298 Reviews For Nissan Headquarters & Corporate Office

On December 31, 2010, I purchased a 2011 Nissan Sentra the saleswoman Jacqueline Wiley (new vehicles Sales Associate) told me I had several colors to pick from which was great, after two months I began to hear a noise that sounded like it was coming from underneath the vehicle. I took it to where it was purchased Team Nissan Lithia Springs, GA; the service department told me they could not find anything wrong with the vehicle. At or around the 2,200 mile mark my right rear tire went flat on me during my 12 minute ride to work, I changed the tire then that evening took the vehicle back to the dealer. I was told that even though there was no hole in the tire and I must have run over something and I had to replace the tire. I took it to Tires Plus and they showed me the tire insides that was all chewed up and said it was ruined. I don’t have a clue how I ruined this tire, but purchased a new tire for $130. The same noise is now coming from the right rear tire section underneath the car and the blinkers are not operating right all the time. At or around the 5,500 mile mark the paint started peeling off the front bumper, I took it to a body shop and they told me the front bumper had been replaced with a after market bumper and painted which was not very good, they actually showed me where they was hair in the paint. They also think the rear bumper had been replaced. I was also showed the trunk and driver side did not line up to new car standards, so in other words the car had been wrecked or damaged and was sold to me as new. I took the vehicle back to the dealership and after three trips and I was told by Maurice Sewell, Finance Manager and Steve Szempruch, General Manager and Mike Sanders, Service and Parts Director that the car had been damaged by another Dealership in North Carolina. I told the Finance Manager Maurice I wanted another car or just switch the vehicles out because I was lead to believe I purchased a new vehicle. I was told by the General Manager that if the amount to repair a vehicle was under $600 the dealership did not have to report it, but how would he know if the damage to my vehicle was under $600. I was told on April 22, 2011, by the General Manager that he could not replace the vehicle with a new one, but can repair the front bumper. My intentions were to purchase a new vehicle, but instead I was sold one that had been damaged, I feel this was poor salesmanship/management on the part of Team Nissan of Lithia Springs, GA for selling me a vehicle that had been damaged and not disclosing the total damages and not willing to offer me a replacement vehicle after damages were discovered. Please contact me as soon as possible in reference to this issue so we can hopefully resolve it reasonably. Sincerely, Norman S. Fiddmont, Jr. normansfjr@yahoo.com

i want the dealership of nissan in patna (Bihar),is there anyone who can heip me and give me the necessary information about that. my email id is ia_ankit@yahoo.com. please contact me soon thanks

hi, my husband drives a nissian titan, and he loves it, the only thing it burns to much gas...but thats not what im writing about, i have some new ideas that could kind of give yall something differnt, i would like to talk to the main owner of nissian, and not from email, phones calls, or faxes, but in person, but face to face....today's date is SUNDAY, MARCH, 27, 2011, oh and for yall to beaware iam also contacting other companys just in case yall, dont want to hear whats my idea then i well keep going untill someone bits on it...thanks so much of your time...you can contact me at NLLR2001@YAHOO.COM, AND MY WORK NUMBER IS 337-365-1176 IM THERE MONDAY 7-4 TUESDAY 6-3 WEDNESDAY-FRIDAY 7-4...OR MY HOME 337-359-8631... THE ONLY REASON IM PUTTING MY NUMBERS AND EMAIL, IS FOR YOU TO CONTACT ME FOR MY HOME ADDRESS... THANKS NICOLE

I read that someone wrote about radiators that crack from Nissan motors,did you ever expirience any medical problems from this as my wife's QX56 had a similar problem with the radiator cracking,unfortunately she became ill from the fumes of vaporized anti freeze.Did you ever get any response or resolution from Nissan

Liberty Nissan in Libertyville Illiois is a disgrace to the Nissan Corp. I purchased a vehicle on 2/28/11 then when the next morning I found a error in the Sales Tax I immediately called the next morning to inform them that I wanted to return the vehicle. The answer was NO they would not take the vehicle back. They did not even go over the new vehicle checklist. They called the next day saying they where sorry that they to busy. As of today I have not received one call from the Nissan Corp or Libertyville Nissan regarding this matter. I have filed a claim with the Illinois Attorney General, Illinois Dept of Revenue and still no call from the dealer and Nissan Copr. I am not accepting the vehicle or the Nissan Financing. The car will remain in my garage until this is resolved. I say buyers beware make sure you read all documents carefully.

we have a 2001 sentra with 55k miles and the head gasket went south $1200 to fix contacted nissan and they just laughed weve bought nissans for 30 years (no more).They have no support for there cars, will not recall anything unless there forced to ,All there cars have bad head gaskets and many other problems that they brush off. there only interested in the bottom line $$............

Nissan Headquarters I need to know if there is something that Nissan can do for me. Here’s the situation. I am a four time Nissan Maxima purchaser/owner. I owned the 1989 Max SE, the 1996 Max GXE, the 2000 SE and currently the 2004 Max SE. In short, I KNOW MY MAXIMAS, WHAT THEY CAN DO AND ENDURE, HOW THEY SHOULD PERFORM AND HOW LONG THEY SHOULD LAST WITHOUT MAJOR PROBLEMS OR INCIDENTS. I am experiencing transmission failure diagnosed by the Five Towns Nissan Service Center in Five Towns, New York, as well as by numerous other Transmission Specialists, including Aamco in Bayside, Queens, New York. My issue is this: Because I’ve come to live by and rely on Maximas due to the complete satisfaction and trust with the performance, durability, and proven reliability of my former Maximas, I’m finding it very disturbing that the issue with my current 2004 Maxima SE is not being addressed by Nissan. Nissan Maximas have in the past proven to be the most reliable and trustworthy vehicle. The former three that I’ve owned have lasted me well over 100K miles without any major problems. I’ve never once had a transmission nor engine problem with my 1989, my 1996, nor my 2000 and I’ve owned each up to or over 100K miles. I purchased my current Nissan Maxima at 24K miles about three years ago. It’s been serviced regularly by Nissan as I’ve done the three former Maximas. At approximately 58K miles, I began to feel banging when I drive. I was told by service to change the engine mounts. Fine! I changed the engine mounts. But just as I spent money to change the engine mounts, I was told the transmission had a problem. I could not believe it. A transmission problem at 59K miles???? My previously owned Maximas with even 130K miles never had a slight transmission problem. Then to my disappointing surprise when I was told to Google “2004 Nissan Maxima Transmission….”, up popped so many websites that highlighted the “defective transmissions of the 2004-2006 Maximas and Nissans nonbudging unwillingness to recall the Maximas that ALL have defective transmissions. I was and still am astonished by how many sites I’ve seen in regards to this, by the countless number of owners who all share the same problem I have, and even more disturbing: how many people with only 20K miles are experiencing transmission failure. I mean, are you for real Nissan????? 20K miles? 30K miles? 40K miles? 50K miles? 60K miles? 70K miles? Even 80K miles? I could see if one were very close to 100K miles, but even then, I would question it. It never failed in your previous years of Maximas. And you want people to still support and buy your vehicles. Prior to encountering the problem I’m currently facing, I was already eyeballing my “next” Maxima or even thinking about upgrading to an Infiniti. But I must say, if I have to come out of pocket to rebuild or replace a transmission that has been known to Nissan as problematic and defective, I will never consider nor even look at another Nissan made vehicle and neither would any of my family, friends or associates after my very influenced tell all of what I may have to endure. I don’t mean to sound threatening, but what about your true loyal customers and supporters? I feel I’ve been extremely loyal to Nissan. I’ve purchased nothing but Nissan, FOUR TIMES within 16 years. Why can’t Nissan be loyal to those who have been loyal to them?

Beware of the Xzilion treatment the nissian dealer will try and sell you. My wife and I purchased 2 new altima's, when we were in the finance stage the manager presented the Xzilion treatment, it sounded good so we said ok. We did not have time to get the treatment done that day and told them we would bring them back the following week. Over the weekend I researched the product and found out you can buy it on ebay for 30 dollars, they charged us 800.00dollars per car. Then I read the fine print on the contract and found out we had been mislead. Monday morning I called to cancel the treatment and they refused to refund the money even after I called Xzilion and they said if the car was not treated we could receive a refund. I have never been treated so badly after spending 50 thousand dollars the manager tried to belittle me and told me I was having buyer's remorse, more like rip off remorse. Still doing battle with them and will probably have to sue to recoup my money. BEWARE, SAY NO TO XZILION.

I bought a Nissan Frontier 2006, Having lots of problems Tire sensors,transmission,front end and steering noises. Anybody else having problems email me bkdowns@yahoo.com. Thought I was buying a reliable truck that would last. Can't get Nissan to fix the tire sensors, all they end up doing is reseting them, 4 different times

I purchased a car from Nissan of Erie, PA and only after 5 months of having it there started to be some electrical problems. When I shut my car off and took the keys out of the ignition the front windows would roll down. The dealership got me in right away the next day but then proceeded to tell me that it would be $87.50 and hour to look at electrical work. I told them about how I googled my problem and many sights came up where other nissan owners were having the same problem and that I was very confused on how the "Corporate Office" didnt know of such a problem with so many complaints on sites. They acted like they didnt even care and said this was the first time they had heard of this issue. Then I said wont my warranty cover it, when I purchased the car since it had less than 50k miles on it I was told that I qualified for purchasing the extra "bumper to bumper" warranty and the woman from service then told me that was not possible there is no such thing at any of their dealerships as bumper to bumper. I am so appauled at the lies and service from a large automobile maker. I will continue to pursue the issue and matters are resolved. ITS THE PRINCIPLE people dont spend their money to have someone just rip them off.

I bought new tires for my 2007 Pathfinder LE and took it to the dealer to get an alignment. They told me the rear adjustment mechanisn was rusted and seized and it would cost $880 to replace. I said how can a part involved in normal maintenance be designed to rust so badly you can't use it. He said he couldn't do anything and gave me the number for consumer complaints. After a lot of run arounds Michelle Mercer told me we get a lot of bad weather and rust in the Northeast and rust was normal and she couldn't do anything for me. I said '65 Chevy's don't rust so bad you can't align them and she said there was nothing she could do. I asked for her supervisor and she refused to give me anybody else to resolve this ridiculous situation. I told her I've bought 7 Nissan cars since 1998 and this was the last one forever if she didn't make it right. She kept repeating the mantra. Arrogant, unhelpful, and not too bright. I'll never waste my money on another Nissan rust bucket.

Unfortunately we all have had some problems with, the integrity of the Nissan Corporation. Allow me to share my experience. On January 20, 2011, I took my car to the FRED BEANS NISSAN DEALER located in Limerick PA. I took the car there for an oil change and to have them check on a sound I was hearing in the front of the car. This visit cost me three days without a car and $2000.00. The remedy was to replace the timing belt. Immediately after receiving the car, I contacted the Dealer and informed them of the same complaint (I still hear the noise, the trunk will not release, the glove compartment has no light and in the front on the passenger's side the floor has light. I brought the car back to the dealer and the mechanic fixed the trunk and glove compartment light and then noted that there was no abnormal sound coming from the car, the car is running strong. Low and behold I drove the car for approximately 1 week and the car shutdown on me. The car was towed to the dealer on Tuesday morning February 15, 2011 and has been in the shop every since. The Service Manager contacted me later in the day and stated that the EMC is bad and it would take at least three days to repair. "You'll have your car on Friday". Well two Fridays' have past and no car. On Friday at 3:48 in the afternoon a message was left on my answering machine to tell me to call the service department. When I arrived at home, I did just that, the service Manager then tells me that the car still won’t start. Keep in mind, the first thingwas the timing belt.... the noise never ceased...next it's the EMC.....replaced it and still doesn't run..... I then asked the Manager what’s wrong with the car; He stated he did not know. I explained to him, not knowing is becoming very expensive for me. And the end results are still I have no car. He then stated that he was waiting to get in touch with and ET10 (Subject Matter Expert TECH).to diagnose the problem. (3 days after towed in) and I should have the car back on Monday, well Monday and Tuesday came and went; no call from the service department. Wednesday we received a call to tell us "You have an automatic starter on the car" (another guess to determine the cause) Yes we do, it's been there for over three and half years and Nissan's staff was well aware of it. The Service Manager then told me that he has put 20 hours into this car and we will now have to start shouldering some of the cost. I responded shouldering the cost for what, when you let me know what the problem is, I will then pay to repair the problem. He then stated again will you authorize me to have the auto starter taken out, I asked is this the problem, he stated he don't know, he also went on to state that he would not install it back. I asked why I would allow you to remove something that you are not willing to replace and don’t know if it has anything to do with the problem, we have already established the other timing belt and the EMC didn’t fix the problem. Finally Chet, the Service Manager decided that he would push the car on the lot and refuse to work on it mind you this conversation took place at 11:30 in the morning. At 2:00 he calls back and asks what we want to be done with the car, our response was we would like to have the car operable. It's been approximately two weeks of turmoil due to the incompetency of the Mechanics in this dealership. When Chet told us that the car would there for several days, we asked is there anything they could do in a loaner car....his response was I feel your pain OH REALLY!!!! The irony of the situation is that there has been three service managers that have recently left this particular dealership due to the incompetency of the techs, this information was provided first hand the words of the previous manager "that's why I left there, I got tired of making excuses for the techs, customers kept bringing their cars back because the repairs were not corrected. Check out the blogs on facebook and BBB I’ve posted there as well

I'm a Single Father and was in need of a reliable vehicle after spending many days researching differents vehicle I purchased a new 2005 Altima SL. Now saying this I have owned many other high price cars, I love my Altima it now has 332,833 miles and counting I have had the radiator replace at 125,000 miles due to clogging from bugs,I have replace tires and brakes normal wear and tear. I have also replace the battery twice, I have never had a tune up and I'm still getting highway 29 miles per gallon. I'm thinking about passing my Altima to my son and purchasing a new Altima. I have read and agree with most of the blogged I read about other dealerships. I would love to hear back from Nissan Corp office They should look at my Altima and build another one just like the one I drive

Nissan service department in Beaumont, TX is horrible. I brought my vehicle in for a recall to be fixed and upon being called to pick it up I have had all kind of problems with it. When I brought it in my vehicle was perfectly fine no complaints at all but by the time I drove it from the service center to home and parked it in my driveway when I got back in it it would crank but would not drive. I had to have it towed back to the service center where they are trying to make me believe that it is from just normal wear and tear. I am not accepting that for an answer because when it was brought there I was having no leaks or problems with my vehicle at all. I payed to have the leak fixed which had to be punctured when they worked on my truck to start with. I spoke with Matt, the service manager who is trying to tell me that it is co-incidental that it happened after they worked on my vehicle but it is not their fault. In the future I will never deal with Mike Smith Nissan service center again.

My son had a job interview at cowles nissan in woodbridge, va. After talking to the person that did the interview my son was very excited to start a career at that dealership. The person who did the hiring knew his background and hired him and told him that if he did well and learned they would send him to mechanic school sponsored by Nissan. Well, his first week out they wanted him to drive a stick and after he told them he did not no how they made him do it. Needless to say he messed up someone's clutch on an old car that was not a Nissan. Driving a stick was not a prerequisite of getting the job. Well they fired him and he can't get his old job back. Nissan personnel should not be making these promises because my son looked forward to a bright future with them and now he is looking for another job. I don't think that Missan was fair. He won't persue this but i am mad as hell for false hiring practices at Missan.

I have a 05 Pathfinder with just over 100,000 miles. The transmision cooler which is inside the radiator, developed a leak and I now have a transmission full of water and a radiator full of tranmission fluid. I have a letter from Nissan stating that they know of the problem with their radiators and they extended the warranty to 80,000 miles. When I asked if they would help with mine, they said that they couldn't tell me anything until the it was diagnosed by a dealer. It cast me $250.00 to have it towed to a dealer. The dealer verrified the diagnosis and told me it will take $5000.00 to fix it, and by fix it I mean a new transmission and a new radiator just like the one that caused the whole problem to start with. Nissan then contacted me to say that they would not extend any goodwill. Why they wouldn't tell me that they were not going to help before I paid to tow it to one of their dealerships I don't know. I guess they figure if they get it in the hands of one of their dealers, they will get more money out of me when I let them fix it. I really have no choice but to fix it but I can tell you this, I have purchased my last Nissan vehicle.

Bought a 2010 Nissan in October. Worst mistake in my life. Steering wheel vibrates, seat vibrates, rattles inside the car, sounds like a jet taking off, and rides hard. Suspension system is awful. Does not compare to the 1999 Toyota at all. Wish I had my old car back. The design features leave a lot to be desired.

I read all the above comments with regards to Nissan service and cars. How unfortunate that they suffered bad experiences. I am a 50+ single (mom when I need to be), recently handicapped with an incurable lung disease - woman. While the disease is manageable it still remains incurable. I mention this only because it has bearing on my experience on purchasing the Nissan Hatchback Versa I decided on. My personal circumstances were trending toward a serious need to purchase a car. I did a lot of research with other makes and models and because I was 1. referred and 2. a past owner of "Datsun 260 and 280Zs", knew the history and quality of the overall Nissan car, decided that Nissan would be the best fit for me. After an unfortunate purchase of a "U" vehicle, and not something that I initially agreed to, and since the car maintained a potentially hazardous smell and perhaps could have been physically harmful, I was placed in a new car of my choice through the considerate effort of Hiro Sayama, General Sales Manager at the Buena Park - Nissan Super Store. I am grateful to my initial salesman Pancho who was very patient in helping me decide on the car I chose. My concerns and well being were seriously addressed and concienciously administered to by Mr. Hiro Sayama. Without his expertise, compassion and all-around great "bed-side" manner I could not have had a better final buying experience at a dealership. I am grateful to Nissan of Buena Park, especially to Mr. Hiro Sayama and, of course, my initial salesman Pancho and his supervisor, Jose. Thank you. I hope to enjoy my car for as long as I have it and am able to drive it. I sincerely hope that my relationship with BP Nissan will continue to be a satisfying and productive one.

Did you know Nissan payed {MICHEL VICK } DOG FIGHTER & DOG KILLER to sell there cars will NEVER buy a Nissan again.

I thought I was getting a good deal,WRONG!!!!!Bought a 2006 Frontier with an extended warranty. I heard about all the recalls, all the things that are being recalled on my truck, are what's wrong with my truck. NOW,how am I supposed to get it fixed when I have called for info on it they say it doesn't involve my truck.Nissan I thought was a reliable and long lasting vehicle.When I do need to get it fixed, I have to take it all the way to Fayetteville,Ar., where I originally bought it. But, there is a Nissan dealer in Harrison,Ar.,Wood Motor Co. I can't trust them to fix it properly.When the recall in March 2010 for the fuel sender float arm was recalled, Wood Motor Co. kept telling me they was on back order. I found out the part is an in stock part at dealerships at all times. I finally made arrangements where I originally bought the Frontier in Fayetteville,3 hours away toi get it fixed.The day before I was to go to Fayetteville, Wood Motor Co. calls to tell me they have the part and when would I like to arrange atime, how convenient!

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