1483 Reviews For Kmart Corporation Headquarters & Corporate Office

An assistant manager at your sandusky, michigan store targets mainly a certain employee very rude and uncalled for, in her position. There is no need to completely yell at the employees whenever she feels like it. If there is problem they should sit down and talk to them. Its not the first time it has happened and they need to figure out there rules as a group and stick to them, not changing them every few days and not telling the employees the policies. Then yelling at them when they keep changing the rules that the employees dont know that affect them too. Something needs to change

I do agree that Kmart has gone to the dirt. I returned a pay as you go phone and card on the same day. The phone would not work I returned it to W. Washington St. In Indianapolis. The manager would not give me my money back for the card even after he talk to the manufacture and clearly stating for me to return to the store. I agree these close and regroup on handling customer service issue. I dont see a future for this company with the poor customer service that I hear and what I have experience as a customer myself.

I tried to order something on line for over an hour and everytime I tried to check out the screen told me that there was nothing in my cart. I have never had this problem before when ordering on line. You need to fix your web page.

bad service

Not a fan of Kmart in Danville Illinois. They sold my sister a breast pump, when she took it out of the package it had clearly already been used. Not only is it disgusting that they let people bring back that back, but to not even check it out before putting it back on the shelf? They are refusung to let her exchange it for a bee one!

Just got back from Kmart and cant believe what just happened the manager was very hostel after a misunderstanding about a order of pizza and I had to wait additional time no problem for that but then the manager pulls a not our fault that your pizza was given away and when i asdk for my money back he walks briskly to the cash register and grabs the money out of the register and pulls the pizza out of my hand and TOSSES IT and i mean litterly tosses it in the back he throws it! I thought I was in the twilight show where freak things happen i will never go back to ths kmart seen as hostel and unfriendly this manager was he was hostel like when a friend makes you feel like you are not wanted in the store i keeped my cool throughout the confrentation and employs where even shocked with his behavioral as im a normal visitor to this store and most employs know me and are quite friendly with me calling me by my name etc when i told the worker about what happened on my way out they where in shock! they saw the whole thing and just could not be any more sorry for me on his behavior

I went to Kmart today and found a set of jumper cables that had a clarence tag on the box for $5.00, when i went to check out they said they should not have been marked that and would not sell them to me for that price. Althought they did offer a 10% discount which was nothing. It seems to me that no matter what if they are marked with a price tag on the item then they should be sold for that amount.


I just applied to the Kmart located in Paradise, Ca. I followed the instructions given to me in regards to following up with my application. I spoke to Melissa of the HR Department who told me that there were 3 levels given on the essesment test, green, yellow, and red. I was told I was in the yellow catagory, and they only hire those in the green catagory at this particular location. I found that very hard to believe. I have back ground in cashiering, computer skills, and customer service. I owned my own shop which all these skills were needed. I was an administrative assistant to the CEO of a corporation as well. While living here in this town, I was a member of the Ambassadors for the Paradise Chamber of Commerce which at that time was given the award of Ambassador of the year. So after speaking to Melissa of HR she said if I wanted I could speak to someone in management position, at that point I said yes I would like that. A woman who identified herself as Angie and Assistant Manager for this location came on and told me Corporation made all the decisions that they had no control over any of the applications submited. At that point I felt I was not being told the truth, I imformed them I had worked for a large corporation before and there lines they were giving me came from there handbook, at that point I told them I felt it was age discrimination being that I am 56 my answers to the essesment test could not have been off by that much. I was informed that it could not have had anything to do with my age that they had a 84 year old working there. Once again I found that hard to believe I shop at this location all the time at different times of the day and evening in all the departments and not once have a ever seen anyone anywhere near that age working there. I am not a dummy I know what snowjob sounds like when I hear it. There management there needs to do an essement on themselves, and they should check the people who work there with periodical essement tests to stay imformed of all the employees way of working and thinking if it is the reason for them working there in the first place. I am truely disapointed with the out come of this application, even though I was told I could reapply in 180 days. I was honest to all my answers so what would change? nothing, therefore my next step is to right a compliant for discrimination and pursue this matter to the fullest. I fill after reading all the other reviews prior to mine and I have, I feel I have know other choice but to consult my attorny in this matter.

when my wife and i went to purchase shoes at your dale mabry location we found that one of your sale tags was misleading and pointed it out to your sales associate in that area and your customer service asociate at the front. we were told that people had been making that mistake all day. when we showed them the sign was illegible and that print was behind numbers they told us that was the price and refuse to help. if your ad is misleading which obviously it was by amount of previous complaints or if the tag says mens or womens but the fine print points out only one model which is only female then this is a bait and switch tactic. i have never been treated so poorly by a sales assoc, a cust service agent and a mgr. i will not do business in your store again and will tell everyone i know to do the same

Not only is the Pleasant Hill Ca store absolutely the worst store I have ever went into K-MARTS customer service phone app is even worse I was put on hold several times and then told that the store manager in Pleasant Hill Ca would be calling me to go over what happened WHAT !! do they really think that I want to speak with someone over the phone who speaks so little english that you can barely understand them face to face I DONT THINK SO what a joke , I will never shop K-MART again and SEARS may also lose my business, when will these stores learn that as customers we have choices and one choice is where we shop ! DONE DONE DONE DONE AND ANGRY

We bought our wedding set from KMART...the lady asked if we wanted the extended warranty. No why would we, buying a $1300 wedding set for just my rings you would thing they would last. NO!!! My entire Diamond setting came off and we have only had them just over 5 months. How are you going to sell such crap!!?? I will never buy from Kmart again!!!

I have been shopping at the Pleasant Hill California store for over 20 years now and the last two times I was there the service was terrible and the line was long with only one checker , the fnal straw for me was when I asked if they were opening aother line and the employeed answered me agressivly in a language the seemed to be arabic of some sort ( not english ) then turned his back walked to the door and lit a cigarette ! so we went to the handicapped register and a young man behind the register held up a ballcap andsaid I am waiting on someone else , THERE WAS NO ONE THERE , (I am severly handicapped due to an injury and most daye cannot walk so this is unexcusuable I WILL NEVER SHOP K-MART AGAIN I have been a loyal customer but if you employed peoplewho actually caredabout their jobs you would not be loosing customers by the droves, WALMART IS ONLY 3 MILES AWAY sinc Steven L Hannah Stevenhannah@rocketmail.com

They tried to tell me they do not take internet coupons! So I have an email through kmart saying, yes there suppose to be taking them! So well see what happens when I go in there, and I show them the letter lol. Blaine, MN

I just want to know if a new kmart is being built at hollywood plaza salisbury downs.

I was on the phone for hour! No one answered my call for hardware! This a very poor store! Thats for Target I had the help I needed! Wont be back!!!!!!!!!!!!!! Hello Target. Thanks for no help!

You know what Kmart should be closed down, one for not having the proper management that they should have and two for being just such a dirty company to work for if you are young. My daughter worked there for as long as she could, and then they ended up firing her saying her cash drawer was 30.00 short, lol funny that I have several parents that say that their kids was fired for the same amount. Now you tell me who is stealing from the company and is pinning it on the younger ones......My daughter was talked to and treated like a criminal and I dont like it one bit. The managers there are so rude and hateful, but I assure you they are getting paid for nothing seeing as how they are stealing out of the cash drawer and blaming it on the young workers. I just hope you know that since then my daughter got her another job making more than your managers that you employee and it just goes to show that God will take care of his own. I hope the rumor is true that Kmart will close soon, because without proper management the store can not be run the way that it should, and I think its a shame that you can just keep sweeping it all under the rug, as I have seen in other posts here. How many more complaints do you need to have before something is done, is what I would like to know.

Have visited the K-Mart in Jasper Alabama many times. There are so many nice employees at this location. Every time I have been in this store I have had nothing but EXCELLENT customer service.

My son filled out an application online for a job at Kmarts at NE 163 street in North Miami Beach, after he finished the application, it said to pick a date and time because it requested it for the interview and he did, he went that day which was Friday and they told him the manager was not there at that time so they told him to call the next day he did, and again they said she was not there. He went on Monday at 1:30pm to see the manager and again they told him she was not there, so they told him to call her the next day to see if she will be in. I ask the cashier if the manager will be in the next day and her response to me is that she did not know so I told her that my son kept calling and they keep telling him that she is not in, so I ask if they knew her schedule and the cashier said no. That means that when he calls the next day they will tell him the same bs. So why is there no manager at Kmart on NE 163rd Street North Miami Beach?

The Kmart located in Gaithersburg, MD is terrible. There is never enough checkout personnel and the credit card/debit card device is always broken. The store is mess and most items don't have the price listed for them at the display area. I'm always having to find price scanner and most of them are broken. the store is so unorganized, untidy, and under stocked. The Blue Light items are broken, partially items and never displayed properly. The staff are rude and disrespectful and don't want to work. I am just really unhappy with this store and I shopped there all the time, but not anymore.

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