1507 Reviews For Kmart Corporation Headquarters & Corporate Office

The website didn't credit my order with reward points,I was charged the full amount $49 then customer service "canceled that order and assured me the points was added to my next order however then they charged $54. Still waiting on both credits to post. Tonight after numerous emails and phone calls they tell that I was never charged. Therefore I get no refund. The BBB sends me back to their website to try to resolve. Resolution let me go into store and get my $100 bucks.

Insanely bad customer service

This place is crazy. They overcharged me, the cashier dropped my money behind the counter and screamed at me that it was me who dropped the money under his legs. He told me to change an email address I have had for 15 years. No one in the store cared. They didn't give me what I bought. I left several dollars short without what I bought!

Ad

upset that they are not having a local ad for six weeks. Love to shop there, hate looking at a posted flyer in store. Please reinstate ad.

store 4997

The store is in poor condition. The associates are very rude and very helpful. there was one associate that helped me out a lot and that was Michael in the furniture department.

Love the new Merry Birthdays adv!

I'm ready to start shopping and saving up for Christmas! In fact, I'm looking for Christmas lights to string around our TV room! So glad to know that Kmart is in tune with many of us out here....

Upset

I Worked At Kmart For About 4 Weeks. I Ended Up Really Sick So I Couldn't Continue Working They Said They Mailed Out My Check. It's Been About A Month Or So & Yet I Still Haven't Got My Check. It's A Problem.

hot box

Store 4203 never has the air conditioning working in years.I refuse to shop there til it is fixed. They always say they are doing it but lie and never do.

Store too hot!

Blaine, MN, store has not had air conditiong that works in years. I have complained in the past but no answers. I actually feel bad for the employees having to work in these conditions. At least I can choose not to go there when it is warm.

Horrible

I am in Atlanta, Ga. where I visited the Kmart on Mableton and I must say that I have experienced the worst service ever ! I was unable to even make a purchase. The cashiers that I spoke with were horrible and so was the manager on duty. I will never step foot into that store again, the service was so bad it had cause a headache. I see why the kmarts are closing.

gas perks

I shop at the Kmart in Greenwood, SC. and I have 30 cents gas perks on a gal. However, there are no BP stations within 50 miles of Greenwood. Why would the Greenwood store give perks for stations that far away. This is no perk for the Greenwood customers for Kmart or BP. This is a stupid waste. Makes me think I might avoid shopping at Kmart.

compliment

I've shopped Kmart in Port Charlotte FL for 8 years.there have been times when I wondered why I was there. There was not enough help and the store seemed disorganized. But recently, after 2 visits I had noticed a big difference, especially the cleanliness and the organization. Since people always take time to complain I just wanted to take the time to send a compliment.

I was visiting your oelwein store and noticed that they had palettes of water sitting outside in the hot sun 80 degree weather. I thought water in plastic bottles give off a toxin if it reaches a certain temperture. The news warns you not to drink water after it sits in a plastic bottle in your car. I will no longer buy water from your store.

Back to School Ad

This is not the message you want to be sending children and their parents, if you want them to shop at your stores.. Children are never allowed to use the word "friggen" on a schoolyard. The point of layaway becomes lost in these very young children talking as if they are tough street kids. You could have done so much with all those children, rather than have them act like mini adults. You have lost customers with this ad.

Commericals

I can finally understand why your stores are closing down. How dare you insult the American People with the ads that you have for back to school. This is the second year that you insult our intelligence. You should look at other back to school ads from store much better than you and take heed. Grow up!!!!! Use your heads. Smarten up Kmart. Take the ad off TV.

K mart Commerical

What were you thinking??? Every year we hear story after story about bulling both other kids and even adults. We see so many talk shows with kids that have or are being bullied. Then K-mart shows a commercial that indicates children talking about other kids mothers?? You advertising staff should be fired. I use to like K mart but I don't know if I can support a store that thinks bulling in the school yard is o.k.

Mr

Visited the Dalton, ga store. Store was very warm, could not find someone to assist me, price scanners were not workine or had been removed, inappropriate dress code for cashier, and No Military discount availabe.

Unhappy

Went to buy pool supplies and wasn't happy with the customer service I got in the store !!! First of all they didn't give me there online or ad price second the manger would not come to the front only called. Then I got home opened the product and the container was completely empty . I also wanted to buy my daughter a toy chest but they would not give me the online price for that either on kmart .com it was 40 dollars in store was 49 so I ordered for same day pick up and am still waiting for that item

In addition to my All About SYWR review...

...your advertising department has GOT to get over their obsession with obnoxious, stupid ideas for TV commercials. First the Christmastime one with the constant hooting and hollering, then the Sears one with the lady who thinks the raccoon is her cat, then the terrible Joe Boxer ad where the guys are shaking their junk (also for Christmas), and now there is a new Back-to-School one where the children are talking like thugs. This is what you want your employees to represent - utter stupidity? And we wonder why people look down on retail workers.

Assistant mgr complaint

The assist manager of the store did not satisfy or even tried to satisfy me in any way. I was so upset I returned everything I purchased. Your on line policy is so far from being clear. Your policy is so absurd that is probably the reason there's no business. Even though the product on line was two inches from me and i traveled miles to get to that store I couldn't get not get the product for the price on line. NO WHERE DID THE ON LINE PRODUCT SAY ON LINE ONLY. The asst manager did not care how upset I was, not for a second. Your staff needs to be trained to respect their customers. As a former store manager I was appalled .

store manager

Is it fair for a store manager to yell at their employees behind closed doors, call people out in front of the majority of their co-workers, CURSE at their employees when they tell their employees that cursing is NOT allowed in their store? I think not. I think Kmart Corporate office needs to take a better look at Springdale's store manager.

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