I HAD TO CALL THE POLICE!!! on SAMSUNG TECH!!! I had to report the tech! who tried to extort money out of me!! Alan and Sons Appliance repair in L.A... sent an undocumented, UNTRACEABLE illegal Russian SUB-CONTRACTOR into my house ! THEY LIED AND SAID he was THEIR EMPLOYEE!!! HE LIED AND SAID HE WAS THE LICENSE HOLDER 'VIC' ! When He INSISTED I GIVE HIM A LOT OF MONEY FOR THE REPAIR saying he would come back with the part tomorrow... no way!! I suddenly realized I had to get out of my house and call the POLICE because he wouldn't leave without the money!!! I was on the phone waiting... and he got scared and took off!! SAMSUNG will NEVER see a dollar of mine ever again! Then... the CEO's office called me and got furious with me on the phonE, CALLING ME NAMES FOR CALLING THE POLICE!!! WHAT THE HELL IS GOING ON WITH THIS COMPANY!!!!??? I BOYCOT SAMSUNG AND AM POSTING IT ALL OVER THE INTERNET, AND YOUTUBE!!!!! UTTERLY UNACCEPTABLE BEHAVIOR AND PRACTICES!!!!! SAM-SUCKS!!!!! Jul. 4, 2012 -by POLICE INCIDENT !! with their tech!!!