4200 Wildwood Pkwy. Atlanta, GA 30339
(678)844-6000
Reviews For General Electric Company Corporate Office
virginia farver  | 5/14/12 |
| DO NOT PURCHASE A,' SMART,' APPLIANCE!!! RF RADIATION IS A CLASS 2B CARCINOGEN THE SAME AS DDT AND LEAD!! ALL OF THESE NEW CRAPPY APPLIANCES ALL EMIT RF RADIATION WITH EMBEDDED CHIPS INSIDE!! YOUR KITCHEN WILL NOW BE THE,' DEADLIST ROOM,' IN YOUR HOME!! THIS SMART GRID, APPLIANCES AND WHATEVER ELSE THESE MORONS CAN IMAGINE!! I WILL NEVER PURCHASE A G.E. APPLIANCE, EVER AGAIN!! PASS THIS ON!! | |
| s. grantland | 5/18/12 |
| got a washer less then one year old splashes water over tub been 7 techs out still no fix spokeperson for ge said washer was up to thier standers that tells me a lot about them one tech said it was a bad design in washer | |
| Debora Sazera | 4/7/12 |
| GE has a terrible front loader washer and I do not recommend it. They do not give the value of the old washer which is about 3yrs old. It had never worked right since we had purchased it. I am glad that we bought the extended warranty. They have lied to me about sending the parts fedex and we have never got them. They discounted the washer and no money refunded. They want you to buy another GE product and pay the deliver charge of $90.00. GE sucks big time and I will not ever purchase one again. I have read these other complaints and they are just like mine. They are not good to there word and I have dealt with one person their who has continued to lie about the parts being sent. They do not feel bad about you not having a washing machine. We have a 6 month old, 4 yr old and 4 adults. DO NOT BUY A GE FRONT LOADER WASHING MACHINE. We have been w/o a washer sine Feb 2012.I am gong back to Kenmore at Sears!!!!!!!! | |
| Barbara Ann Gross | 2/20/12 |
| We purchased a GE induction cooktop based on the positive selling features listed by GE Advertising. After it was installed we learned the following: 1) highly magnetic and can only use magnetic pots 2) because it is highly magnetic it is dangerous for any person with a pacemaker or other medical device to be near the cooktop. 3) the pot must fit the burner - cannot be too small or too large or the burner will not work 4) cannot use any non-magnetic pots such as corningware 5) cannot use a portable phone in vicinity of cooktop because of interference. 6) Instruction book contains 4 PAGES OF WARNINGS RE THIS COOKTOP 7) GE PERSONNEL ARE UNAWARE OF THESE WARNINGS AND ARE SURPRISED BY THEM 8) GE PERSONNEL REFUSE TO ALLOW RETURN OF THE COOKTOP SAYING BUYER BEWARE AND THAT THE PURCHASER SHOULD HAVE READ THE INSTRUCTIONS THAT COME PACKED IN THE BOX WITH COOKTOP BEFORE THEY MADE THE PURCHASE. 9) GE ADVERTISING IS EXTREMELY DECIEVING BECAUSE IT SHOWS HALF A POT BOILING ON THE SAME BURNER WITH APPLES WHICH ARE COLD. BUYER BEWARE - BUYER BEWARE - BUYER BEWARE - BUYER BEWARE - BUYER BEWARE-BEWARE!!!! | |
AM  | 2/16/12 |
| This isnt about there products. Its about how my husband was treated while working for this company. Someone had it out for him in the supervisor postion. There fore they set him up and caused him to be fired due to there in subordinates. Of course him being a Blue collar worker nothing he said was takin in to consideration and he had no one to defend him. As the president of the company and all her fresh out of diapers supervisors hang out and are buddies. So thank you to the inexperienced loser that took my husbands livelihood away. By the way my husband was producing 100-200% compared to other workers only doing 60% and he was pulling 60-70 hrs a week just to take care of his family, and all this was taken away by a fresh out of college 20 yr old that didnt like him. Where is the justice in that?? Oh i forgot to mention he had been in this trade for 30 yrs. These supervisors are fresh out of college doing a 6 month rotation at his plant where as my husband had been there 6 yrs and some and planned on retireing there. More chiefs than Indians no body knows what the other person is doing lack of comunication, a $90,000 a year supervisor is unable to order a rubber stamp and get it to the employee with in a month when it only takes 10 days to get there. Then the supervisor tells the employee to use someone elses stamp, employee gets fired and nothing happens to the supervisor. The supervisor word is gold compared to the blue collar worker like just because he has a college education that make him be more reliable. I wouldnt be surprised if that plant doesnt close down in 6 months. | |
| Donna | 2/13/12 |
| Have a GE Harmony Profile Washer-top of the line that is less than a year old. Broke more than a week ago with a MAJOR part which cannot be had for another two weeks. Cannot believe this-all that we have told think GE should replace the washer. VERY UPSET! | |
| Cheryl Lane | 1/26/12 |
| No complaints, just compliments. I have had a GE refrigerator for 32 years now and it's still going strong. I am going to be replacing it because I believe I got more than my moneys worth from it..and the gold color is so outdated. Friends and neighbors can't believe it's that old...is this maybe a record?? Might keep it for the garage as an old friend and see if it outlives me. Thank you for a fine product. | |
| Asia Reeves | 1/23/12 |
| In response to the comments on moving to China. You're taking your anger out on the wrong entity. Why not express that animosity towards the real culprits...government and it's strategy to over regulate businesses. If taxes and regulations were drastically reduced, they would keep these jobs in America. Let's stick with the facts and check the inflammatory rhetoric at the door. | |
| noland rudd | 1/13/12 |
| Well I got the ice bucket, got 1 dump of ice and the ice maker quit. This will be the 5th icemaker in this side by side in 6 months. Now can't get thru to Best Buy to schedule another appointment with a tech will do wothing but recycle bad parts. Hard telling which is worse, GE for making garbage or Best Buy for selling it. Neither should be allowed to remain in business. | |
| Maggie | 1/14/12 |
| Very disappointed to hear that your moving a division to another country, China, of course. What don't you corporate money hungry companies thinking. We have so many Americans here out of jobs, getting kicked out of their homes, and the families going hungry.....Just because of companies like yours. I will boycott GE., and any other companies now and that have moved their businesses out of the United States. We want American jobs, with American Quality. This stuff made in India, China or even tenbucktoo, is garbage, and the people of the United States is tired of it. All American made, or I know for sure, I'll do without. YOUR NEED TO KEEP YOUR BUSINESS WHERE IT BELONGS, AND HAS FOR 115 YEARS.........Thanks for letting me voice my opinion. Maggie P.S. Why does this not go to General Electric Corporate Headquarters. They need to know how the people of the United States feels about their bright ideas.....You need to pass them on.... | |
| Judy Ross | 1/12/12 |
| Shame on you! Moving to China!!! REALLY!! I will not buy another GE product! | |
| noland rudd | 1/10/12 |
| Bought a GE side/side refrigerator/freezer in 1993. Worked fine for 18 years. Last Oct. problems started so decided to replace it with another GE. BIG MISTAKE> Since Oct.. I havd had 4 service calls, 3 ice makers, and now waiting for a reconditioned "Ice Bucket" to be sent UPS for me to install. The plastic spiral screw that moves the ice broke and delivered a piece of plastic down the chute. I also have a GE dishwasher and stove that were original in the home built 1988. Both OK. At one time GE built good appliances, the sent the business to China to save money.Current Referator is a Model GSH22JFZCC serial no. RPR215085. Stay away from this model. If you do be damn sure to buy the extended service plan. | |
| Bobbie Molina | 1/10/12 |
| I will add to the long list of customers that find your washer appliance(s)inferior. The washer I purchased from Home Depot in 2010 is less than 2years old and has been in need of repairs twice! I am purchasing a Matag and recycling the GE. I owned a Kenmore washer that withstood the test of time and worked for 26 years! Rest assure I will never purchase another GE product. Judging by the previous comments, I do not stand alone...SHAME ON YOU! | |
| Pat H | 1/5/12 |
| No stars actually. It is virtually impossible to contact your company. I have returned a small appliance based on your decision to put your X-Ray division headquarters in China. I have read the article on Snopes.com, but do not believe no jobs will be lost in the U.S. Mr. Immelt follows the leadership of the currant occupant of the White House and does not care about this country. Will never knowingly purchase any produce of your company. I really do not think you care. | |
| Belle | 1/4/12 |
| Ordered 4 GE appliances at once, all the same color. Microwave and dishwasher are fine and working. Stove sits below microwave and is white. They have already replaced it, came white again. I am afraid of what color the refrigerator will be and might cancel order. As these appliances were all manufactured in different plants, I think the problem is definitely one of quality control. Why aren't all the plants using the same formula for the paints? I have been buying all GE appliances for close to 40 years - I'm done! | |
| Duped in Indiana | 1/2/12 |
| I'm getting really tired of GE products. After dealing with a bad washing machine that I purchased for my parents and then to top it off, the GE holiday lights I purchased failed to last two seasons. The book indicates they were made in China. GE improve your product. This is your last opportunity to get me... | |
| Michael B. Sugar Land Tx | 12/30/11 |
| Extreemly displeased with quality of G E "Profile" dishwasher. Have had it less than 3 months and the power has gone out of the control panel for the 3rd time. 1st time it took just under 3 weeks to get parts and repair it. 2nd time, 2 weeks later, it only took 4 days to repair but it is broken again just 6 days later, same exact problem. Tried to get unit replaced, was put on hold, transferd to voice mail, transferd to a department I specifically requested NOT to be sent to, and just now got transfered to a number that rang for about 4 minutes and then disconnected. DO NOT EVER BUY A GE PRODUCT!! IF THIS IS AN EXAMPLE OF ONE OF THEIR "TOP OF THE LINE" PRODUCTS, THEY ARE ANYTHING BUT A TOP OF THE LINE COMPANY!! | |
| Howard Austin | 12/22/11 |
| My wife and i have been married for 22 years,when we married she had a hand mixer that she got as a wedding present on her first marriage in 1970.We are still using that mixer.just wanted to let you know. | |
| Stephanie Checkle Howard | 12/16/11 |
| I am very disappointed in GE's distribution center. I ordered a very expense stove top in the beginning of December. They promised delivery by 12/16 therefore, I proceed to purchase the item. On 12/16 I was informed that the stove top was not going to be delivered until 12/28. SO I ASK YOU - HOW AM I GOING TO COOK FOR CHRISTMAS. If I knew I would of never order a GE - and in fact I might not ever again - any you bet I will let my friends and colleges know as well. | |
| Betty Casiday | 12/13/11 |
| I just bought an electric skillet in Wal-Mart, in AZ. I didn't read the box information before I opened it. I needed one quickly. I have bought many general electric products but will not anymore. I am trying to find products made in America and very disappoint that we don't have any of your products made here. I will not give you our business any longer. I am so sorry that money means more to you than our country. | |
| Susan McCarthy | 12/2/11 |
| Our GE dishwasher had a manufacturer defect to the heat ring. This was repaired however, the bottom of the dishwasher was melted. At that time, the service rep said that there should not be an issue. A few months later, it started leaking from cracks at the bottom of the basin. Called another service rep. He spoke with the GE company and at that time we found out that there is no replacement basin for this particular dishwasher. We were told that we would be getting a new dishwasher from the company. Guess What? When calling to schedule our instillation and where our dishwasher was/ is and when we would be getting it, found out that now they have decided that we were not getting one. No phone call to the reason why, no follow up. No excuses........GE went back on their word to replace the faulty dishwasher. Sorry, what..... You can't replace a defective product. What you are selling things that are faulty and broken...FAULTY AND BROKEN. WENT BACK ON YOUR WORD> NO STANDARDS FOR EXCELLENCE. Why bother buying from a company that you trusted to do the right thing and did not. I see, the more that I read how hard working people are getting the shaft everyday. Waiting to hear from your company executives and what they will be doing to correct this problem. S. McCarthy | |
| H. Koester | 11/27/11 |
| We were in the process of outfitting a new home when we found out you were moving out of WI to go to China. After you made billions in the U.S. We will NEVER buy another G.E. product again and am passing the word to all we know. It just comes down to greed, doesn't it? Not loyalty to the U.S. who gave you your start and the people that live in this country. You should be ashamed but money comes first, doesn't it? | |
| Joseph Giammarino | 11/21/11 |
| Purchased profile fridge from builder now have had 9 service calls and still not cooling it is now 2 days from thanksgiving and 350.00 dollars of food in the garbage 3000.00 in Family airfair has to be lost due to no holiday here never buy a ge appliance ever they take your money and run and best of all they hve the balls to charge you for repairs that last 3 months I have 2 kids and one income in total over the year lost thousands in food and ge dont give a hoot not fair how they get away with this type of business practice!!! | |
| Bart Slatsky | 11/17/11 |
| Purchased GE washer/dryer 11/13/11, delivered 11/16/11. GE removed my old units. Upon inspection, it was stated that washer discharge hose was to short, so they could not install. They wouldn't even plug in, and hook up water lines. GE delivery people told me to go back to Home Depot, where I purchased units (which of course offered no help either). GE technicians had very poor communication skills. I am disabled, and having a brand new washer and dryer sitting in the middle of my basement was quite upsetting. I had to pay a plumber $75.00 to install units. Sorry I purchased GE products! | |
| maria | 10/11/11 |
| I have a side-by-side model PSC23SGMS Profile Arctica Custom Style Refrigerator thinking I bought the best model I would imagine, within the past 2 years, I've had nothing but at least 10 technician repairs including a compressor and new computer panel, and still having problems, I always thought, GE brings good things to "Life". The last GE refrigerator I had, soooo many problems with, that I received a brand new one.....I guess I never learned my lesson!!! | |
| iris | 10/7/11 |
| I bought a side by side refrigerator and started having problems with the filter. The costomer service is the absolute worse I have ever experienced, they just do not want to be bother, incompetent and just dont know what they are doing. I was switched around so many times that after two mornings of trying I gave up. At this rate, I will never buy a GE product again and my advise is not to do so either, they really do not care about their costumers after you purchase from them. Shame on GE for such a big company, you are really small minded and you really deserve a big fat zero. | |
| Virginia Farver | 8/13/11 |
| This is in response to your smart meter, ( DEPLOYMENT ), or your part in the,' Military Industrial Complex!' Our Education System has been infiltrated with Government Money, the NSF or National Science Foundation and BIG Industry. You can shove your smart meters and your smart appliances up your, you know whats! I hope this back fires hugely! Once people start becoming sick from this technology, your company and CISCO and others will be remembered for this! Or, as sick as this sounds, is this your contribution to Agenda 21? The Public is TOO Smart for this, and they will rebel! I myself will NEVER buy a G.E. Product, ever again! I hope everyone reads this and does the same! You deserve it! | |
| Robert P. Burke | 8/24/11 |
| Gentlemen: gentlemen: I was blocked from filling out a contact form to a corporate entity, by the "mafia" trained terrorist kids as "training" 8-24-11, 7;50 PM EDST. Have scurity conrtact me in the above regards. You have the ability to resolve these problems, and there has to be a better way than an Internet, that the "mafia" dominates. It is bigger than the US Government. Robert P Burke P.O Box 42 Rye Beach, N. H. 03871 nhcrev@gmail.com | |
| duped in New Jersey! | 9/15/11 |
| Very bad experience with all of my G.E. Profile appliances. I am on my 4th microwave in only 15 years since the house was built. The refrigerator leaked and ruined my hardwood floors, the profile double oven broke and they did not have the part for it. Now I tried calling Jeff Immelt, ceo of G.E> what a joke. I spoke to this person who said he was the highest one in the company to take care of consumer affairs. His name is Gary Mantooth. He is the most obnoxious human being to ever answer a phone. He should be fired! I will never purchase a G.E. appliance as long as I live. All the parts come from China, you know Obama's job Czar, Immelt, yeah, he just ships all the jobs over to China and his company never pays any taxes. Could you believe this company the nerve!! Just reading all the others on the blogs is truly amazing how much people had to deal with buying this garbage brand of appliances | |
| Doreen Burns | 7/5/11 |
General Electric Company 3135 Easton Turnpike Fairfield, CT 06828 Attention: Management I have written you before on my GE Profile washer, that I absolutely HATE! What a surprise…you never responded. Before the year warranty ran out, I had a technician come out to verify it was working properly. Supposedly it was. I realize this is an energy efficient machine, but when I can only put five pieces of laundry in, it’s not energy efficient to me. Now, its not even two years old, and it has a mind of its own. It ran all day long… nice…I am no appliance tech, but it’s obviously the computer board… I think I will just put it in the back of my pick up, with a sign on it, letting the world know you don’t care about your customers. I will also contact all the local companies that carry GE appliances to let them know you will not stand behind your products. This machine was purchased at Lowes for over $550. It’s not a “cheap” machine, and your products should withhold a lot more life than a year and a half. Ideally, I would LOVE my money back to purchase a new washer, but I am sure you will not honor that due to your lack of response from before. I will list my opinions everywhere if you do not respond back in a timely fashion. | |
| Jay Zhu | 7/5/11 |
| GE water heater is garbage. I purchased a 9 year warranty 49 gallon gas water heater. It broke and leaked water when it was 10 months old. For this reason, I lost 1 month rent and $2000 property damage. I called GE service, and they told me that GE just simply out-source the GE brand to a small manufacture. The small manufacture swapped a new water heater for me, but refused to pay the damage and rent lost. | |
| Carla Price | 7/6/11 |
| We bought a new GE electric Profile range in October of 2009 from Best Buy. Thankfully we bought the 5 year extended warranty. Since we brought the range home we have had 5 service calls as a result of the range giving us an error line on the display. Along with this error line comes a sharp pitched constant beep that can only be stopped by unplugging the range. With each shut down of the range, it is the exact same problem each time, comes a timeframe of 10-14 days minimum without a working range until the repairman can come and replace the parts. So with dependants I am out a range for weeks each year. The repairmen come and replace the same parts everytime. I've paid an electritian for his work to ensure the wiring wasn't at fault and to no avail. This peice of crap keeps breaking down and causing me hundreds of dollars to feed my family when the range stops working. On top of all that GE continues to try to sell me a warranty stating I am without one, despite having a 5 year extended warranty already. The parts that have been replaced in this range tally more than what the range was originally priced. Over $1800.00. I'm through with this piece of crap. I will be selling this range as soon as it is repaired and buying a much more reliable range, and it won't be GE or any other stove GE has anything to do with. What a disappointment!!!!!!!!!!!!! | |
| P Felker | 8/7/11 |
| The 5 cup digital coffee maker is a a very nice appliance except for the pot. The handle is very awkward and ergonomicly terrible. And it hurts your thumb to lift the lid. Pouring coffee without making a mess is a real challenge. | |
| Kathleen ssman | 8/7/11 |
| How is it that I cannot reach by internet or phone any representative of General Electric. I am consistently directed to some pay as you go unaffiliated help center. General Electric has no quality assurance department; I feel as though I am dealing with the Wizard of Oz. I will never deal wit this company on any level again. Thanks for nothing and I will surely spread the word. | |
| Rowe Sargent | 7/14/11 |
| To the Compliment Department: From Refrigerator TB12SDB 4.3 FD660857 I was born (manufactured) many yers ago in the Appliance Park at Lousiville, KY (in the USA--HURRAY!!) I was purchased by a spinster lady who lived in a small town in IN. When she went to a nursing home, I was given to her niece who put me in a garage for supplementary refrigeration for a farm family. Now I reside in a farm shop where I keep drinks cold for the shop guys including 2 teenagers who open my door frequently on a hot day for various exotic colas etc. I don't know how how old I am but have been complimented on how reliable I am for my age --- so I'm passing along the compliment to General Electric. Thanks! GE Refrigerator TB Etc. (see above) | |
| Mullins | 6/15/11 |
| GE profile refrigerator is garbage. plastic parts in microwave keep breaking. no response from ge customer service. no contact info for senior management. GE charges ridiculous prices for plastic replacement parts. same for wheels in dishwasher. almost one hundred bucks for plastic wheels. what a crock. NEVER buy GE anything | |
| Linda Kaplan | 5/12/11 |
| I read all of the negative postings about your products. I wish they had the ones you made in 1954. I found one in top shape at a Garage Sale. It has never given me a bit of trouble everything work. I have several vintage items by G.E. Percolator etc. They are at least 40-50- years old. Though I love mine, maybe you should start making them like you did when you took pride and time in your product. Again, I love mine but it is 56 years old. if anything I should be the one complaining. Terrible customer service not to repair your product at your expense in such a short time that the customers have had it. If I had to buy a new item of yours, I would have to think long and hard and probably would not. What a shame that your Company produced a beautiful piece of work 1954 Liberator, and now it is nothing but cookie cutter products with no pride | |
| Gary Cee | 5/4/11 |
| I had planned to install all new GE appliances in my new kitchen, as I have used GE applicances in all kitchen remodels. Now that I have learned about the taxes not being paid by GE, I will boycott your products and will no longer recommend them. This won't affect your bottom dollar much, but it matters to me. I have to pay my taxes, why don't you? | |
| Eric Hess | 4/10/11 |
| We have had nothing but trouble with our GE Appliances and will never buy another GE Product EVER! Everyone I can tell will know that GE products are JUNK! We hate General Electric !!!! What a joke! | |
| Francine Jackson | 4/9/11 |
| GE Profile Over-The-Range Microwave - JVM2070SK - LOW Quality At 2 yrs it began shutting down on any heating job greater than 3 mins. Then I'd have to unplug it for a minimum of 30 minutes to get it working again. When it got to 2-1/2 yrs I started calling again but continued to be advised that I would have to pay if the tech could not see the problem at the time of the visit. Then it also would cut off if it was used too close together (one heating job after another). Even after I had my electrical checked I got the same response from GE repair. Again the problem was random but increasing. I finally got repair to come out when the circuit board touch pad was mis-firing completely. I have tolerated this poorly designed circuit board for more than 3-1/2 yrs of its so called 4-1/2 yrs. Now that it has completely died your Customer Service Reps are treating me as though I have had the used of a "good" product for 4-1/2 years. I absolutely did not. Furthermore, I would expect a product from this caliber to last far longer the 4 years! With this price of this unit you should be appalled that it is routinely bested by countertop models for less than $200. As a company and brand I expect and deserve better from GE. I guess you don't give a crap about your customer after the cash is on your books. What an Awful Company! | |
| K Beach | 3/28/11 |
| When the top earning American company pays no taxes whatsoever, in fact gets a multibillion dollar refund, you can bet that I will no longer purchase any of their products... ever! I'm not the only one that feels this way. GE should be ashamed. | |
| JEAN WOLFE | 3/16/11 |
| MY PARENTS WHO ARE IN THEIR 80'S PURCHASED A GAS RANGE FRONM A LOCAL DEALER. THEY'VE NOT HAD IT FOR SIX MONTHS AND HAVE HAD A REPAIRMAN OUT TO FIX IT 7 TIMES. MY MOM HAS RUINED AT LEAST 2 ROASTS BECAUSE THE BURNER SOOTS UP AND QUITS. ALL THE BURNERS ON TOP OF THE STOVE DO THE SAME THING. MY PARENTS CONTACTED CUSTOMER SERVICE SEVERAL TIMES AND WAS TREATED VERY RUDELY AND DISRESPECTFUL. I WOULD LIKE TO DROP THAT RANGE OFF IN YOUR FRONT LAWN BUT I WOULD GO TO JAIL. BUT YET ITS ALRIGHT FOR YOU TO CONTINUOUSLY RIP PEOPLE OFF OF THEIR MEAGER FUNDS. YOU SHOULD BE ASHAMED OF YOURSELF. SOONER OR LATER THIS BEHAVIOR WILL TURN AROUND AND BITE YOU IN THE A--. YOU DESERVE IT | |
| Carolyn Brooks | 3/5/11 |
| When I purchased my kitchen appliances all of them are GEProfile. The microwave has been on recall, the diswasher on recall and told by the customer service person I should turn the circuit breaker off immediately. This ended in being replaced with the company paying $300.00 and costing me $900.00. It that is not enough they put in some mechanism in the microwave and it makes a very strange noise. Now to the freeser at the bottm refrigerator: two service men hav been here said they replaced the fan, because the frig leaks and loses the coldness. It is Saturday night at 7:18 pm and the butter is soft, the milk, water and food are slowly getting warm. I am a senior citizen and I cannot replace the appliances and the food, plus the service call cost $266.00. From that service call they have been here 3 times I think and the had three fans sent, saying: because one is broken in shipping we will get two the next time. Fans arrived, tech #1 arrives, "oh one of these are broken", he says he put in one of them, here we are into two weeks and my food is thawing out for the third time. Suggestion? | |
| Alice Ihde | 2/23/11 |
| My husband and I are senior citizens. After waiting a lifetime we had the opportunity to build our "dream home". We had lived in at least four other homes of varying ages, but primarily 30 year old houses. They all came with used appliances, so when we built our new home we were so excited to have brand new everything, including appliances, something we'd never been able to afford before now. We chose what we considered "the best" we could afford, your Monogram series. We have been in our new home for four years, now, and to say we are disappointed with your products is a major understatement. The washer malfunctioned first--one of the electronic circuits malfunctioned so we could not use the liquid softener feature. This was in our second year at our "dream home". The microwave finish inside the microwave is all peeling. The appliance repairman said it was due to our popping corn in the microwave. We hardly ever popped any popcorn upstairs, but rather chose to use the one in the basement, a used 20 year old microwave from Sears we inherited from our daughter, who used it in college. The refrigerator's water in the door feature and ice in the door feature stopped working. Nice! Now the dishwasher is leaking and has ruined our custom scraped wooden floor in the kitchen. Unfortunately this happened while we were away, so all we could do was turn off the valve so there is no water running into the dishwasher. Last year we had to have the repairman come out and repair the dishwasher. Now it's something else gone wrong with it. Due to the economy, my husband had to move out of his office, and our funds are extremely limited to primarily social security we draw. We had to drop our homeowners warranty protection plan, and we have no funds to repair the Monogram appliances which were so highly touted. There are only two of us in the house, so I know the fault does not lie in overuse or abuse of any kind. I would like for your company to repair our appliances at your expense. Surely your products are better than this, and we simply got lemons! Thank you, Alice Ihde | |
| Alice Ihde | 2/23/11 |
| I expect to hear back from you, and will start posting the response I get on my facebook and twitter accounts. Alice Ihde, 4716 Goldeneyes Ln., McKinney, TX 75070 214-642-4943 | |
| Duped in New hamshire | 2/10/11 |
| We bought our front load washer 3 years ago and have had nothing but headaches since. It constantly goes out of balance no matter what size load we do.It is a piece of crap it is supposed to be energy star compliant bullcrap. This is the same GE company that makes eqipment for our space program and for our military makes you wonder how they get goverment contracts. I am warning everyone i see that is thinking of buying Ge products to boycott them. We have a load of clothes in the washer right now and it has been going for 3 hours now Yes 3 hours DON'T BUY GE PRODUCTS THEY WON'T HELP YOU, THEY SAY CALL A REPAIR MAN DONE THAT AND THEY SAY TRY ADJUSTING THE SIZE OF THE LOAD GE IS CRAP!!!!!!!!!!! | |
| Greg Kvasnak | 12/20/10 |
| Purchased a Profile stove, frig , micro wave & dish washer . Not to happy . Would like a call P L E A S E before Christmas . 7 3 4 - 4 1 6 - 9 3 2 8 Thank you | |
| Robert M. Hayes | 10/22/10 |
| We purchased a GE washer and now we ready put it at the curb for a special pickup.This washer belongs it the GARBAGE. | |
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