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Jack In The Box Corporate Office | Headquarters
9330 Balboa Ave San Diego, CA 92123
(858)571-2121
Reviews For Jack In The Box Corporate Office
Evelyn  | 5/17/12 |
| Went to our local Jack In The Box in Washougal Wa.for a salad. Was surprised that the only salads available was the side salad. This was a thursday at 1:30 in the afternoon. You lost business today! There were 3 in our party and we went to Mcdonalds to get salads. Plus smooties. We went out of way to go to this Jack in a box. Won't be doing that again. |
R  | 5/20/12 |
| Why does Jack in the Box advertise OPEN 24 Hours, when a Drive Thru in Las Vegas, every nite says that they are updating there computers for 30 minutes, so is Jack in the Box really open 23 and Half Hours. Very frustrated in Las Vegas......;-( |
| | 4/23/12 |
| hi i went to jitb #169 and i went through the drive-thru and a young man took my order so i get to the window and pay and when he hands me my order he says "have a good day" and before i can even open my mouth to ask for ranch he shuts the window all fast and walked away so i had to get out the car, i didnt want to get off so thats why i went through their any way alot of employees their are rude! my kids like eating their but now instead of going to that jitb that is like 3 minutes away from our home i rather drive 15 minutes to take them to another one so sad. |
| MWC | 3/1/12 |
| You need to hire a new advertising agency. The current crop (What?....it's only been 17 years, gosh it seems more like an eternity) of double entendre and/or blatent sexual or stupid overtone commercials are killing what little image you have left. I mean really - a guy telling his mother he is going to "marry bacon" and the minister telling him he may "eat the bride" is just......creepy! That comes from both the 50 year old male/ 13 year old female demographic. The idiot(Dick Sittig's voice)in the clown head is so tiresome. No one can stand his voice, his wife, his whiny son, or the annoying catch phrases. Pull the plug. (If you took BK out of the list, yours would be the most hated mascot in America) You've taken your once "kitschy" icon and allowed the clown actor to turn your image into a tasteless copy with no relevence or reconized value. |
| k. sheffield | 2/15/12 |
| many jitb television advertisements are "tasteless" - just like the "food." it's sad to say, but this sort of grotesque and juvenile vulgarity that this young generation of up-and-coming ad "execs" are playing-off as "creativity" only serve to scream to the world the fact that today's "educated" are mostly frauds that that lack any sense of decency or actual creativity. the whole "sex sells" thing is cheap in all regards. the fact that jitb so freely promotes their public image thru use of such profane vulgarity speaks volumes concerning the lack of character of today's "educated." (...SO YOU SPENT AND/OR OWE HOW MUCH FOR YOUR EDUCATION AND THIS IS THE BEST THAT YOU CAN COME UP WITH?) my dog can do better. |
| Sabrina | 2/12/12 |
Went to jack in the box and the service is always great love the food and the employees ...there always smilling
and carrying a conversation with me I think this restraunt#3705 is doing great keep up the good work
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| Linda B | 2/6/12 |
| The innuendo in your commercials is not appreciated. Nothing about them inclines me to want to buy your food Jack. |
| Fernando Lujan | 2/2/12 |
| your drive thru Employees are very RUDE and barely speaks ENGLISH so we can understand her, one in particular (Isabel or Isabela ) anyways everytime we go to your store in Palestine TX she is always in a bad mood . dont you pay her enough to run the register or what we love your food but her attitude SUCKS . do something about it for Gods Sakes. thanks. Fernando ,Best Regards. |
| Very upset employee | 2/1/12 |
| Dear Jack I worked at a jack in the box and it is very poorly put together. There are rarley any gloves, no one washes there hands when they are supposed to and many things on that line, i am very disappointed with the quality of the store |
| Jerry Sheppard | 1/15/12 |
Not the store it is the bums outside the sore.You need to contact the local police department in Sparks, Nv. It is dishartening for a customer to deal with that situation and a family children and love ones.Your going to take the whole experence away from going there for a treat.I feel uncomfortable going there now for the begger knows I complained by the young kid The Manager let them know I complained. Jerry Sheppard
15001 Malachite Ct.
Reno,Nv. 89506
775 972-437
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| Eric | 1/11/12 |
| The jitb here on county road st. Odessa tx denied us service two days in a row claiming that they couldn't due to shift change didn't even say it will be a few minutes before we can take your order, just straight up said no.. I thought jitb is opened 24 hrs , I honestly think the night time employee just hang out there doing nothing but turning down there customers because they don't wanna work, cuz the nights I go there is never no cars in there drive thru and it always looks dark in the whole restaurant, someone seriously needs to put a stop to there rudeness and lazyness |
| Andy in ABQ | 12/22/11 |
I moved to ABQ from LAS and was shocked that there were no JITB restaurants here. Glad to say that has changed and they continue to expand in the region. Only complaint I have... I wish they would put a restaurant closer to The University of New Mexico main campus or The Health Science Center on north campus.
BTW, what happened to Jack's Office on the Jack In The Box web site? Is it gone for good? It was great and tons of fun! Please bring it back! |
| Butternut Squash | 12/14/11 |
Hey folks...at the bottom of this page, right above the big white box in which you typed your post, the instructions clearly say this is not a means by which to contact Jack in the Box but rather a place to review this page. This site is NOT OWNED BY JACK IN THE BOX!
Nobody will see your childish rants, and, even if they did, in most cases the grammar & spelling is so atrocious as to render each of you unworthy of a response.
Two of you are complaining about giveaway contests...really? The lady at the corporate office would not help you manipulate the sweepstakes system so you could spam entries? Odds are you have been dumpster-diving or are trying to use receipts from one location to enter "from" another. @Nick...every single contest/giveaway like the one you're whining about has a disclaimer of "while supplies last." Guess what? They didn't.
To the rest of you...you want Jackinthebox.com SHEESH! morons... |
| | 12/5/11 |
An employee's kids are running wild and making a lot of noise here at
The homestead rd @ bing store in santa clra, CA. They have bEen asked by several customer to be quieter
To no avail. When asked where their mother was, they pointed @
The counter and said "working in there". They were dropped off at approx
2 pm and have made this place impossible to enjoy eating in. |
| Julie H | 11/19/11 |
| A sweepstakes for completing a survey that ended 10-31-11 is still printing on receipts (11-15-11). the survey still is up and running and still confirms entry into the sweepstakes. Only upon reading the rules on a separate page did I realize the contest was over.If they are still gathering data for advertisement and/ or marketing purposes in lieu of this survey, aren't there legal implications? |
| Chris Kane | 11/3/11 |
@PHYLLIS ECKHARDT
From what i know the survey receipts only prints out after 10-20 transaction or customers. I would know cuz i used to work as an employee then move up to shift leader for JITB - San Antonio, Texas. May 2002 hired day and worked for them 2 1/2 years lol. Only reason why i stop working for them cuz of being miss treated and the over turn was to high that we pretty much had to re train all shifts / fire someone every month. The customer service and there standards back then was above average. But after JITB change from Corporate Run to franchise run here in san antonio, texas. The over all customer service is just horrible. Everyone that use to work for jack in the box is now working for Whataburger LOL. Even to this date we still talk about stories how we used to work for JITB. Oh and my friend that i train them to be a shift leader for JITB left them to work for Whataburger. She told me the new Area Manager for JITB that Corporate hired to run these franchise JITB has no clue what he's doing lol. They should of train the new area manager first before the old area manager move up to regional manager. >.< |
| christine | 11/4/11 |
| I love Jack in the Box BUT I took a survey and today I got a call saying I was to receive not one but two gift certificates. Great I though. BUT when he said I had to pay shipping I told him know I don't like giving out my credit card number on the phone. He then said " ok just hang up the phone you poor bitch" and hung up. Is this the Jack in the Box way if so I will not be buying anything there anymore. |
Buy oem software  | 10/28/11 |
| d55f1V Somewhere in the Internet I have already read almost the same selection of information, but anyway thanks!!... |
| darrel in nacogdoches texas | 10/27/11 |
| my brother my mom and a friend of ours and myself went to the jack in the box on north street in nacogdoches,the manager was very rude with dealing with the public,he was sarcastic and had a constant look of dont mess with me,i dont know what his problem was but he needs a talking to,9-27-11 |
| Nick | 10/23/11 |
| Hey I just bought your jacks got game cup and no code WHATS THE DEAL I went and got it for that reason. I'm never going to JITB again. |
| Jim Stewart | 10/17/11 |
I just want you people to know that I am sick and tired of watching your new commercial for your new spicey chicken sandwich. The first week it was in English as it SHOULD be, but the last two weeks it is in spanish and I am offended. We english speakers in Calif are still the majority and I think you should rethink this policy
Jim Stewart, |
| Pissed Customer | 10/12/11 |
On Oct.7th 2011 my pregnant wife and I went to Jack's in fresno ca on blackstone closest to the city college where all we wanted was 2 sourdough breakfast combos. When I get to the drive thru I pay and am handed to o.j.'s and a bag (nice right o.k. here we go). My wife then looked inside the bag to find 2 sandwiches we were first like its ok well eat those and go from there since all she charged for was the drinks and sandwiches until we opened them and there was no meat. So we go back and I explained hey just make 2 new ones and charge me for the combos (More money right UPSALE) Well the cashier then told the drive thru worker where she just began a long rant of No No No he said 2 sandwiches so she storms around the corner with the bag in hand slams the bag down and says No YOU SAID and that was all it took for me I laid into her ignorant young stupid self about how the customers always right and in this situation she really does not need to be trying to handle this all she needs to do is charge me more for the combo and give me my food RIGHT!!!! This ignorant childish girl says "Im not the one being an asshole!" I looked and said let me get your name and she runs away while another employee comes up and says" Excuse me sir u cant talk to my employees like that" I Looked at her and said "Your talking to me and Im the customer" I then got her name (Paula) and wanted a refund, so the other girl starts to think and wants to explain herself, at that point I didnt even want to see her anymore. Then the Shift supervisor (Jose)finally comes out of the back and is very apologetic and gives me a refund. They were all very nonchalant like shes done this before or there use to her bickering to the customers. You know this isnt the 1st time Ive been treated like this at this Jack in the box its just the worst. My brother in law said the same employee gave him attitude too. So Jack in the box please do something about this location either its the employee or the Management but were gonna be on this until that employee is gone or gets it straight. She walked away when I asked her name, she cuzzed at me, she called me a liar, and stormed in my face like im some kid, well im 32 yrs old and some lil girl like that should have more respect. Sorry Jack but I got alot a letters till this ones handled. Oh yeah We most likely will never go to Jack in the box and will make sure all our people wont go either until this situation is ratified Sorry Jack I love the food but hate the service.
Jack In The Box Location 2124 N Blackstone Hwy Fresno, CA 93703 (559)224-6431 |
| Anna | 10/3/11 |
| Your commercial with the three "hard-working guys" stripping is crass. Who are you marketing to? 20 year old boys? Families have more money than starving kids in college--think about it. Your hazing commercial was way out of line too. We have a huge problem with bullying, yet you make a joke of it. Your commercials are memorable, but they make me remember not to eat at Jack-in-the-Box despite how much I love your milkshakes. |
| Jimbythebay | 9/29/11 |
| BRING BACK THE DEEP FRIED BURRITO JACK!!! When I went to college back in 73, You served the above item, I would have it stuffed with lettuce tomatoes and onions...that is my JIB favorite of all time, It would make my life worth living again...pleeeze. |
| paul | 9/22/11 |
| Store at washington blvd. Beaumont texas on 9-21-2011about 7am. my coworker wanted breakfast when ordering girl at window was very rude being asmartass when I was ordering and when I went to the window she was again very rude and still being a smartass I got manager to the window she said she would handle it but the girl really needs to be corected or fired .. was very disappointed k |
| Isaac | 8/12/11 |
| I used to work at jack in the box long time ago and they oaid me horribly i was making $$ and ive been there for 3 years and there were other employees who have been there for 2 weeks and there making more than me are you serious and i was a team leader. Also when i converted back to employee and was making $$ and they made me back into a teamleader i was only making less than what i was for 3 months and they never gave me back that money i was missing, anyone applying to jack please dont work there take it from me they pay horribly but the food it awesome :). |
| Patty and Robert Elam | 9/19/11 |
We are major fans of JITB. There are no JITB restuarants here in Montana. But the last time we ate at one I bought 20 Jack antenna balls. So I could keep him looking fresh on my van. I do occassionally give one away as a gift. But not often!
We do drive specifically from Billings, MT to Idaho Falls to eat at JITB. That is the only place we eat in Idaho. We'll even stop again in Pocatello on our way to Salt Lake City. Even though we could take alternate routes home we don't.On our way home we again stop to eat one more time at JITB. We love the Jumbo Jack and the 49 cent tacos, can't find an equal to these. They just opened a Sonic, Blah, Blah, Blah.. What can I say. Nothing compares to JITB. Wish you would open a JITB here, in Billings, in the west end of town. Thats the growing part of town and it is also where we live.
I would like to find out if I could get any coupons to use on our next trip Oct 20th. Whether you do or don't have any we still eat there. Thanks.
The Elams
34 Chestnut Drive
Billings, MT 59102 |
| julie | 9/20/11 |
| I used to go to jack in the box all the time but the commercials got so bad that the thought of eating there would turn my stomach. You improved a little(very little) but enough that I could go back, then you started the sex crap again and its just hard to go to eat at a place that endorses that kind of stuff. Your food is usually good and the value for your money is great, but lets be honest, the commercials stink,the help is either very good and nice or horrible and rude- there is no in between, if the investors were smart they would change the name- fire the ad agency, spend a little money on mystery shoppers or at least listen to the customers who spend their money there to weed out the rude workers and lets not forget-clean the restraunte inside and out! With the economy the way it is, wouldn't it make more sense to spend your money a little wiser and make the customers WANT TO COME IN , INSTEAD OF AVOIDING YOU? Its your choice BUT its my choice if I spend my money there. |
| | 8/13/11 |
| who get's fired from a job for fileing sexual harrassment |
| G.B.Gandy | 8/18/11 |
| I am visiting here from Houston,Texas. what happened to the Kids Meal toy? My grandchildren love the kids meal.but was very sad when today 08-18-2011 there was no toy. I called the Jack In the box where I bought the kids meals and was told the toy with the meal was stopped. I hope Houston,Texas Jack in the box still gives the toy when we return. I guess while we are in San Diego it will be Mac Donald's or Burger King. Sorry for your loss Jack In The Box. From sheriffgrandma@aol.com |
| randy | 9/16/11 |
| I recently went to your jack in the box located ib los angeles store # 335... The manager of that store was working the drive through was extremely rude... I pulled up n asked for a minute to decide what I wanted.. she was impatiently nagging to see if i was ready.. when i was she still got my order wrong.. as I pull up to the window she takes my money sticks one hand out n repeatedly yelled back up j had me wait for about 7-8 minutes... I inform her I asked for no cheese she takes the bag back n gives it back to me... I get home the burger still has cheese...her english was really bad |
| PHYLLIS ECKHARDT | 9/2/11 |
THIS REVIEW IS FOR THE POOR RESPONSE I RECEIVED BY A CORPORATE REP ON THE PHONE TODAY
REGARDING THE RECEIPTS I HAVE FROM PURCHASES MADE AT JACK IN THE BOX AT EAST CHASE AVE IN EL CAJON CA. THE RECEIPTS ARE NEEDED TO ENTER THE ON- LINE CONTEST TO WIN
$10,000.00 AND I HAVE A RECEIPT ALMOST EVERY OTHER DAY AS I HAVE LIKED THE JACK IN THE BOX FOOD. HOWEVER, THE FIRST 4 NUMBERS OF THE CODE IS UNREADABLE ON MY TICKETS AND I CALLED TO ASK THAT THE CODE BE GIVEN TO ME, BECAUSE IT IS THE SAME FOR EVERYONE, NOT A TOP SECRET, AND THE GIRL WAS VERY RUDE AND SAID SHE COULD NOT GIVE IT TO ME. "NOTHING SHE COULD DO" WAS HER RESPONSE. SHE DIDN'T SEEM TO UNDERSTAND THE FIRST 4 DIGITS ARE DENOTING THE PARTICULAR JACK IN THE BOX, AS THEY ARE ALWAYS THE
SAME, THE OTHER NUMBERS ARE DIFFERENT AND PROVE YOU MADE A PURCHASE. I EXPLAINED I COULD NOT CALL THE JACK IN THE BOX BECAUSE THE TEL # IS ACTUALLY A FX AND/OR DOES
NOT WORK. I WAS VERY IRRITATED AT HER ATTITUDE AND RUDENESS. I AM A GOOD CUSTOMER NO LONGER! |
| Love C | 9/7/11 |
| Occasionaly I go to jack in the box and often times, I get great service, however, yesterday, September 6th, your branch on Silverado Ranch and Bermuda in Las Vegas provided a very poor service. There were only 2 employees. One on the drive thru and the other in the back cooking. 3 of us that were waiting for service in the dining area was not served at all. We ended up walking out. |
| john l | 9/7/11 |
| I go to Jack In The Box on Broadway in Everett Wa. Every time the manager is their I get good service, but some days of the week he is not there and the service is absoulutly terible. I stood today at the counter with nobody else there and watched the counter person just standing there cleaning his nails. Finally I had to bother him from whatever he was doing to ask if they had a customer card ( How are we doing)card.The counter person said they are not affiliated with Jack In The Box because they are privatly owned.What? I don't understand this. Jack In The Box has done so will comming back from their ecoli problem just to let there resturants service go down. The food is great but the service is terible. Other Jacks have good service but not this one on Broadway Everett Wa |
| Tracy | 9/8/11 |
When I went through drive thru at your big bear lake restaurant on September 8,2011 at approximately 3:40 pm., one of the management people was yelling at a female colored employee respect someone taking a break. Your management is very disrespectful. If this is how your buisness is run I will not be returning to your restaurant. Try treating your staff and customers with respect. This was a disgrace. The female employee should be commended for her treatment of coustomers after this incident. She treated me with total respect even with this manager yelling at her. Her nametag said Theresa. You need more employees like her.
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| Traynisha Green | 8/25/11 |
| Been working for jack N box for 2 years now, recently tranferred && getting treated like shit! |
| Rhonda | 7/7/11 |
| It truly amazes me how poor customer service is. We will go to del taco ~ the gods of good customer service |
| Mike | 7/10/11 |
| Just wanted you to know I miss your original chicken sandwiches with the mayonionaise sauce you came up with! it was absolutely the bomb, and wish you would bring them back! these came out in the late 70's early 80's thanks for your time!!!! =) |
| Sandra Reed | 7/18/11 |
| I have given jack in the box, Gilmer Texas more than one opprutunity however have decided now to never frequent the establihment again. On several ocassions I have recived raw/under cooked meat. I have brought this to the staffs attention and did not even recieve an offer to remake the item much less refund my money for a product I can not eat. I will pass up jack in the box from now on |
| Andrew | 7/20/11 |
This was my yelp review for Jack-in-the-Box @ 22730 Victory Blvd, Woodland Hills, CA
Went for breakfast with my daughter at 8:00 this morning, July 20, 2011. I asked for a breakfast pita with no bacon and eggs well done. My daughter just wanted seasoned curly fries. The cook made my pita wrong by adding bacon and the eggs were undercooked. The fries were overcooked. I took my order back and had them remake the breakfast pita. There was attitude from the cook who reluctantly remade it in a sloppy fashion and it was slapped down on the counter in front of me with attitude. The food was heated up in the microwave and there was extra melted cheese on the outside of the bag. I asked for my money back and Sonia, the acting supervisor, complied with my request. I happen to speak Spanish and overheard the complaints about me returning my disgustingly prepared food. Comments like: "What's wrong with the order?" and what's his problem?!" When I asked Sonia for the store address she said "I don't know" and walked away. She also gave a dirty look which my daughter and I saw as we were checking on the address ourselves to write this very review. I've eaten at other Jack-in-the-Box restaurants before and this one is by far one that does not care about the quality of it's food or customers. |
| Janet | 8/3/11 |
| If in fact I could rate your Marysville, CA store with less than 1 star, I would go minus stars!! I went in to buy a soft drink and was paying for it when, in broad daylight, a cockroach walked across the counter where I had set my purse!! How absolutely disgusting and repulsive to a customer!! Why is this place still in business? The floor was filthy and the day only half over with and the counter literally crawling with a live cockroach......the saying is 'if you see one cockroach, you have thousands already moved in'! Why isn't the state and your corporate office investigating this filthy place, UNANNOUNCED!! Don't give them the opportunity to clean before you get there, do a surprise inspection and clean this dump up!!! I will be stopping in other places to get my drinks, I don't need to carry home a cockroach or eggs in my purse........bad day at the Jack in the Box!!! |
| Brian | 7/4/11 |
| I have been to your locations in Santa barbara quite a few times and the employees always seem angry that I chose to eat there, almost like they're upset that they had to start working again to make my food. they always ask me if I would like any sauce but when I say yes there is no condiments in the bag at all. I will tell them the kind of sauce , they say "okay" and when I get home there is none in the bag. it happens quite often to the point where I think they are doing it on purpose to be unkind. Always very angry demeanor at the drive through and sometimes they slurr thier speech and seem very tired like they might be using a narcotic but I can never tell. A shame that they are so rude when I say please and thank you in the most polite tone I can. I mean them no disrespect, I just wanted to buy food. |
| DeAlva | 6/27/11 |
| We have a Jack in the Box really close to our home and use to go there a lot even though the service is crap. The people through the drive through are very rude, do not give you time to finish your order before they are interuptting you and seem never to get your order right. So we started going to another Jack in the Box a little further away because at first we really liked the service and then we went there last night and the girl at the drive through cocked an attitude because I told her some was not listed on the screen that I had ordered and wanted to make sure that it was on the order. Customer service is really needed at your Jack in the Boxes. It is pretty sad to go to a fast food place and place an order and not get what you want. |
| J. Shaner | 6/27/11 |
| Jack in the Box is the only Fast Food Restaurant that I have ever visited. However, after my last visit (yesterday) I doubt that I'll go back. I ordered two taco's and one egg roll, for take out. I also requested sweet and sour sauce and hot taco sauce. I got home there was no sauce in the sack, the egg roll was flat as a pancake and burned, I had to trash it and the taco's were also over cooked, when I picked them up to eat they just crumbled. Shame, Shame on you for not instructing your staff how to fix food. YUK. |
| Bubba | 6/13/11 |
I madw a complaint to an actual store manager in Universal City, TX. He absolutely ignored me. Upon leaving, I called our city health inspector. The restaurant was visited within an hour and was promptly shut down for 3 days. PLEASE HOLD THE FRANCHISE OWNER TO THE SAME LEVEL OF CLEAN AS YOUR COMPETITION...NAMELY MCDONALDS. Have you ever visited a nasty McDonalds? Rarely.
To be continued... |
| judie a customer | 6/16/11 |
| date:06/15/2011 time:09:13:31 maneger:abigail location:waipahu,hawaii hi,i'm complaining because they serve me a secondhand spoiled chicken sandwich at jack in the box. what happened? i when to jack in the box (09:00pm nighttime)to buy food: 1 tacos(2),1 chickensand,and 1 largeseafry. i got home...,my kid a turning 4yrs old eat some of the chicken sand and said to me, daddy, i don't like, i ask, you don't like lettuce, said to me yes, i take out the lettuce and i eat it, then gave it back to my kid, again my kid take a bite on the chicken sand and give it back to me, said, i don't like it, spoiled daddy...,ok, so i smell it the chicken sand, i smell and smell like vinegar..., i did not notice when i open the sandwich and take out the lettuce and eat it, but i notice when i pull out and holding it the bread are really hot , soft, and like, it sweating. so, i call back the jack in the box store to tell them, that one of the food they gave me was taste funny, spoiled..., and then talking to a employee name abigail, the maneger , she said , which one, the chicken sand and i told her yes', the chicken sand. i think, she new that the sandwich was spoiled'(maybe ,this chicken sand are already made long time ago, or maybe, some customer cancel the order and they let it sit for time, until, they wait for someone to order this chicken sand). talking to her on the phone, i told her that i'm coming back to store, to show the chicken sand. i'm, in the drive thru showing to her(maneger abigail)the sandwich and ask her to smell it, what do you think, is that smell funny and spoiled to you, and she said, thats how it is, smell like that. i ask the other employee(cashier mariliza)can you smell that sandwich, if smell like funny, spoiled to you. then they look each other and said yah...(yes)to what the chicken sand smell. abigail,the maneger, she throw the chicken sand on the trash and ask me if i want a another chicken sand, but, i said no', i ask her to give it to me back the chicken sand because, i think, she did that to me in intentionally'..., and to make fun of me. i went to jack in the box to buy food for may kids, not to be insult' and be disgrace' by any jack in the box employee, i'm a customer.../ by the way i called a police just to get information on what should i do, if someone do that to a customer, told me that, i can complained and report to a Food and Drug Administration, or to a jack in the box restaurants, regional office in Honolulu, Hawaii. i do this, because i care... MAHALO... /and also, please' to all jack in the box employee, when you made a mistake don't be rude by hanging a phone when talking to a customer, stop arguing to a customer, and don't mention any family names like: BOYFRIEND,UNCLE,MOMMY AND DADDY, or GANG MEMBERS with your argument cases... DO ACTION PLEASE... now!!! customer care* $$$$$ |
| Carole | 6/6/11 |
| My 48 year old son went through the drive in at Jack in the Box in Smokey point washington. He had trouble getting the waiter to understand his order & after repeating it three times was getting frustrated, but not angry. He finally was able to place his order, but after passing the pick up window where they made sure to get his money, he found the police waiting for him. Jack in the Box had called the police & said he was abusive & sounded intoxicated, which he was not. They were able to decide this over the microphone without even seeing him. When can you get the police to come that fast if there is a real emergency? Unfortunately, my son was driving on a suspended license so he will be in jail for up to two years. He was stupid to do that but he did not need any help from Jack In the Box to be punished for it, so I will never eat there again as long as I live & I will make sure that anyone within earshot knows to be careful going through drive in windows, because it they don't like the way you sound, you could have the police waiting for you. |
| | 6/1/11 |
| I Was Sittig at the Jack in the box at Paker CO,on jorden and was listing to the manager talking to her employee's she was talking about the way they have been doing at the store and tould a few of her emloyee's that she had this meeting with theam becouse she had heard that a few of the outher manager's in colorado had been fired and sure as hell was not going to be one of theam. she told one of the employee's there the reson why she had a meeting with that employee and the area coach was couse she was going to be fried i think that she should have not tould her any of this couse it was between her and the employee and it should of stay'ed beteween theam not all the empolyees .and then she went on to say that they have a devil working for theam that they have made theam self's. as a manager talking to her empolyees about someone that work's with theam is not nice at all i can just here her talking about her outher empolyees i no the one's that were siting there with her were just at all or were just saying what she want'ed to here not to lose there job i thought she was a very mean and rud person and hope that you who read's this confort her she was just out of hand and need's to be talk to and if you need i have her on recording i just don't want you to use my full name Thank You Bob P/S I GO There often and am very sad that there could be very mean manger's there she should be the one to be call'ed a Davil not the empolyee so so mad in parker co, |
| Tom Williams | 5/28/11 |
I was in the Jack In The Box at 1260 Seguin St. in New Braunfels, Texas about 4:35 this afternoon, May 28. The floor was filthy behind the counter and in the customer area. An employee spilled ice cream along the floor for about 8 feet then tracked it all over the floor while smearing it around with a mop.
The shift manager was very unhappy to have the condition of the area pointed out to her and nothing was done to improve the condition.
|
| Edward Hartnett | 5/12/11 |
I have been going to Jack in the Box for 40 years, and especially liked the tacos, until last night (May 11, 2011).
I ordered some tacos around 9PM CST at the store located on Jones Rd in Houston TX, which around a mile from my home.
I got home with my tacos, they were cold and grease was dripping from the paper the tacos were in.
I could not eat them, and it was apparent that the tacos were made a long time before I placed my order.
I will never eat at another Jack in the Box after this experience. |
| Bruce | 5/7/11 |
| How dare you invade our computer with your pop-up videos! They are loud, intrusive, unwanted, unsolicited and completely freaking RUDE! Take them off! There is no way to even "unsubscribe". Not only are your TV ads stupid and gross - what right do you have to invade our computer? I tried calling your "Corporate Offices" and don't even have the option to leave a message. YOU can invade our privacy at any hour - but we don't have the option to contact YOU to complain about your invasive tactics! |
| Blondie | 5/9/11 |
I very disappointed with the food I received from an order I placed at the Jack in the Box in Rowland Heights in California. The two tacos I ordered were dripping in grease and oil. I threw them away. I also ordered three breakfast sourdough sandwiches. All three sandwiches tasted like they were spoiled and bad.
My bill came to over $18.00.
It was a total waste of money because I ended up throwing everything away!!!! All the food was disgusting. |
| Fast Food Critic | 5/6/11 |
| Go to Wendy's - they are AWESOME! |
| Pamela | 3/26/11 |
| For the 4th time this week my local Jack In The Box has forgotten something off of my order I have a big Family so when Items are missing from my order its at least $15.00 I decided to call today when Again I was missing items from my order and Iasked to speak to the manager was told with an attitude he was not going to come to the phone that I did not have to speak with him and to just come in to pick up what was missing when I went on to tell the girl I wanted the managers name she asked me why I wanted his name and what for I find this very upsetting and it is none of her damn buisness and I told her so You need to have some kind of training for your managers and their employees. |
| Jasmine .I | 3/2/11 |
| On 3/1/2011 I visited a jack n the box in el cajon ca on broadway at 11:00 pm jib#78 ? Well I order the fish and chips with a few other things when I asked for tarter sauce I was rudely informed that they didn't have any by a team leader named Stephanie so I asked for a refund of just the fish and chips you would have thought I asked her for her own money so she rudely grabbed my bag and slammed it on the counter so then she rolled her eyes and said to me you know it's not my fault we dont have tarter sauce I told her I never said it was your fault at this point I'm so mad that she is talking to me like this I didn't want to place in order for ne thing else so at this point she hands me my money and I ask her her name as she rolls her eyes and walks away under her breath she tells me her name is Stephanie as she goes to get the rest of my food and bring it back I ask what the general managers name is she tells me with the most attitude JUST LOOK ON YOUR RECEPIT so I drive away never have I left a resturant so mad in my life I can't even put in words the amount of disrespect I got from this young lady in no way at all did she try and acomadate me by asking is there any other sauce I can get for you is there anything I can do nothing like that I have never felt so disrespected from a worker before I think this young lady does not deserve a job and has no customer service at all you have lost a customer that has been loyal for over ten years thanks Jasmine .I |
pat bouillion  | 2/26/11 |
| i eat at jib at least once a week. i like turkey cheddar grilled. my dog likes 1$ chicken sandwich..my brother lives in arizona and gets coupons int the mail..i only have email on phone i cant print,,,so i want them mailed. u r signup only has email. |
| Joseph R. | 2/23/11 |
| We went to Jack in the Box at 4606 Rittiman Rd, San Antonio Tx. The Experience we had with that place was horrible. Our order was wrong we ordered curly fries w/our meal, and didn't get them just regular fries. The Lady argued with us, that we were wrong, and we waited 35 min's to bring the right ones out. Then they got my Jumbo Jack wrong I said No Mayo, No Ketchup, put Mustard it was wrong. I took it back and waited for 40 min's for it to come back. Only 2 other people inside very slow, very rude, treated us like we shouldn't be there. When we asked for a Refund our food was cold and the Lady argued and said "NO" I don't have the code to do that. How is Jack in the box stay in Business??? This has happened to three others in San Antonio very bad business, very rude people, very dissatisfied w/service and Manager. We had 2 babies with us can you imagine the frustration of spending an hour and a half for a quick fast food place. |
| Larry | 2/3/11 |
I am the father of an employee of Jack in the box, and I have to say that you have a Mgr. of a store in Spokane who uses intimidation, and harassment to scare the employees to come in to work. Even if they are sick with a illness that can be spread to your customers, and if I do recall that violates health food standards. I sure hope that this will get addressed real soon due to the liability for your company. This Mgr. should be fired for his tactics, and his poor mgr. skills. I'm sure this is not the kind of person you want running a store when he has no regard how it would affect your customer's. I will be waiting to see how this plays out to decide one if I will file a lawsuit for harassment, and intimidation, as well as contact the Health dept. about this particular store's health code practices.
Sincerly, Concerned parent, and long time customer. |
| JChrist | 2/6/11 |
| I think the commercials are funny and people need to chill out. I know a doctor who'll prescribe the good medical stuff. |
| Macy | 2/7/11 |
| I'm only 12 years old and when I am watchig tv and see these inapproprirate commercials and it really bugs me when they regaurd hazing, erections, viagras and many other things people just dont want to see and they all are on your commercials stop please, |
| Randy B | 2/10/11 |
| recently i went to the jack in the box here on 82nd in portland oregon. i ordered 4 grilled pastrami and was told that they do not sell them anymore. i was aksed if i wanted anything else, i said no thanks, and proceded to drive on through. i was told by the person at the window to never come back if i did not buy something or they would call the police. how else do you get out of the drive through? |
| Pat | 1/30/11 |
Your Pleasant Grove tx restaurant has my cell number on their receipt. I have gotten at least ten calls at all hours from angry customers who paid for stuff they did not get over the past couple of months.
Not only is this annoying but it makes me wonder whether you have dishonest staff there who are ripping off customers by charging them for stuff they do not get and then keeping the money ... And have deliberately put a fake number on the receipt so they cannot get complaints.
Fix this.
|
| ana angel | 1/30/11 |
| Okay jack In the box is a good restaurant and I love it people here saying that they're not going to visit the restaurant over a comercial come on that is lame lol its humor and the racist things yall are writing on here about hispanics working at these restaurants what does that have to do with the restaurant hispanics are known for working hard and NOT LAZY. But any ways its about the quality of the food and the food is great jack knows what he has going onn and people saying there not going to visist the restaurant SO WHAT yall aint the only ones in this world |
| Sheila Tidwell | 1/12/11 |
I was at the Denver, Co location at I-70 & Chambers last night around 9pm. The cashier at the first window take my bank debt card and left the window for about 4min, came back and said it was being declined and she re-ran the card to make sure. Knowing that was incorrect because the funds for the purchase and then some was in the bank because I had just check the balance on the account. My issue is were did she go when I first gave her my card if the register was right there at the window. I feel somthing was being done with my card an she said it was being declined so there would be no record of what was really being done at the time. I will be keeping a check on my card to see if anything is wrong. Are maybe she just did not know what she was doing or somthing was wrong with the bank system at the time. Just letting you know with so much going on in the world people are doing crazy thing to get money. I love Jacks and go there all the time just not sure of this visit, sometime you just need to let our business know if there could be somthing going on they should know. Keep a eye on this location I just have a feeling on this. I am not one to make comments just had to share.
Thanks |
| jorge saucedo | 1/6/11 |
| this is the worst place to work for, the management all almost all the jacks in box are a joke. all the females always have favoratism and all the male only care for on thing is a set of boobs. i have a friend that works there and i never heard of such harrassement in a work place but most of the people working there are so afraid to speak out. My friend ask her manager for HR phone number to complian and got was told if she didnt get out of the office she would get fired WTF is that. jack you need to go talk to MS. Patricia Hernandes she works at store 225 in 3700 E Slauson Ave Maywood CA. (323) 582-6622. if not you will be hearing about a law suite. |
| Lisa from San Ramon | 1/7/11 |
| Your commercials with sexual innuendoes are done in very poor taste - What is the correlation of the food you serve and these commercials???? I question your marketing department and those that allowed these commercials run. Then you wonder why Jack-in-the-Box is still struggling to gain market share. Pay more attention to your other competitors like McDonalds, Taco Bell, etc. and just maybe you’ll see some results. |
| kelly | 12/18/10 |
| I am disgusted by your sexual references in your commercials. I have small children and I don't think they should have to be subjected to your poor judgments when they watch tv. I don't think ADULTS should be subjected to your poor tastes! You are going to put yourself out of business if you continue to offend your customers. |
| unhappy customer | 12/16/10 |
| How do you run out of Croissants in the morning at a Hollywood location. Bad management???? hummmmm |
| Ashley | 12/4/10 |
| Love Jack's but the commercials are wrong. Who is running your ad campaign, Al Bundy? What in the world makes you think that those ads are worth whatever money you are paying the idiots who create them? Apparently, I missed my calling. I could be making money creating ads that would actually appeal to ALL THE OTHER folks that eat your food...not just the 14 year-old-boys. I can't believe somebody is making money producing that garbage. I'm thinking Arbys. |
| Connie | 12/9/10 |
| Absolutely love the JITB commercials - their ad agency is genius. Loved the Viagra commercial, hazing commercial, and the current dog collar commercial. If we're watching a TV show that's been recorded and fast forwarding through commercials, we'll stop FF to watch the JITB commercials. |
| concerned customer and tv viewer | 12/13/10 |
| Jack in the box's commercials are nasty! Whose ideas are these? Dad having a problem with his 'thing' and then he is so excited to see the leather collar for the dog mistaking it for something nasty? What kind of commercials are these for a fast food chain. How disgusting. I will never buy anyt food from this restaurant. They should change their name to Jack's Nasty Family in the Box. |
| Patty Jones | 12/10/10 |
| I have been offended by the commercials that insinuate sex. It is very inappropriate. I would have given you less than 1 star but was only choice. Do you have a new writer or what. It would do us a favor by removing them. Needless to say, I would not be eating there if you think this is in good taste. |
| RCD | 12/5/10 |
| Love your commercials. Don't ever stop making them. Have enjoyed them since the Jack speaker box was blown up. |
| Kelly Fruge` | 12/5/10 |
| I frequent Jack in the Box a few times a week with my family. Well, I did until this week. Your commercials have progressively gotten worse. I hope your PR person is hitting his target range because from the other comments, left regarding this subject, I am NOT alone in my opinion. I refuse to take my family to your establishment until this ridiculous “childish phase” has passed; hopefully it will pass. I will tell everyone I know to boycott. |
| Carrie | 12/6/10 |
I find the new commercials (Viagra and the dog collar) offensive. I assume they are supposed to be funny, but instead they come off as trying too hard and frankly are inappropriate and uncomfortable. Also, the one on hazing is socially irresponsible. What happened - did you fire all your intelligent and talented marketing people?
I will not be visiting one of your restaurants until the commercials reflect an establishment I would feel comfortable supporting. |
| The Colossus was the best Jack burger ever! | 12/6/10 |
The Dog Collar commercial is AWESOME! Ohhhhhhhhhhhhh?!?! Hahahaa! Keep it up!
For anyone not liking the commercials, get over it. You're not the only ones who eat fast food. We don't need a song and dance like McDoc.
Jack in the Box is the Dave Chappelle of Fast Food! |
| Vanessa | 11/30/10 |
| Love you food - hate your commercials! The Viagra ad is disgusting, creepy and really does NOT make me want to order a any kind of meat from you guys. What the heck is wrong w/ Jack? These ads have made him as creepy as the Burger King - and I really used to like Jack. What moron executive green lighted this ad campaign? Then you continue your distastful commericials w/ the dog collar ad? Really? Creepy. I really do not have any desire to go near your stores after those commercials. They are at cheap attempt to be hip in a very Jersey Shore manner. |
| Julie M | 11/28/10 |
| I don't understand why your commercials are full of sexual reference...I just saw the new one with the dog collar and what does that have to do with Jack's food? The viagra reference was bad enough and in poor taste. I realize that sex sells, but for fast food? Really? |
| disgusted in oregon | 11/28/10 |
| Never have liked JITB food and thought the commercials were lame. However, the latest ads making references to hazing and 4 hour erections have been way out of bounds for fast food commercials. I'm shocked to see the level your corporation is stooping to just to be remembered by the public. Why don't you think about a whole different approach, try making good food, getting rid of the stupid Jack mascot, and retargeting your consumer base. You definitely need new thinkers in your marketing team. As for me, my family, and friends, we are never going to eat at your restaurants again. |
| Robert Clark Rutkowski | 11/30/10 |
I just wanted to write in regard to one of the newer commericials that JITB has done. Nearly all of the commericials are great, real artistic achievements but this latest one tops them all, the one where Jack and his wife are in the kitchen and she has just returned from the grocery store with grocery bags sitting on the counter and they are discussing the bill as well as the offerings of Jack's restaurants. His wife then pulls out a bottle of wine and a candle chalenging him about having this at the restaruants and Jack exclaims a light 'wow', the he pulls out the studded black dog collar and gives a real asseretive WOW aand his wife says, 'Jack, that's for whatever their dogs name is. This commercial is great, one of the absolute best I've seen in 61 years. Your company's marketing and advertising firm is the best.
Please, keep these great commericials coming and don't let the cry baby religious freaks screw this great entertainment up for those of us who are normal and able to evolve to and live in, the real world of the 21st Century rather than the dark ages or medieval times.
As soon as I enjoyed that commercial I could just hear in my head all of the wierdo backwards freaks crying about it being too risque'. I'm 61 years of age and it's not risque' enough. I don't want the 'fun police' wrecking my day and depriving me of fun like that commercial is.
I don't usually eat out anymore because I am so broke on a fixed income with a terminal illness but I am going to eat at a Jack in the Box today as a thank you for your great commercials and the wonderful entertainment they provide.
Happy Holidays to all of the staff of your company and it's advertising agency. |
| Upset customer | 11/16/10 |
| Hi Jack, I am so upset with the type of team leaders you have in riverside ca. Today was free taco day and I took my kids. Well your team leader misel or mike took the order and I said to go. How come he gave us a tray and my 16 year old daughter asked if he could please make it to go......what a team leader to place the bag on the counter and tell my daughter "you want a bag well bag it yourself" come on he is supposto be a leader and not a rude one. I really don't think he should be a team leader when I asked his name well why did he pull his tag on his shirt to me so I was sure to see it? Something needs to be done I want an apolige to my family for this. How insulted I felt and did not wanna make a seen so I just bageg it myself...... |
| Richard | 11/17/10 |
| I think someone at Jack in the Box needs to find a different PR company. Whoever thought that the latest commercial that shows hazing the new employee needs to rethink their priorities. With all of the recent concerns about bullying, teenage suicide, etc., how could anyone think that this hazing is funny. SHAME ON JACK IN THE BOX! |
| Lois Kim | 11/17/10 |
| I can't believe that JITB still hasn't pulled their horrible commercial about hazing an intern. By continuing to air this atrocious ad, they may be getting the attention of their target customer base (immature and stupid? brain dead and evil?), but end up offending so many people! Since the ads are still airing, they must be getting a lot of business from them. I want to boycott JITB so they will put stop to this. |
| Tadd O'Bannion ttobannion@gmail.com | 11/17/10 |
| I would just like to state that when television ads like Jack in the Box's are considered acceptable, and aren't immediately taken off the air for being utterly and completely inappropriate, the world is in a lot more than just financial trouble. What happened to having a product that sells itself? You have to incorporate VERY crude and sexual humor into your commercials to sell food...it is just disgusting. I understand that SOME people enjoy humor like this, and with that said, they should have to go and LOOK for it...not be subjected to it on network television during commercial breaks of The FAMILY Feud. The world is a sad sad place when it takes spoofing on viagra or showing an S&M collar to sell a crappy cheeseburger. Try making better food and maybe you won't have to peddle smut to sell it. |
| Melissa | 11/18/10 |
I would like to give one of the store employees a 5 star rating. His name was Marco and he works at the JIB #3426 in California. I stopped by today, and placed my order, he asked if my order was correct on the screen, (and my orders are never simple), I answered yes. I got to the window, he actually looked me in the face and said hello with a smile. I paid and he went to get my food. I overheard him asking the cook if my order was correct. (supreme croissant no egg no cheese with mayo) He brought my food and again with a smile asked if I'd like ketchup. He handed me my food still with a smile and told me I'll see you soon.
Now I have been to many fast food restaurants and this is the first time I've noticed a fast food employee that is happy. Most have just pretty much thrown food at you out of there window, were rude and not courteous. Forget ever saying Bye, Have a nice day or See you soon.
I think Marco is an asset to your business and should be recognized. I wish there were more Marco's in the world, it would be a much nicer place.
Thank you for your time! |
| Sherry | 11/20/10 |
| How sad are the commercials regarding ED, hazing, showing an S&M collar and the inappropriate innuendoes. Why should we have to explain to our children what these ridiculous ads are saying? There is no way to excuse them. What makes Jack in the Box think that these commercials are cute and will attract customers? I or my family will no longer go to Jack in the Box - the food is just not that good and moral character of the company is in the toilet! |
| Sandra in So Calif | 11/14/10 |
ADVERTISING COMMERCIALS IN EXTREMELY POOR TASTE. You want to associate a food place with GOOD taste not BAD taste.
* Hazing the intern. This commercial is traumatizing! Can you imagine being hung by your feet and dipped into a milkshake? Too thick to clear out. This must be by someone that finds 'waterboarding' funny?
* Jack talking to his Mom while his Dad awkwardly come in with an erection lasting longer than 4 hours? And this relates to fast food how???? When I think of eating I do NOT want to think of a cartoon character with a raging hard-on. Disgusting topic? You're the one that is airing it! Shame on you, Jack!
* High Jack (dental medication?). Making a joke of someone high or "under the influence of drugs" isn't funny either nor does it have anything to do with food - yet again. Will we be subjected to stoners smoking weed and hitting the drive thru to satisfy their munchies? Inappropriate.
I can only assume the next line of advertising with them will probably include a pedophile luring a child with one of their chocolate milkshakes or desert items.
It's time to find a new advertising company. I'm disgusted with their recent choices and will let my money show my displeasure. There are plenty of edible fast food places that don't "creep me out" with their commercials. |
| Mickey in Dallas | 11/15/10 |
| Poor taste on the commercial and hazing. You lost my business. |
| Sue | 11/16/10 |
Jack in the Box Needs to fire their PR heads. Whoever approved of the Hazing the New Employee commercial, should have their head examined. Hazing is a form of Bullying and Bullying can cause the recipient to have such a low self esteem that they feel that ending their life is the only solution. Schools all over the country spend a large portion of their meager funds on anti bullying/hazing campaigns and counseling. You hear about it all the time that a child has jumped in front of a train, hung themself in a school bathroom, shot themself or got ahold of a bottle pills, all in the course of ending their torment.
For Jack in the Box to air such a commercial, they are glamourizing these actions and targeting young people. FIRE YOUR PR HEADS and HIRE NEW more appropriate thinkers!
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| krikkitt | 11/11/10 |
| i agree with every comment made about the commercial with jack & parents....i wish i just knew why ? i'd love it if they'd say, that they was sorry and their reasonings...to where the public would know |
| Kim in Seattle | 11/10/10 |
| I grew up in the late sixties and early seventies during the period of 'free love' and sexual permissiveness. I am no prude. The first time I saw the 'viagra' commercial I had taken two prescribed pain pills and thought that perhaps I was having issues with reality...seriously. I didn't ask anyone else if they had seen it because I didn't want them to think I had gone mad. But I've seen it several times since and each time I have a stronger feeling of disgust for the corporation that actually paid to have these commercials produced and put on the air. Are you kidding? I live two blocks from Jack in the Box and will no longer drive thru for breakfast. Since it's all about marketing, I suppose bikini cashiers will be next. Good riddance. |
| RUKIDDINGME | 11/10/10 |
| I agree with all the others regarding the disgusting hazing and ED commercials. I always thought commercials were meant to increase the awareness of a certain product but the sad pathetic thing is that I don't have a clue what JIB is actually trying to sell other than inhumaine torture and sex. These images are permanetly ingrained in my mind and I will never eat food from JIB. |
| SN | 11/8/10 |
| you lost our business because of your disgusting commercials. most people feel the same way |
| Sue L | 11/8/10 |
Your ad with jacks mom is disgusting and in very bad taste for a FOOD commercial.
Must we lower our standard to that of a society that demands sexuality in anything and everything they sell. FORSHAME!!!!
You need to pull the ad immediately |
| john | 11/9/10 |
| What the hell does an erection have to do with a hamburger. This is going entirely too far. I will never eat at another one of your resterants and most of my friends will not either. No wonder the young today have no moral standards with the likes of a national food chain advestising like this!!!!!!!!!!!! |
| People, coordinate the star ratings with the content of the review! | 11/9/10 |
I keep reading reviews by people who are disgusted with the commercials, etc, but they are giving 5 stars...
I'm just saying that reviewers might want to take an extra moment to calm down and realize that they are discounting their disgruntled reviews with 5 star ratings... I've noticed it over and over again. People if you absolutely are disgusted with the commercials, as I am, please be SURE to give the LOWEST RATING possible!!! After all, this is what is counted in the long run...
And yeh, Bullying, and Viagra have NOTHING to do with enticing us to eat your highly processed food. To STOOP to those lows surely denigrates the value of almost anything representing Jack in the Box.
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| Katrina | 11/10/10 |
| I have to agree with most of you people on the viagra commercial. I called the company and got no where. I started a group on facebook and got no where. So I contacted the attorney generals office. Since that date (11/6/2010) i have not seen the viagra commercial in the seattle area. BUT I will still stand my ground. Me, my family, my fiances and my friends will never eat at your resturants ever again!!!!!!!!!! |
| Kerri | 11/7/10 |
| Your new commercial regarding Viagra or whatever is disgusting. What does that have to do with food. How does that sleezy commercial impact our children today. Wise up JACK... Get back to family values and focus on what you sell - FOOD! |
| Shelley Bauer | 11/6/10 |
You wonder where kids get ideas for bullying???? Well, one place they can find it is on the "hazing the intern" commercial. That is just the worse type of imagine your company should be associated with.
REMOVE this commercial |
| gail | 11/7/10 |
| Viagra commercial is inappropriate. Have you done demographics on your clientele. families with kids are dropping off the radar. Fire you ad agency. They are out of touch with your mission. |
| richard | 11/1/10 |
Lost our business after viagra commercial because of how stupid it is and how poor your taste seems to be. |
| tsd | 11/1/10 |
| If you guys look at comments at all, you will see that the distasted and repulsion for your current ads is overwhelming. What in the world could your marketing team be thinking? These ads are childish and portray absolute ignorance. What is next...beating small animals and the elderly? you people have gone TOO FAR!!! |
| Jan Huebner | 11/2/10 |
| I think the commercial in refernce to viagara is in very poor taste and not funny at all. I will never eat in your restaurant again. |
| Sandra in Tennessee | 11/4/10 |
I think the Jack-in-the Box commercials, especially hazing/viagra are in the worst possible taste. I couldn't believe my eyes and ears when I saw the last one. I saw it as I changed channels and Saturday Night Live was on. I thought it was a typical 'nasty' take-off on Jack in the Box....NOT a real commercial! I was stunned 3 days later to see it on in the 'Family Hour' and realized it was not a joke.
Come on PR people, you can do better than that. I do not think I have ever eaten at this establishment, and certainly will not do so in the future. |
| Carole in Coronado | 11/4/10 |
| I'm happy to see that you've pulled your grossly irresponsible 'hazing' ad from your website and from your Facebook page. I'm hoping you pulled the TV commercials as well. We'll see. Seems to me I switched off of it last night. I'm not keen on your 'edgy' commercials that have nothing to do with your products. But HAZING went so far over the line...it bordered on criminal. I'm hoping that you've signed off on that PR firm/Ad agency, although I don't blame them entirely. They were instructed by your company and the ad was signed off by your company. Let's see if you live up to your Jack in the Box company ethics in the future? |
| Jo | 11/4/10 |
| Your Viagra/ED referenced commercial is inappropriate and disgusting! And the mother character makes it even more weird. I cannot believe that JITB would resort to such low-level, vulgar stupidity. These commercials need to be pulled immediately! Tasteless & nasty! |
| KC | 11/5/10 |
| VERY POOR TASTE WITH THE VIAGRA COMMERICAL, YOU'VE LOST ME AS A CUSTOMER |
| LP | 11/5/10 |
| I can't believe your company has such low standards. The viagra commercial is extremely inappropriate. I would never try your restaurant, especially after that ad. Way to see how low you can go. |
| Georgia Fisher | 11/5/10 |
| I think your commercials are horrible. I do not know who you hired to do your commercials but they are in very bad taste. You have lost me as a customer. |
| suzanne and connie | 11/2/10 |
The hazing and ED commercials are not the least bit funny as everyone before me has mentioned. Nothing about being mean-spirited is funny.
You do the public a huge dis-service by making light of 2 serious issues. |
| konakiki | 11/2/10 |
| I am apalled at the new ad on Viagra ED reference and honesthtly will never eat at Jack in a box again! I have a child and luckily she is too young to ask the question. The other bad thing is this commmercial airs on many stations several times during the day. JITB is a "family" restaurant and kids relate to the "Jack" character. I also didn't appreciate the "hazing" commercial. My advise is to issue an apology, pull the commercial, take the losses, and fire your PR firm, and find someone that can really advertize using clean humor and entise people to your products. If the advertizing keeps going this way, what next "Jack on Crack craving midnight goodies" Jack is not funny and I frankly am tired of this commercial. I have to change the channel everytime it is on. |
| Gloreycree | 11/3/10 |
| Viagra in a food commercial? Hazing with a person being dunked into a slimy liquid? What is the connection with Jack in the Box or any other food related ad? I know I'm not stepping or stopping at the Jack. Maybe Jack needs sensitivity training. |
| Linda Vaughan | 11/3/10 |
| I am disappointed at the commercial referencing Viagra. Jack's reputation of being a "kid friendly" character is in danger of being ruined. The decisions you are making will not help your business or our kids. Thanks for making changes, as we want to continue our frequent visits to your stores. |
| Nat, AZ | 11/3/10 |
| Like most everyone else here, I find your ads increasingly annoying and out of line. My kids and I occasionally eat at JIB, mostly when we're burned out on McD. Your service is invariably slow, and I only venture out if I have time (WE). Back to the ads, they used to just be annoying, with yuppy Jack flaunting his wealth and arrogance in the face of the populace...then came the kissing girls, the hazing, now Viagra..plain gross and inappropriate...just might be enough for us to say, Jack, you're fired! |
| Dave Stanton | 10/29/10 |
I cannot say it better than Jill did on 10/23:
"I can assure you, your most recent commercial will keep me from eating at any of your restaurants.....EVER! After watching that, the last thing I want is one of your burgers in my mouth!" |
| Dave Stanton | 10/29/10 |
Sorry, on second thought, Helena Hudson on 10/23 really nailed it, only for me it comes from a family of 7. What a foolish advertising stunt. Well said Helena:
"I AM DISGUSTED BY YOUR NEW "VIAGRA" COMMERCIAL!!! TRY EXPLAINING THAT TO A KID WHO ASKS YOU WHAT IT MEANS!!!! YOU ARE A FAST FOOD RESTAURANT NOT A DAMN PORN SHOP! YOU SHOULD BE ASSAMED OF YOURSELF FOR THAT NASTY COMMERCIAL! YOU NEED TO FIRE THE PERSON THAT DOES YOUR COMMERCIALS!! I WILL NEVER EAT THERE AGAIN! ITS SO DISTASTEFUL TO HAVE SOMETHING LIKE THAT ON TV AND NOT ONLY THAT BUT TO ASSOCIATE WITH FOOD!!!!!!!!!!!!!!!!
I HAVE BEEN A CUSTOMER FOR YEARS ALONG WITH MY FAMILY OF 8 BUT YOU HAVE LOST THIS CUSTOMER FOR GOOD!" |
| kross | 10/30/10 |
| I found your Viagra commercial very inappropriate and would like to know just what it had to do with fast food? CHildren watch those commercials and I for one will not go to Jack in the Box anymore. I know several people that have told me the same thing. Sex doesn't always sell. Get your head out of the gutter. |
| Shocked in Seattle | 10/30/10 |
| The latest jack in the box commercial regarding viagra or one of those drugs is very inappropriate. After seeing that commercial, I don't think I will ever go to Jack in the Box again. Also I am passing this information on to my friends and family. I am shocked that a fast food place would resort to such advertising. |
| Disgusted | 10/31/10 |
It's one thing that your food is just flat out bad. But everyone knows that. What is a shame is that you are unable to market your crap without these ridiculous ads. It's also a shame that I can't watch the morning news with my kids without having to explain to them what erectile disfuntion is. In a world where children lose their innocence way to early, it's disgusting that they need to be affected by your trash. And I don't mean the food. Please have some social awareness and pull your ridiculous self-deprecating ad. It really is YOU that comes off as the idiot.
|
| hazing the intern not funny | 10/31/10 |
| Most stupid, crass commercial ever. Having seen what the US military did in the Gulf war, it reminds me of that evil b@stard, Dick Cheney. He might find this ad funny. I will not go back to Jack in the Box if this ad is not pulled and the company apologizes to its customers. |
| Johnnyzz | 10/31/10 |
| Hazing is a major problem and not at all funny. |
| tbonz | 10/31/10 |
| You lost my business for the crappy ED referance! Very distateful for any restaurant to use such a thing! GROW UP! |
| audrey | 10/31/10 |
| Your commercial referencing ED was so distasteful. I used to be a regular customer ... but not any more. I have also told many others to stop eating at Jack in the Box. You don't deserve our business. This commercial showed me that you do not respect the families that eat at your restaurant. Please consider pulling this ad and issuing an apology. |
| LaserGuy | 10/29/10 |
| Fell off the couch laughing at the new Viagra commercial. You guys sure know how to get noticed and remembered ! LOL! |
| P Richter | 10/27/10 |
| I am a mother and grandmother. When my children were young, they always wanted to go to JITB. Now my children are grown and my grandchildren like to eat there. I do not want to explain to them what this commercial means, and, yes, they do ask me to explain things they do not understand. They may see Viagra and Cialis commercials on television, but that is totally beside the point. It is also beside the point that they may have some idea of what the JITB commercial is saying. To make a four-hour erection part of selling hamburgers and shakes is totally out of the bounds of good taste. This isn't about "blinders," "real life" or "being sheltered." I myself am quite aware of what a four-hour erection means, and even if I did not have children or grandchildren, the commercial would still be offensive. I am not part of the "Friends" generation, but I am part of the generation of people who do not need a corporation to use sex to sell me a hamburger and fries. I purchase my food on the basis of good taste and value, and I do not need to have sexual innuendos incorporated into television commercials to entice me to purchase a product. |
| ldme85713 | 10/27/10 |
| I think the "hazing the intern" commercial is in poor taste, completely inappropriate, and offensive. |
| Joe King | 10/27/10 |
| The new commercial, "It's been more than 4 hours!" is disgraceful, distasteful, over the limit, and out of bounds. I'll stay away. |
| AHanson | 10/25/10 |
| Hazing, bullying, etc. are NOT acceptable in life and especially on television where children are able to view! Jack In The Box doesn't need to resort to commercials of this type. In view of the recent bullying incidents, I feel this commercial is in very poor taste. |
| | 10/24/10 |
| Your commercial"Hazing the intern" is not funny and is inappropriate. College campuses have been trying to eliminate this practice for years. It is demeaning and dangerous. We will not be eating at Jack in the Box. |
| HELENA HUDSON | 10/23/10 |
I AM DISGUSTED BY YOUR NEW "VIAGRA" COMMERCIAL!!! TRY EXPLAINING THAT TO A KID WHO ASKS YOU WHAT IT MEANS!!!! YOU ARE A FAST FOOD RESTAURANT NOT A DAMN PORN SHOP! YOU SHOULD BE ASSAMED OF YOURSELF FOR THAT NASTY COMMERCIAL! YOU NEED TO FIRE THE PERSON THAT DOES YOUR COMMERCIALS!! I WILL NEVER EAT THERE AGAIN! ITS SO DISTASTEFUL TO HAVE SOMETHING LIKE THAT ON TV AND NOT ONLY THAT BUT TO ASSOCIATE WITH FOOD!!!!!!!!!!!!!!!!
I HAVE BEEN A CUSTOMER FOR YEARS ALONG WITH MY FAMILY OF 8 BUT YOU HAVE LOST THIS CUSTOMER FOR GOOD! |
| Jill | 10/23/10 |
| I can assure you, your most recent commercial will keep me from eating at any of your restaurants.....EVER! After watching that, the last thing I want is one of your burgers in my mouth! |
| gena pegg | 10/19/10 |
I like Jack in the Box Hamburgers, but have decided to ban them I think most of the commercials are border line vulgar, but the latest one with the ED reference was vulgar and distasteful! Mostly, what does it have to do with hamburgers...and for families?
I am far from a prude...but this might have been funny on Saturday Night Live..but really! Frankly Burger King's pervert ads are almost as bad...just don't get them I guess. It doesn't seem appropriate. I have shared this with others and they agree...some think it is funny, and in the right venue it might be. |
| printer | 10/17/10 |
| Hazing is not to be encouraged. PERIOD |
| Patti Barrera | 10/17/10 |
I feel that your commercial representing Viagra is of poor taste and disrespectful.
I found it to be vulger and very bad for television..I would not buy from Jack in the Box. |
| smokey | 10/17/10 |
| I LOVE the new commercial with the reference to Viagra. you go Jack!!! |
| Lizzy | 10/15/10 |
| Pull these lame adds. Who is your target patron? If it is someone who finds these adds amusing, they probably have no family and visit Jack in the Box during the after midnight drive thru. You are missing the target your competition is getting. |
| Julie R | 10/14/10 |
Hazing is never funny, and doesn't make me want to eat at Jack in the Box.
The fact that Jack's father has a four hour ere..... well, you know what I mean, that is supposed to make me want one of their sandwiches? Really? I'm 58 yrs old, but I asked my two daughters what they thought (They are in their 20's) and they said the commercials were "gross and disgusting". I'll eat at Jack in the Box again when these commercials are pulled. |
| Terri | 10/15/10 |
| I gave a lower rating strictly because of the Viagra commercial. Could you be any more disgusting?? And I really would like to know what Viagra has to do with an hamburger. |
| cd patterson | 10/14/10 |
| jack in the box has the worst service ever maybe yall should hire people that speak english and hire managers that are not rude to paying customers |
| Mike L. | 10/10/10 |
| The new commercial with jacks mother is awful. U people should b ashamed never thought u would go to that level. Very VERY bad taste. U used to have good commercials. This one is not funny. I'm embarrased for u. Get rid of it. |
| Andrea | 10/10/10 |
| My complaint is with your stupid commercial, the one where their hazing the new employee by dipping them into the strawberry milk shake. Don't the morons who write your commercials know that people are trying to discourage hazing because of people and kids who have died in hazing rituals. Here's your stupid commercial trying to glorify it and make it funny that someone is dipped in thick milk shake, that if it were real the person wouldn't be able to breath. Think before you put this stupid stuff on tv. |
| rsthimble | 10/7/10 |
You are getting this rating because of your commercials. Viagra has nothing to do with your food, and I find the inference to it disgusting. You can and have done better.
Also, there are alot of kids these days who are commiting suicide do to bullying. Hazing, whether in schools, or in your commercial is wrong on all levels. Kids are impressionable and should not be thinking that your hazing is funny. Hazing and bully in any format is NOT funny. Everyone I have spoken with about these commercials agree that until they are pulled and an apology is issued, they will not eat at your restaurants. |
| cfarley | 10/6/10 |
| i have never eaten at a jack in the box and i probably never will because the commericals you run on tv are disgusting and nasty. sure sex sells most things, but if you want a hamburger, you do not want to be thinking about having sex. all your commercials look like they were written by a pre-pubic adolescent. the last commerical in reference to viagra is disgusting.... what does that have to do with eating a hamburger it makes me think that maybe you might be putting a little extra sauce on them. everyone i have talked to agrees your commericals are nasty. please remove them and try to appeal to the all american wholesome customer. |
| cfarley | 10/6/10 |
| i just wrote how disgusting your commericals were.... i did not give you 5 stars...i have never even eaten your food. probably won't... your commericals are nasty...afraid your food would be too. |
| Mary Broun | 10/6/10 |
| Your new commercial with Jack's mother is in very poor taste. I think it should be eliminated right away. |
nikki  | 4/15/10 |
| I really miss the double cheeseburgers Jack in the box used to have. I went there one day and tried to order one and they said they didn't make them anymore. Why? They were so yummy. I rarely go to Jack in the Box now because they don't have the double cheeseburger. It was ten times better than any other food chains dbl cheeseburger! |
| Bobby Fleckman | 5/17/10 |
| I think you guys should take those mini churos off & bring back the mini cinnoman rolls i like those much better and alot of people think that to. Don't get me wrong they're OK but not better than the ols cinnoman rolls. |
| George Hamilton | 5/17/10 |
| My Feet Stink |
| Paula Kubiak | 9/16/10 |
Today I finally tried your new grilled pastrami sandwich and I have to say, It is great!! This is one of the best sandwiches you offer. I was very pleased and will definetiley be eating there more often. Thanks!!
Paula Kubiak
266 Lado de loma
Vista Calif. 92083 |
| Judy Muenchow jmuen47@yahoo.com | 6/9/10 |
| Please tell us why you cook the eggs so hard (withvthose ruffled edges) on your breakfeast sandwiches. So glad you are using real eggs again but cooked way too hard. We visit the store(s) about 3-4 times a week. Thanks |
| carrie wilson | 8/2/10 |
| On August 1, 2010, at 10:50pm, I visited Jack in the Box located in Bellingham Washington on the corner of Northwest and Bakerview Street. I was in the drive thru having trouble deciding what to order and changed my mind several times. Then, I heard the guy say "I am going to strangle this girl." I left the ordering station and went directly to the pickup window. My boyfriend jumped out of the car and confronted the Hispanic worker and asked for the manager. The Hispanic kid said he was sorry and that he didn’t mean that he was talking about me. However, there were only men working in the Jack in the Box so it was obvious he was talking about me. My boyfriend got back in the car and I told the Hispanic worker "that was really professional" and I left the Jack in the Box and went home. Consequently, I need to speak to corporate about this incident and how the worker was rude and possibly meant to harm me. Jack in the Box, this was the last time I will be going to any of your stores. |
| matthew schramkp | 8/16/10 |
| i was at the jack in the box in moore oklahoma. it has only been in buisnees about three weeks. i went there to order some food. i ordered a jumbo jack and a large fry. when i got my food it was cold. and the jumbo jack was not cooked all the way. and the fries where cold. this was the third time it had happened that week. i asked to talk to the manager. when i talked to him he was very rude. some guy named won. very rude. know i no this is not the way to treat customers. the messed up thing about it was he told me i could talk to the operations manager. he was even ruder. a guy named rafiel. i no this because i asked there names. never i say never will i give my buissness to a more mest up restarant chain again. i will never eat you guy's food ever again. it was my third time to eat it. i was exited for jack in the box to be coming to oklahoma. and had never tried it before. but know i will never eat the food ever again or at another jack in the box store. and i will everyone i know not to go to jack in the box. rather i say jack in the crack. i was scared anyway to eat it at first because i had rememered the ecoli break out from jack in the box from 93. that killed some people. this store in moore okahoma should be looked at. and the management there should be fired. and replaced. of course it will never happen. thanks for a crappy experiance at jack in the box, i will never never ever ever eat there ever again. |
| Dona Brown | 8/13/10 |
| Honestly if I could give you less of a rating I would. Your store on 4402 Maple Ave in Dallas, Tx is the worst one you have the manager himself is very rude to the customers. I could understand if he did not hear my order but he did not even give me my ticket when I asked for it he turned his back. I am so disappointed with the service in all your reasutrants chain in Dallas. If the is the new image of jack in ght box then I am going to give my hard earn american dollars to a company who understands custsomer sevice ant treats there patrons with respect. The are other place to spend my money to bad your employees don't see that. What make it worse no one answers the phone at the store. |
| Jesse | 7/5/10 |
Dear Jack
I had a interview with a Jose Croce
On 06/11/10, Jose never showed up for the interview,
also never called back i called him Monday 6/14/10 left massage
Jose did not call back,Called wednesday 6/16/10 leave massage #2
asking when we can make up the interview
Jose never called I called 6/18/10-6/22/10-6/25/10-6/28/10 and 7/2/10
never got a call back,Is this how you find people to work for you?
I don't think this is right for someone to do.
I would vary much like to work for jack in the box,
but this is discrimination and I don't think you want a law suet on you. if i don't hear from you.You well have a law suet. thank you
Jesse A Fergel Jr
|
| David Whitehead | 7/19/10 |
| today I had the worst experience evev. I got a ultimate bacon cheese combo and the meat was raw. Not only mine was my cuzzns too. I don't kno how pl serve food like that but I will never eat jacknthebox ever again nor will my family. |
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