Green Mill Corporate Office | Headquarters Contact Phone Number & Address

STEVE

1/16/12

IT S PRETTY BAD WHEN YOU HAVE A EMPLOYEE WORKING AT YOUR WAUSAU EATERY,THATS GOING TO
SCHOOL TO BE A POLICE OFFICER,AND HE CALLED 911 TO TELL WHEN POEPLE WHO LEAVE YOUR
PLACE THAT HE THINKS THEY HAD TO MUCH TO DRINK AND HE GETS THEM PICKED UP AND ITS OK
WITH YOUR MANAGER. I BRING CUSTOMERS THERE EVERY DAY OF THE WEEK AND DONT THINK THAT RIGHT HE'S A MINER AND HE DRINKS THERE HIMSELF. IF YOU HIRE MORE GUYS LIKE JAKE YOUR
WILL HURT.

Jean Burentt

10/13/11

Green Mill and their delivery service in St. Cloud is very poor. I called on Thursday, 10-13-2011 around 10 am for food to be delivered by noon for a lunch meeting in our office. The food was not delivered on time. It was at least 1/2 hour late. I called back to the Green Mill about 12:05. The phone rang 30 times at least before the phone was answered. There was confusion (I understand that they were busy), but I was told the food should be there soon. At 12:25 I called back to ask for the Manager as the food hadn't been delivered yet. The manager was unavailable and I was asked if she could call me back. Then the delivery came, while I was on the phone, and I said yes to call me back. I asked the delivery person if the couldn't find our office and was told no, they were just very busy. no apology for being 1/2 hour late and I would have to interupt the meeting with the food. The Manager called back at 1:20. I relayed the above info + the hamburgers were rare and I asked for them well done,and when she asked what she could do to make our next order better, I said that we would most likely not be ordering again. She said...Fabulous. Thanks for your call. And hung up.
They had sent a $15 gift card along with the late order, so I know that they knew it was late when I called the 1st time. In fact, I'm not sure it was even prepared by then. I would have been happy with a phone call from them telling me they were very busy and the order would be late. I feel the service is unacceptable and hope that this can be corrected for future customers.