91 Reviews For Panasonic Headquarters & Corporate Office

800 number isn't working

the 800 number is going to an interpreting service...they say they are aware but haven't fixed it and it has been FIVE days. Almost impossible to speak with a human about my order that I am waiting to receive!

Bad Product, Bad Customer Service

Soundbar stopped working after three months of purchase; four months now of dealing with technical (no) support only to be resolved with "too bad" and they will do nothing unless I pay to ship soundbar to them. I have already paid extra for another remote (that didn't solve) and have refused to put the firmware USB into home computer to see what files are there (virus!) when that didn't work. Now its all my fault because "they tried" and "I refused to cooperate" with them. What? Just pay UPS charge to send soundbar back - why do I need to keep incurring costs to get the product fixed or replaced after only THREE months! Wait times of more than 30 minutes just to talk to someone who refused to help (not to mention was hung up on twice). Lesson learned: never purchase from Panasonic again.

Mr

extremely disappointed with warranty response, 5 days for customer services and head office to tell me to box up a combination microwave oven for a collection, Collect and take to a service center for repair, why could they just not send out an engineer to repair it. If i could put a 0 rating it would be too much. plus I am a disabled person. been a fun week, do not bye any Panasonic appliances if u need a quick response

I was having trouble setting up the phone when I lost the main screen with date and time to a "voice mail message". I called the free support number, but it wasn't going to be free, subscribe $20/8 mo. When I asked to speak to the supervisor, he hung up! I kept trying and I fixed the phone myself!

Panasonic TS4

Broke after using in the ocean. I took ever good care of this camera and it stopped working while in Hawaii. I mailed it back to the repair department and without any explanation as to what I did wrong, they wanted $180 plus to just start the repair. I was shocked I was not informed of my "mistake" and that the price to repair it was so riduclouly high! $325 down the drain!!! I will never buy another one of their camera or products for that matter. This camera was suppost to be shock and waterproof!!!

Panasonic the WORST!

45 min on hold just to be told they could not give me simple instructions on remote activation b/c I had general model name but not specific model number. Would ot pass me to supervisor. ALL those models have SAME codes for remote activation, deletions etc.!! Idiots who do not care about customers

Junk Microwaves

Bought less than a year ago, normal usage in a kitchen. Breaks. They say that isn't covered. Last Panasonic product. Ever.

Panasonic TV

I have purchased two Panasonic TV's one a 32" and a 55" and both stopped working after 1 year of minimum usage. I will no longer purchase a Panasonic brand anything.

Plasa Service

This company is the worst! Do not buy a TV from them. I bought one for $1500 3 years ago and it blew out twice! The second time the repair was $2500 which wasn't reasonable. Panasonic told me if I took it to a technician they would help me even tho I was out of warranty. I paid $80 to have it looked at then Panasonic declined to help me. Costing me more money towards a new tv. To make matters worse they told me I could just buy a tv on their website. They never offered a real discount even after all the trouble they put me through. What a terrible company. Do not buy from them. They have terrible service!

TERRIBLE SERVICE

we have a panasonic plazma TC-P60ST60 TV that is about a month old and it stopped working. we have been getting the run around for about 30 days. all we want now is a replacement!! they claim they dont make the parts to fix ours but keep telling us someone will call back in 24 to 48 hours...its been 30 days and 15 calls and nothing!! HELP!!!!

CD/DVD Player DVDS27

I have owned two of these cd/dvd players in the past few years. Though I have have purchased Panasonic equipment in the past and have been quite satisfied with the performance, I am unhappy with the performance of this particular model. Both units failed after a few years. The issues are, the door will not close when the "close" button is pushed and the unit is unable to read what is in the unit whether a cd or dvd and will not play.

Panasonic

Average at best

product

Was going to ask a question but after reading the above, I may never get an answer

Mr

star crack on panel, company refused to fix. Damage is internal not external and the Plasma is still under 1 year warranty. Their contractor stated that crack in not caused by any pressure,/force from the outside, but inside the tv,

TV went out

I will never buy another Panasonic TV. I bought the 50 inches plasma. It went out 1 week after the warranty expire. The customer support team is no help. I'm telling everyone I know to not purchase any Panasonic product. They give you the run around and do not stand behind their products.

Have model number NN-T664SFX inverter microwave.The "paint" on the inside right corner has bubbled and is starting to flake off.When I called customer service they told me they could offer me a new microwave at "loyalty" price which equates to 10% off.The microwave is about 2 years old and I've never had the inside of any microwave bubble and flake off.Stay away from this microwave.

Panasonic TC-P42X5 36"

I called in to get my TV fixed after I just bought it Feb. 13,2013 cuz it has malfunctioned and I was told the repairer would come to my house and fix my TV and had to be told by the repair person that I would have to bring it in to the store and then I called the customer service to ask and they said the repairer is right I would have to bring it in and that was the first time I was told by anyone other than the repairer. But all this time customer service never told me anything .of the sort. And I still don't have my TV fixed

Panasonic sucks

Four people said they would fix our TV which is still under manufactures..... It has been five days since three people said it was covered... We have spent days on the phone with them getting no where.. There customer service people lie.. The managers are even lie to us. They say one thing and today it is another. Three different people said it was going to be fixed still on the phone with them Five days later, we are still waiting. Don't be fooled these people suck and lie my tv is only 10 months old

Discrimination in Marketing

A big thumbs down to Panasonic.com - I bought a TV in Canada and registered it. Panasonic.com started to send me offers via email. Understanding that they would charge duty to Canada, I was trying to order and ship to a US address and they wouldn't accept my Canadian Credit card. BOOOOOO when I called customer service they said too bad, so sad - sad enough that the marketing campaign will have me buying other brands and not Panasonic in the future

I have not got my check

It is board member Ramel Scott Bellamy ,New York state ID number is 905 876 182. I sent some new work to the company and I have not receive my check for $25 billion dollars in cash I all so lost all my contacts.in the storm in far rockaway queens New York 11693 apartment 6D.You can contact me at this number 1(718)945-9699,and you can send my check to this address under. Ramel Scott Bellamy 26-46 2nd street apt 5B Astoria Queens New York 11102. I all so need a new apartment with 10 bed rooms 4 of them master bed rooms walk in closets bath and sower separate, 4 full bath room ,4 living rooms in one , and 5 kitchen in one, and 5 extra rooms ,a computer room, a video game room for children 5 and up, and pool table room, a movie room, Basketball court N.B.A size

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