493 Reviews For Hardees Headquarters & Corporate Office

This morning 10/16/2011, I walked in the rain to go to Hardees restaurant (GreenTree Shopping Center, Dover, DE)...not far at all, since my office is located in the same shopping center. When I arrived in the Restaurant, there was no one up front (not in drive thru or front registers). After waiting for approx. 2min, an employee walks in from outside and takes an order for drive thru. She never acknowledged me standing there, a simple "one moment please someone will be right with you" would have been nice! (Note: I also never saw her wash her hands after coming from outside) Shortly after this employee walked in from outside, another employee also comes in from the outside. She goes over washes her hands, chats with someone in the side office, and then proceeds to walk to the back of the restaurant...again NEVER acknowledging me standing there. I look over and the other young lady is still working drive thru & there is one cook in the back (where was the Manager, who knows??). I stood there may be a total of 9min. (mind you, I only have a 15min break) before finally walking out and walking to another nearby restaurant; I figured Hardees didn't want my business...Very poor customer service on your employees part today. Weems1225@aol.com

Over the weekend we purchased one of the newer burgers (with blue cheese, swiss and onion rings, etc and so forth ). Very disappointed. It's way too much to even bite into comfortably and too many flavors jumbled together. To make it even worse, the bun does NOT hold up to all that sandwich. It was a disgusting mess... Please reconsider...

I'm a employee at Hardees from what I hear it seems many have had bad experiences. It's very unfortunate when you have a rude cashier. Sometimes its not even the cashiers fault your order took so long. Workers are understaffed at times and get a great deal of cutomers and it becomes very difficult to take on the task with low labor and high sales. I should know i work with one other person from 4p-2am. I'm a drive thru cashier, and I also work as a cook when my manager is busy so i'll float back and forth to taking orders than making the food. I get many many customer comments that are great. I believer if I were to move from the store customers would leave. Many of them come there just to see me. I've had several people come from out of state saying they've never met another cashier like me anywhere in fast food, really makes me happy. I think I deserve a promotion after working there full time in murphysboro il. hardees from 07-08 for eleven months while i was sixteen and seventeen all of my junior year of high school. I worked as a cook in the evening during school week and midnights during weekends. During summer time i worked about 54 hours a week full time midnight. I moved to metropolis Il. in sep. of last year and began working at hardees again in March of this year. I was 20 when i started I am now 21. I would love tot be promoted I can do more than some of the people above me can do and some of them have way less experience than I. Hopefully I'm promoted soon. People in the drive thru ask me if I'm the manager and they get disappointed and say I ought to be a manager. I know my customers regularly and they love me and can count on me for satisfaction often leaving tip money that i cant accep. i'll put it in the drawer and somehow that drawer still manages to come up short. It baffles me. No wonder the store is coming up short money. Maybe if they had bed managers like Johnny Rock who have a great potential to be manager. I believe my manager sees it in me. Hopefully soon :)

Usually when we have been to Hardees in Adel, GA the service is good. Tonight was a different story. It took almost half an hour to get my food. My seven year old granddaughter noticed how slow they were and commented that the service was poor! A couple came after I ordered my food. They ordered, got their food, were almost finished eating before I got mine. My wife's fries were cold because they were sitting on the counter for about 15 minutes while the attendant was getting the chicken wrap.

Today I visited the Pgh ( millville) location with my family on my way to visit my fathers grave, which when I was younger visited there quite often. As a family on the go, we spend lots of money monthly on dining out. One of my daughters had to use the barroom immediately and my other daughter was starving so when we went to use their restroom I was astonished on how deplorable the bathrooms where. They were absolutely disgusting. I triple-Plied the toilet with toilet tissue and awed as my daughter used the bathroom.. After she was finished and several washings of our hands without paper-towels we went to get our food, which I didn't really want to eat, but my finace had already done so. The food quality was poor, and the restaurant as a whole had really went down in quality( especially as the prices are not worth it ) I have NEVER expected to see this from a HARDEES!!! It was the worst experience ever.. :( Hands down -0 rating..

On saturday the 29th of october,2011 i ate at the Hardee's of Owosso, MI. A Red Burrito combo was purchased. My wife tasted the burrito and did not like the way it tasted and refused to eat it. so i took the combo back up to the counter to see if i could get the meal replaced with something that my wife had eaten there before and liked. When i told the lady at the counter the problem she made a rude sigh and said what do you want me to do about it. I asked if we could get something else. She said she couldn't help me but would talk to Lori the manager. They did agree to replace it with a fresco burger combo. Yet they were very reluctant to accomidate us. When the meal was brought to our table the same lady threw it on our table rolled her eye's then walked away. Today sunday the 30th of October,2011 i recived a call about a comment card that i filled out. Lori as she introduced herself as was very rude to me. Telling me that she was right there as the situation was handled. She then stated that it was handled in an approperiate manner. Being rude with a firm tone in her voice. She also stated that,"you would be hard pressed to find another resturant that would let me exchange food because we didnt like the taste." I beg to differ. Applebee's of Owosso cooked 3 different stakes for me because they were not properly cooked. Culvers of Mt. Pleasant replaced a Philly steak sandwich for me because the one i had gotten was all grissel. When i fill out a comment card its to help a resturant know what the costumer wants when they are paying $7 for a combo. It is not so that another member of that same resturant can call me and be rude to me the next day. I paid $15 yesterday for rude behavior and unwanted attitude. I didn't want another $15 of attitude today as well. I have been eating at this store location for 20 years and after this incident i will never return to that store again! I will also be writing to the local papres to have them publish my complaints. I am very outraged by this lady's absurd behavior. I would greatly appreciate a call so i can further explain the situation to someone who may care as to how these people at this store think they can treat paying customers. If were all quit coming they all lose their jobs in a state that already is facing hard economic times. My phone number is (989) 331-4264 Jon Kimball

My Family consisting of my wife and our 8 year old Daughter visited the local hardee's resturant located in wood river illnois and we used coupons for our food purchase we ordered a six dollar burger and get one free. and two 1/3 pound cheese burgers for $3.00 and we tryed the two chicken enchillada's for two dollars we then wanted to get some ice tea for a dollar a glass but was informed that that offer was no more. so we asked for 3 glasses of ice water. because we are on ssi/ssd and we dont have mutch money to go out on. we then was given number77 and went to go find a table to sit at over by the tv set's to watch while we was waiting for our food and we could'nt find a clean table to sit at there was food debris all over all of the tables and paper garbage from people that was there and didnt't pick up thier messes when they had eaten thier food. we recived our food and the six dollar burger was under cooked it was raw dripping with red water coming from the frozen patty that was under cooked. we was starving and eaten the food anyway,s then we tryed to eat the chicken enchillada special". we planned on splitting the food. because of lack of money we looked at the food and the chicken enchillida's were flat with a small bump in the middle for some sort of unknown filling..they was covered with a red enchillada type sauce and more than a proper portion of cheese for a topping while the sauce was dripping from the edge of the plate where a thumb print was evident from its preparation. i then walked up to the counter and waited about 5 minuites for an employee to come up front from the back of the store so i could ask for a refund for the food the server woman said that my food was cold and it had been sitting for a while that is why it appeared like this she described to me i told her that the food did not appear like the picture advertised on the window when we came inside she said that we would have to talk to a manager to get a refund the manager came and was stern voiced and she refusingly gave us a refund for our enchillada but not for the raw food that was served while the employee looked at us and she shook her head in a back and forth manner to say no! i went back to my table and noticed a pocket between the wall and the bench that was full of garbage and half eaten food then i had looked down at the floor and had seen mouse droppings and food all around then i reached for my handy digital camera and started taking photographs of the garbage and mouse droppings and here came the mouse he posed for the photos so nicely like he was saying "Here I AM" like he was the new Hardee"s Mascott!!. my wife said that both toilets in the woman's bath was filthy and full of urine! not flushed! I then reached for a hardee"s questionare form to fill out and filled it out noting the defects of service and bad food and filthy tables and restrooms I looked at some old couple sitting in some filthy debris left over from some other people and asked them if they didn't mind if I photographed them and the filth they replied and said that it was ok and was discusted about the condition of the restuarant so I took about 35 photo's of trash and dirty tables and the new hardee"S STAR THE MOUSE! I then walked back up to the manager and had told her about the garbage and filthy conditions of the restuarant and that the restuaraunt was infested with mice and I was going to report the bad condition of the store to the corparate office and I had told her that I had photographed the filth and the mice problem ." well " I was not welcome any more so we walked outside and had seen a mouse outside and had photoed him along with the front of the store with the employee's looking through the glass at us we then walked to our vehicle taking pictures of the trash and debris outside in the parking lot. well needless to say I called and reported the restuarant to corparate and told them about the problems. we used to like hardee's a lot but the lazy employees dont want to clean they just want to serve slop and get paid. its time to fire some people and clean up the shop! before the board of health comes in like I said I have photo"s.

me and a good friend of mine who just came back from serving a 3rd tour over seas. thought we go to hardees for breakfast on hwy 29 north of pensacola florida,to get something to eat. And when we got are food it was cold and the grave wasn't full.My hash browns were hard as a rock. the people were rude and disrespectful. i called the district manager to get this settled but nothing got settled cause a few day later i went back i got the same treatment as i got before.Oh yea by the way i don't want your free meals or coupons i just want good service. i believe you shouldn't settle stuff with coupons or free meals,i think that is a slap in someone face that your not getting to the bottom of things that your blowing your customers off. I mean good service makes good money for companies and poor service makes poor money and bankruptcy. oh yea and 9 mile rd in pensacola is no better they are just as rude as 29. Thank you for taking time to read this, i hope you can get to the bottom of things. Sincerly, Tammy

Hardees...Bonifay, FL... The worst experience EVER!!!! There should definitely be an option for a zero or minus! POOR Management including talking to De Anna... the Manager..and Summer! These people should be fired. These are the people that should be taking out the trash! I would think customer satisfaction should be the no 1 priority! It is not the case here! My boyfriend had a frisco burger, large that was not hot and the bacon was not cooked!!! My burger combo did not even come with a burger...yes I mean the meat..the main part of the burger was not there. Then they brought out another burger for myself and it was horrible as well as no fries! This place is disgusting! ALL the customers had a problem!!! This is unacceptable. We asked for our money back. They gave the money back for mine, but not the other one that is already making my boyfriend sick, because of eating part of an uncooked and cold burger! Only the Assistant Manager was there, and we had to call another manager, De Anna, that was rude and not willing to give us our money back. This Hardess location should just start from scratch especially Management!

I love hardees but the one in callahan,fl something odd is going on with the manager.I find it very odd that I ask the manager for a receipt and she replies I put it in the bag.well there was no receipt in the bag called the bank and I was overcharged $10.the number at the location has been busy for over an hour.kind of curious how many people she has done this too but this is the second time for me.it never happens when she is not there I'm just sayin

your "god of hamburgers" commercial created by some idiot that has no fear in the real "God" has probably worsened your business . I know I am offended by the commercial along with over half the people of this nation

I am not writing to complain. I have not been to a Hardees in a long time. There are no Hardees where I live. There was one about 20-25 years back in mjy town, Petoskey, Mich. I haven't seen any ibn a long time. I remember back in the late 60s early 80s there was a Burger Chef ion my town. I heard that Hardees bought up Burger Chef, was wondering if this is true. I used to eat a burger called BIG CHEF, OR BIG SHEF. Ia loved it. I wondered whether Hardees has that on their menu. I also wouldn't mind knowing what goes on the sandwich, as I am no where near a Hardees. Again, its the BIG SHEF, Do they carry it, Would love to know, thanks Peggy pjcass84@charter.net If I were to rate the BIG SHEF, as I call, it would get 5 stars, thanks

Our family and most of our friends love eating at Hardee's, however lately there's been some changes that have been for the worse, like for instance removing certain items from the menu like their Crispy Curls, only to have them put back and taken off again. Then there is the Caramel Crumb Biscuits that were so delicious, but they took those off as well. They did however bring back the chili-cheese hot dog but only after a very long absence, and let us not forget about their Southern Breakfast Potatoes, which were very tasty but alas they too had been removed. I don't seem to understand the rationale behind these moronic ideas to get rid of menu items when customers like them so much. You would think they would try and keep them on their menus but such is the brain-trust behind the corporation I guess. Well if you want to keep many of your customers happy, just bring back those menu items I named off and they will be coming back in droves.

I've had trouble for years with this Hardee's on Lackland and Craig Roads in Saint Louis, 63146, at their drive-in window. They hire some of the laziest and outwardly rude people you'll ever come across. Half the time they don't get your order correct. Other times they get confrontational when you correct them about getting your order wrong. Today I went stopped there while driving home. I had to wait several minutes behind a truck at the window. When I finally pulled up to pay for my order, a car pulled in behind me. I was told that my order was taking too long to cook and I'd have to pull up and wait because there was a customer behind me. I said I wasn't moving, that they'd have to wait like I did. When she insisted I said "No" and she closed the window. She then went outside to the car behind me, gave them their ice cream and took their money. Two minutes later she gave me my order through the window, said, "You have a nice day!" then closed the window and said "You're rude." I hauled off on her and called her every name in the book, also asking why she couldn't apologize to me for my long wait like she did the woman behind me? What caused the problem? A Rude, aggressive black control freak female with an ignorant mouth who hates white people. That's what caused the problem. There is a McDonalds about a mile from there that hires the same types and I've had it out with them. This is a nice area and this trash doesn't even live here. They couldn't afford it. Yea, Hardee's. This is what your customers have to deal with. Next time, I'll have a witness and you can expect a lawsuit. Either that, or fire that trash.

Any one who writes an ignorant comment can go and try to work at hardees. I bet it's alot harder than you think, first of all they have to deal with nasty costumers like you. I enjoy Hardee's alot and the employees at Leadington, Mo. Hardees are very kind. The cook's make the best 1/3 pound steakhouse thickburger.

My wife and I have eaten dinner at Hardee's for many years and recently it has gone down hill to the point I will never eat at that hardee's again. Can anyone tell me how long should you have to wait for a burger and fries with one order in front of you? After 15 minutes I wanted my money back. The manager acted like I was inconveniencing them, and didn't showed a lack of concern that was shocking. NOTHING no I'm sorry, no nothing, and if could prove racial intent I would and will. Truly disgusted.

Aberdeen, SD Front counter person the other night - name started with a T - was rude, wouldn't take the order, and was too busy yelling at the cook that she doesn't have to do her job, that's she's the manager's pet, and it doesn't matter what the cook says. She finally comes to take the order. She was impolite, and in a huff.

i live in lake city fla. add i eat at hardee's a lot but on 9/17.2011 the girl ran my debit card 3 times and i did'nt find out till mt=y statement came ,,i been told that the home office will fix it but as of today nothing so be careful with you charge cards at hardee they will run it more than one time!!!!!!!!!!!!

Are there any plans on building a Hardees in the Bessemer/ McCalla area. There is a need for one and space for one at the shopping center off of Hwy.459 at exit 1 ( Eastern Vally Rd. )We do not have one close by. Thanks

Your Cynthiana Ky store needs some serious attention from what i heard the manager got an employee pregnant and there is alot of drugs going on in the store. It is terrible on day shift i cannot believe this young kid is a manager the way he plays around with the employees.

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