Menards Corporate Office & Headquarters

I was so disappointed with my visit to Menards that I doubt if I ever return. I am mobility challenged and to find that in a store that is 300,000sq feet under one roof plus a lawn/garden center almost as big has only 1 electric cart and doesn't plan to put any more in was to say the least disheartening! Evidently if you're disabled they don't want you shopping there. I wasn't alone in my concern. While there I heard several people asking the same thing. One woman said that when she asked the manager about getting more carts he looked at her and said "I don't have to have any". That doesn't say much for the manager or the company!

hi to do this may concern I was at the Morton Grove and Menard IL may 19th 2013 one of the managers I was talking to ask why this product is Mark $.19 all she did was complain in Me a hard time totally unacceptable, her job was to help me not treat you like a child so I called the store to get her written up but it's probably going to be pushed under the carpet service to be the last time I go to Menard's her name was merely put our name tag was awesome awesome pain in my butt

I wish Menard's would treat their employees with respect and not use them as slaves.It is sad when the employees cant even get their breaks or lunches on time.When employees schedule says 9-4 they should be out after that,not to have to stay an hour or more over to do work. We as employees of Menard's have Family at home too, but the Management at Menard's don't care about their employees..

I ordered a sliding patio door for menards on SE 14th st in Des Moines, I was told it would be in by May 8 and that I would be notified by e-mail, I asked that they call me, but was told they can't do that. May 13th I called and was told it was not in, on May 15th I spoke with the store manager, who stated that it has been in the store since May 3rd. he could not tell me why I hadn't been notified. I asked for free delivery as compensation and since I will be out of state for the next week. All he said was that they will hold it for me, and there would be no compensation. I am done with menards after this.

my wife was going to b off by eight she just clocked out now at 930pm she works 60 hr weeks and has been a manager since the store opened but the manager chris has something to prove if hes not gone soon from what i heard from other reasons through the store my wife will be and thats not good for u guys as hard as she works for u shame on u.

Apparently, you don't need anymore bad reviews! Please reconsider your ad placement with Rush Limbaugh. Do a quick google search if necessary, but Limbaugh started a firestorm for advertisers 14 months ago and it continues to grow daily. Please call and have your ads redirected away from his program.

Selected cash back, never received cash. Called manager for a credit on the debit card and was told we had to stop in to get money. They couldn't credit our account. We live 8 hours from the store. They can electronically take our money and will credit you account when you return items. Personally i think it was too much of an inconvenience for the manager to help us. It's.no wonder menard's is losing market share with this type of customer service.

I ordered countertops on march 17 and was promised I would have the. By april 4 it is now may 4 and after 51 days and 2 department managers and 1 support manager later they tell me its not there fault nd they cn give me a 50 dollar discount I will never shop here again.

This product is distilled water. It is not pure. A white residue appears on a hotplate when evaporated. This is not the case with Nice! brand sold at Walgreens. A similar residue appears when tap water is used. I think it is toxic.

I recently went to purchase material for a bathroom remodel . $645.00 . I spent over an hour shopping . The employees in the departments I shopped , plumbing , electrical , doors , were extremely helpful . Then I arrived at the check out with 3 carts and had a specific request . A will call from my friends of 15 years / my landlord also . They live in Illinois and I'm in Michigan . And they have done this in the past using their Menard card . I was told you cant do that . Instead of trying to resolve this they just got even more rude and ignoring me , basically wanting me to just walk out . The assistant manager finally got a hold of my friends and , while still being extremely rude and the original head cashier rolling her eyes and being rude . Then at the end I was told I couldn't have receipt . They said the customer would have to come in with their card if there is any thing to return . As I mentioned they live in Illinois . Long drive to northern Michigan for that , I finally said contact the manager , They gave me a copy . Being treated so rudely . I asked to speak with manager . He arrived at counter . Same attitude as the others , extremely poor !!!!!! He said it was a security issue . If that's the case they don't have a very good policy . They had no idea who I was never asked my name or any information but let the charge be made to another customer . I would at least get whos buying product , their information . So for being so rude , they better get better training on customer service and think of what security issue was involved . if customer says they didn't approve sale , who would they contact ? They never even asked my name . For they attitude of management I WILL NEVER SET FOOT IN A MENARDS EVER AGAIN !

was going to complane but after reading other post evedently THEY DONT CARE. will spend my money elsewhere.... Terre Haute, IN, is terrible the store managers don't even care

I will NEVER enter a Menards store again. The disorganization and service I received is unacceptable. Actually it was no service at all. Many of the employees are not equipped with the accurate information to help customers, which in turn caused many problems for myself. They expect you to know how their store works without having all the information needed for the process.

The store manager at this location was great in handling a situation we had on a special order. After I spoke with him, he had it resolved before we ended our conversation. He was not at the store when I was able to get there but he had the manager on duty and the customer service staff up to date on the situation and they had it completed within 10 minutes of me being there

I went for a job interview in bolingbrook IL and filled out app. When I got there it was me and another man filling out apps. The person (shelia) sent the other person who was (white) upstairs for an interview, but gave me a silly interview of 1 to 2 minutes and then told me to have a nice day. This makes me very angry...I hate that racism still is around even on the jobs

I guess Bismarck, ND Menards does not like to give customers there products even if they purchased it 6 months ago and did not pick it up right away. Sometimes things come up. The manager of the store does not act like a manager at all. I thought they were dedicated to service and quality

I guess Bismarck, ND Menards does not like to give customers there products even if they purchased it 6 months ago and did not pick it up right away. Sometimes things come up. The manager of the store does not act like a manager at all. I thought they were dedicated to service and quality

I have been trying to get someone from Menards corporate and from the Store I do business at to help me with a situation. No one in Guest corporate or the store will help and keep directing me to guest services. Guest service answer to my problem is to bad. I spend over $25,000 a year in this one location and this is the way they treat their customers. I guess Home Depot will accept my money as I will never step foot in a Menards store again

Do not try calling Menards Corp if you have problems because they will not answer. The phone number is the same as the fax machine. The fax machine takes over only after you hear three rings. I had issues on a recent purchase, and want to add the customer service is not acceptably.

I have never had any trouble at our store in ontario ohio, but i do have a beef with there so called rebate they keep the money so were is our rebate they still get it regardless. rebate check made to them... wont ever buy anything with this option. i still go to lowes,carter and even home depot some places just have different items not all stores have it all.

I called the closest store to my home to order siding. They said they were out and didn't know when they would get any in. Called a second store a bit further away. They have the siding, but their truck is broke down and they don't know when it will get fixed. Called a third store, and their phone rang forever with no one answering. Called a forth store to see if they had another number for the third store, and they said that stores phone hasn't worked for the last couple of days. So much for wasting my time, I'm DONE.