98 Reviews For Panda Express Headquarters & Corporate Office

Awful service at el camino, Sunnyvale, CA

The worst customer service ever. We went in at 9:15 and they were out of food and the Manager refuses to cook new food. Will never go back again there ever.

Food Service

The food service was a complete disaster on bell rd & 9th street (Phoenix). I got sick. Never again should I recommend Panda Express.

couldn't disagree more

Dear Panda, I'm a food enthusiast when it comes to Asian dinning. I'm a lover of the Asian arts and culture, so I can understand why you make changes. I have to say I'm disappointed with other customers who know nothing about Asian culture. They judge your food and on top of that they act like they run your restaurants. They humiliate your employees and force them to give them more food because they can " write a complaint". Please people don't complain, open your hearts . Look at where these people come from. Word to the wise, when you make the employees break their own house rules, your only making yourself look bad. In their eyes your the reason they give bad service.

BOWN FRIED RICE

Are you kidding me panda express the new rice is terrible Please bring back the white fried rice

The location is baseline and 24th street. They're all have an attitude especially the young girl serving. Today when my husband and I walked inn they said welcome to us so we started to order and she all of a sudden she walked away and started talking to each other and forgot about us. Also the male cookers have a staring problem checking out every women that walks in to the restaurant. Both of the server were all worried about the drawer moving money and talking about them leaving. I sure wont be coming back.

Brown rice

Dear panda, this new brown fried rice is horrible. I feel like I'm eating dog feces everytime I order it. I haven't heard of one person liking this new rice so I don't really understand why you guys would make this change. This was a very stupid decision on your part and I think you should fire whoever made this decision because they have no sense of good taste. I hope you take into consideration everyone's opinions about this horribly tasting "rice". Thank you.

Yuck!

Totally disappointed in the decision to make fried rice out of brown rice. The texture and taste of fried rice made from brown rice is like eating some paper. The texture is soggy like, not fluffy like white rice. EPIC FAIL for Panda Express... what a HOT mess!

Awful brown rice

I'm so disappointed that I can no longer get good fried rice at PE. The brown rice does not taste good.

Food good, employees lazy

We just walked into a panda express that was supposed to be open for another 20 minutes, when we were told "im out of a lot of food". They had already closed and cleaned the entire service bar and they indeed had less than one serving of everything, except not everything. No chow mein, no orange chicken, no egg rolls -- no point in spending any of my money.

Wishing for a store near me

They are building a lot near North Austin Texas on RR620 I would like to know if you can put one there PLEASE thank you

Brown Rice

Thank you Panda Express for switching to brown rice. Obesity is an epidemic in this country, and it is nice to know that when I need something quick for my family there is a healthier option out there. Switching to brown rice was a bold move and I am proud of you for it. I have tried the fried brown rice. Its good. For the rest of you who still yearn for white rice...fine avoid the health benefits if you want. Order the steamed white rice that is still available. Kudos Panda. Thanks for making a step towards a healthier country.

New Choices terrible

Twice I was interested in trying menu items based on advertising on TV. i was so wrong both times. The beef dish a few months ago was so spicy unable to eat. It was not advertised to be spicy. Then I tried the brown rice bowl with Surf and Turf. The brown rice was mushy and no flavor. The beef was too spicy to enjoy. I don't think I will be spending my money on your products again.

Brown Fried Rice?

Dear Panda, I am VERY disapointed with the change of the fried rice. I enjoy fried rice and by making it brown rice it ruins the taste and texture. A good idea would be making brown rice an OPTION. Also I am in AAWWW that there is no longer white rice. I think that is BONKERS! I go to an asian fast food restaurant and there is no white rice or fried rice. I am VERY disappointed in your decision. Thank you for your time and consider the idea.

Brown Fried Rice

Dear Panda, I appreciate your health choices but I an very disappointed that you have made the decision for everyo e to have brown rice in the fried rice! Brown rice has a very different texture and completely ruins your once yummy fried rice!! Please, please, please change it back or have the brown version available for those who CHOOSE it! Isn't that what America is all about freedom to choose your fried rice? Thx alot

Food Poisoning

I ate at the Panda Express at 17602 Midway Road in Dallas Tx on 4-6-13 and got food poisoning and I was just now able to come back to work after missing half a week of work. I will never eat there again and will be telling everyone who will stop long enough to listen about my experience. Horrible!!!!!!!!

Stealing and replacing your angus steak

Please send an investigator to your culver center location. I believe they are taking the angus steak home and replacing a very inexpensive cut of beef. The chef is also the manager. I spoke with him today and he insisted that it was delivered by the home office. I have eaten the black angus entree At many locations. I had the same entree Friday night at the Sepulveda location next to Marshall's store and it was the same Delicious steak I've always had...I know it well. These people in culver are criminal...and stupid to think customers won't know the difference. You need to replace all the surly people at that location. While I was there, one of the girls was waving a cloth floor Caution sign around the floor and buffet area and blowing dust all over me and the food.

Brown Rice

My Panda Express no longer has white fried rice!!! Informed yesterday by store manager in Yuma, AZ, that the will only have brown fried rice!!! What is this world coming to!!! I eat healthy and when I crave some Panda white fried rice, I go to Panda. Will no longer go there until you offer both white fried rice and brown. That seems fair!!!! Others feel the same, and I will spread the word to all I can!!!! I am sooo disappointed in Panda Express right now.

worst job

been with the company for almost a year. Drag going to work everyday. Worst job I ever had! And I'm a mgr! They are all talk but they don't care about their employee. My mgr training was more like pledging to a fraternity. They made people cried unnecessarily and worshiped the founder as though he's a god. What a joke!

ORANGE CHICKEN

I go to Panda Express approx. 3 times a month. Just found a 1-1/2 inch bone in the orange chicken. It got caught in my throat and I had a hard time coking it out.

serving portions

My whole plate was nothing but vegetables. It would be nice to at least have some chicken or beef on my plate. Even the chow mein was nothing but vegetables.

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