64 Reviews For Sizzler Headquarters & Corporate Office

I've been to both Sizzlers in Phoenix their both good. I wish we had one in the Sun City area. I'm originally from California where Sizzlers where close. You can't get a better meal for the price. Let the other's, giving reviews, go to Outback or Black Angus they will pay much more. Maybe their they will kiss their a__. The customer isn't always right.

Went to dinner with two friends. Friend got their dinner and I noticed a dead mosquito on the garlic bread. The waiter said it was ash from the grill. He wiped it off the bread and squished it between his fingers and said hed show the manager. The manager never came to the table. The waiter said she agreed that it was ash. Right like she could tell after he mangled it between his fingers. We lost our appetites and left. No wonder they make you pay before you eat. I give this restaurant a minus 5. Will never go back....

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My husband and I went to our local Sizzler in SE Idaho. We saw that the steak and lobster was on special, $19.99 instead of $24.99 so we ordered that. We added $3.99 salad bar, I had coffee and my husband had water. Total $55. We took a small trip to the salad bar, one small plate each, as we waited for our food. The meal got there and the lobster tail was tipped over, looked rubbery and everything was COLD and I mean COLD. We are not picky people but this was awful. My husband called the server over, she took the food back. The last time we had been to Sizzler, some of the food was cold as well so we decided to leave. We called a manager over, asked him to charge us for the salads and my drink but we were not interested in eating there. We were thinking we would get charged $3.99 each for the salads plus my coffee. They charged us for the coffee and $9.99 each for the salad bar. My husband even told the manager that this was not acceptable, we should have been charged $3.99 each as it was a meal add on. The manager told us that he had to charge us $9.99 "because we didn't eat the food". We called the General Manager and he is working to "make it up to us" with some cash and a gift certificate. I feel the GM is trying but really? Why would I want a gift certificate? I don't plan on going back. Ever.

I am a former Chef in a former prestigious 5 star reaturant in Marina del Rey, the name Gullivers famous for prime ribs and steaks. Your Ventura Sizzler franchised restaurant in front of target is sooooooooooo filty. Preps dont even clean the salad bars from salad spilss, desert are filled with spilings at the floor and table. Dont go inside their bathrooms for you will smell the amonia in the air. My prediction these will place can be shut down by the Dept of Sanitation for health issues. Look Red Lobster at Oxnard how they change adter I shoppe their restaurant 2 yrs ago. Thanks

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My family went to sizzlers in Albuquerque New Mexico. Everything from start to finish was bad. The people at the front barely spoke English. They messed up our order and it took 20 minutes to fix that. The service sucked, It took over 20 minutes for refills and 0ver 45 minutes to get a clean plate for the salad bar. When the food finally came out it was pitiful. The Steaks were no more than 3 ounces instead of the 6 they were trying to tell us it was. The food was cold and had no flavor to it. We asked to see a manager and waited 45 minutes before i had to go hunt one out. After speaking to three of the managers and getting the run around, they refunded $4 out of the $90 that was spent. Everyone there was unprofessional and inconsiderate of the customer. I recommend if you are ever in Albuquerque DON'T GO TO SIZZLERS!

WENT TO A SIZZLER IN TWIN FALLS IDAHO AND NOTICED THESE PEOPLE CAN SEE AND HEAR EVERYTHING YOU DO. I HOPE THEY GET CAUGHT ONE DAY. I WILL NEVER GO TO THAT RESTAURANT AGAIN.

Went into the Sizzler located in downtown Salt Lake City, UT on Friday, January 21, 2011. We sat down with our food and I began to eat. Just a few bites into my steak, I found a hair, thought it was just a regular hair until I pulled it out of my mouth, looked at it and discovered it was a Pubic Hair. When I complained to the corporate office, I told them I needed a response by that Monday at noon, I waited until 4 p.m. and then filed a Health Department complaint-not sure what good it will do though. I received a response from someone from Sizzler who pretty much told me I was lying about my experience, it would have never happened in their location. So, I guess I'm lying about it? How gross. I tell everyone I know and they are appalled. This is awful and to think they don't even want to take responsibility for their actions. This is truly a stinky restaurant!

my wife and i had a meal at the banning ca.sizzler location.we ordered the senior steak and salad bar.when the meal came to our table,the steaks were about 1 1/2 inch wide and about 6 inches long. and the steaks were so tough that was due to the fact that they consisted of gristle and fat and had no flavor.this corp. should inform their managers that a steak such as we were served could easily choke a person,due to the problem of chewing a steak that was as tough as we were served.we are not the type of people that complain,but this episode at this sizzler was an experience that we regret.in the future when ever we receive a meal at any restaurant,i am going to take a picture of the meal with a camera and send a copy of the picture of the meal to the offending establishment,their corporate offices and the BBB. the waitress that brought our meal to our table was concerned by the condition of the meal that she served us.it would be to the restaurants benefit to hire legals employees,so as the I.N.S. doesn't close them down. every one should have a camera,so that they can document any problem that they encounter.if you should use this banning ca. location,then beware and have acamera with them.

There was a time when Sizzler was a 10 star restaurant. The food, the service and all and all was wonderful. However that all changed when my husband and myself wnet to a sizzler in Fullerton, CA on Harbor Blvd. The manager was agressive and un professional. He made remarks that made us sick to our stomach. This manager went so far a to joke about how cheap my husband was. They gave us cold fool, and when we requested hot food to the manager, he said what ever. We told him also that we want the tripple AAA discount. The manager said this will be the last time and that he has the right to choode who gets this discount. The manager did not smile, instead he gave us a serial killer look and attitude. The staff was very scared as well. The waitress would come to us when he was not looking and said I will get you some cheese toast. PLEASE do not tell the managaer, because he will yell at me. My husband and could not finish our meal, because we were very nervous. When we came home I made my husband some tea and soup to calm him dow. My husband is diaabled and has heart disease. I want the corporate office to contact me asap to further discuse this manager. Something needs to be done about this. Infact our friends ate there last year and had the same experience. Some type of action needs to be done. This managaer is out of control. You can contact me at 714. 449.9054. Thank you Marlene and Jaime Alter

We love to go to our local Sizzler. It is close by and we alway enjoy our meal. Last night however we walked in to a huge bathroom smell that permeated over the smell of the usual food cooking. The bathrooms are small and very near the line to order your food. I wish you could let this Sizzler Manager know that they need to keep something in the bathrooms to absorb this foul order or install automatic fans to immediately lift this smell away from this area. It could have even been the manager as he was just walking out of the bathroom when we entered.I have noticed that men seem to be less aware of this that us ladies. I smelled the smell for a while which did not do a lot for my enjoyment of my meal....(which was good) I do hope you will inform me if you have tried to change this situation. I live in Salt Lake City, Utah and the location of this Sizzler is 4th South and 4th East, Basically downtown Salt Lake City, Utah

I joined another couple for dinner last Friday night and have to say how disappointed we have become with Sizzler. We have kept coming thinking it would get better but instead continues to decline. First off, when you removed the Chicken Fried Steak from your menu months ago, we almost quit coming because frankly it was the best in town but we still came. Last Friday, I ordered "Sirloin Tips". Now to me that would suggest the typical style in which these are cooked. I should have known something was amiss when the cashier asked "How I wanted my steak cooked?". I said no, I would like the Sirloin Tips. She said "Yes I know, how would you like it cooked". I told her "just normal would be fine" and kind of giggled. I guess she didn't find it funny as she just glared at me for holding up her line. But I obviously still not understand her question so moved along. What other way is there to order Sirloin Tips? Tips come in a nice gravy sauce over either rice or pasta right?? Anyway, imagine my surprise when I was delivered a STEAK off the grill cut up and laid on top on rice! Is that the idea of Sirloin Tips at Sizzler? The waitress asked my friends to check their steaks but must have assumed mine was fine because she didn't address me at all other then to set my plate donw. No, the Tips were not fine. Not only were they not cooked the triditional way, the meat was so tough & well done, not to mention dry. I was so disappointed that I did not eat it. Instead I ate from the salad bar. My friends and I discussed whether we would be coming back or not but I doubt it. We did comment that it's too bad because Sizzler used to be our favorite place to go. Oh and by the way, our waitress did not once come to check on us during our meal to refill our iced tea or check how our dinner's were. It's sad to see our favorite place decline in service, watch the menu choices be deleted and the prices go up. I am true to my word if someone asks me if I like something or not. I'm hoping that no one asks me in the future how I like Sizzler.

well, after reading the previous reviews from others I really don't see a point in writing my own bad experiance with Sizzler concidering there not even going to read my complaint according to there corporate headquarters statement. I just have to say, if your a potintail customer and thinking of dinning at any of these resturants, you might reconsider going some were else. After 40 years and in differant states, I've quit frankly have figured out that THEY CAN NOT COOK! My wife can't cook either however she definatly can cook better then there so called professional cooks!

I had the opportunity to visit the location on Manchester and Prairie two times in a five day period. The service was okay on Thursday but business was slow. On Sunday afternoon it was very crowded and the line was out the door. Someone took orders in line and we had already secured seating. When I got ready to pay the cashier was complaining that the person that was taking orders should stop because their was not enough seating. She rang up my order but never confirmed. She did not give me the total so I gave her fifty dollars, and asked her if she would confirm my order. She confirmed, took my money, gave change(without counting and never said thank you. I asked the Manager to refund my money. I did not wish to explain myself. I called him on my cell phone and asked I he wanted to know why I left. It was clear he did not. I went to Truxton's in Westchester where the service is always excellent.

You if you see too many people pushing carts and they all tend to have the merrygo into the sizzler back its going to the dogs, i found that there was a man named jose a national from honduras selling drugs info manager, yet manger is also part of the problem, selling meth and speed. yup just a matter of time before it get ot into the news. mine that the areas has fallen due to poor mgmt of property and landlord. so best luck I would go to this restruant in the artersia and woodruff its really bad.

recently,had dinner the week of 10/11/10, Antioch, Ca. . Myself, sister and brother -in-law, we, were looking foward to steak and all you could eat shrimp. much to our surprise when our dinner arrived - we were stunned to see our plates, mine was a hunk of grizzle and fat with a silver of meat. My sister stated to waiter what happend ? her steak was the size of 2 small fingers, her husbands was equally sad. We,asked the waiter,what happened ,it didn't look like a sirloin ,the waiter stated, "Sizzlers has changed all their steaks to "tri-tips", what tri-tips are roast you cook slow and slice paper thin". Definitely -donot know how to cook tri-tip. No flavor, quality ,nothing. We ,asked the waiter ,"why sizzler doesn't have a sign telling people of the change/ I,would never have entered!!!!!!!!!!!!!!!! Now, lets talk about the shrimp, the portion was great - only problem was the shrimp had been cooked before and re-dipped in oil who knows how many times - waiter said he would bring new shrimp - brought new shrimp - not much better - probably oil was old. So, fom this wonderful experience,at $17.99 a person, plus salads and drinks - $60.00 nightmare. We, will be ding at the " OUTBACK STEAK RESTAURANT" in Pittsburg,Ca. from no on. The, actual owner is present - and wants his customers happy - he, would never slipa tennis shoe for a dress shoe. Buyer, beware!!!!!!!!!! So, SADDDDD........

On 09/22/10 my husband, grandson and I went to the Sizzler at 2901 Advantage Way in Sacramento, CA. I order the $9.99 sirloin steak dinner that comes with the salad bar. When the meal arrived I was presented with sirloin tips - I'd order the bacon wrapped sirloin. Our waitress took the order back but then informed me that I needed to pay an additional $2.18 for the sirloin wrap. (the bacon wrap w/salad bar is advertised at the same price as the sirloin tips). Greg, the manager stated that the "company" requires that they collect the exact $ for each meal. There was no difference in cost. This all stated with the cashier keying in the wrong order. She was as attentive as a wet dishrag. We left without eating our meal - WHAT A WASTE OF $. I was contacted my BMV Management 951/775-0540 after completing a survey. He said he was sorry for our experience but all he could say was sorry. I find the conduct of the manger, cashier, and Esteban from BMV to be unacceptable. ANY other restaurant would have corrected the order at the time without makeing a stand over $2.18 - which wasn't owed to begin with. Shame on Sizzler. I will make a point of telling everyone I know about Sizzler's treatment of a customer. FYI we use to dine at Sizzler twice a month.

We were making our bi-weekly visit to the Sizzler in Downey, CA. The manager was not there; there were but a few people eating in the restaurant. My daughter went to get jello for her son and to her shock noticed a fly that was inside the jello! She, of course, brought this to the attention of an employee who told her to return to talk to the manager. When she subsequently did this, the manager spoke curtly to her replying: "These things happen." I will give you and your mother a certificate, but since your child (three and only eats soup) didn't buy a child's salad bar for a long time (we get one for him now)--I'm only including your mother." Not only did other people know about the fly, but I will apprise my neighbors about the manager.

My boyfriend and I had dinner at the Sizzler in Eagle Rock and had a basically nice dinner. The steak was a little over done, I would have sent it back, but, he never does. Shrimp and salad bar were pretty good, too. Before leaving the restaurant I decided to use the womens bathroom and that was a "BIG" mistake. It was the filthiest bathroom I have ever been in, it had vomit on the toilet seat that had been there for a while, there was used toilet tissue all on the floor and the sink was filthy. I asked for the manager and reported the conditions and told her " this is public place where food is sold and to end an evening with that was mess was totally unacceptable and as manager she should monitor the cleanliness of the bathroom much more closely", she look at me like it was no big deal and said I will get someone to take care of it. I called the corporate office 3 times to complain, never got a call back or an email. Left three messages for Angelina in Customer Relations,no response, maybe Angelina was out to lunch, I hope it was at the Sizzler in Eagle Rock, then maybe she can expierence what I did. stay away ladies if you have a weak stomach.

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