573 Reviews For Rent A Center Headquarters & Corporate Office

customer

Rent a center should seriously take a long look at their employees and who they hire because today after my experience with the employees at the Mt. Clemens store I will never ever buy anything else from there or any other store from their lack of respect for people.

issues

Paid for furniture had not yet got my appt a week later and getting charged 1 day later again for furniture.

Furniture

I am extremely disappointed with your company. You have salespeople in your Audobon N.J. store that are not trained properly. I did not receive my correct order that I was told. When the delivery people came they shattered the glass on my end table and I had to go to store to pick up replacement. The Manager of the store was extremely rude. And to top that off the coffee table they sent has roaches in it and has to be returned. I came to RAC because I like their products I had dealt with them years ago. The operation has changed they are not who they use to be. Customer Service is horrible. I would not recommend this organization ever again they lie about what they say and do not put the customer first.

customer complaint

Rent a center cut my cable wire cuz we weren't home for them to get their stuff not only did they damage my own personal property they were trying to open my door and they almost broke my window they lied to me that my tv was brand new it was not used had been previously owned for 7months they are liars just looking for a way to stew people's they'reunprofessional harassing their customers

Really!

I'm not a customer but yet they sent some goon to harass me at my job just because I know the customer. Had to call the police to get them to leave. Not only are these people stupid but they also think they are above the law. Something needs to be done rac is out of control.

the worst place to rent from

My husband and I rented from rent a center and they suck. All they did was hang around my house and harass us, leave 10 or more messages on our house phone, extremely poor customer service, the prices are out ragious. I will never rent from rent a center again and I will be sure none of my friends or family do either. I am going with Aarons . They are cheaper and you save more. My whole house is furnished by Aarons.

Gaylord. Mi.

They lie right to your face! I switched washers and they told me everything I paid would switch over to the new one, now they say they can't credit all of it WTH!!!!! Last time I checked when something came to you new, it came in a appliance box!!!!!

Infested and Unsanitary

They delivered me a bed infested with roaches and I have an extreme phobia

pick up

why is it ok to pick up a product when the only one was home was a minor to let them in my 15 year old son

the rent a center is the worst furniture place I ever rented furniture from, they harass you talk to you like trash, say un necessary verbal language to you tell your business to neighbors . I would never recommend any one to rent anything from there especially the one on 199 and 441 in Miami gardens,fl

Misleading pricing

When I called into the store here I. Warrensville Ohio I was quoted one price and charged a much higher price once washer and dryer was delivered

rac sucks

RAC #2237 in houston sucks i was trynna do same as cash but it didnt happen i paid off furniture and end paying for my dryer for over a year got all the way dwn to $48 and they came topick it up for being 7days late i paid off but will never do biz again horrible cs!!!

un lawful behaviour

we rent from rent a center and they came to pick up some stuff but left some some stuff flipped off my room mate gave a certified letter to contacted them in 3 days or have serious consequence the same day we got served with a summions to go to court for the bunk beds that were broken when they bought them to us and sayed we olny owed 175 dollars and they are suing us for 3745 dollars and 45 cents my wife health hasn't been good and her dad at Gillette is dieing and they didn't give us pitty

Never again

Worked wit me at 1st was great and friendly then they worked out good deals for me then my payment way for may 8th and they said it was for may 4th and said if I don't pay they will take my stuff and i said its due the 8th they said no u are late i said I will be there to pay it today and guy said thank god I don't have to waste time calling you anymore will be call to return

not satisffed

the rac in thomasvillie nc they are not friendly to there customers an they don't help people when they has income promblems there is one lady at bthat located that is ruded to people an they harass u when are like one day late that is why people go to Aarons instead they are nice an friendly

Horrible

These people act like you need to reminded about your payment I pay my bill every week on time every week and have been for 4 years now but they call me 4 times a day to remind me can't wait til I'm all paid up I will never return they are horrible

unsatified

I ordered a bedroom set a livingroom set and two tv stands. These items were online what we ordered from the store on broadway in riviera bch florida. The manager miss monica told us two weeks. In two weeks furniture was not in. We ended up waiting two months till she told us they dont have sectional. The reason why im writeing this review is why you got items online if you dont have it in stock. Then no contact from store about funiture not being in store we had to keep calling. We call and still no furniture. So on may 3 i returned to store. I had to do another order even for the things they have in stock this whole month we been waiting we only got mattress boxspring. To me that is very poor service seeing how some of my stuff i just had to reorder because its in stock but never recieved. Seeing how im a long time customer im still there with new order but i belive some kind of dicount is do to the lack of customer sevice.

not please

I have been renting from rental companies for years and was never treated or spoken to so rudely. I spoke with a manager today and stated that i wanted to return my living room set because i found it some where cheaper. She proceeded with loud talking and telling me that i can return all of the funiture. Yes, I did follow back with the same tone because if I am a customer (not saying all customers are right) but if paying for my products and i decide that i no longer want them because i found something different at a better price than i have that right. Its not good business to dispute or argue with a customer. Furthermore you have lost a good customer and being reported to BBB.

i just got a computer for my daughters 16th birthday and was straight up lied to. i was told it was brand new and the only reason it appeared on the tag as used was that it was ordered and they didnt want it when it arrived. After having it a few weeks, we called heweitt packer to assist us with difficulties in installing apps, and was told the computer was a year old. we were lied to, needless to say the computer will go back and you will no longer get bussiness from me or my family. A big loss for your company.

Not happy!

I have had 2 accounts with rac ... Recently I have been called over and over about my payment being due! I have even been called blocked which is unacceptable! What really piss me off is when they called my work! I made arrangements to have my stuff picked up! The day they were supose to come I ha to leave work 2 hours early and no one showed up! This is truly ridiculous! And I will never do business with rac again!

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