Krispy Kreme Corporate Office | Headquarters Contact Phone Number & Address

carmen

5/17/12

i would never go to the krispy kreme im metairie louisiana again. the employees are rude and the manager ( mike ) cursed me out because i was upset that i had a hair in my donuts. there was 4 employees working and no other customer and i couldnt get help.so when i asked to speak to the manager the employee that had no hat on gave me attuide. i own my own business and i would never keep a manager that cursed at my customers for any reason. my proablem could of been handled just with an im sorry and new dozon of donuts but now you have lost a customer for life.

3/14/12

I,love krispy kream doughnuts so much they have the best doughnuts ever I dont eat dunkin doughnuts... I been,wanting doughnuts for a while now I just didnt have time ti get to them ,Today after work I happen to be in the area and Iimmediatly said I,was going long story short I went through the drive thru at the one on north main street in high point nc (3~14~2012 The cashier was very nice and had a good attitude I left the location and as I say I love krisp kream I got.about two.streets away and couldn resist the box on.my.lap so, I opened it to dive straight in and there you.have it ......ANTS INSIDE MY.BOX FOR ONE IM SO AFRAID OF ANY KIND OF BUG THEY MAKE MY.SKIN.CRAWL THERE WASNT ONE ANT THERE WERE ABOUT 5 I immediatly.turned around and went on the.inside of the.store I didnt cause a seen due to.the fact they had customes inside with.children and ali didnt want to.spoil anyones appetite.like.mine had just been .. as soon.as I got inside the.same.drive thru cashier asked.so.nicely.wats.wrong sweetie I replied look in my.box I dont belive.she heard me so I said ant in.my.box.she.opend the box and frowned just as I.had when I did.... She threw them away.and.returned and asked if I.would.like.something else normally.if my.order was wrong I wouldnt mind but critters in my food I just cant cope.wit that... I said no.thanks ill take a refund she also apologized as she did the manager on duty was returning on the inside she explained I.needed a refund and wispered.why it was needed! The manager went to tbe drawer gave the cashier my money to bring to me ... Now WHAT MAKES THINGS.EVEN WORSER IM SGANDING IN.YOUR STORE.ON.YOUR SHIFT IN A UNIFORM.AND MY.NAME TAG READS SHIFT SUPERVISOR WHICH MEANS.YOU AND I.BOTH.NO.THAT THATS NOT HOW YOU HANDLE.A SITUATION.SUCH AS MINE EVEN THOUGH YOUR CASHIER DID APOLOGIZE AND OFFER ME DOMETHING ELSE THATS NOT HER JOB THATS THE.MANAGER ON.DUTYS JOB !!! WHAT IF I WOULD HAVE CAME INSIDE YELLING AND SCREAMING MAKING A SCEAN UPSETING CUSTOMES THEY HAD OR EVEN CONTACTING FOX 8 NEWS IK EVEN BEEN THINKING ABOUT CONTACTING THE HEALTH DEPARTMENT TO GO CHECK THE BUILDING.... I CONTACTED THE COPARTE NUMBER I WAS GIVEN BY SOMEONE AT THE STORE WHEN.I.GOT.HOME TO.CALL.AND HAVE A WORD.WITH THE MANAGER DUE TO.THE FACT I COUPDNT THE.PERSON.STATED SHE HAD STEPED OUT AGAIN .. THE MAN.AT THE CORPRATE NUMBER TOOK.DOWN.MY NAME AND NUMBER AND APOLOGIZED.HE.WAS ALSO.NICE HE.STATED THAT SOMEONE AT THE STORE.WOULD.CONTACT.ME AS SOON.AS POSSIBLE IT HAS BEEN ABOUT 3hours.AGO.AND STILL.NO.CONTACT REMIND YOU.IM.A.RESTAURANT MANAGER AS WELL.THAT MOT THE.PROPER WAY TO.HANDLE.THIS..... HONESTLY I.FEEL.THAG.MANAGER SHOULD.LOOSE HER JOB.THEY.SHOULD.PROMOTE.THE..GIRL.IN DRIVE.THRU. SOMEONE BETTER CONTACT ME AND SEE WHAT THEY CAN DO.TO.PLEASE ME AND IM STILL.CONTACTING THE HEALTH DEPARTMENT.DUE.TO.THE.LACK OF.THERE.MANAGER

Pat from Tennessee (psmith37015@aol.com)

1/27/12

I have been a diabetic for 20 years and one thing I love is KrispyKreme Donuts. However I can't have them. Its the worst thing, to be deprived of eating such delicious delights. I went so far as to go into a donut shop at Nolensville road in Nashville, and asked them if they could sell me a dozen donuts without the glaze because I am diabetic. They said no. Do you realize how many diabetics there are in this country. This is a demographic that should not be overlooked. Please get this voted in by your share holders.
Thank you , Pat Smith

Carl Campbell	12/22/11
You have an employee by the name of Tyrone Hudson at the 14747 So. Cicero Ave., Midlothian, IL. 60445, location. Store# 922. Every time I go into that location, he's always up beat, friendly and just overall kind! Always has a smile on his face. You guys are luck to have him, with so much bad customer service out there! Sincerely, Carl Campbell carlcc54@yahoo.com

Bethany Curtis

11/3/11

Every year I go to buy several dozen donuts for our youth football and cheer league. I pre order usually between 15-20 dozen, we buy these for the players and cheerleaders for treats after their games. This year we decided to buy a second time for the play off game also, and get the pumpkin donut since it was close to Halloween and our colors are orange and black. I went in on wed night 10-26-11 to order 15 doz to pick up on fri the 28th at 9pm to have for sat. I get there fri night around 930 no donuts was told they could have them in an hour i said thats fine dont worry I will just get them in the morning don't rush. Have them by 7am.
Come in sat morning at 830 thinking if I say 7 they will be ready, NO donuts.
there is another order sitting there for pumpkin donuts for 18 dozen on the counter.
they say ok we have some need to box them. ok so its 910 when I leave I am supposae to be where I need to be at 930. I pay full price they give me a box of donuts free. get thru my day have the two boxes that were the last two open up and they were awful. Looks like they came out of the cooker he put the icing on and it melted right down no faces on them of course and tried to just put white smily face on them. I have taken a pic. then to find out it was the manager that did this. Never had this trouble before. Very upset.

Joan Nettles	10/31/11
I took my grandaughter Savanna to the Charleston S.C. Kripy Kreme for her first time eating donuts and she loves them!She got to pick out the one she wanted! It was of the double layer sprinkles!! I think the shop on Hwy 17 in Charleston S.C. is so neat. It is very clean and it is fascinating to watch it all being made. If you want a great experiance you should stop in!! Thanks Kripy Kreme.

wayne	8/14/11
Krispy Kreme is the best..need one at exit 7 Bristol.Va.Would do a fantastic business since there is not one in Bristol!

kelly, Jones	8/20/11
I went to Krispy Kreme on thomson lane in nasville,tn they had the worst customer service and disgusting doughnut with no taste and the supervisor was not professional at all and i could not understand her!!

Sandra	2/20/11
Wow! What a total disappointment in the doughnuts!!! They were just terrible and tasted like they had been fried in fish ol! They were tough and burned, not at all like the Original ones that we had in New York State. Had these on Kings Highway - South - in Myrtle Beach, SC. Will never go back!

J	2/4/11
Krispy Kreme in Atlanta sucks. Burnt, salty, watery glaze- (this includes Roswell and south Cobb.) Want a good doughnut?- try Krispy Kreme in Greenville SC @ N. Pleasantburg dr. Its a.factory store, they know better, and they drugtest their entire staff. They produce about 120 per minute, and throw away 800 pounds of picture perfect product at the end of each day to ensure total quality.

DONALD	2/7/11
OUR COMPANY OFFER HVAC AND COMMERCIAL REFRIGERATION SERVICE ALSO INSTALL FREEZER & COOLER WE ARE A 24/7 COMPANY AND WOULD LIKE TO BECOME A VENDOR FOR YOUR COMPANY. PLEASE TAKE A LOOK AT crsrefrigeration@bellsouht.net OR CONTRACT DONALD OR JODY AT 770-997-7102 EXT302 EMAIL DONALD@CRSREFRIGERATION