48 West 25th Street Suite 7 New York, NY 10010
(212)739-6650
Reviews For Kate Spade Corporate Office
Denise  | 1/18/12 |
| I placed an order KATE00479204 on 1/10/12 for the match bon shopper bag(red) 25% discounted. I kept on waiting for my shipping confirmation and I was not sent one. I contacted your customer service department several times and they kept telling the order was being shipped out. Today, 1/18/12 I was informed the purse was out of stock and no longer available. I can't believe when I ordered it was in stock but now its out. Poor customer service and I wanted this purse for my daughter 16 birthday on 1/28/12. Why was I given the run around!!!!!!! | |
| Tracy | 11/22/11 |
| I'm very,very upset with your company, my husband ordered something today over the phone and it is not what I wanted. He was never told about your cancellation policy or return policy. I feel that your company was not truthful over the phone not providing all information. I called to cancel it and was told it was to late and that we only had a few minutes to cancel it from the time the order was places. Please call me regarding this. I don't believe that this is the way your customers should be treated. I would like a call from you 813-484-5587. | |
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