812 Reviews For Mcdonalds Headquarters & Corporate Office

Continuous Problems

Located at 4440 S Tryon St, Charlotte, NC , I'm not gonna report on the every time problems... Today, I ordered a Chicken Bacon Ranch Salad. The only salad they had was the Southwestern... so I said okay and he apologized and asked what dressing, I said Ranch. I then waited a couple of minutes to get up to the paying window, then to move 2 spaces up another few minutes. After the lady at the window asked what I ordered, I received a salad with NO LID, they were out, BUT, had put PLASTIC WRAP over it. I then made it back to my office and there was NO DRESSING, NO EATING UTENSILS, NO NAPKINS!!!! I HAD to put at least one star on my rating, guess they deserved it, they were very apologetic and friendly... which is quite UNUSUAL!!!! Oh, and I have a picture of the salad if you're interested...

Today I went to the Mcdonalds here in Garden city Ks and went threw the drivethrew and was going to order the Chickens wraps one for my husband and one for my self and I was told I could only get one wrap . And I had told the lady that I was going to get one for my husband and one for my self and she like you cant get that . I was thinking will you guys just lost my money . I have Five childern and if all five wants one they cant that is crazy . And I never seen on the board where it says you can only get one per order . How are you guyd going to sell them if people only can get one you will not be able to see if they are a good seller or not .

not happy with service in wagoner McDonalds

We went to wagoner location to get a snack for our kids and no one would take our order we had to drive up to the window and give our order then it took them 30 minutes to bring our order out to us. Then we seen everyone one else getting there orders that ordered after us so we called and a lady answered the phone and said your order is in front of me were waiting on fries in a rude way then hung up on us. All customers was very pissed and said they would not be back because how the customer service was.

spit or ??? in drink

On my way to taking a friend to the train station I stopped at McDonalds in Altoona, Pa. I ordered a number 2 and filled the drink cup with Sweet tea. As i was drinkinking it something came up throught the straw into my mouth. Spitting it out I discovered it was a hocker or possibly a slug. I was so sick I could not stop throwing up. I went back to McDonalds and the manager did not even apologize, I asked him if he was going to do anything about it and he said heres you money back. He would not return my reciept or I would have copied it and sent it to the corporate office. I did manage to grab my cup back As I was leaving an elderly gentleman came up and order a Sweet tea and he just gave him the cup and didnt even bother to clean the machine. I went to the Walmart service deak and complained but since they are not part of McDonalds there was nothing they could do. The manager suggested I contact the corporate office which I have done. I also call the agraculture food department and they were sending someone out right away. I will never eat or get anything from them again.

served onions after asking for no onions cause im alergic to them

very upset that every time i go in there that they cant seem to get the orders right!!! im highly allergic to onions and i ask for no onions cause of that and they seem to not be able to figure that out... so anybody out there that is alergic to anything and you ask for it not to be on your burger make sure you always check... i wait long times every time i go back hoping they will get things straight but its obvious that reginal needs to come check on this store...BE AWARE!!!!!! this all was at the store in centralia washington and corporate headquartes needs to know and i want to know if they do anything about all the negative feedback they get??

Sooooo pissed

I dont eat mcdonald but was out on the road, stopped at their callabridge court location in charlotte NC & decided to try the mcwrap, could have gone to taco bell and bought the same thing for much less, they could save on the environment by making the box the same size as the wrap giving you the impression when you see it in the store like it is going to be a filling sandwich...to add insult to injury,i saved them money by refusing the lettuce as I have IBS and they had the gall to charge me 20 cents to add tomato to their sweet chili, which is not all it is cracked up to be...ok, been there, tried it now I can goo back to why I dont eat at mcdonald's!!!

getting change back and rude managers

I am a regular customer of Mc Donalds all over my state of NH. I am not going to spend my hard earned money there any more, i had purchased $12.00 worth of food from the lancaster store, I paid with a 100.00 dollar bill, i was shorted 20.00 dollars in change, i tried to get my remaining change as i live 100 mile south of the store, they told me they must audit the register and if it is over, i will get it back the next day, i told them my situation, i was visiting a relative and live far away, long story short, i never got the remaining change due me, in littleton NH, i was at the Mc Donalds and placed my order at drive through, when we got to the pick up window we counted our order to make sure it was all there, as we counted the manager rudley told me to pujll ahead to fginish my count, as it turned out the order was short 2 burgers and i had to go in to get the burgers, the manager threw the burgers to me across the counter and i left with no desire to return to any Mc Donalds again, i am sure that rude service is not what customers like and it puts a bad taste in our mouths, so enjoy the extra $20.00 dollars, i will never eat there again


South burlington vermont hurried and got my order together cause I have a service animal I paid for a large got a medium my sandwich had no ketchup or condiments. The manager was there and helped them get my order thrown together just cause I'm hearing impaired I shouldn't get discreminated against. They take there time with normal people.

Mc Skillet Burrito

I thought your best tasting breakfast product was the Mc Skillet burrito. I was sad to see that you no longer have it on the menu. That product was what brought me to Mc Donalds for breakfast. Not sure where I will eat breakfast now, but I will be waiting to hear about the return of that product so I can return for breakfast.

Lemmon Drive, Reno NV

I really feel sorry for the caucasion employee(s) that work there - I witnessed this poor girl get treated poorly in front of customer and the manager turn to other employees yelling in spanish you can see this poor girl just want to run and hide but she just kept working - I know whe is new there as I just started seeing her their during dinner hours - I want to know how to get this complaint up the chain of command as everytime your in this place of business english is only spoken when an order is taken

ideas for healthy choices

I think it would be a great idea if you added to your menu turkey bacon on breakfast sandwiches and turkey burgers. Also made with real cheese on them.

child hurt!

My four year old got severely injured due to a lazy unprofessional staff and no concern to clean a spill in the playland...I demand some answers, McDonalds Janesville WI on Milton ave! Shame on you!


Today I tried McDonalds for the first time in YEARS. Now I know why it has been years. Went through the drive-trough and ordered a Bacon, egg, cheese biscuit. Everything was cold expect the luke-warm bacon. I turned off the car, went inside and asked for a refund explaining everything is cold. The rude manager told me all of the cheese comes out of the fridge. I said I too work in a kitchen and the eggs are cold and they should have been temperature checked. He ignored me, went to the girl asked her to make a new one. I said sir, I don't want another-I want a refund.

this moring i visit mcdonalds 11600 bruckner blvd in the bronx horrible service you not allow to fix your coffee they have put in the sugar, milk, there is no other place were you can't put your on sugar in your coffee that you buy, it's long wait how dare they treat people like that. if there's not enough splenda or cream they must put it in. if people stop going to that store they will start treating people with respect,

Financial Mgmt Specialist

Too Long and Cashier acted unconcern!! I visited the McDonalds at 5500 St. Barnabas Road, Oxon Hill, Maryland at approximately 9:50 a.m. All I ordered was an oatmeal. It took a little over 12 minutes to get it. Other customers were coming in and getting their orders within 2-3 minutes. When I approached the cashier and asked if it takes that long just for oatmeal and that I had been waiting 10 mins. Her answer was "it's coming" with no concern!! No apology!! And so nonchalant!! I tried calling the restaurant to speak with the manager after I had left, but apparently something is going on with their phone service. I would have spoken to the manager then, but I had waited too long and had to get to work.

to long

I went to the mcdonald's in 8507 Pearblossom Hwy, Littlerock, CA 93543 today and order one Sausage McMuffin the 1$ one and i waited 20 mins befor i said something and they did not even offer me anything free like places used to do

horrible horrible horrible

We went to the McDonald's is windber they handed us cold brown hard fries an old spicy xhicken sandwich and wrong pies we took it back to find they fries gross again from old oil and the chicken hard as a rock and we got the right piea but raw I took pictures I don't recommend that McDonald's to anyone the place was dirty a cuatomer behind us said to his wife they weren't eating in the hog pen and left the employees talk was very inappropriate just was a terrible experience

mcdonalds are a joke to work for

A family member works for the mcdonalds in birtchwood in warrington england some of the staff are rude to the staff the managers badly run the store they cant do there job properly it is one badly run place wish you bosses in charge of the areas would do something about it there are staff there that work hard and get no thanks for it and as forthe training thats a joke to they havnt got the time to train people.

McDonalds in Follansbee, WV

About your McDonald's in Follansbee, WV., My family is a military family. My husband was a Captain in the U.S. Army and no matter what political views each one of us has I find it extremely un-patriotic to fly our nation's flag upside down. Until you change this we will not be eating at any McDonald's.

rudeness to employees

I am am employee at a mcdonalds in allen tx and the head manager is very rude to the employees and also I just started a little over a week ago so I don't know where everything on the register is and he is also rude to me about the stuff on the register. I am seriously considering quitting if this continues

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