La Quinta Corporate Office & Headquarters

This stay was rather disappointing, BIG BUGS in the room, the carpet was frayed exposing the tack strip, mold on the bathtub caulking and floor tile, yellow wire nuts exposed on the light in above the kitchen table. You would like pictures I have them, this was a suite if I was working for LaQuinta I would be embarrased to have rented a room of this quality...SHAME on your company, seems like with the post their are more bad then good. I will not stay in a LaQuinta again. Competition is big, you want to compete you better get your motels in the game or you will loose.

while staying in a la quinta in ft. worth texas we had terrible service. the internet would not work in our room for the 4 nights we were there and we reported it every day and it was never fixed. have stayed in la quinta before and had no problems. thinking of looking elswere on our next trip.

I was traveling from out of town and.I had plans to stay at the Laquinta inn in Warren Michigan and upon pulling into the parking lot i had noticed furniture in the parking lot( pull out couches were laying in.the parking lot along with dirty mattresses. The garbage cans were overflowing with trash. I was quite disgusted and refused to stay there. I will never return to that location and its sad because I trsvel quite often and if the rest of the locations look like the one in Warren, Michigan then you will loose a lifetime guest and I will tell my friends and family not to return.

We stayed at the Birmingham (Hoover) LaQuinta on our way to Florida and a staff member stole our camera and bag directly from our room. They said they can't do anything about it because there is a posted sign that says they are not liable for lost or stolen items......so I guess that gives the staff free reign of taking your personal items!!! I only have 2 words to say about LaQuinta.......STAY ELSEWHERE!!!!

In a time where competition in the motel/hotel industry is fairly sever your La Quinta Returns Gold is a detriment to anyone wanting to stay at your hotels. Several recent transactions have led me to decide to cut up this card as soon as I receive my free night. They are as follows: 1) your right hand does not know what your left hand is doing. I called the returns number to be informed that the next stay would be free. I then reserved a room with the La Quinta where we were staying for our return trip. 2) you change policies on a whim. When I checked in I was informed this was not correct, and for the first time I was informed that I had to reserve through the returns number- anyway I would not have enough points for a free stay. I then waited until the next day to call for that night.3) your operator at the returns number has taken lessons on rudeness I was treated so rudely by the female phone operator, who refused to allow me to talk to anyone else and made the statement that stays took 72 hours to post for further reservations. DO WE NOT LIVE IN A COMPUTER AGE WHERE POSTING ARE DONE INSTANTANEOUSLY. I than said OK just give me a reduced rate in Flagstaff,AZ for the next night- I was then told there were no more RETURN rooms left in Flagstaff. All of this was done with the most rude attitude. We only began staying at La Quinta's because of their pet policy.4). Your pet policy has now become an issue for they place you in a special section. You need divine intervention if you have a pet and are handicapped.Your prices are outrageous for the quality of room, and in some cases a non-smoking room has only become non-smoking for that day. The odor is totally unacceptable. In addition if you have a concern there is NO way to communicate these concerns, anyone with any power is so insulated from the paying customer they have no idea what is going on in their own chain. For these reason La Quinta has seen my last dollar.

We booked a large group for a sports event. We were not told the hotel had no elevator, or that it allowed dogs when booking. Families did not get any sleep due to people being extremely loud all night and dogs barking (that were not removed). I have a family who was overcharged (an extra night) to her debit card, which overdrafted her and caused her to incrue more charges. The management refuses to refund the correct amount of money she is owed, and has not offered to offset any of her bank charges due to their mistake. I would not recommend this hotel to anyone to stay in.

This to say thank you to the employees, staff of the LaQuinta in Memphis,TN. I lost my husband March 38, 2013. My brothers and their families stayed at this Inn at 1236 Primacy Parkway. The staff left a card of sympathy to my family. This gesture of their concern for my lost, is very touching. I believe the headquarters should know how blessed your company is with employees like this. Thank you.

I checked into the room in West Palm Beach Florida Check it out here is the Readers Digest Version :Dirt Dirt Dirt in grout on bathroom floor,door hinges are peeling with layers of dirt, balls of hair under the bedroom door, bottom of door all eaten up by what appears to be a dog, electrical outlets have big holes in them , molding coming off wall. Cut my butt on a sharp chair.Rather of been homeless and slept on the street than pay the $125 a night STAY AWARE Place should be condemed by the city. Someones getting paid off in the city to allow this place to operate

DON'T STAY AT THE HOTEL IN PANAMA CITY BEACH, FL. on Costal Palms. We have always stayed at La Quinta's but never have a stayed at a hotel with such rude and disrespectful staff. At breakfast one staff member proceeded to mouth of to us "that she would put us in our place and treat us like she does her children" after a simple astonished look one of us gave her when she made a blunt comment. The front desk staff was just as rude! They would give us an un-necessary attitude and roll their eyes when we asked for something as simple as a towel. They were the worst display of hospitality I've ever experienced.

My family and I stayed at 850 Halm in San Antonio by the airport. It was the absolute worse hotel stay I have ever had in my life!!! Upon arrival we found out that we were not getting the type of room that we reserved, then the refrigerator in that room was not working, the bathroom sink was stopped up and to top it off my 3 year old and I were eaten up by bed bugs which resulted in me having a swollen eye. The staff seemed very unconcerned and very unhelpful. I had to spend the rest of my vacation with a swollen eye and itching from all of the bites. I have never been so upset in my life and I will never stay there ever again.

We stayed at the West Medical La Quinta in Lubbock TX on March 10. 2 days later I discovered my credit card # had been stolen. That is the ONLY place I had used my card in over a month. Coincidence? I think not! Also the commode ran water every 30 sec. all night and there was NO hot water for a shower the next morning. NEVER AGAIN!!!!!

CORPORATE PLEASE LISTEN TO YOUR GUESTS! Your budgeted breakfast items are terrible! If this is the best you can offer you need to just give it up. Pastry from the vending machines are a terrible choice and microwave sausage and gravy is worse especially when staff cannot do it correctly. I would love to be your undercover guest to make sure quality comes back to LaQuinta. Time for me to stay somewhere else.

Through out the years whenever we have traveled we have stayed at different La Quinta's; Your accomodations have always been to our complete satisfaction,but most of all at Conyers's Ga. Your staff has always been very accomodating regardless of what time of the day or night you may be in need of something;Cleanliness is great, which has a lot to say about a place; we are very pleased and we would score it a 5 *

I made a reservation for family driving across South Dakota. The weather worsen and we were not able to reach Rapid City La Quinta. I tried to cancel in less than forty five minutes after making the reservation. No refund. Charged 140.00 for room that I did not use. Thanks La Quinta, great customer service. THey only had 3 rooms left when I called and cancelled. Word of mouth is a great advertisement. Everyone that travels that I come in contact with, will know about the great customer service.

It is 18 degrees outside in Wichita, KS and I have no heat in my room at LaQuinta on West Kellogg, when I arrived at 10:45 PM after coming directly from the airport. Contacting the front desk was of no value - no one came to my room to fix the problem ??!?! Finally - finally someone showed up and stood in the doorway and asked me what he should do??! - He never attempted to fix the problem nor did he apologize, or offer a resolution. If I did not have to get up early and attend a funeral - I would leave. I am too exhausted to have to deal with this problem. If you're looking for courteous staff, they are not here. The two people at the front desk did not even greet me when I walked in. The performance of the 3 visible staff on this shift are substandard; it is undoubtedly a reflection of upper management at this hotel.

I have stayed at la quinta over the last 5 years many times;primarily because I know they are dog friendly. Now my husband and I are considering NOT traveling with our 4 legged friends...primarily because of two things. 1) the shower curtains smell like dirty wash clothes, soooo bad it makes the entire room stink! A simple washing (with bleach) could circumvent this stench. 2) Stop peeling the hard boiled eggs; its completely gross to of had someone unknown person's finger nails digging into our egg that we are about to ingest. So small are these things but, it is the foxes that spoil the vine...

My husband, my dog and I recently stayed at the La Quinta Fort Worth Southwest and had a remarkable experience. The building and the room were clean and tidy, but it was the staff that were exceptional. Unknowingly, I left my purse in the room when we checked out, and when we were about 2 hours away the desk clerk, Lisa Wood called and explained that the cleaner had found my purse. We made arrangements to have FedEx pick it up, but Lisa called twice to keep us abreast of the situation. Two days after we left Texas and returned home to California, my purse was delivered to my door step just as I left it in Fort Worth. Such honesty is worth more than the finest amenities of a 5 star hotel!

LaQuinta inn an suites in jacksonville fla @baymeadows and 95 was a complete waste of my money and I will never NEVER stay in your hotel again!! And I will spread the news to my friends!

Be ware of LaQuintain midland tx. The tub was absolutely the filthiest ever. Had a black ring don't go there very dirty

I'm in the process of filing a corporate complaint against La Quinta in Long Island City, NY. They triple charged me for coworkers who checked in for an hour, the hotel was so gross with blood and fecal matter on the floor that they checked out!