52 Reviews For Sbarro Headquarters & Corporate Office

The Family Style Pizza

I love Sbarro's pizza and it has been a part of the family for years! I would not trade it for and other food franchise in the mall. Sbarro's pizza is always fresh, and eye catching!

coupon complaint

Went to Sbarro at Stones River Mall Old Fort Pkwy. Ordered our food and show the guy at the register our coupon. He won't take it unless it's printed. #1 no where on the coupon tells me to print and #2 with all the new technologies these days you don't have a scanner for coupons like everywhere else. Asked to talk to the manager/owner he told me the guy is at home. Wow! Just wow! I told him I willhave to call and give this place a bad survey. He decided to give me a little discount but I am still not satisfied. So I am giving this place a negative!

greasy gross

I ordered the lemon chicken with roasted potatoes...all full of grease! The chicken was overcooked and the veggies undercooked and all soaked in grease! Gross. Never going back...

Wow

So I ordered 2 slices of pizza and they originally charged me for one then went back and demanded that I pay for the other one...after I was almost done with both slices!! Won't be returning.

iI'm a former employee and I've been wrongfully fired. how do I go about contacting someone who will take me seriously and will help me get answers.

edgewater franchise laughlin nevada

Shane employee at the Sbarro in the Edgewater Casino, Laughlin Nevada. He did not now his store number and gave out a lame excuse not to honor a redemption code for a slice of pizza. Not only was he unprofessional in manner, he could not give a reasonable answer. He be unemployed if he worked for me. Do not go there.

sbarros in the quail springs location, Id strongly advice that no body go to that location for employment. they will take advantage of u and take whatever they can of u if u are a really nice person. they will tell u a lot of lies to get what they need done. pls take my advice and don't work there. I was there for almost a yr and they screwed me over big time.

Bad customer service

I went to your local store in south-center mall. I have experienced bad customer service. I ordered pizza and they said to wait for 15 minutes.i have waited for 20 minutes and asked if its ready this time. The manager came to me and said it's not ready yet if you are in hurry you can go and buy different place and he also said we don't like it when the customers hurry us. I was surprised and asked him who is the manager is. He said I'm the manager. I was a customer at that location for while and never experienced customer service like that.

Bad customer service.

I went to your local store in south-center mall. I have experienced bad customer service. I ordered pizza and they said to wait for 15 minutes.i have waited for 20 minutes and asked if its ready this time. The manager came to me and said it's not ready yet if you are in hurry you can go and buy different place and he also said we don't like it when the customers hurry us. I was surprised and asked him who is the manager is. He said I'm the manager. I was a customer at that location for while and never experienced customer service like that.

I ate s b a r r o s the first time in a mall in CT it was wonderful but the one located in the Smith haven mall in NY was lousy and since i can't find a phone number to call i assume the company doesn't care i will never eat at this place again even m c Donald s has a number on there cups and wants u to tell them how ur experience was apparently the sbarro company doesn't care or they just figure less bad news the less they have to try to improve i wail never waste my money here again

they were rude didnt take my coupon it wasnt nothing free just a pizza for 10.00

While searching for Sbarro corporate number to get information about . franchisind, I ran across these comments.I was very surprised to see such a negative . about Edison Mall Ft Myers. I eat at this eatery at least 3 times a week. Twice being the buffet. I have never saw a cockroach or ants let alone a rat. I know the staff and management to be extremly polite,proffessional and helpful at all times. This restraunt is very clean. In fact after reading Marys comment I played like I wanted my kids to see how dough imixed. Rick (GM) took the time to take us to the back where they were making it at the time. I was very impresses at the organization and cleanliness. The food is ALWAYS great. It sounds to me like this comment from mary may be a disgruntled employee or competion slander. There is another pizza establishment in this mall that while in thier line one day overheard comments to degrade Sbarro when in fact they should have b

i have friends that work at coastland mall sbarro their is a new gm that was promated from co manager his name is arbon he is the rudist manager i have ever met i always ask if he on duty i will not eat their if he is their was a death in one of the employes family and he was screaming at her cause she was crying in the serving line he is the only one that wont do alnything special for the senior cetizens here some are in whele chairs and he wont let them assist with carring rood to the tables he argues with the customers and treats us bad the only reason you get 2 stars from me is because of beth and ashly fire this jerk and get some one new my company wont even do maintance their be cause of him your money isnt good enough as long as his their and were ask not to eat their rude is rude

yes i have a problem thats needs adressing i worked 24 hrs at sbarro at the eastland mall in columbus oh the manager never put me in the system the two week pay period should be up this friday wich is the day i should recieve payment when i contacted her she tells me another two weeks witch is conviently when her two weeks notice is up i have uniforms and im on security tapes working 9 hrs on sept 17 and 14 hrs on the 19th if someone could contact me on how to resolve this matter i would highly apprecate it 740 405 0438

I used to work at the Sbarro's that was located in Valley Mall Hagerstown Maryland. I don't understand why you would shut down a perfectly fine store, to let them add ANOTHER PIZZA PLACE. That was just crazy. You put atleast 20 people out of a job, for what? Because you felt like we were doing a bad job? Please. We couldn't help the fact that mall sucked, you guys pushed us too hard, and wouldn't listen to anything we had to say. Just labeled it as an "excuse" I hope you can sleep at night. There's still a few of us out there who can't find a job to support our families. Thanks Sbarro.

The Sbarro Pizza at the Edison Mall in Fort Myers, Fl is the most disgusting pizza place I have ever eaten at. I walked in and I saw a rat or a mouse right by the buffet counter. I took a picture with my phone and showed the manager Rick the picture and he told me to leave the store because the other customers were leaving. This place is so nasty, it was dirty... the manager and his co-worker Ernesto were extremely rude. I will be taking care of this place since I do have a picture of the rodent. Edison Mall Sbarro Pizza.... Don't eat there

I am a former assistant manager for a location in upstate NY. The general manager was the biggest jerk that you could ever meet. He treated all his employees like crap and did not treat everyone equally, he has his favorites. He tried to find every excuse in the book to write me up, things that the other employees did but would not get in trouble for. He wanted to get rid of me because I was 8 months pregnant. But I was the only manager that actually knew what they were doing. Going into work one day, I fell while being 8 months pregnant bc he washed the floors with what felt like oil. he blew it off. the baby or I could have seriously been hurt.

your food stinks. a bottle of water cost $2.48....wow. the cashier with diseased face....repulsive.. Please improve your image as well as make it affordable in OKC.

Hi heather !!!! Thanks for the lleovy recipe !!!!! I wanted to know how much apple sauce you ad to the recipe It is missing on you website !!! I'm gonna try it for sure ! I had one quick pizza crust recipes, but it required 7-up (instead of the apple sauce). The apple sauce even if it doesn't required a lot- is a lot better !!!! I thought the yeast needed something carbonated !!! Apparently not if the apple sauce works ! Thanks !

Sounds like a broken record, I received a coupon for a free piece of pizza at my local Sbarros for joining the email club. Tried to use the coupon and the rude so called manager at Capital City Mall in Camp Hill Pa just shook his head and said we do not take those. I immediately called Sbarro corporate and gave them all the information, I really doubt if I will hear back from them or if I will eat at another Sbarro again. What is it with these places anyway, I tried a different one locally and there was another rude unprofessional person managing that location also......

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