157 Reviews For Goodwill Industries Headquarters & Corporate Office

Goodwill is a joke! I can go to Walmart and spend about $5 more for something brand new, can get things on clearance at JCPenny, Sears, Macy's, etc for cheaper too! Not to mention the fact that the manager in that store is very rude and has no customer service skills what so ever!

i want to say my experience with the counselors in new orleans la they have the worst staff in their admin. building in the world those people were horrible mrs, gilllord she's not professional at all,she has a very nasty attitude like she's always angry or like she doesn't want to be there that whole administrative office on tulane ave in new orleans,la need to be fired and a new staff should replace all them even the receptionist. if i had a phone number i'd report them all but i don't so i'll post it here instead. they are lazy and missing in the field @ the casino's type workers they cover for each other in their wrong doings. so if your in new orleans la please don't nuy or support anything at the tulane ave. store until they get a better professional,nicer staff.

I have been shopping at Goodwill for years now. I have averaged about $200 a month there. Not anymore. It seems like good stuff never makes it to the floor anymore, and when it does, it is not even marked 50% off what the item would cost new. I see DIY projects marked for $25. There are 4-5 stores in close proximity to me. I have been to 4 of them in the past week and left empty handed every time, for two reasons: The prices are too high (a trend that has been growing there for the past year or so, with some stores less reasonably priced than others-this last increase, between $0.40 to a dollar for all flat-priced items and furniture prices increased by 25-50%) and the inventory is not like it used to be. I think most of us who have loyally shopped at Goodwill do so because the inventory was constantly changing and prices have been reasonable. Since the New Year, the stores I go to don't even have a place to put everything-there is so much over-priced junk cluttering the walkways and every shelf available. Most items now reach the $5.00 mark (including picture frames clearly marked by the manufacturer for $3-I actually laughed when I saw this). I will be heading back to Craigslist, Salvation Army, Catholic Charities, eBay, etc. I am soured on Goodwill for now.

I love Goodwill for one fact, it serves as a wonderful place to dump off junk after hours under the cover of darkness, that can not be picked up by regular garbage collection. Why pay someone to pick up and dispose of old televisons, mattresses, broken furniture, soiled carpets, batteries, deceased pets or depleted uranium.

I work for store 251 in Myrtle Beach,SC..btw I LOVE suzy Qs post..you are SO right on..id like to add more juicy info about Goodwills EVIL and GREED..they receive money for hiring disabled persons and veterans or both..they actually get money for every damn body they hire,just more if ur "documented" as disabled..ok anyway..Goodwill is all about making money and "production" numbers..now these stores are supposed to be minimum 60% employed by disabled people..if these people DO NOT meet production levels..they can then be "time studied" from workforce development..so then by LAW they can legally pay these poor people SUBMINIMUM WAGES..and since labor laws of 1986..there is NO minimum..the can pay whatever they want..AND even if they don't collect disability or SSI..so how is this EMPOWERING or IMPROVING peoples lives through the diginity and power of work?..YOU ARE RUINING PEOPLES LIVES GOODWILL!!!..GOD IS WATCHING YOU!..also. they sell COUNTERFEIT handbags and everyone knows this..all you have to do is contact your State Dept and speak with an investigator..if they have these fake goods on the floor and selling them..it is ILLEGAL..they can be fined and prosecuted!...the money they make is used to open more stores and line executives pockets..ROBERT SMITH..CEO..YOU SHOULD BE ASHAMED OF YOURSELF!...you're a MONEY HUNGRY TYRANT..YOU HAVE NO SOUL..EXPOSE GOODWILL for what they really are!!!!...

Goodwill is a scam. They sell the clothes-millions of donated clothes-to other dealers for high prices!!They in turn sort the good stuff for their stores and sell it at high margins. They make more than Bloomingdales and Macys because they dont pay anything for them. Its a 5 billion yearly enterprise with most of the money going to individual directors. If you want to donate DO NOT DONATE TO GOODWILL. Give instead to Salvation Army or to sell your clothes over the internet!!!

here in post falls idaho, there is a major road that runs right behind the goodwill so you can see what people donate befor it goes into the store.i have seen many good things go in but never hit the floor to be sold. i even donated some good resellable stuff and went in the store every day for 2 weeks and it never showed on the shelves!!!. just tonite they had a brand new electric toothbrush next to the cash register, i asked if anybody could buy it and the fat b$$ch behind counter said No !! in a stern voice. well the hell with goodwill, their ripoff employees, their overpriced online auctions, and their bad attitudes!if you think of donating to goodwill, save yourself some time and just ask the people who work there if they want it, if it is any good they will end up with it anyway.

I am absolutely disgusted with the high prices being charged by Goodwill Industries here in Santa Rosa Ca. I have been shopping Goodwill for 40 years and have seen the prices rising higher and higher over the past 10 years. Why are mens t-shirts priced $2.00 but womens t-shirts are priced $4.00? Kitchen utensils $5.00 a piece?? Glasses $3.00 a piece. I won't be going back until these prices come down. Nor will I be donating and I am telling my friends not to donate either.

I went to Goodwill in Rocky Mount NC and buy same tennis shoe the cashier said they was five and ten dollar.But the sign post the shoes for $3:29 and them sold them for Ten and Five Dollar, and that like telling a lie a about the prices I call the manage he said they change the price with how they look and what shape they of in.

The goodwills in my area are hiking prices on everything. Also the online stores are kind of a ripoff. Their shipping charges are outrageous and don't make sense. For example an item that cost a dollar to ship size small and just weight a couple of ounces their shipping charges are $9-11 dollars, very ridiculous and on top of that they have in place handling charges that typically go for $2-4 per item, sometimes they dont allow combine on shipping forcing you to pay handling fees and shipping fees for every single item...what a scam they have for stuff they get for free...I smell corruption !

I have wanted to write to Goodwill, Salvation Army, Value Village, and any other "charity" thrift store. WHY, on earth would you price stuff you get for FREE at 75% of new? It's broken, missing parts, no warrenty, and like I said...it came to you free. Reading all the other articles, I can see that your corporation is corrupt. (The CEO's reading this are probably having the last laugh.)The employees are under paid according to the above articles. Why do you have display cases with high end jewlery, or antiques? Some priced in the $1,000's and I am sure about 1% of your customers could even afford it. I saw a schwinn stingray priced at $289. Are you kidding me??? The tires were not original, it was in fair condition at best....e-baying it would probably on get you $100. A pair of faded jeans in the womens section was $49. Yeah sure they probably go for $100 new...but this is a THRIFT STORE. Your customers are low income. I have gone in with the intentions of spending $40 or more on stuff that I could use. I end up leaving having spent $0. Loosen up the prices, price it accordingly and remember you got the shit for freeeeeeee!!!!! I know I would spend more. But not at the current pricing.

I am complaining regarding the goodwills in the Santa Clarita Area. They receive donated items that they mark sky high, that either sit on the shelf until they are broken and are of no use to anyone. If this is a "win win" situation, then why aren't they marking items at a "win win" for everyone concerned. Many disabled, unemployed and consumers who other wise can't afford things should be able to purchase donated items at a fair price and not close to retail for a used item. I have noticed that they wait to bring out under-marked items for when their family or friends come it. On occasion, I see the staff lead certain consumers to rooms where they have stored items or hid items for them to retrieve. People are ripping off tags, changing tags and if you want an item that doesn't have a tag they will mark it up to what they feel that certain customer can afford in most cases RETAIL. One manager named Jim who works in the Stevenson Ranch store, is the rudest person and you hear people talk about him including the employes. He raises his voice in the store and rants and raves about different shoppers . Is lack of professionalism and management skills is disturbing. After shopping Goodwills at other locations, SCV by far has the highest price Goodwill! I will never donate to Goodwill again! They do not live by their Mission to help the needy. THEY HAVE BECOME SO GREEDY!

Glitter fascist sale shows poor customer service. First displaying red and black balloons. Forcing people and actually yelling at people to stay behind an elderly person that could not have been waiting out in the cold since 4am. Then claiming that there was a time limit on deciding to purchase items. Only to find out later that the stuff offered was mostly junk crap not worth a dime. Goodwill is not a community friendly non-profit and promotes and helps more naturalization than helping the people born here on the land. I hope karma takes over and shows the fraud for what it is.

TODAY BEGINS VETERANS DAY WEEKEND..... I HAVE SERVED TWO COMBAT TOURS IN IRAQ, TOTALING 28 MONTHS OF MY BOOTS POUNDING THE SANDS OF THAT MISERABLE COUNTRY. FIRST ONE FROM SEPT 2005 to SEPT 2006 WITH THE 4th INFANTRY DIVISION FOR 13 MONTHS AND THE SECOND FOR 15 MONTHS WITH THE 18th AIRBORNE CORPS....I RETURNED IN APRIL 2009 FROM THE LAST ONE. I AM A REGULAR SHOPPER AT GOODWILL....THEY OFFER DISCOUNT TO SENIORS...AND....TO MY DISMAY.....TO STUDENTS BUT NOT TO MILITARY VETERANS!!!!! FOLKS, WHAT IS WRONG WITH THAT!!!!!! CAN SOMEONE TELL ME A REASONABLE, LOGICAL EXCUSE AS TO WHY A DISCOUNT IS GIVEN TO A STUDENT WHO DEFEND THIS COUNTRY WITH A PENCIL IN THEIR MOUTH AND A BOOK IN THEIR RIGHT HAND AS A WEAPON? WHEN I ASK THE CASHIER WHY WE ARE EXCLUDED I HAVE ALWAYS HEARD THE SAME EXCUSE "we are working on it" FOR THE PAST TWO YEARS!!!!! I DEFENDED THE RIGHTS WE HAVE BEEN ENJOYING THIS DAYS....AND WE, THE MILITARY COMMUNITY DESERVES BETTER THAN THAT....THESE PEOPLE NEED TO GET THEIR STUFFS STRAIGHT AND SOON!...... IT IS SOO PITIFUL TO HEAR THE SAME ANSWER ALL THE TIME.....IS TIME WE GET THE RECOGNITION FROM GOODWILL....

i am a regular shopper with goodwill and heres my story, Last week i was shopping at the northwest side outlet in indy. I had finished shopping and was sitting in my car when one of the managers came outside and got in her vehicle no big deal i see it all the time, However when she put a brown paper bag to her lips it dawned on me that this job must be too much for her no wonder she is harsh towards the customers at times. It gets better another employee (a cashier) came out too she stood right next to her manager as she took another swig from her bottle both of these employess should be fired one for condoning bad behavior and one for demostrating bad behavior

Went to goodwill in Anderson s.c in the stuffed animal bin there was a Garfield the cat stuffed animal with a net on it all items suppose to be 50 cents in this bin got to front to purchase it and the guy said it was not marked to sell. I mean really WTF so he then takes it in the back and comes out without it says I can not purchase it they have to price it. Not only did it piss me off because it was in the stuffed animal bin but my daughter age 7 thru a hissy fit home! Y'all people are ripoffs everything is to expensive & it's not fair to take away from a child just because something ended up in the wrong bin as the manager said. The boy at register seen it came out of stuffed animal bin he also didn't have to be a dick head & just let me have it for the price the bin said even offered to pay more how cruel are y'all people!! The crap is giving to you needs new friendly staff and more reasonable prices....

I have recently three problems shopping at Goodwill. 1. Store would not accept their own $5.00 coupon that was issued at neighborhood grocery on back of dated receipt because Goodwill exp date of 12/2011 was torn off when reciept issued. I had shopped for an hour and had to pay full price if I wanted goods. Manager was no help. Town & Country issued me another Goodwill coupon and apologized. 2. At donate $2.00 , buy 1 pair jeans and get 2 free sale. Store clerk and manager didn't feel that corduroy jeans were included in offer but did include colored stretch jeans. 3. Brought pair of men's Polo jeans to clerk . Sign clearly stated "All Jeans $7.00 unless marked differently. Jeans had no price tag but did have plastic color used to identify prices during sales. Clerk said jeans should be higher price because of Polo name. She sent another clerk into back who came back and said $8.00. I was so insulted that I will never donate another item or shop regularly in Good Will again. They can be so rude to regular customers even though they operate solely on free donations given to them. This is not good customer service.

THEY GET THIS STUFF FOR NOTHING. Over the years, our family has donated thousands of dollars worth of goods to GOODWILL. Now that the economy is stressed and more of us people are shopping at GOODWILL, the are spiking prices, exploiting the situation and profiting from our loss. In other words, GOODWILL is taking advantage of a bad situation. They should be doing just the opposite and should be renamed BADWILL!!!

i went to the good will store located on east colonial dr orlando fl and the management is the worst the service is the worst and on women in particular of the managment was rude and very un helpful fliting with customers and very inaprpreate...I would nver shop nor donated anything to this store in the future un less they changed there management staff...

i was a goodwill shoper at the east colonial locaton in florida they have the worst managment staff i've ever seen on women in particular (Donna) she is flitty with customers rude yells at peoples childern and is very unprofesonaland should not be anything but a part time cashier or work somewhere were she doesnt deal with people. because or her i will not shop or donatae any thing in the future...

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