553 Reviews For Rent A Center Headquarters & Corporate Office

Customer

I have had four accounts with RAC. I just paid two off in January 2013, the 3rd is almost paid and the fourth is new. My store is in OKC on 23rd & Western. These guys have worked with me through hard times. Yes they do call when I'm late. However, communicating and telling the truth about when I can pay has always worked for me. Thanks guys...Maybe it's just a "Thunder Up" thing in OKC.

complaint

i am not happy at all with ur employees in sandusky ohio at the cleveland rd store.. they have been harrassing my kids and they walked rite in my door today.. i will not pay a dime for what i have after all ive been though with them

you suck

No rac come too your door too see if we need more time you come after what you want. you all suck and should close every store down in every area. I;m from frostburg and I know

rac

i work at a rent-a-center.i hear people complaining about rac not qorking with customers if they have a hiccup in their income.but u have to earn that help by making previous payments on time.also we dont call unless u are passed due.so if u get called 30 days in a row and u are trying to make it sound ridiculous..it is..its ridiculous that you would get that far behind when u are allowed to come back and get ur stuff without losing the money u paid...and knocking on ur door for 30 min.? we come to ur house when u ignore our calls when we are calling to see if u need more time.

bad business

We had bought a washer an dryer from rent a center in newnan ga back in 2011 when my grandaughter was born we made our payments on time after my husband lost his job we got behind a little .. All they did was call everyday 3 or 4 times a day so we let it go back... After it went back we got a voucher in the mail for the amout we had paid on it they said we could pick something out in the store for that amout so we did. we did the 90 day same as cash deal .. well after a month my husband wasn't making alot of money so the 90 days passed now they are saying we owe them over 500 for a used sofa an loveseat ... I WILL NEVER NEVER DO BUSINESS WITH THESE PEOPLE AGAIN EVER THE WORST SERVICE THEY DO NOT CARE ABOUT THERE CUSTOMERS AT ALL .

i;ve deal with rac for 20 plus yrs.. this is the first time and last time they will ever get my business from me anymore they are very rude ,,, don;t care how they bring stuff in your house,, mud on floors and furniture look like it came from the goodwill and I live in Frostburg md.

They suck big time!!!!

I went to Rentacenter in Peekskill ny and was supposed to get a new table, delivery was delayed like 4 days and they showed up late with the table "assembled in the truck" supposedly, they left and my husband was inspecting the table nd noticed it was dinged up and the table was chipped, clearly not new so I called the next day and spoke with the manager and almost a yr later I've had about 20 convos none noted by the way and the situation remains unsolved I overpaid for the table that is now broken due to its cheap quality screws and no one will respond to me about why I signed a new contract for a New table and received what I believe is the display model it's disgustingly terrible how they operate. Do not even waste your money on them!

Blowing up my phone.

The guys at the nearest Rent-a-Centet are extremely nice and I appreciate them being nice when I call to make my payment, but what I don't like is my phone having 12 missed calls. I don't appreciate that! I hope they understand that with cell phones now a days we can see all the missed calls and better yet we can hear our voicemails, All 5 of them. I know they're doing their job, but so am I. And I can't do it when my phone is ringing every 30 minutes. I need the job to be able to pay in the first place.

ROLDAN

I WILL NEVER DO BUSINEESS WITH THIS COMPANY AND WILL I LET ANYONE I KNOW GO TO THEM. ALL THEY DO IS HARRASS THEIR CUSTOMERS FOR A DAY LATE OR A FEW DAYS LATE. I HAD THREE ACCOUNTS THEIR AND I JUST PAID TWO OF THEM OFF AND THE VERY NEXT DAY I GET A HARRASING PHONE CALL AGAIN THE HAVE NO COMUNICATION AMONG THEM SELFS AND THEIR NOT VERY PROFESIONAL AT ALL NEVER EVER AGAIN

all they do is blow up your phone when you have already told them that your wife has taken , daughter an 1 week new born to the doctors an they still blow up your phone on a item that is all most payed off

poor service

i went to a rent a center for a bed set, i made payment and they told me i had to wait a week for them to bring it to my home, they said between 3-5pm, its 6pm an 2 delivery ppl from rent a center just now arrived, 1 in uniform an the other in plain clothes,i dont know about anybody else but if your not in uniform your not stepping foot in my house i dont know you, so have to wait for them to get uniform, also when i spoke to the assit. manager he was rude and told me what do i want him to do about it, and kept assisting to give me a refund. He yelled and spoke over me, nobody should have to go thru the troubles esp. when their paying money for services like this, crappy service on my end. minus a star for me

sexual harrasment

my wife works at a rent-a-center where we live and is sexually harrased alot by her 4 co-workers and one of them is her boss..she is afraid of saying anything because of her job...her co-workers also talk down to their customers behind their backs all the time...my wife is also pregnant and they still make her move furniture around especially while still delivering to customers

poor service

to whom it may concern, i went to pay my bill at store and employee came from around counter and jump in my face due to suggested please dont call my job periodically due to gettn fired, he laughd and i didn take that to perfessional. and it escalated from there..

Disrespect

Yes i went to a rent a center and the manger told me I can put a hold on a washer and dryer for me and I went and did that and they charged me for the stuff And how can they do this when I did not even have the washer or dryer. Well now the tell me I can not even get my money back!! So if anyone wants to go thru a rent a center don't go to the one here in Philadelphia pa over on island Ave cuz they will rip u off!.

rac/get it now

sell use hard work people Brookfield,wi/ junk! don't stand by there junk lie to you right to your face and cant get there lies straight, want us to pay and loss money at exspensive price Waukesha, wi. talk sexual to you when they come to your home there skould be closed down all of them scamming business.

Urinating Employee

I am not a customer of RAC, however I live in Chenier Apartments in Mandeville, LA where furniture is currently being delivered as I type this. I just observed one of your employees urinate right outside of the RAC truck in broad view of anyone who happened to be looking. Then, he proceeded to handle the furniture that was being delivered to a customer. I would be quite upset about paying for furniture that an employee had just handled with his dirty hands after using the bathroom on my sidewalk. Something should be said to this employee if he lacks the decency and common sense that even my five year old son has.

For 2 weeks I have been waiting for a delivery of a "KING" size bedroom set. Notice the "KING", not Queen. This is the 2nd time I have been brought something that is not what I ordered, but yet I am expected to pay for something I do not have, I already made my first payment, but still no bedroom set.

I been trying for two weeks to get two recliners from your store on 16th in laurel,ms and I still aint got them and they told me it would be two to three days and we asked for any color and everytime I call they said they aint got them in it

Go somewhere else

the Rent-a-cente in Russellville Kentucky Sucks! The store and merchandise is dirty most of the time and all they have is a bunch of used junk that they want to sell at full price. The Mega Rental and sales, the only other rental store in our town, is much better. The employees are respectful, nice and professional. If they stay in business they will put ya'll out of business. I would much rather buy from them. Plus, they have better merchandise and it is always cheaper! Rent-a-center get out of town. You suck!

employees not honest

i am a property manager and rented a house to one of your employees. the owner of the house is a captain in the army and is stations overseas. your employee left without notice and broke the lease. this isn't saying much for your employee. this owner is risking his life for us and he won't pay him for shamr

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