1521 Reviews For Kmart Corporation Headquarters & Corporate Office

Do Not Order On-Line

K-Mart has no way of tracking their shipments. You will be sent a tracking #, an order # and a suborder # which are all absolutely useless since customer service cannot use any of the information to actually physically locate the item. Corporate officers are ether out to lunch, unavailable or hiding. However, with an overall customer satisfaction average of 1.6 what else can you expect.

After spending 2 days yes 2 days dealing with a simple order they said there is nothing they can do. Why should a customer have to repay for something they already purchased?? Stop sending out emails if you cant comply with!!!! I will never shop here again. The way I have been treated over the phone is insane and very unprofessional!!!!!!!

rewards card

i went to k mart in moosic pa and tried to get a members reward card i gave my info the the coustomer service person 3 times and everytime i was told the infomation was not valid. i wont be back.! i remember when blue light specails where for every one not just a select few.!

Black Friday

Woke up early to go to Kmart on thanksgiving to purchase a kindle fire and I was told that corporate did not send any Kindle fires to the Yankton Sd store. You should not be able to put a add out and not have any of the items in the store and the Kindle fire was not the only product that was not available. What a joke your store is. False advertising

Layaway never again

I purchased an order on layaway when I went to go make the last payment they told me it was picked up already and there's nothing they can do I shouldn't have waited to get it. That's great customer service I will be contacting corporate by email phone and a letter and I will never ever do layaway again and I will inform all my friends and family

Warranty

Do not purchase any warranty for kindle fire , K mart and Amazon will not make it good, save your money.

Lying reps

I placed an layaway order online and had it canceled due to out of stock. I called and they lied saying items were out of stock. How come I went back to the web site and they actually had the items listed on the website and I also repurchased them but they were out of stock, right. I like putting my kids Christmas items on layaway so they cannot find the hiding places for them. If they do not want customers to use the layaway plan online then I suggest they remove it.

Pharmacy in Naples Florida North Tamiami Trail horrible customer service very rude !

Kmart #4198 pharmacy cols ga bad service

purchase antiseptic wash item not in a box did not have a seal. try to return item back to the pharmacy from the pharmacist that I bought it from refuse to refund my purchase. was told item does not come in a box or is it sealed. not comfortable using a product that is not sealed. However Walmart has the same item and it comes in a box. same pharmacist who sold me the product refused to refund my money. was never told that the purchase was none refundable.

Sale Priced items charged as full price

I shop in my local K-mart, which is located in Mahopac, NY. It appears each time I shop there and purchase an item marked on the shelf as a "Sale" item, the cashier charges the full price. 3 out of 10 items that I purchased today, were sale items, although they were charging me full price. I'm fed up with K-mart not taking this problem seriously. This is a serious problem and people will stop shopping at that store. Someone is definitely not doing their job..

customer

On 10-19-14 at 11:35 AM, I called the Kmart in Douglas Georgia asking if they had a replacement bicycle chain, because I live 31 miles away.. First she said we don't carry them. I told her that the wed site said they did. Then I was on hold for over 15 minutes with NO reply.

Poor Managent

Kmart closed over 300 stores and Walmart opened over 300 stores.Kmart filed Chapter 11. I have sent my resume and written letters to different personnel at corp. with no response. What is there next strategy, close more stores ??? I have a solution to reopen these stores and reinstate 25,000 jobs. I look forward for an opportunity to express my self in making progress

thanks

I was assisted by great employees who not only found the merchandise I was looking for but carried it for me to the cashier and out to my car. This has happened on several occasions. So thanks K Mart

Coupon not honored

The KMart checkout employees (store 4860) do not want to honor or give out printed RED store coupons because I am not a 'Rewards' customer. The coupons do not say anything about rewards on them. In fact the latest coupon is a thank you from Campbell's coupon worth $1.50. This is ridiculous.

The website didn't credit my order with reward points,I was charged the full amount $49 then customer service "canceled that order and assured me the points was added to my next order however then they charged $54. Still waiting on both credits to post. Tonight after numerous emails and phone calls they tell that I was never charged. Therefore I get no refund. The BBB sends me back to their website to try to resolve. Resolution let me go into store and get my $100 bucks.

Insanely bad customer service

This place is crazy. They overcharged me, the cashier dropped my money behind the counter and screamed at me that it was me who dropped the money under his legs. He told me to change an email address I have had for 15 years. No one in the store cared. They didn't give me what I bought. I left several dollars short without what I bought!

Ad

upset that they are not having a local ad for six weeks. Love to shop there, hate looking at a posted flyer in store. Please reinstate ad.

store 4997

The store is in poor condition. The associates are very rude and very helpful. there was one associate that helped me out a lot and that was Michael in the furniture department.

Love the new Merry Birthdays adv!

I'm ready to start shopping and saving up for Christmas! In fact, I'm looking for Christmas lights to string around our TV room! So glad to know that Kmart is in tune with many of us out here....

Upset

I Worked At Kmart For About 4 Weeks. I Ended Up Really Sick So I Couldn't Continue Working They Said They Mailed Out My Check. It's Been About A Month Or So & Yet I Still Haven't Got My Check. It's A Problem.

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