1534 Reviews For Kmart Corporation Headquarters & Corporate Office

disgusting!

I have been dealing with customer service since Dec 1 2014. they wont give me a refund for a missing package, kept me on hold for HOURS at a time. refuse to give me corporates phone number. how dare you keep my money hostage. maybe if you have people who speak and understand ENGLISH that might help!

They sent me a damaged cooktop stove, and when I had the first one replaced, they sent me another damaged cooktop. The next delivery for another stove is in two weeks. They claim they can not speed the delivery. I am going to complain all over social media and the BBB. I haven't had a stove to use for the holidays.

customer for years

I put a layaway on like it do three times a year called the store on a regular basis to let them know my plan for paying off the order when I got to the store the final day I said I would be in and with payment in full the whole order was gone they had put back on shelf the day before no one in the store cared they were all very rude and I refuse to except this kind of service

Custermer Service on line orders

On Dec 12 I order some things for Christmas today is the 20 still don't have them called to find out was going on they don't know ask to speak to a manger the lady on the phone said the manger couldn't do any thing.so I ask her again to speak to the manger this was at 7:35am its now10:35 I'm still on hold .Can't get the money back before Christmas to get something else wont resend it unless I pay for it. still on hold

losing layawy

Waited in line to get my layaway at Kmart in Sumter SC just for them to say they misplaced it. But not only did they misplaced mine but several others. And it is only a few days before Christmas.

Christmas Commercials

I think your Christmas commercials for Joe Boxer are disgusting and unfit for children's viewing. I expected more from K-Mart.

smh

This dont make any sense i have been on hold for an 1 hour for lay away at the sanford nc area this is crazy they should do better...

Joe Boxer Commercial

I think this commercial is deplorable and sending out the wrong message. If young girls are watching it, they will think as long as they are wearing the pajamas its OK to be pregnant. Please remove this commercial for the sake of our children. Its just wrong.

bathroom

On 12/13/14 at 8:45 I went to the east los Angeles, commerce location. I walked into the bathroom. It was the most disgusting, filthy bathroom. The manager must have their own private bathroom... how could this go on right under their noses.. I took pictures of every stall...

on oct 24th i put a go part of my christmas on layway yesterday i went to pay off my layway an it was cancelled because most ofthe stuff i put on layway was not in stock. you would think that when you put something on layway that they would put that stuff aside but not kmart. i was told that it could be up to 14 days before i got a refund.

Owner

I love 99 cent

Accounts payable

Freakin horrible, i need a W-9 form which is an IRS form, and no one in this F N company can get me one. K-mart i dont know what to say, just very very very annoyed at this point. Thanks for the headache and i hope your company is dissolved!!!!

I have never dealt with a more disorganized, uncaring business as this. I've had trouble with my last two orders with them. I won't have anymore. I planning to file a complaint with the Federal Trade Commission. I'm sure it will be a waste of my time because I don't think any one cares.

Do Not Order On-Line

K-Mart has no way of tracking their shipments. You will be sent a tracking #, an order # and a suborder # which are all absolutely useless since customer service cannot use any of the information to actually physically locate the item. Corporate officers are ether out to lunch, unavailable or hiding. However, with an overall customer satisfaction average of 1.6 what else can you expect.

After spending 2 days yes 2 days dealing with a simple order they said there is nothing they can do. Why should a customer have to repay for something they already purchased?? Stop sending out emails if you cant comply with!!!! I will never shop here again. The way I have been treated over the phone is insane and very unprofessional!!!!!!!

rewards card

i went to k mart in moosic pa and tried to get a members reward card i gave my info the the coustomer service person 3 times and everytime i was told the infomation was not valid. i wont be back.! i remember when blue light specails where for every one not just a select few.!

Black Friday

Woke up early to go to Kmart on thanksgiving to purchase a kindle fire and I was told that corporate did not send any Kindle fires to the Yankton Sd store. You should not be able to put a add out and not have any of the items in the store and the Kindle fire was not the only product that was not available. What a joke your store is. False advertising

Layaway never again

I purchased an order on layaway when I went to go make the last payment they told me it was picked up already and there's nothing they can do I shouldn't have waited to get it. That's great customer service I will be contacting corporate by email phone and a letter and I will never ever do layaway again and I will inform all my friends and family

Warranty

Do not purchase any warranty for kindle fire , K mart and Amazon will not make it good, save your money.

Lying reps

I placed an layaway order online and had it canceled due to out of stock. I called and they lied saying items were out of stock. How come I went back to the web site and they actually had the items listed on the website and I also repurchased them but they were out of stock, right. I like putting my kids Christmas items on layaway so they cannot find the hiding places for them. If they do not want customers to use the layaway plan online then I suggest they remove it.

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