85 Reviews For Match Com, L P Headquarters & Corporate Office


I would like a refund I have sent over 60 e-mails and not one has returned any and there is never anyone one line when you say they are your web page seams like its just a scam. So please return my membership or I will turn you in to better business bureau

a big scam

I signed up for 72 free and got billed for 143 and after the site said n refunds the site is a rip off

Match scam

Match.com is bad for men. There are very few real women, most are dead profiles or not full members. Match.com is bad for women; they are either deluged with vast numbers of emails as they are grossly outnumbered by men. Some unfortunate men and women are scammed out of money. There is a risk of women being assaulted. It really is a horrible company; do your own research. Plus, even if it was an effective dating experience it is expensive and customer service non-existent. This company needs to be shut down. The government needs to send round some men in black to see to it.


This company robs people. I paid for their service for a year. Told them they had no permission for auto renew when I signed up and when my service ended, they renewed without my permission and had kept my credit card without my permission. They are robbers and thieves. I called to cancel and they refused

In my opinion you are unsafe using this site. Beware! I was the victim of a dating scam with someone I met on this site. What did they do? Ask me for his username and couldn't do anything else because they couldn't find the info. The rep, in my opinion gave my complaint little attention and didn't take it seriously. Yeah, "1000s of Relationships Have Started on Match" but how many of them involved criminals?

Unauthorized subscription renewal and billing charges

Beware that match.com will automatic renew your subscription when it expires and charge your credit card. It is important that you keep track of the subscription expiration date and unsubscribe and deactivate before the date otherwise they will renew and charge your credit card without notice. Their customer service is useless for resolving issues related to unauthorized charges. I got ripped off.


after repeatedly providing match with clear documentation of a fake user nothing was done to remove said user. this fake user repeatedly used the site to spy on and harass members posing as someone else. this can be confirmed by checking ip addresses among other things. tainted site!!

Match.com IS The Worst

After having my profile hacked twice in a couple of months, today the customer service kept me on hold saying they'd connect me with a supervisor, wouldn"t provide contact info for the VP of Customer Service, won't provide their last names so they can't be identified, and refused to provide a refund. Match has the absolute worst customer care and internet security!


After fighting with Match.com about what I thought was a 3 day free trial, I contacted my credit card company. They in turn contacted Match.com and low and behold I got my refund! I would advise anyone who got scammed for the 3 day trial which turned into a 3 month subscription to contact their credit card company and go that route. Contacting Match.com will do nothing for you. Good luck!

We had one of the employees run our team account for youth basketball her company was nice enough to match our acct, when they sent the check to us she intercepted it and put in her personal acct, what a great person they have working for your dollars

Extremely AWFUL!!!!!

I had signed up for the site and was only there for 3 days and was not receiving any matches. Match does not filter any of the guidelines you set up for your match. Therefore allowing people that are outside your match criteria to email you. Also they do not off a refund for new subscribers. This is an awful site and no one should use it. It is a huge rip off.If you are unhappy with a site and do not use the full thing, you should not have to pay for it and longer and you should be entitled to a refund of the days that you did not use. DO NOT USE THIS SITE!!!

Unethical thieves!

I can't believe how many people have fallen for the same thing that happened to me. It's appalling that they can take your money in one lump even though the memberships are SOLD as monthly payments. They told me they disclose the one-lump-sum info before the confirmation, so therefore they have done nothing wrong and I am "not eligible" for a refund. Talking to the customer service department is like speaking to robots with scripts. The site CLEARLY sells their membership plans as monthly installments. Whether they disclose the truth at some point seems to be beside the point because a single payment is not the way it is SOLD. They are hiding behind legal mumbo jumbo. It's shameful and I feel as if I have been robbed.


I received an email from you and have been majorly stressing all day because I clicked on the wrong button and it automatically charged me $128.80 you had on file causing an NSF fee also, I don't have any of it. The customer should have the option to manually type in the information for debit if they're trying to make a purchase to prevent errors on your behalf. I immediately called you guys and replied to an email while I waited and now it shows activity when you can look previously and there has been none but you guys want to interpret it to your benefit. You have free trial offers AND discount offers but noone was able to make any adjustment regarding the $127.86. No one will reverse the charges to my account to save all this anxiety...not acceptable. If I have to suck up your error also, can't there be some kind of adjustment in the fee to help the crisis? Please, I'm begging you guys to assist and make an exception and reverse charges preferably...anything!


Match.com is a JOKE! They pretty much just took my money! Customer service is a JOKE!

Match "cares"? not my experience

I had a legitimate complaint, and the customer service reps and "supervisors" I spoke with just kept repeating their policy, even after I kept explaining why their policy didn't fit my situation.

RipOff and Rude Customer Support

Been a Match.com member for well over a year and it was just one bad experience after another. Nothing but Scams with half the profiles are phony and what was just as bad is the horrible customer support that just don't care and are just rude and miserable customer reps. BEWARE !!! of Match.com. Its just one huge Ripoff. Save your $$$

Match ... Ha Ha

First, I am idiot for giving this "company" $50. OK .. that out of the way... Just don't.. The minute you log on to the site, Instant Message's pop up from either people wanting to "sext" or people who want to come to America, or people who want to be sent money. I am sure men get it just as much as women. I cancelled my "subscription".. and now I am going to wipe my 'puter .. then take a shower... Just don't.

Match.com supports harrasment via Facebook

I keep getting ads from match.com targeted at me because I haven't indicated what my marital status is on FB. I can't hide these ads, comment on them or report them as spam. They also send me "our time ads" which is for people over 50...which I am not. Shame on you match.com!!!!!

Chargeback Options

Everyone that is having an issue receiving refunds from Match.com should immediately contact their credit card company and issue a chargeback to dispute the charges. Companies such as Visa will only allow a limited percentage of disputes before issuing that company penalties in the form of fees.

Is this star rating supposed to be for this site or for Match.com, because if it is for Match.com they need to get a negative number. I am at my wits end to know what to do. A couple of months ago I had pictures that I have on my computer of a friend that were sent to me me a long time ago, started popping up on profiles on Match.com. I had wrote report of concern one right after another for quite awhile and they finally stopped using the pics for a few weeks and I just now today found another profile on Match.com using two of the stolen pics. The pictures were either hacked from my computer or from my friends. A total of 8 pictures were taken and scammers have used them all. Its possible that pictures of my self are getting used some where. I thought identity theft was supposed to be illegal! Match.com does not seem to care, as I have seen numerous other mens pictures on the site used repeatedly. They will use the same pics and profile about me and who I am looking for information and the people at match do not seem to notice. I guess all they care about is that they get there fee for the months subscription.

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