601 Reviews For Papa Johns Headquarters & Corporate Office

thank them

i have rcently ordered pizza's from The Defiance Ohio franchise, and although i have had a few problems in the past they have been corrected.. the last few times i have ordered, they were perfect. thank them for me, and please make sure i appreciate the quality and patiance for making sure my order is correct

I visited the Papa Johns on Western Center and Beach in Fort Worth recently. The girl was pleasent when helping me, but when I gave her cash and she made change, I noticed she had flour on her hands. I watched her, as I was closeing my wallet and she went straight to a tub of pizza dough and put her hand in the dough with out washing her hands. Probably not a very hygienic practice.

discrimination

I work at a papa johns and due to some drama from my GMs psycho baby momma they now want to lay me off because they don't have the "space for me" anymore and because they don't "want her to keep causing her drama at the store" I feel that this is unfair and when I tried to speak to corporate about it they would never respond to my calls emails or nothing and our district manager doesn't do anything because he is lazy and afraid of my GM. i don't know what to do anymore except take it to court but at the moment i don't have money for lawyers or court fees what can i do?

We called our order in at 5:12 pm on Sunday Aug. 18,2013. The order arrived at 7:00 pm after another phone call to check on the delay. The order was for one cheese thin crust and one regular with everything. The everything was onion and olives, not what was ordered and both pizzas where cold. After calling Papa Johns to tell them of the error, they said WE where wrong and the correct pizza was delivered. REALLY !!!!!! Never ordering from them again !!!! This Papa Johns was on Route 130, Hightstown New Jersey. This is not the first time they have gotten our order wrong, but it is the last.

negligence

I was in a car wreck with a papa johns driver. He did not speak or write the English language. Did not have insurance. Now I have to have surgery for my broken hip and slip disks in my back. Now I wished I had just died in the marine corps.. I will never buy pizza from that anti american shack again.

pizza

I live in Idaho falls Idaho and on occasion I order from papa johns online and have it delivered to my home and I have never had a bad pizza, today I ordered pizza and a cinnapie and I have to tell you it was the best I have ever gotten from papa johns, like I said the pizza has always been good but for some reason today it was even better. thankyou to all of the staff at papa johns in Idaho falls Idaho. I will be calling you more often and spreading the word about the good service and excellent food. thankyou again. Debbie Hamilton.

Aggrivated and angered

I've been a customer for papa johns for some time and I had ordered a pizza from the tonight, and it was wrong, I called the store and they said they couldn't do anything about it since that's what came up on the screen, i had two items on each side and had gotten all of the items on one side of my pizza, I had called the customer service and they said that they weren't obligated to fix their mistake, this was the papa johns in canton ohio on west tuscarawas

Poor Service

We are loyal customers until last night when my Son, who is 18, ordered a couple of pizza's for him and his buddies. After an hour he calls to find out why the pizza's were not delivered. Got the run around on the phone. I listened to the whole conversation and the person on the phone kept acting like they could not hear him, repeating our address incorrectly. Keep in mind they have our phone number in their system due to the fact we order from them all the time so there should never of been any confusion where the pizza was to be delivered. They hung up on him but then I called back and was not happy with the gentleman that answered the phone.The Papa John's location was in Ashburn Village located in Ashburn Virginia and the gentleman I spoke with was Maz Khlid. I advise people not to order Papa John's pizza from this location.

Aggravated

We ordered a pizza but found it to be so sparse with the toppings that I contacted headquarters. I didnt want to complain about the store itself because I realized they made pizza according to strict guidelines. It was more to the main office and the policy they give to each store. In order to send my response it was required to give the store. So I gave it in order to send it. A day or so later the manager ( or asst, I am not sure ) called and offered us two replacement pizzas. I didnt WANT replacement pizzas to be honest. I am so sorry...now this store mgr will have a complaint in his jacket which he didnt deserve. I know how big business is and this could possibly affect his promotion, raises, etc simply because he followed main office cheapo amount of ingredients guidelines.

service

I order from them they say the pizza will delivered in 30-40 mins it a hour then they forget 2 bottles soda serivce is horriable.

Eating this pizza was like eating paper with pizza sauce on it.....

Papa John's need to send their employees to Pizza Hut to learn how to make a good pizza. This company should be sued for false advertisement, better ingrendients better pizza what a joke.

Poor Service lost a loyal customer

I know you guys make so much money you dont care, but I will never order Papa Johns again. Placed order #230367538. Received a thin crust pizza. Called the store and the manager was so rude and left me on hold so long I just gave up. Also called corporate and the agent who answered basically told me, oh well. Paid $21 and im still hungry. Worst feeling ever, ive always named papa johns as my favorite pizza but the way I was treated today was horrendous.

Make me want to vomit

Hate it. Wish I could give 0 stars, because they do not dessert 1 star. Never would eat their pizza again.

Poor Customer service

They have really poor customer service I gave them a second and third chance and all three times poor customer service....f

Operations Call Center

The operator was very professional. She was able to get the information that I requested almost immediately. I am very impressed

Terrible Delivery Time

I ordered from Papa Johns in Baltimore,MD the one on Clifton Ave. I ordered online and my email confirmation of my order came at 9:08 p.m it is now 10:28p.m and my delivery has still not come. The delivery time is unacceptable. If something came up they could at least call and inform me.

delivery time sucks

in lafayette indiana, I waited for 2 hours to get my pizza delivered. Ilive 15 minutes away from this papa johns branch. that is ridiculous.I will never order papa johns again. I love the taste of papa johns but the customer ssatisfaction is horrible.

the worst customer service

Your company have the worst customer service that any company can have. I will never order from company anymore and I will tell all my friend and family. 19343 s Dixie Hwy miami fl 33157

Store can't get it right

Multiple times I received a pizza not to my specifications will not call papa johns again. They want me to rate this store and there is no negative numbers. Store is on Crowley Rd in Ft Worth Tx.

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