Meineke Corporate Office & Headquarters

Yellow "service vehicle" light appeared on dashboard. Went to Meineke in Ramsey NJ. They replaced 2 heat sensors at a cost of $750. Checked with Chrysler dealer and was told the same service repair would have been $225 had I had it done by them.

I took my car to get serviced at Meineke for a diagnostics. I was told I needed an EGR valve, and a catalytic converter. The price for all was $671.00. I was told I would have to leave a $200.00 deposit for the converter. I informed him the I would come back next week. I returned some time around two weeks later. I informed him I only wanted to get the catalytic converter installed. I left him the deposit, and he informed me he would call me later that day, and they would complete the job that day. He never called, so the next day I called to the shop. He stated the part had just come in. I asked how long will it take to do the job. He replied an hour, or an hour and a half. I went to the shop, and they began to work. Two and a half hours later, I was told my car was ready. I went to pay and the total came to be $671.00. I informed him I left a deposit, the price came down to $471.00. I informed the cashier the price was supposed to be $471.00 total. The original price was for an EGR replacement and converter. He then stated the converter was $457.00. And labor was $90.00 an hour for two hours. I paid, only because I was all ready late due to the mis quoted estimated time. The next day, I called around Midas only charges $379.00. I have a two self employed mechanics, and one was $350.00, and the other was $400.00. So tell me, am I wrong for being upset for paying almost double of what others charge?

I took my car to Meineke (#2084) because of a check engine light, a computer diagnostic was done and codes P0203 and P0303 was found. Later I was told the fuel injector on cylinder 3 was bad and needed replacing. The injector was replaced but the check engine light remained. Also doing the service process a spark plug wire was damage and I was told i need new set of spark plug wires. After the 3rd day at Meineke and hours of recommended testing I was told by the store manager they could not find the problem and he recommended I take it to the Dealership. I took it a GMC dealership and they found the same problem, bad injector cylinder 3. They replaced the injector that was installed by Meineke and the check engine light cleared and my car works fine. Now I am getting the run around from Meineke for a refund of the money paid for a bad injector installed by Meineke. Never again.

I had gone to Meineke in Portland Maine to have my brakes fixed in my car. the car is a 2008 VW BUG with disc brakes in the front and drum brakes in the rear. The brakes were not working that bad, but needed a little TLC. The final cost was just over $1600. What ever you do, Don't go to Meineke. Signed, A very Upset EX Customer

I recently had my 2010 Toyota Avalon serviced at the car dealer and was told that I needed $400 of rear brake work. For comparison I sent to the Meineke Car Care Center on 4th Street in Reno, Nevada. Kevin Holliday set an appointment to check the brakes and gave me a price estimate for various possibilities. Upon checking the car, I was advised that I had plenty of wear left on both front and rear brakes, and that I didn't need work at this time. I was impressed by the honesty and integrity Kevin showed me. He could have sold me a brake job based upon the dealer's estimate, but he chose to be honest. I'll definitely take my car to him when the work is necessary.

I have my car serviced at the Meineke location on Ritchie Highway - Glen Burnie, Md. 21061 Tom Campbell is the owner and Rich is at the Customer Service Desk. I had serious car problems last week and needed alot of parts replaced. They are always very helpful, keep me well informed and make me feel comfortable and that they can be trusted. The BEST!!!!

Had a set of four brakes and rotors out on in January. Took car back in three times after that for constant grinding, but would always leave with other problems under the hood like breather hose unplugged, why were they under the hood, bent rim , and damaged transmission pan, they caused more damage and brakes still aren't done correctly. Paid for lifetime brakes now have to find someone to fix their mess

went to meineke for front brakes,had the job done cost was a little high but acceptable. while waiting i was told the rear brakes were totally shot and needed a lot of work. the estimate was $766.00. i declined the work and went to another auto service center that i normally used and had the same work done for $267.00. you do the math, but needless to say i will never use meineke again. reading all of the above reviews shows almost everybody has problems with meineke, isn't about tlme the corporate office speaks with thier francise owners?

I took my car in on 03/02/13 to have the oil changed and have a bulb installed because my turn signal was not working properly.They changed the oil but did not install the bulb because they said it did not need to be replaced.Today 03/09/13 I am back at Meineke to have the bulb installed and the office manager asked me if I was upset about it,he then proceeded to snatch my key from my hand and told my friend that I had a bad attitude.Well incompetence and ineptness tends to make a persons' attitude bad especially when I have to waste time returning to have work done that should have been completed during the initial visit.This person will be the reason that I think twice before returning to Meineke for any reason.

I had my car's catalytic converters replaced at the Peoria, AZ Meineke on 83rd Ave. It was the worst experience I have ever had with auto repairs. It took three times to fix the problems. They first of all installed the wrong catalytic converters as the car's computer check engine light would not go off and the computer rejected the converter. They replaced the converters and the oxygen sensors with the incorrect sensors. It took three trips to their shop with five days in the shop and no rental car for their mistakes and incompentancies. NEVER USE MEINEKE, EVER.

Worst car care center ever. Ive had my vehicle to Meineke 3 times and the original complaint has not even been check on yet. They replaced an oil sending unit and forgot to fill transmission fluid back up and about blew my transmission Ive asked 3 times to check my rotors and you would think while my tires were being rotated they would of done so. Asked 3 seperate times for them to check front struts. A technician had to come to my work and then call a mechanic shop in my town to buy transmission fluid to put back in it. I called to complain and was told that

I brought my car in, and they gave me a laundry list of things that neesed to be fixed. Not only did I get told I couldn't have my brakes fixed unless I got everything else fixed (which is false) but then they gave my car back in worse running condition. I brought my car back in immediately and calmly explained what was wrong, and that I wanted it fixed, and the male manager (I can't remember his name, but he was balding, had a goatee, and heavier set) screamed and yelled at me. It was to the point that everyone else was horrified to be there, including the receptionist! He lied to me saying there was no headquarter number to call about my experience and told me to leave his business. Sadly, that man is probably still employeed mistreating more customers, but I have made sure many people know about my terrible experience. And the time before, I lost oil because they didn't tighten the nut for the oil pan completely, so I lost oil. If I didn't catch the "leak" it could have been bad. The location was on Wisconsin Avenue, Appleton, WI. They tried giving my roommate a laundry list if problems, but she left before they could yell because she heard about my problem. She said they started getting upset though when she said no, I don't want that fixed today. Meineke is unprofessional, the workers scam you, and you get ripped off. NEVER go to Meineke! 1 star because I HAVE to give it as the lowest rating.

My experence was horrible, call and my car was completed with repairing the right rear ball joint. after arriving and paying the company for their service, I went to my car to drive way, when I notice that my sterio system had been taken. the location is in tucson az 3661 e speedway blvd. spoke with manager neil but he told us that there was nothing that could be done. would not release information for the corp to make a complain.rate very poor service.

I went to the Meineke location in the Denbigh area of Newport News for an oil change and filter. Tire rotation and air check was included if needed. I knew my tires needed rotation and I requested it from the service writer, as well as a check of the air in my tires. When I received my car the price was $2.00 higher than that advertised and I soon discovered that my tires had not been rotated nor an air check performed. Unsatisfactory!!

went in for a clutch flywheel replacement . there wasnt a thing else wrong with my car when i dropped it off. i got the car back a day and a half later on a 4 5 hour job which i could deal with as long as it didnt reflect on the quote they gave me . which it did some but wasnt extremely bad i could live with it. but when i get the car back after just a few min driving i notice my check engine lights on. sobi get it diagnosed and my o2 sensor knock sensor and valve timing are all throwing codes now. i take it back to menieke and tell them the situation and they lie to my face and tell me the light was on when they got it.i pay close attention to my vehicle and would of noticed the light. another mechanic had seen the car the day before i dropped it off and vouched that the light wasnt on

brought my car into a meineke on rahway ave in Elizabeth NJ to have the clamps on my performance exhaust tightened. They told me the clamps weren't holding & recommended I have it welded. They welded it very poorly & it leaked badly. I brought the car back twice for them to fix the problem & eventually they slapped some muffler cement over the leaky welds and my now butchered exhaust and said there was nothing else they could do and told me to leave. It cost me almost $2000 to replace the butchered exhaust. Customer relations at the corporate headquarters ignored most of my attempts to contact them & claim to have never gotten any of the dozens of emails I sent. I finally contacted the owner directly & he was extremely belligerent & told me he wasn't paying for anything and hung up the phone on me.

My 87 year old mother took her car in for an oil change, and came out with a bill for over $400. The charged her $30 EACH to put in a batter and two belts that I'm not sure she even needed. The regional manager who was at the counter wore a simpering smirk while I complained that they took advantage of an old lady, and just kept repeating "the car needed it" over and over, and was very proud of the free 14-pont courtesy check that they used to drum up additional work to do on her car. I'm just sorry there were no customers in the waiting area when I went there, probably why he needed to rip off an old lady, they were having a slow service day.

Statesville N.C. I had to wait over 2 hours for a simple oil change and a brake fluid flush. They told me my truck was ready so I waited outside for them to bring it out. The rudest little punk demanded my paperwork before he would give me my keys. When I took the paperwork from my pocket he didn,t look at the paperwork-just handed me the keys and walked away. I can and will get my oil changed elsewhere in the future. There's nothing special about Meineke

I was on my way to work in Kenwood Ohio off Montgomery road when the power steering in the car suddenly went won key, so we took it up the street to mieneke. We weren't sure what was wrong but they supposedly fixed it by putting a harmonic balancer which we payed 500$ for, money we don't have. Driving it home I noticed that it severely lacking power thus making it dangerous to merge onto the highway and go up hills. I took it back and the mechanic suggested we replace the spark plugs (which are new) we took his word for it and two blocks from my home at an auto zone we checked the plugs and then the car died. We did everything we could to start Nd ended up paying 100 more to have it towed. They put a distributer on it for 300$ more and it was running OK but still lagging dangerously until today when the engine died. It just. Died while I was driving foot on the gas and everything. I am furious. This is the only car we have and my only way to work I'm too far to take the bus. This is so in necessary I have to get the car towed again and now more parts of my car are broken because they put the distributer on wrong with out an important part (I know because I consulted another mechanic.) After reading all these stories isnr there some way we can get justice from mieneke! We should band together and sue. I won't rest untill I get a refund.

Dont listen to them!! I will never ever ever go there again, and I will never recommend anyone to go there. It is horrible!