96 Reviews For Panasonic Headquarters & Corporate Office

Have model number NN-T664SFX inverter microwave.The "paint" on the inside right corner has bubbled and is starting to flake off.When I called customer service they told me they could offer me a new microwave at "loyalty" price which equates to 10% off.The microwave is about 2 years old and I've never had the inside of any microwave bubble and flake off.Stay away from this microwave.

Panasonic TC-P42X5 36"

I called in to get my TV fixed after I just bought it Feb. 13,2013 cuz it has malfunctioned and I was told the repairer would come to my house and fix my TV and had to be told by the repair person that I would have to bring it in to the store and then I called the customer service to ask and they said the repairer is right I would have to bring it in and that was the first time I was told by anyone other than the repairer. But all this time customer service never told me anything .of the sort. And I still don't have my TV fixed

Panasonic sucks

Four people said they would fix our TV which is still under manufactures..... It has been five days since three people said it was covered... We have spent days on the phone with them getting no where.. There customer service people lie.. The managers are even lie to us. They say one thing and today it is another. Three different people said it was going to be fixed still on the phone with them Five days later, we are still waiting. Don't be fooled these people suck and lie my tv is only 10 months old

Discrimination in Marketing

A big thumbs down to Panasonic.com - I bought a TV in Canada and registered it. Panasonic.com started to send me offers via email. Understanding that they would charge duty to Canada, I was trying to order and ship to a US address and they wouldn't accept my Canadian Credit card. BOOOOOO when I called customer service they said too bad, so sad - sad enough that the marketing campaign will have me buying other brands and not Panasonic in the future

I have not got my check

It is board member Ramel Scott Bellamy ,New York state ID number is 905 876 182. I sent some new work to the company and I have not receive my check for $25 billion dollars in cash I all so lost all my contacts.in the storm in far rockaway queens New York 11693 apartment 6D.You can contact me at this number 1(718)945-9699,and you can send my check to this address under. Ramel Scott Bellamy 26-46 2nd street apt 5B Astoria Queens New York 11102. I all so need a new apartment with 10 bed rooms 4 of them master bed rooms walk in closets bath and sower separate, 4 full bath room ,4 living rooms in one , and 5 kitchen in one, and 5 extra rooms ,a computer room, a video game room for children 5 and up, and pool table room, a movie room, Basketball court N.B.A size

Do NOT buy Panasonic

I should have known better from my last experience, so I'm the only one to blame. I sent myu phones to be repaired and they have fallen into the BIG BLACK HOLE Panasonic calls Repair Service. I've been calling for MONTYHS! only to hear excuse after excuse, mostly lots of jargon that has NOTHING to do with me. I'm contacting my attorney tomorrow.

Panasonic Inverter micro oven

I purchased Panasonic Inverter Model#NN-T66455Fx- July5th I was heating a bowl of soup,I heard a loud sound,the glass tray exploded into 3 pices.burnt soup every where.I called and called panasoic customer service(talked to Kerryanne,she took all information told me to hold the phone she would have her superviser talk to me never came back to phone)

Panasonic 55" Viera Plasma

After 17 months, the plasma panel on our 55" Panasonic Viera failed and shorted two circuit boards making the TV worthless based on a $2,300 estimate to repair the unit. Panasonic and Best Buy both acknowledge there's a problem with the VT30 series sets however the best Panasonic will do so far is to offer a "Loyalty Discount" whereby I can purchase a new Panasonic TV from them for another $800 plus sales tax. Suffice to say I declined their offer and will be purchasing another brand from a retailer other than Best Buy. I strongly recommend against buying anything with the Panasonic name.

HORRIBLE

Panasonic DOES NOT Stand behind their products. We bought a TV from them. 16 months later the entire panel board fried. It was $325 to fix and they refused to fix their own product. I spoke to ppl at Best Buy, the repair shop THEY sent us to, and even one of their own EMPLOYEES said this TV NEVER should have gone out 4 months out of warranty. I am beyond furious! I have made 4 very lengthy, high conflict phone calls to this trashy company and they refuse to do anything about this. NEVER BUY PANASONIC! BTW, they have over 1100 NEGATIVE REVIEWS just in the quick online search I did. It's seems Panasonic doesn't even care if they have the worst customer service in the world. The arrogance!

No Panasonic products for me

I have no review, I just wanted to give you my opinion. After reading the 4 pages of negative reviews about the Panasonic reputation, they have all made their point. From this day forward, I will not even entertain the thought of purchasing a Panasonic product. You, Panasonic, need to correct your issues or get out of the manufacturing and selling of your products. I've been in the service business over 45 years as a technician and a Service Manager and customer service is the most important by product of sales.

BAD ADVICE

I had a problem with my TV. Chatted with support person. THey gave me a advice. I followed their advice and now the TV does not work at all. I call back and was told tough....TV is out of warranty and even thought they told me what to do, there was NOTHING they would do for me. Samuel in support was TERRIBLE.

Worst Service

Hi, I buy a Panasonic LED TV within 9 month its display gives a problem. I logged a ticket with PANASONIC Service center its almost a month since the call logged but still the issue is not solved. Whenever i asked for proper assistance no one interested look into the matter. I Would suggest not to buy any product of PANASONIC as they failed to give you a proper service.

you want to chg me for what?

1st - my incident w/ CS is not anywhere as frightening as other reviewers. Tried to get thru to Panasonic Hdqtrs - not allowed. Bought a Panasonic desk phone 2 yrs ago. Simply wanted to turn the ringer down/off. Fought to talk to anyone who could help...told it would cost me $7.00 for directions... Found my booklet - figured it out myself... You all are right - Panasonic CS sucks...

Horrible Servcie for Refrigerator

After 5months purchase of Regrigerator, the cooling got reduced day by day. We logged complaint with Panasonic, Engineer came after 3 days (was commited within 24hrs), he applied plastic tap to the thermostat so that cutoff does not happen as solution to the refrigerator...when we complaint he removed it and then the cooling got worst and even the deep freezer reduced cooling and ice and icecreams started melting ...and water leakeage started from sides...we were assured senior enginneer will come within next 24hrs and attend...but its almost 16days ...we are still waiting for the person to visit...even after escalating to Mumbai service lead....there is NO response.

Poor customer service

Purchased a Panasonic television, quit working after 2 months. Cannot find a repair service that will fix my tv between after 4 pm or on the weekend. If you work dayturn, do not buy a Panasonic television as you cannot not get it serviced. I will never purchase another Panasonic product and will relay this information to everyone one I know!

horrible

My sons bought a microwave oven for Christmas. Didn't sound right from the start. High power when first turned on and quickly seemed to loose power. Steam escaped from the top right corner of the door. Potato was burnt and could have started a fire. No assistance from Panasonic. Insisted I had a "dry" potato. Did not address steam issue. Customer service is non-existent from this company. Will surely let friends and co-works know this is a bad company to do business with. No satisfactory relief provided. Rate this company as a big fat zero!

Service contractor failure

I am attempting to get warranty service on a TC-P50X5 set up with Pinnacle Service Solutions. Check them out on the BBB.. they have numerous complaints for poor, slow, no service . This reflects very poorly upon Panasonic to use this kind of company. I have requested a different servicer and am told I will have to wait two to three days to discover if this is even possible.

Don't Stand Behind Produce

I had a 65 inch TV (TCP65S2) go bad after two years. Since I didn't buy extended warranty I decided to pay $425 using a Panasonic approved local repair company (recommended by Panasonic) ordering a new Panasonic SC board to repair the TV. However, the TV died again 2 months later due to the same exact problem. The same repair company said the new part was , defective yet Panasonic would only warranty repair parts and work 30 days. Their solution was to send me to a web site to order a new TV at a discount. Still arguing with them to get a proper resultion.

I purchased a 50" plasma tv in April of last year this is the third problem with it. The service we have received is horrible from Sears and from Panasonic. As a member of the PSEA and my husband a member of IBEW we will be recommending to our companies not to purchase and panasonic merchandise. AWEFUL!

customer service

I purchased your projector ae8000U. I was told that it would take 6 - 8 weeks to get the 3D glasses shipped to my home. Now, I am sitting with a brand new 3D projector and cannot use the main feature I purchased it for...ie. 3D. I called and my "rebate" application was not yet on file...it has been almost 2 weeks since this was sent in. Nothing, let me repeat, nothing should take this long to ship unless it is a custom made product. You need to address this....it is like putting a bone in front of a dog and not letting him touch it for 6 weeks. Think about it!! You need to fix this and you need to replace the genius who set this system up. I do not mind waiting for the $ rebate but the glasses?? This incident will be a factor in selecting my next projector. This is my 3rd with the last two coming from you.

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