Kraft Corporate Office & Headquarters

Your new Flavor Lock Pack for the Maxwell House Coffee is a rip off. The package was changed to the "New Flavor Lock Pack" but when you read the fine print of the weight difference---we now get 10% less coffee for the same price. 28 oz compared to the old container of31.5 oz. What rip off. You corporations have NO morals---only GREED!! Also your website (www-maxwellhouse.com) does not work to contact you, or contact you for a product issue. Not unbelievable for a company not caring about its customers. A dissatisfied customer

Just bought home Baker's Chocolate semi-sweet (now owned by Kraft Foods). We bought the last regular size container for $3.39. Kraft has cut the size of the container in half (yes, that's half as much chocolate now folks) and cut the price to $3.19. Half as much for 20 cents less... No, I am not kidding! Corporate profits should soar next quarter! C'mon Kraft! That's just not fair!

Your granite city plant needs some serious changes. The shipping department sucks to no end. And the personel is rude as hell. I was ten minutes late for my appt. And the shippers exact words to me were. Youll pay for being late.sat in dock for 5 and a half hours befere they started loading me. Then took them 2 more hours to do that. You need to get these lazy asses out of here and hire you some real help. And further more. Ill never buy your products again.

I am very disappointed that you have discontinued Mac n cheese topping. This product has become more and more difficult to find and I was happy to be able to purchase on line through Amazon. I just went on line to replenish the supply and was informed the product was discontinued. I hope you reconsider this decison.

I am disappointed about the food tye in the Maccaroni and Cheese. I will not buy it until you replace it with the one that you sell to other countries that do not want the chemical either!

Recently over the last few months we have been unable to find, on any grocer shelf, Crystal Light, Antioxidant Natural Cherry Pomegranate Flavoring in the larger size packets. This our favorite flavoring and over the last few months we have had to reply on buying the smaller boxed 0.11 packets which is a bit more expensive in the batches we prepare. Is there a reason for these not being available... are you not making that size product any longer or what? Please advise... we sure would like to know - so we don't waste our time looking for them everywhere. Doesn't anything every stay the same anymore?

Even though Tassimo is a great brewer, Kraft Foods are absolutely horrible in their support of Tassimodirect. For months now the website has been completely broken and outdated. I am a web designer and now exactly that it would only take the smallest amount of work to fix and update the Tassimodirect web page. When you call Tassimodirect, the are clueless to the web page functions. So, I called the Kraft Foods Corp. office only to get a receptions with a horrible attitude and great big sighs when I asked to be transfered to a customer relations agent. I refused the 800 number she offered because it was a call center that were NOT Kraft Foods employees. It is a shame that such a great system like the Tassimo Brewer is being killed by their parent company. Even though this is a great brewer, I highly recommend you buy anything but Tassimo.

dear kraft ,how unconsiderate to remove the big block of cheese in the blue box!now we have had to revisit old recipies and deleate them from our family recipie cook books!when a manurfacturer decides to this w/out reguard to the consumer ,well shame on you

I was buying all Kraft Products until just recently when I saw a disturbing video of the dairy supplier that you use. The way the cows were treated at Deep Creek by their workers was so disturbing to me. I will no longer buy Kraft Products as you have written in response to the video by Mercy that you will stand by the dairy supplier. I wish you were a cow and let me beat and drag you by the neck with a tractor and see how you like it. This is on inhumane and you should be ashame of yourself continuing to deal with this supplier.

Thank you for your pro-LGBT-rights and anti-bullying stances! For every anti-gay, homophobic comment on this bulletin board, I plan to buy one extra of each Kraft product I buy and give the extras away to a local food bank.

I have seriously been looking for KRAFT NOODLE WITH SAVORY CHICKEN. If this product is discontinued, take the advertising out the internet. Please let me know where I can find it, anywhere in the USA.

I spent $31.41 on Kraft products today. with your list in hand I shopped for the ten items I would need to get $10.00 off my next shopping trip. At the counter i rec'd a $5 coupon because "...I did not purchase the right size.." It would have been degrading and time-consuming to stand there--with a long line of customers behind me--and argue with the clerk, so I did not. At home I realized I had the Velveta with rotini wrong and the Pimento cheese spread was not on the list. Ok . My errors. What percentage of shoppers do yiu have who succeed at your challenge? This Kraft experience has left a bad taste in my mouth. I was no capable of meeting the Kraft challenge. Was it designed to deliberately obfuscate the shopping experience?

I am highly disappointed in Kraft Foods; I have been trying to contact them for 3 days as I have a serious medical emergency caused by their products and I can't get anyone to answer the phone!!!!!!! I buy plenty of their products and I need answers!!!!!!

I am disappointed in certain public advertising to promote your products. Appealing to sexually perverted minorities offends the vast majority of Americans who DO NOT support this deviant conduct. Contrary to what self-serving politicians and the Hollywood crowd say (presenting as normal behavior that which is abnormal), most Americans, and I in particular, are offended by such nonsense. Your corporate judgement is lacking; it would seem appropriate to appeal to the majority instead of the minority, and I am not talking about race, religion, etc.; I am addressing explicit sexual deviancy, which any normal person would find offensive. Bottom-line, change your corporate position/policies or lose a good customer. You have a right to your opinion, but I have a right to vote with my checkbook, and I will.

there should be ways that once a new item is brought into a store and it sells well that item should be able to be found in any store for possible sells, W maybe not in such large numbers. your Mango Chpole Dressing is very hard find in many stores such as Winn-Dixie and others. Please inform me where I might be able to purchase it I live in Miami Shores, Fla.

I must say the commercial posted on the internet where the housewife/mother ladles sauce on a keyboard with the child licking it off along with a child eating off a parents head, both are most repulsive. I am amazed at the lack of class and complete disregard for a situation already facing the population of gluttoneous, self serving society. Now to top it off we have Kraft representing disrespect, classless behaviour as humourous - and targeting toward children. And one wonders why America is disrespected. I as American am completely repulsed and will make a consciencous effort to abstain from purchasing Kraft products as well as inform others of such tasteless advertising and poor exhibition of our nation. Kraft is a disturbed and unnecessary food corporation that should be banned.

While Kraft/Nabisco Foods may rank #1 in great tasting foods, they rate zero in my book for public relations. I have unsuccessfully attempted to speak with someone in marketing for months. The phone numbers listed online are no longer in service, and when you call 411, you speak to rude phone reps. When I asked for the person's name, he proceeds to state he has no time to argue with me about the information I am seeking. When I asked him to listen to me, his voice becomes louder. I had a question for the marketing department. I asked to speak with someone in marketing that represented Nabisco's Graham Crackers, and I was told I had to have a name. I'm just Jane Doe-public servant off the street, how is the public suppose to know the names of people in the various departments they may be seeking to obtain information. That doesn't even make sense. So, without a name you cannot be placed through to marketing or any other desired department. I did not choose customer service, because what I was seeking went beyond customer service. The phone rep on 847 646 2000 had a Middle East dialogue, so I would not be surprise if I was speaking outside of the US. It's a shame that it has been Americans that has made companies like Nabisco/Kraft rich by buying their products and paying their ridiculous price increases. And yet, they like so many others will go outside of the US to farm work to non-Americans, when there are so many Americans unemployed who are willing to work. Kraft/Nabisco, I know I'm nobody to you, but I want to let you know that you have lost my respect financial support. This has got to stop. Americans, we need to unite and say enough is enough. For what companies are charging for products today, including GAS, we desired more. The time is now, to take a stand, and say no more! We made you Kraft/Nabisco,and all other thriving multi-million dollar companies. And, if the public decided to stop purchasing your products... But, I know we won't. This what makes your arrogance so easy. And we talk about anti-bullying to our children in school??? What a crock!!

This aritlce went ahead and made my day.

BION I'm imrpsseed! Cool post!

how could you use such a filthy old joke in your advertising for miracle whip. The joke as I remember it being told was theres a party in my mouth and everybodys cumming. Its obvious your trying to appeal to the porn crowd and you wont be getting any money ever again for any of your products from me.