Giant Eagle, Inc Corporate Office & Headquarters

Giant eagle wouldnt let me use coupon for free item bc it was "print", even tho it was direct from the company.Also treated my daughter terribly while working there. She worked maybe a month, found out she was expecting, (high risk bc previous miscarries) n needed weight restrictions. Her "super" told her, very rudely, she was in NO way getting special treatment or she would be let go bc ppl been having babies for yrs. Daughter was cramping one day & sick,asked to leave early,they refused bc no1 to cover her shift. She walked out. Very rude,selfish employees!!

Just recently I've noticed a decline in customer service at three different Giant Eagle's in the Columbus, Ohio area. One person serving 5 people in deli; notes left at the bakery counter saying "if you need service go to deli"; only 1 full service register opened with a line feet deep; you have to search all over store to find help. This is all new. Finally I asked a manger and was told "we don't get the hours" whatever that means. I could get this service at Walmart with LOWER prices. The worse part when I talk to a manger I just hear "I'm sorry", and it doesn't seem sincere

For the last four months or so when I have been shopping in Giant Eagle, I have been made ill by the the air freshener/fragrance in the stores. My clothes smell after I leave the store. Are you someone who has been bothered by this? If so please let Giant Eagle know. Perhaps they will stop scenting the air in the stores. Thank you.

This disgraceful place had the nerve to refuse to take a check claiming the advantage card shows me to be a deadbeat. This card and my checks have been taken by Giant Eagle for over twenty years. The same advantage card the same checks. TO GIANT EAGLE: EXPECT TO BE PAYING DAMAGES.

i want to let you know what a pleasure it is to get my perscriptions at the Baden Giant Eagle. They are a friendly ,efficient helpful staff. A special thanks to Patty and Jen for their personal attention. Joe Espey

I LOVE my Giant Eagle Pharmacy in Greensburg Pa. I need alot of medications and no matter when I call for them, the pharmacy always gets them ready quickly. I think the staff is knowledgeable and very friendly. They even have doggy bones for my dog when I go thru the drive thru.

#6502 Columbus Oh 1000 Dublin Granville Rd is TERRIBLE!!!Every month I have to call back and forth from my Dr's office to the Pharmacy because each time I call the pharmacy they say they do not have my one prescription. So, then I call back to the Dr's office and she has the confirmation in her hand. I have even been told they didn'ty have it to they had it within a couple of minutes and to find out after calling back and forth 5 times it was there the entire time. This no kidding happens to me every single month . Not to mention the wait time in the drive thru pickup is 20-30 mins with just 1 or 2 cars in front of you.I am not sure why they cannot get this right I am not even sure why I continue to go back.

Just returned rotten lettuce from your store in Willowick Oh. Will never ever go to another giant eagle store again. Mgr said that it should have been cut out. It should have been thrown out. you should be ashamed to have something like that on your shelves. F

I had purchased Seamazz product Swai Fillets (fish) frozen fish which is an excellent product. However, I just learned that Giant Eagle NO Longer CARRY THIS PRODUCT. WHY? Later I discovered that OTHERS have inquired about the same product. I called Mazzetta Company for information and was told other callers have also inquired about the very same Swai FIllets. Please check to see if this product can continue at Gint Eagle. Thank You

My handicapped husband is owed 16.75 hr of pay from the GetGo at the Kennedy Twp. Giant Eagle. Part of these hrs he should have bene paid 4-11-13 and the rest on 4-18-13. The Getgo mgr. did not have time to input his hrs into payrol. I have also witnessed the headcashier Roseanne being very rude to not only customers but the handicapped people that bag and retrieve shopping carts at this Giant Eagle. I wonder if this is how Giant Eagle really treats their handicapped employees. Appears they hire them to degrade them. Why won't it let me rate less than one, they don't deserve any rating.

Barberton GE has a very rude customer service rep up front! He told me "I told you to use debit and not credit" when I purchased a money order! OK??? Are you always this unprofessional? It's very convenient to buy GE but it's also very convenient to go to Walmart on the way home from work! I'm just as tired walking through GE as I am at Walmart!

When you shop, you should really watch as thibusiness wing rung up, because YOU read the sign wrong 90 percent of the time. Match the UPC codes with the tags UPC, if you're too lazy to do that you deserve to pay a higher price. And don't act like its our fault because of where signs are placed, you're lucky you get the courtesy of signage showing things on sale. We don't owe you anything.

On Tuesday 3/19/13 I purchased 5 bottles of Pepsi, only because of the way the signs were placed on the selving and made me think it was only .99 cents per bottle. Later at home when I was reviewing my bill I noticed that I was charged $1.99 per bottle. I called the store to complain and was told that the Pepsi was going to be moved around on the selves to make the sign more discernible. I was also taken aback that Giant Eagle would even charge that amount for Pepsi, when it can be purchased for less at many stores. This is what added to the fact that I thought it was only .99 cents. I certainly don't like to feel like I may have been taken advantage of.

I feel that Giant Eagle pricing is so off the wall. I will never shop in there again. For example there is a product I buy and they charge almose $6 for it and I found it at Walmart for $3 less. Another product they charge $4.98 and I can get it at other places for $2.98. Produce rots fast. Grapes are old, peaches and nectarines are dry. Need I say more.

Hartville Giant Eagle is as they refer to it a small store, with that attitude it will probably stay small. They had a young woman there working in Customer Service her name matched her attitude and her smile when you walked in the store, Joy. The attitude of the store has changed with a recently transferred manager, a tense, heavy, feeling is enhanced with the too often sound of the new manager talking down to the employees in front of customers, the regular employees were like family but that small town neighborly feeling is definately gone now, and even the Joy is gone from the store. Really bad decision whoever made it, the only thing worse than a small minded store is a mean small minded store.

i love shopping at giant eagle but i am so sick of hearing their same commercials when they have specials on gift cards- the same people r in them and they are very annoying and childish- plus they use my family name which bothers me- please change to something else- its time for a change!!!

The Giant Eagle in Beachwood, Ohio is disgusting. The store is dirty and the employees uniforms are gross and so are their attitudes. It needs to be reconstructed and deep cleaned. I will never purchase food there again.

I went to Giant Eagle in Amherst, Oh yesterday to use my tresemme coupon which is a competitor's coupon and was told they don't take them because it was printed! I just used a printed competitors coupon on the 22nd of this month. I know the coupon policy and every time I go here I have a problem using coupons in general. I have heard MANY bad things regarding coupons at this store from many people! This store is the worst and has many RUDE employees! I don't think they like the fact that us couponers get things for cheap and sometimes FREE! I will NEVER shop there again! I will go somewhere else!

Giant Eagles is the worst pharmacy that I have ever dealt with , from their stupid drive thru that has room for 2 cars or 3 if you want to face traffic head on, to waiting 1 to 2 weeks for a narcotic perscription that can send you into withdrawal time after time, not to mention can't get it right with the insurance company at the Mentor- on the Lake Giant Eagles on Andrews Rd. Poor poor service. Go to Walgreens, Rite Aide, or CVS and save yourself the discouragement.

I am reviewing the Giant Eagle on Rt 8, If your in the need of a prescription this is NOT the place to go.They are the worst in customer service and never have a full prescription in stock so you continue to waste your time to make return trips. Better to go elsewhere. If there was anything lower then one start that's what they would get.