27 Reviews For Hallmark Cards, Inc Headquarters & Corporate Office

Disrespectul employees

The Alabaster store refuses to let paying customers use the restroom. According to the International Plumbing Code (IPC), they are breaking the law! The employees are very disrespectful and uncaring!

Horrible!

Horrible Horrible service every time I call Corporate office there is this one lady who answers the phone and sounds like she hates her job she will not let you finish your sentence without interrupting you and putting you on hold or to go to the option menu which didn't help at all! I called four times before I just started clicking random numbers in the menu so I could speak to someone who would listen to me...

Horrible upgrade lost my acciunt

Your upgraded (downgraded) website is the worst I have ever seen. It has refused my temp (your) passwords five times, and refuses to allow me to reset my paswords. I did nit pay $12,00 for this mess.And when I go to the e-cards why is it screaming at me? At least the old site knew me.

I had purchased one of the Cupigs for our niece who is at UNC Hospital with acute leukemia. This has been passed around to others to cheer then up. All the stores are out and I was wondering if there is any way I could get 4-5 of these to give to the Oncology Floor at UNC Hospital, Chapel Hill NC. I am looking for the 11" cupigs. Thank you for your help in this matter. Christa B. Herndon

I am always impressed by Hallmark and use your products and your computer programs religiously. Question: When can I expect to see the 2013 Card Program in the Office Supply Stores? Thank you!

I work at a retail store that has a Hallmark section within it. The merchandising rep for Hallmark looks to be almost 70 years old. She is always seeking help from the store employees to assist her with her job! The reps with Hallmark are not store employees and they make more money per hour. Is Hallmark using people like this in these types of positions to fill some kind of EEOC quota? Who hires a 70 year old and expects them to be able to lift 50 pound boxes, which is a requirement for this job!

Triple Dog Dare Christmas Story, August 16, 2011 Bya0 (Tampa, FL) a0a0 Amazon Verified Purchase() This review is from: Triple Dog Dare Christmas Story 2010 Hallmark OrnamentLoved the story now have the ornmneat. Hallmark has done it again with an ornmneat true to the movie, A Christmas Story. There are many memorable scenes but this one is the best! Help other customers find the most helpful reviewsa0Was this review helpful to you?a0 | a0

stop complaining... if you don't want to buy hallmark - go buy the cheap stuff. i happen to think their cards and their customer service is great! We are living in hard times now.... please.... just be nice. i very much dislike complaining. i am hoping to be hired by hallmark.

The Hallmark Management at Amit's Hallmark in Bartlett TN is the worse. I purchased over $100.00 in Keepsake ornaments and this store offered a lay a way so I took advantage of that and purchased (7) ornanments. Then two weeks later they send me a voucher worht $5.00 off EACH Keepsake ornament, up to $50.00 so I thought they would honor this and take off my lay a way but no would not do that. So I asked if I could return the ornaments and re-purchase the ornaments using the voucher but no, no returns on ornaments. I said well htis voucher does not do me any good since I do not want to purchase anymore ornaments, that was the whole purpose of purchasing the ones I wanted and put in lay a way. Needless to say I used to really like Hallmark and I have spent a lot of money but no longer will I shop this store and maybe not any other as well as I am very dissatisfied. It is pretty sad when you can't even count on Hallmark.

On 2-3-12 I purchased my new membership for $30.95 and picked my free hallmark ornaments. Who-o-o Doesn't Love Snow and Christmas window 2012. As of yet - I have not received them. When I went to the ornament premiere weekend (and bought $250.00 worth or merchandise that day) I realized I hadn't gotten them so I called customer service and was told that when I ordered the membership, and by the time the ornaments shipped (sometime in May) my visa had run out. Well, when I ordered them, I didn't realized that they would not ship until may so my card did run out (in March) but I was sent a new one - like happens every few years. I was told that I should have been notified, which I was not. So I guess someone just dropped the ball. Well - a supervisor came on the phone (now this was a month ago) and told me she would flag the order so I could get my ornaments. In the meantime I ordered Mrs.Clause's cupboard (which I received yesterday) but still no ornaments!!! What is the hold up? This is not my mistake and I have called twice and gotten the tun around. I am ready to call up and cancel the whole thing. I have been in the club for years, but I am probably not going to join again. No wonder companies are going bankrupt in this country, if this is the way you cannot even handle a simple problem like this. I am totally disgusted. And if you want to verify that I spent $250.00 on premiere weekend, I was at the hallmark store in Garden City, Cranston, RI. I am sure I can get the store number for you.

Walter Wagner ---I and many of my friends wioll join the boyott of Hallmark, until the tea party ards are pulled and a apology is publily gien by Hallmark.

What has happen to the great American Company Hallmark? Now when I look at your cards 75% or more are made in China. Well that is the end of Hallmark cards for me. I will look for other cards, that are made in the good old **USA** Hope that more people will start looking at where their cards come from.

i had a bad experience at the local hallmark store. I talked to them last week and told them I accidently brought my granddaughter the precious moments years 5, 6 and 7 and had them up in the closet then bought them again at her birthday and forgot I had them already. I had bought the oldest one who is now 22 the blond hair girl series and was going to buy the other serious of precious moments for the next grandchild. she said no problem just bring them back and we will exchange them. I brought them today and the manager said would not take back because they had some dust on them. I told her I hadn't even took them out of the box so It must of been poor packaging. She said there was nothing she could do. Also said that I didn't buy them there because the sticker was square instead of round. I told her I didn't go anywhere else but there. I had even offered the other girl to take them back at a lesser price as they weren't going to do be any good. I was very disappointed as I have spent hundreds of dollars on the series and will now have to go somewhere else because apparently my business means nothing to them. I will also let my friends know that too.

I am curious as to why there are no mothers of color featured in your Mother's Day commercial.

I took my grandson (4yrs old)shopping yesterday to look for a Mother's Day card for his mother and was shocked to find at least 4 Mother's Day cards with cuss words in them. I have enough respect for my mother to NEVER give her a card that had profanity in them.I don't know if I will ever buy another Hallmark card again. SHAME ON YOU HALLMARK GREETING CARDS.

Hello, we received a Schroeder wireless band member ornament along with the others for Xmas, and we had just got out of the hospital with an emergency appendectomy, so Xmas was hard this year! Well our Schroeder is defective! The speaker box is all distorted sounding even with fresh batteries! Now we are unable to find another anywhere!

I have decided to cease my lifelong religion of purcha$ing greeting card$, during the multiple time of year. For the multiple people in My Life. As another phase of personal financial pressure, supercedes. I went to 2 stores, in searching for the correct composure of wording. Both stores had bothering low inventory -- for consumers who want the low-priced cards. As that being the fault of the employees & stores: Rite-Aid & Vons And as I told my comments to the on-site c.s. of them: they not care. Purchase of 'on-line' cards be even more expensive. Recently, UNTIL NOW: consumers cannot even report customer service situations ---- to "Hallmark Greeting." As "Hallmark Greeting" does not greet their consumers, via the(ir) website. Be it ph# Be it contact form "Hallmark Greeting" === a very concealed, do-not-care business. (be like me) I DO NOT ENDOR$E HALLMARK ANYMORE That Be The Freedom In Why Other Brand Names To Exist This Chrtms, my receipt be "$17.72" for 5 Hallmark Greeing cards. That's way too much $$$. Almost 1/5th of a $100.00 bill

I did not purchase your Christmas cards this year because they are now being made in China. I will not send out any kind of card made in China or another foriegn country. I'd rather write a letter. I did find another Company that manufactures their cards in the U.S.A. that I did purchase.

I purchased one of your recording books and accidently picked up a Spanish which I needed to exchange.The original purchase was on 11-28-11 at 11:47AM in the amount of $74.77 at Evenson's Hallmark,Mankato hEIGHTS , mN. 56001, MEMBER # 928990532021. I went for the exchange on 11-30-11 at 11:34 AM. I t was a disaster!!! T he clerk was absolutely impossible! She wanted to charge more than I had paid, had receipt, and went through more stuff than carters has liver pills. I finally, said ,in desperation"just give me the book back and i'LL GO ELSEWHERE. AT THIS POINT SHE CALLED A YOUG WOMAN UP WHO ADVISED HER TO DO AN EVEN EXCHANGE BUT SHE HAD ALREADY COMPLETELY MESSED IT UP. I WILL OBSERVE MY CREDIT CARD REPORT VERY CAREFULLY. I am a former customer service manager for a manufacturing firm and I must say it is the first time I would have fired a person on the spot. Now we will see if you have the courtesy to respond to me.

I am also a rep for a greeting card company, (not Hallmark). Today I was in Walmart Store located in Rincon, GA, doing my job. I inquired about setting up my Christmas cards, which is very few. The person working there, which was the boss (Elaine) or the other rep working with her, told me it was too early to display my cards. That is fine. I went to work on the next isle and they started bashing me, stating that there was no way they were going to stop what they were doing and clear room for my stock, besides it was written on the box for 11/23/11. I could not hear the older woman making her comments but she was chimming in also. I rounded the corner and informed them that I was on the other side and could hear what they were saying. The boss woman looked at me smiled and stated "oh well", "sorry"!!! I informed her that she did not make Hallmark look good. I was truly disappointed in their conduct. What if I had been a buying customer? Also, she was on a call earlier when I arrived and I heard her tell the rep on the phone to just place it anywhere and tell them to call her if they did not like it. Poor customer service. my email is ga.sunflower52@windstream.net if you would like to further discuss this.

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