584 Reviews For Rent A Center Headquarters & Corporate Office

disgusting commercial

I am appauled at having to be subjected to seeing nude people in RAC commercials that are being aired right now. I have no interest in seeing nude people on my television especially with my 8 year old granddaughter watching TV with me!!! The commercial is offensive and not funny at all. It's disgusting and in poor taste. Who ever thought these commercials were good enough to be viewed by the general public needs to be fired! Do you really think seeing an overweight couple coming into a RAC store stark naked with a bearded naked man lounging on a couch was in good taste? This is the worst commercial you have come up with yet and leaves people more repulsed from coming into any of your stores than ever before. Your company is a scam at best for selling items way beyond their price range in order to give people with poor credit the ability to buy things they can't afford but now the commercials are just as bad as your store service.

Harassment: comin to my home everyday and yelling at me in front of my 3 children

I am in San Diego California and this women named Joyce from the RAC in Jerome's on h st, this women called me 3 times a day, cokes to my house every other day. Today, she came to my house and yelled at me in front of my 3 year old, two year old, and 7 month old; I threatened to call security and the police and she didn't care. This is blizzard! I will be going to court to put a restraining order on this violent worker. RAC is terrible and hires violent employees.

pick up where you left off

This pick up where you left off you really need to watch what you sign cause it's not all true cause they rewrite the agreement cause they want to restart the agreement from the very start. cause i have a agreement since last Agu 8/12 on a tv and now had to turn it in for a short bit and now they are wanting to rewrite the agreement for another 28 weeks when the first agreement was set up on a 44 week agreement. so i would watch this pick up where you left off advertizment they have going on

Commercial

I can not believe how disgusting your new commercial is. My 9 year old watches tv this is ridiculous. I will NEVER rent anything from your company again.

awful

This company in el paso is horrible, they are horrible customer service they try to always still money from my accounts and change what I actually pay. Be careful people they are thieves but got their surprise I always keep track and when I came to fix it they made wait over an hour to even see me or talk to me but thank good for laws

Commercial

I just saw your commercial on oxygen network and it is the worst commercial you have ever done. The guy bending over with shorts shorts and his butt showing was totally out of line for television. I think you can make better commercial than that. For that reason I will never rent from rent a center again...

poor service

i was gone from my house one Day, & my 16 year old Daughter told them i wasnt there & they would have to wait until i come back,& he comes on in the house & took my tv, even though i was two weeks behind, they werent suppose to get anything without my permission, & i was very upset with them & on top of that i dont owe but $390.00 on the tv, but he was rude & very disrespectful & i should've had him arrested for trespassing.

They keep BREAKING!

This company is awful, don't ever buy or rent anything from them. We re buying a washer and dryer from them and the washer has broken down about 3 different times and the dryer about 4 different times. I am paying $2,000 for the set and they are the biggest piles of junk. They won't give me new, only used. The only reason I am keeping them is because we've already payed so much money and I am too stubborn to let them have all of that money AND the washer and dryer just to sell to someone else and make even more money. We are in Columbus Ohio, and I will NEVER buy anything from them again!

"Get - It - Now" Corporate Also!

This is also the corporate number for ( Get - It - Now Stores ) RAC is the parent company for Get - It - Now!!!

extremely rude behavior

I rented some items from the Rent A Center in Aberdeen, SD and was behind a little on payment. The manager of that said store came to my work place and pretty much demanded payment or pick up. It wouldn't have bothered me if he would have taken me aside and talked to me privately about my personal business with them, but he shouted it across the counter at me. Now all my co-workers and. Customers know about my financial difficulties. He was very rude toward the subject of my children and my situation. I would really like to see something done about this. I will say that I will never be going back to Rent A Center again.

Was I just discriminated against???

My husband and I have been in the market for new kitchen appliances. We received a flier in the mail from RAC advertising 50% off appliances at there 35th Ave and Glendale location in Phoenix, AZ. When we got to the store they didn't have a whole lot of selection on the floor so we waited to speak tone of the salesmen, both at there desks in the back office. At first we waited near the sales counter for assistance but after about two minutes finally said something and they still ignored us!? We finally have up and left the store but as we were getting into our vehicle parked in front, a mexican family entered and we noticed that they wernt in the store for 10 seconds before one of the salesman got off his chair and went to help them!! I'm wondering if this has anything to do with us being white!? I don't think RAC is a place we would ever want to give our business to!!

customer

Rent a center should seriously take a long look at their employees and who they hire because today after my experience with the employees at the Mt. Clemens store I will never ever buy anything else from there or any other store from their lack of respect for people.

issues

Paid for furniture had not yet got my appt a week later and getting charged 1 day later again for furniture.

Furniture

I am extremely disappointed with your company. You have salespeople in your Audobon N.J. store that are not trained properly. I did not receive my correct order that I was told. When the delivery people came they shattered the glass on my end table and I had to go to store to pick up replacement. The Manager of the store was extremely rude. And to top that off the coffee table they sent has roaches in it and has to be returned. I came to RAC because I like their products I had dealt with them years ago. The operation has changed they are not who they use to be. Customer Service is horrible. I would not recommend this organization ever again they lie about what they say and do not put the customer first.

customer complaint

Rent a center cut my cable wire cuz we weren't home for them to get their stuff not only did they damage my own personal property they were trying to open my door and they almost broke my window they lied to me that my tv was brand new it was not used had been previously owned for 7months they are liars just looking for a way to stew people's they'reunprofessional harassing their customers

Really!

I'm not a customer but yet they sent some goon to harass me at my job just because I know the customer. Had to call the police to get them to leave. Not only are these people stupid but they also think they are above the law. Something needs to be done rac is out of control.

the worst place to rent from

My husband and I rented from rent a center and they suck. All they did was hang around my house and harass us, leave 10 or more messages on our house phone, extremely poor customer service, the prices are out ragious. I will never rent from rent a center again and I will be sure none of my friends or family do either. I am going with Aarons . They are cheaper and you save more. My whole house is furnished by Aarons.

Gaylord. Mi.

They lie right to your face! I switched washers and they told me everything I paid would switch over to the new one, now they say they can't credit all of it WTH!!!!! Last time I checked when something came to you new, it came in a appliance box!!!!!

Infested and Unsanitary

They delivered me a bed infested with roaches and I have an extreme phobia

pick up

why is it ok to pick up a product when the only one was home was a minor to let them in my 15 year old son

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