271 Reviews For Netflix Headquarters & Corporate Office

I suggest you all contact the better business bureau. After as many horrible reviews on here they will be forced to do something about thrre disgusting n unprofessional business !!


I cut NETFLIX off, they are still taking money out of my account....the movies are sooooo old, when you have to call customer service, forget it, they are rude....

Customer Service

Im mad because they were taking money and I didn't know, so I called trying to explain what happen and the customer horrible agent was sarcastic and impolite. Im done with netflix.

It is February and there are no contribution to black history. Why not include movies like Red Tails, The Help, and The Butler. Black history is our history.

College Student Opinions of Netflix

I write to tell you as a college professor that my current college student audience (semester after semester - 126 students - think Netflix is lame as they only rely on "recommended" choices. They do not know how to reach your archives. I think this is a major problem.

BTW I am a major Netflix fan but worried...

My worries as a college professor is that you do not yet know how to reach the Millennial Generation Demographic. This is critical to your continued success, Trust me.

I AM VERY PLEASED WITH NETFLIX! Their service is excellent and their Customer Service Representatives are very knowledgeable and helpful. Their prices are reasonable and their shipping is quick. I've never had a problem with the DVD discs they send me. If they can please a cantankerous old man like me, they surely can please you!

Video on demand no longer accetable

Netflix on demand used to be a wonderful service. Recently, it is only possible to get the lowest quality, which is all but unwatchable! In my case, it's not a bandwidth issue - Amazon.com and other online channels consistently maintain the highest quality HD stream. I will be canceling my Netflix on-demand service and selling my shares - I'm sure that other subscribers are sharing my poor customer experience, and in the meantime wonder what Netflix plans to do about server speed.

Throttling down our connnections HORRIBLE Customer Service

Netflx is lying and saying that ISP's are the problem for their poor non HD 1080p level of quality. If Google Fiber provides 1000 mbps service, then why is their average connection speed (according to Netflix) at 3.x mbps. (average ISP connection 1,82mbps). I was told by a customer service supervisor I wasn't supposed to have this link they manage when. She continued to tell me the problem was at my house. I hate Liars. http://ispspeedindex.netflix.com/usa

Customer service sucks

They had an outage my first call as a long time customer I was treated like I was a moron they are rude condescending company needs to seriously take a look at their customer service polices and communications

Cannot remove credit card number?

I cancelled my account with Netflix today. I was told by the customer service manager Michelle at the Michigan call center that it is legally impossible for them to remove my credit card number from the system. I think we may be misunderstanding one another, but I seemed to have no problem with this request of another comparable business immediately after speaking with her. I've had no problems with Netflix in the past. I wish I wasn't having problems with them now!


Horrible customer service. Was being charged for an account that was created due to their own technical issues. They can clearly see on their end that since account was "created" there was no activity, none whatsoever for 8 months. They are scammers and crooks. Wish I could give zero stars without showing I didn't forget to rate. -UNHAPPY

$9.19 was taken off my card on 12/3/13...on 12/4/13 it was approved to go back on my card. However to this day this amount never did. On the phone this morning speaking with Tracy, customer service representative who was very pleasant and Wes, Supervisor both in the Texas call center. He made me stay on hold for a very long time after I asked him for HQ and or Corporate office address and number. He never came back to the phone; just left me hanging. Poor customer service. Can someone please contact me to get this issue resolved. Thank you!

broken discs

i am sick and tired of you (netflix) sending me damaged discs!!!

breaking bad final eps

When are the final episodes of season 5 going to be released? You would think that since Europe has already seen them that the good ole USA would.


I love Netflix! Can you get more episodes of police women of Dallas ? And that's so raven? That's so raven will be a big hit!

I have had a movie in my DVD list at the top for over three weeks now and it still says "Very long wait".

screwing up my account

when chged my monthly fee, I got 2 Netflix chgs showing up in the preprocessing screen on my account. only one got paid, but it threw my account balance off by $ 7.99, WHICH can throw me into a bank fee, if I over draw my account. and could keep me from using my own money when I want to. i'm doing away with you. hulu here I come.

Suggestions for CEO Mr Reed Hastings

May I suggest a "possible" suggestion that might: a. get more clients and b) become an innovator in the industry. We can't afford all the bells and whistles offered by cable etc. Perhaps "IF" Netflix could get a Virgin Mobile-Sprint-Verizone like company to offer a device that would "STREAM IMAGES ONLY" from Netflix for a small $10 @ month fee, billed thru Netflix, would allow more people to use Netflix streaming services. A benefit to: clients, Netflix, and phone carrier.

employee stole my gift card for 12 month of service.

i had 3 months left on an old gift card on my account so i did not want to lose my new gift card i bought so i asked the phone rep to note my account with the new gift card. come to find out when i was ready to use said gift card it has been used no body else but me and netflix has that code. the employee used or gave my gift card for 12 months of service away. i have been ripped off $96.00+ for a year of service i can not get. This company will lie cheat and steal from you. don't give the people on the phone none of your info they will steal your credit card #'s and go shopping at your cost. my bank card has fraud charges on it shortly after i bought the card over the phone. the lady employee has stolen my bank card and my 12 months of service. there is a lot of fraud going on with this company. I have alerted the FBI ic3.gov site.

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