42 Reviews For Sally Beauty Holdings, Inc Headquarters & Corporate Office

in store issu

They do not care for costumer you can only talk to cou me service

in store issu

District manager and costumer service does not care for there cotumers

complaint

i went into the sallys on west broad st the sales person taylor was so rude never will i shop there again!

Will Never Shop at Sally's Again

I will never shop at Sallys again, they will follow you around the store but do not offer any help or assistance very uncomfortable. They wont get another dime of my money and I WILL let everyone I know to never shop at sallys and to take their business elsewhere.

customer

I have a sally's member card, with the card I pay more for what I get with my card use, reg. price at other beauty stores cheaper then my card discount at sally's. what a waste. this is in Palm Desert ca. area. well they just LOST ME. plus you pay for the ( DISCOUNT CARD ?) every yr. other areas in ca. like South Bay or Hemet ok.

dont ever work for them

I used to work for sally beauty in Minneapolis, MN and they suck they don't care about the customers or the employees at all the managers don't want to pay you more because of they bonus and they don't want to loss it the head district manager she's always on vacation and does care about paying people for what they are worth she a loser and so is the company wow I hate I even worked there. what a very sad horrible company warning don't work there

Do not purchase Sassy Brand Hair Extensions. After the first wash they turn into doll hair. Sally's should not even sell these until there supplying vendor can improve on the quality.

horrible customer service

I hate it when i have to go to sallys in Logan, Ut. The store is never front and faced... the girls including the store manager are always sitting in back talking. When I'm ready to be waited on i feel like i am bothering them.

management

Siloam Springs, AR I've never dealt with anyone so unprofessional and ignorant as a manager. I feel it unfair that she sits on her butt all day and doesn't know what she is doing. I have trained every single person in that store and have been belittled by our new manager. Needless to say after contacting HR our district manager and vice president have not done anything to fix this problem with being harassed every day!

average everyday person

Went into the Newport Hwy store in Spokane. Very uncomfortable because counter person had such a rude demeanor. Finally decided to shop elsewhere even though the store had what we needed.

Horrible store exprience

My Daughter and I enterd, Sally store today, the employee's didn't even greet us with a smile, they look like a bunch of unhappy camper's. The manager was very unprofessional and rude to me, on how to return a product that I had purchase there, basically she gave the wrong information and told me that I had to call the extened warrenty office in oder to return the product,

rude accused of stealing when innocet

My grandmother, my sister, and her two friends and I were in sallys in Denver co and we walked in and was greeted so rudely " were closing in 15 minutes." We decided not to purchase anything and left and went to the store next door. My grandmother and sister were in line when two of the sallys workers aproached them and accusing us of stealing. They came in got me in the other isle and told us what wad going on they were saying we caught a shop lifter and was arrested for a 3 dollar item. We went back to sallys and manager said she was on the phone with the cops they were rude to and laughing and snotty towards us. We waited half hour for the cops willing to let them search us and the vehicle and they never showed up.. needless to say we called corporate and still nothing has been done

Language

I find it very disrespectful of the sales help to converse among themselves in a foreigh language when there are customers in the store. There were no customers in the store just me and found this insulting, if they live in America, speak English!

Just wrote to you

Are you kidding me. Just read another complaint that dealt with return receipts and refunds. This must be your little scam for getting rid of your employees of color. Doesn't make them a thief. By the way I am white and I see the racism so it must be pretty bad. You are crazy. You can't get away with this and you won't.

nail polish

I work at a beauty school in Dalton GA. We didn't get our donation of nail polish which is very much appreciated because I saw the store manager selling it at the flea market!!!! I am sure she kept the money or got another tattoo with it!!!! Just making this known.

manager sells Sally products at flea market

I am a beauty school employee in Dalton Ga we were supposed to receive a donation of nail polishes as we usually do due to discontinued colors. When I inquired about the donation I was told we would not be getting a donation. The following weekend I saw the store manager selling the nail polish at the flea market. It was a brand that can only be purchased at Sally Beauty Supply and some even had the store sales sticker. I was very disappointed and shocked!! Do you allow your employees to do this?

Mwc store okla

Very unhappy with the way we are treated when we want to buy 100 human hair we have to ask rude employees to get the hair from the back it's not even out in the store for display only the sample and than the hair is different from the sample does not feel the same I will only buy from the store at 240 and penn with Margo she is the nicest employee and friendly store in okla you need to close or clean up the Midwest city store

customer service

The store in Arnold, MO desperately needs help with their customer service. My kids and I went in the store on Saturday to pick up some color for my daughters hair and a few other items. My son and my daughter's boyfriend were smelling shampoos and lotions. My daughter and her best friend were looking at nail polishes and then the hair color. I have spent a lot of money in Sally's over the last 14 years and was preparing to spend around $50 this day. When we went up to the counter to pay, we were greeted with 2 Arnold policemen, asked if we were stealing anything, were searched and questioned at length. I will never again subject myself or anyone I know to the customer service they provided to me that day. I am a licensed cosmetologist and I know a lot of area stylist, needless to say, so they word WILL get out about this. Be prepared Arnold store!!! No stylist I know, nor client of mine will be shopping in your store anytime soon!! I would give them a negative 5 stars, but you have to atleast select one!

Store 7111 W. Alameda Ave Unit T Lakewood Colorado 80226

THEY SUCK AND THEIR CUSTOMER SERVICE IS THE WORSE!! OF ANY STORE I HAVE BEEN INTO! 02/27/13 Went in to look at a product... not one person said welcome to Sally's or did I have someone say can I assist you with something... Nope but there was a young lady so busy that she was forced to be on her cell phone texting. One other time...2012, went in to do a return and the ladies were so rude and I asked for a manager and lady says "i AM A MANAGER"

Motion relaxer

I went to the sally store in hollywood florida off of hollywood blvd this am to purchase some relaxer, the store appear as though they where restocking the shelves. The relaxer i needed which is the big gallons had a price of $5:99 on it. i knew it cant be because small relaxers were $5:49. I took the product to the register where the manger was. Ask her what the price was , she told me she was unable to tell me the price without a sallys card and she refused to tell me the price of the product without presenting my sallys card. i was so annoyed i left the store with my money in my pocket and hopped right on over to Cvs where the stupid people where not in sight. Damn idiots

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