Nutrisystem, Inc Corporate Office | Headquarters Contact Phone Number & Address

Unhappy in California

10/24/11

I have been trying for 1 year to cancel my membership due to my husband being unemployed. I was told that if I canceled they would charge me $52, which may not seem like a lot but if you have little money & you need to pay your bills $52.00 is a lot. I was told today that I will be charged the $52 for canceling or I will be charged for an order; unfortunately, they have my debit card # and I explained if they charged me either amount I would be getting overdraft fees, their response, "sorry but you committed and it's not our fault your husband is unemployed". I was with NS a few years ago, I guess this is the thanks I get for being a return customer. I have been getting the run around from everyone at their corporate office - don't bother to contact their customer service dept, not real nice people and their job is to upsell upsell upsell! Just wanted to put this out there for others. Thank you

Anonymous	7/14/11
Extremely poor customer service and food. Do not trust cancellation confirmation I can only receive verbally, of automatic shipments/charges on my credit card and tried to confirm by sending them an offical email, as suggested by my bank. Reps gave bogus email address and cannot trust fax number either. Wasting my time and patience. Absolutely disgusting company!

Phylisha Edouard

6/16/11

I was lied to. I was told when I cancel my order as long as I was not excepting the products from the deliver guys I would not be charged shipping. Shipping was deducted out of the money which was charged to my credit card. I believ a man, woman or company word should be their bond. If the costumer service reps are not being honest how can we as a people trust their company or products. Also when I order my products the adviertisement was double so I had to go on the chat line to get instruction on how to order my meals but I was not informed my credit card would be charged monthly are without warning. I thought it was a month by month basis. I am dissapointed in how they showcase their products and take care of their customers.

Barbara Sojka	4/6/11
Nutrasystems should open a restaurant in different areas so people can go out to eat their food. The restaurant can also offer take out if someone wants to buy for the week. I am from Greenwich, Ct and think this would go over well in that Town and probably other areas in this vacinity. Many people do not like ordering frozen food and this would solve any problems about ordering by mail.

Lisa Drinkwater

3/20/11

Knowing about the untruths Marie Osmand told about her two ex-husbands in court to get custody of her kids and knowing they were completely false please explain to me how I can believe any statement she may make about Nutrisystems she has a reputation of being less than truthful, being a Morman has nothing to do with how honest she may or not be, her track records proves she cannot be honest, likewise I cannot believe one word of her statements she make about Nutrisystems! Likewise, I will do my business with a firm that is honest, very honest! Sorry Nutrisystems your spokespersons are not!

Joan Reed

3/21/11

Customer service representatives very nice, but ineffective in resolving frozen food items shipments. I have gone back and forth with them over the past several weeks to get my frozen food order from Schawn's and have not received order yet. Each time I call they put me on hold and say they are contacting Schawn's, then come back on the phone and tell me they have talked to a representative at Schawn's and then give me a date for delivery, but nothing yet. Then when I call to CANCEL my order altogether today, yes, another call to Schawn's. No, I won't be trying Nutrisystem again. They should be dealing with Schawn's, not me! I feel they left me out in the cold to solve the situation myself. But they sure had no problem charing my credit card.

Rebecca Carrier

10/11/10

Nutrisystem has double charged me for orders, shipped orders to Texas (I live in Idaho), and wasted more than 20 hours of my time.

I am not having to go through the difficulty of asking my bank to recoup illegal charges Nutrisystem made against my credit card.

The company has inconsistent customer service, poorly educated staff, and little respect for the law.

I would advise people NOT to ever give their credit card number to this company!

Suzanne Daniels

7/10/10

I have a review for you. What marketing or advertising agency thought it would be a good idea to put a woman on television representing your copany who says, "If you're over 50 and you haven't lost weight there is no hope for you." What part of that statement inspires women over 50 to lose weight? Or perhaps they shouldn't, maybe they should just give up life, after all there is no hope.

If I ever thought of ordering NutriSystems it's over, absolutely not, no way. That statement which by the way airs over and over again is not an inspirational message and it is a damn lie.

By the way, yes, I am a good-looking black woman over 60 who thought about going with your cmpany however, I would never, ever consider your product.

sdaniels@ci.glendale.ca.us