152 Reviews For K O A Inc Headquarters & Corporate Office

Reward Certificate issued not applied

KOA corporate structure does not provide for a communication link for the members to obtain help on Reward Certificates not correctly applied.

I just tried to book a several months stay at the Petaluma Ca KOA campground and was told that if my trailer was made before 2000 I would not be accepted. Even if I wanted to stay over night I would not be able to stay because my rig was not of the right sort! When did KOA begin to sanction discrimination? My parents were long time KOA members as was I until this now my membership is going in the shredder! Anyone out there who believes its' okay to discriminate against a camper who is not of the right year should definitely go to Petaluma!


Managers very rude and unfriendly. The gentleman drinks a lot then gets in the golf cart to be rude to guest and long term residents, won't help work campers that I see. Can't work weekends, and when he has to close he will close early, but I see staff always working in the office, what kind of managers are they hiring? Place is very dirty

Cancellation Policy

I would like to report that the owners of the KOA camp in Eureka Springs, AK are very unfriendly and uncooperative in providing a long-time KOA camp member with adequate service. I made a reservation on 9/3/14 for the night of 9/4/14. I called on the morning of 9/4/14 to cancel the reservation. I understand that there is a $10 refund fee that is withheld and that there is a non-refundable policy if you don't notify them 48 hours ahead of time. Under the circumstances that I made the reservation 24 hrs ahead and then cancelled the morning of the reservation didn't allow me 48 hours to cancel. I am out $29.58 for one night's stay..which isn't going to break me..but it was their bad attitude and unfriendly attitude that shocked me when I called. They told me that I was more than welcome to file a complaint and so I am doing just that. Thanks you.

Happy customers

We stayed over labor day weekend at the Koa in Lava Hot Springs, Idaho. The facilities are great, clean & staff is friendly! We stayed in the larger cabin & it metvour needs of cabin/ camping feel. Very nice cabin, clean, comfortable! Thank you, we will be staying with you again

KOA standards?!

KOA in Toomsuba, MS. The head of management here is around 55. He is not professional at all. He acts very childish and doesn't deal with confrontation very well. KOA standards are out the window. Water pressure is good until someone starts washing clothes at the laundry room. Suggestion: investigate your campground. There is a campground book that Books-a-Million sells with RV campgrounds in all states.

Extended stay campers

New Tropoli PA camp grounds Csmpets living there year round in a small camper have two cats two dogs and two ducks. This is an unhealthy environment for the two people and animals. Puppy kept outside in crate no shots other dog in camper with cats. Ducks outside in a pen. Thought this was a camp ground not for homestead. The 19 year old make drinking with other campers drinking age here is 21. These two have a history of not pay rent or other bills and usually skip out


I stayed at the KOA Nugget in St. Regis, MT, I left because the people running the place were extremely rude to us. After I left I went to Campground St. Regis, my time there was most enjoyable with the owners being super friendly!! This was my first time staying at a KOA campground, I will NEVER stay at any KOA again and will NEVER recommend it to anyone!!


I stayed at the KOA Nugget in St. Regis, MT, I left because the people running the place were extremely rude to us. After I left I went to Campground St. Regis, my time there was most enjoyable with the owners being super friendly!! This was my first time staying at a KOA campground, I will NEVER stay at any KOA again and will NEVER recommend it to anyone!!

Discount for u s a f

Why does koa just give 15% for service men an women

KOA Waterloo, Iowa

We stayed at KOA Waterloo this past weekend, and I have to say it was the worse camping experience we have ever had with KOA. It is a very large,poorly designed park that offers no amenities, not even a trash can to be found. Advertised swimming consists of a lake that is home to about 100 geese(I dont need to say what that means for water condition and beach condition). Utilities on lots are designed by someone that has never used an rv, we paid for a pull-thru site that we never would have been able to hook up to without dropping trailer.In two plus days we never saw an employee cruising the park as we have become so used to at other KOA'S, staff was very cold and indifferent almost bordering on rude. We will always continue to stay at KOA, but never again in Waterloo, Iowa.

Not worth the money

Stayed at the koa in meadville pa. It's not worth The drive. When it rains it's a muddy mess Everywhere including in front of your camper The owners are cheap and don't care about Anything. Never AGAIN

Very Disatified

To who it my concern. We spent two days at your KOA location Tallahassee East July 19 & 20th. We normally enjoy the KOA locations and we are willing to pay a little more but we will never stay again or recommend this location. Our spot and the whole RV camp had grass about 1-2 foot high and the sewer drain was so full we couldn't even shower. I spoke to the owner and he tried to ell me the grass had been cut two days prior. We spent two days watching people ride around the park with their yellow shirts on doing absolutely nothing. One of the worst parks we have ever stayed at. Scale of 1-10 I would give them 2 as a gift.


weeds everywhere pool water was not clear and could feel slime on the bottom, left early. one park I'm sorry I ever saw. office guy was rude as can be. central or koa, Culver Or.

poor value

We stayed in Cedar City Utah this weekend, the tv cable had to be rebooted every couple of hours, the wi-fi was as slow as dial up, when I went into the store all they could say was there was nothing they could do about it. I sent corporate an e-mail but of course they dont care, that is what you get when you have franchises, find onother option stay away from KOAs all they want is your money. the pool was crowded with screaming brats. I could not even enjoy the pool

Recently spent a week in a koa's east and west glacier Montana, even though I find them very pricey.The one in Polson was very friendly we'll kept. They seemed to not have forgotten anything. However when it was time to move to east glacier St Mary's koa, I felt like I had just moved to a very bad trailer park. There were dogs kids all over the place none being attended to. The cost was more then the other one. I would not recommend kao. Very disappointed.

to these comments

I am reading these comments,koa campgrounds do the best they can with what they have,and to the one hotels/motels,yes they do take a deposit,and if u cancell they dont give a refund back to u,they keep it,and about the ada do u want to pay for it,every business has a budget


KOA has priced their campground stays far too high for the average camper and they bang your credit card through immediately even if the reservation is 6 to 7 months in advance. Hotels /Motels do not even do that.

Even the Laughlin/AVI Staff

The desert sand and dust is part of life but what makes it worse is RV'ers, AND STAFF in Golf Carts driving 15-20 miles per hour within the park with total disregard for their own posted speed limit of 5mph. It'll be a long time before we'll ever come back here or recommend this place to anyone !!!

We are staying at KOA TurtleBack in Lake Panasoffkee, Fla. Limb fell and dented our truck a month ago, asked for tree to be trimmed, as a lot of dead limbs. NO LUCK. This AM another limb fell on our camper and dented roof. Owner Jeff just informed us we could find another spot or leave. Thanks a lot.

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