Fred Meyer Stores Corporate Office | Headquarters
3800 SE 22nd Ave. Portland, OR 97202
(503)232-8844






Reviews For Fred Meyer Stores Corporate Office


5/17/12
We love our Fred Meyer's Store on Bakerview Road,in Bellingham, WA.
Last evening, we when we went through the check out, we bought soda pop, using our EBT card.
We were charged $.17 tax. I thought the Voters of the State of Washington repealed the tax on soda pop, and I thought people purchasing taxable items with their EBT cards are exempt from taxable food items. If this is true, why did we get taxed on the soda pop, and when we used our EBT Card?



prefer not to give my name on line 4/16/12
Dear Sir or Madame,
Weekly I peruse the FM ad on-line and make my shopping list and print it from my computer. Today when I took my list to the store, I was having a difficult time finding some of the advertised items, so I showed my list to approximately 4 different clerks. They told me they had never seen a FM computer generated shopping list before! In order to verify that certain items that I wanted were indeed 'on sale' I had to go to the service desk, get a newspaper ad and show them in order to get the sale price.
I am surprised and disappointed that whilst you have a wonderful and helpful website, your clerks are terribly uninformed about it and its use. I suggest you strongly consider a training program to bring them all up to speed on technology.
Thank you for listening to me.



ruth rafacz 4/9/12
I am a loyer customer of fred Myers. I do the majority of my food purchases there. as I exited the store, I was approached by a representative of the Spokesmen review with an offer, of 20 weeks of the spokesmen review paper for $20.00. Being new to the area, I signed up for the offer. I received the paper but was not impressed with the level of reporting. I let my subsection lapsed. and was surprised to get a bill for $17.00 more and a threat to turn me into collections. I was shocked. I believed I was signing up for a trial offer. How can a company trick its subscribers in to Paying More. I am dismayed that a company like Fred Myers lets a disreputable company like the Spokane review on to its property to Pray on its customers.



4/6/12
BOUGHT A WATCH YOUR RETURN POLICY SUCKS, I BELIVE IF THAT IF A CUSTOMER IS FULLY NOT SATISFIED WITH HIS/HERS PURCHASE THEY SHOULD HAVE THE OPPORTUNITY TO MAKE IT RIGHT.

HOWEVER, CUSTOMER SERVICE BY YOUR SALES ASSOCIATE WAS GREAT! MANAGEMENT SUCKS! CUSTOMERS ALWAYS COME FIRST, I WORK RETAIL MYSELF, MY COMPANIES POLOCY IS, CUSTOMER COME FIRST!



mrs. someone who is tired of your drug stealing pharmacy 3/7/12
(THIS RATING GOES FOR YOUR PHARMACY)......I DO MOST OF MY SHOPPING AT FRED MEYER MOSTLY BECAUSE I LIVE IN WALKING DISTANCE...BUT I ALSO LOVE YOUR SALES ON CLOTHING (CLEARANCE THAT IS).....ANYHOW I HAVE TRIED SO HARD TO WORK WITH THE PHARMACY BUT THEY HAVE FAILED WORSE THAN ANY STORE I HAVE BEEN TO....USUALLY WHEN YOU TALK TO MANAGER AFTER MANAGER THINGS TURN AROUND....BUT NOPE...I HAVE BEEN SHORTED ON A MEDICINE THAT CAN BE SOLD ON THE STREET 2 TIMES AND HAVE HAD VARIOUS OTHER PROBLEMS...I WAS TOLD THEY WERE NOT GOING TO CORRECT WHAT HAD GONE MISSING THE 2ND TIME...THERE IS GUIDELINES ON HOW MY MEDS GET DEALT WITH...YET THEY STILL SCREW THAT ALL UP...TODAY I WENT THERE 2HRS AFTER MY MEDS WHERE CALLED IN AND SHE SAID THEY WOULD BE READY IN 25 MINUTES....SO I COMPLAINED SAYING IT WAS CALLED IN 2HRS AGO AND THE LADY GLARED AT ME AND PRETTY MUCH CALLED M A LIAR EVEN THOUGH I TALKED TO MY DOC AFTER HE CALLED AND ACTUALLY GAVE THE PHARMACY EXTRA TIME....SO I TAKE A NAP AND HEAD OVER AN HOUR AND A HALF LATER AND THEY SAY...” WE HAVE NOTHING HERE FOR YOU”....I AM PISSED!!!! I AM DONE GIVING THEM THE 600$ A MONTH THAT IS PAID FOR MY MEDS...F-U FRED MEYERS PHARMACY....MAYBE YOU SHOULD HAVE A BETTER WATCH ON YOUR PHARMACY EMPLOYEES...THIS IS BULL$#!+



Treated fairly 2/22/12
How could a new Manager from Anchorage fired a deli head for something a corporate policy, they said voilate the company! Then why did they allowed her to do the job for so many years with out a proper training and then a new grocery manager came and just like that.... fired Noli and not even given a chance to transfer to another department. That is unfair and in human policy! It's a discrimination of race that has been a practice for manny years at FM. How could Don, the director agreed just like that. Noli was suspended for 2 weeks and then fired with no question.
Noli should be given fair and proper legal rights just like the rest of the employees who can transfer to other departments. Due to the renovation of the store or any reason Fred Meyer cut hours and fire employees.....they should not hire new employees and employees should not pay of any companies looses. I think that is absurd!



Treated fairly 2/22/12
How could a new Manager from Anchorage fired a deli head for something a corporate policy, they said voilate the company! Then why did they allowed her to do the job for so many years with out a proper training and then a new grocery manager came and just like that.... fired Noli and not even given a chance to transfer to another department. That is unfair and in human policy! It's a discrimination of race that has been a practice for manny years at FM. How could Don, the director agreed just like that. Noli was suspended for 2 weeks and then fired with no question.
Noli should be given fair and proper legal rights just like the rest of the employees who can transfer to other departments. Due to the renovation of the store or any reason Fred Meyer cut hours and fire employees.....they should not hire new employees and employees should not pay of any companies looses. I think that is absurd!



unsatisfied customer who wishes they coulg give negative stars 2/14/12
I would like to inform you that the fred meyers on airport way in fairbanks alaska is in need of some high quaility employees. Reason I state this is I went to send money thru western union. and yes this is the store that is still in transition of remoldling. I was helped by a lady named erika and she had the phone glued to her head and helping me and another person. and i was placing a wire and she sent it to another location other then the one that i specified and gee do you think the manager don was even going to pull the paperwork and assist me with my issue. NO. he just had the pat answer that i needed to drive 4 hours one way to come into the nearest western union to fix something that his employee did. your fred meyers is already not liked by many since the remoldling has not ended after 2 yrs and when you go into the store nothing is ever where it was. no one can help you cause they are not told where it was moved to. you should be ashamed of your self to treat someone with such RUDE AND NON CUSTOMER FRIENDLY EMPLOYEES and turn around and make it my fault. i can't help it if erika can't unglue her self from the phone or stop being super women. I have no control of it but to have the awdasitiy to me to go ahead and drive four hours one way to come back and fix her mistake. you CAN NOT BE SERIOUS. WHERE DID THE SAYING CUSTOMER IS ALWAYS RIGHT UNLESS YOU CAN PROVE IT. WHAT ABOUT A STORE MANAGER WHO REFUSED TO PULL THAT TRANSACTION AND SAID HE WOULD DO IT ONCE I GOT THERE. EXCUSE ME SOME OF US DO NOT MAKE A 4 HOUR TRIP DAILY FOR ONE THING. ESPECIALLY WHEN THEY ARE NOT WILLING TO ASSIST YOU WHEN YOU CALL. WHAT KIND A SHIT IS THIS? IF YOU CAN'T GET BETTER HELP MAYBE YOU SHOULD JUST MOVE THE HELL OUT OF FAIRBANKS AND LET WALMART TAKE OVER . AT LEAST THERE MANAGER IS HELPFUL AND WANTS TO MAKE THINGS CORRECT NOT CALL THE CUSTOMER A LIAR.



Catherine Perry 2/10/12
REGARDING: Check cashing policy; attitude of supervisors; I understand that you lose money on bad checks. BUT! What about those of us who don't write bad checks?? I was confronted by a supervisor as I was checking out, who approached me, out of the blue, and demanded, "HOW ARE YOU GOING TO PAY?". I was stunned!! I answered, smiling, "With my bank card". Upon hearing this, the supervisor barked, "WELL WE HAVE A NEW CHECK CASHING POLICY"... and described it to me, as if I were a criminal, who had been bouncing checks all over town. I was not rubber-checking, and deeply resented her attitude and demeanor. It was inappropriate, and unprofessional. I was not even paying with a check!!!!!!!! What the DEVIL is going on with this company???? And...forcing a customer to give out their SOCIAL SECURITY NUMBER in front of potential identity thieves, is just plain irresponsible. Will it be a mandatory, personal , MICRO-CHIP SCAN you'll be demanding next????? In the name of protecting peoples identities??????? Sounds like a set-up for it to me. VERY, VERY, BAD!! Certigy (who owns this company ??) ...or whoever is in charge...and YOU, FRED MEYERS, should change your direction, and get back to SERVING the people!!!!!!!!!!! YES! REMEMBER US??? WE, THE PEOPLE!!!! I see it, and obviously, a lot of others see it. SHAME ON YOU!!!!!!



Scott Newkirk 2/4/12
Fred Meyer used to be a nice friendly store. Now big corp attitudes are ruining the chain. Their employees are treated like numbers and it shows in the general atmosphere of the stores. The Pharmacy is slow and not customer Friendly. Very sad for Fred Meyer.



George Chapa 1/29/12
Hi!just wondering if you guys would like for me to paint your parking lot's with Thermoplastic , Paint that will last last longer ,this spring . For more info you can get a hold of me at 208-201-1909.. Thanks!



skillings robert 1/17/12
went to the tenny road pharmcy to get my refills and the all the employees in the pharmacy where very rude and the pharmist was the worst i should of had about ten and they only refilled two.out of all my maitance meds



Christy 1/10/12
Web site SUCKS!!!! You really don't know how much money you are losing out on by having such a poor website. I can never find anything except the weekly ad. You say you are one stop shop well maybe its about time your web site matched. I don't like to waste my time shopping in and out of stores for the product I need. I go online and find it first, then find the best product for the money. Then go pick it up. Because your web site is so poorly done and is no help in finding any thing at all. I don't shop at your store most the time because I don't have the time to guess if you have what I am looking for. I would be nice if you actually had a helpful site. I know there has to be lots of other people who feel like I do. And those are all customers you are missing out on. Who knows maybe you don't care. Your website sure says you don't.



Greg, Loyal customer phone: 253-826-4300 12/31/11
My wife and I are long time "loyal customers" at the downtown Puyallup, WA Fred Meyer Store. Other than the employees fantasizing that they are cops and wasting the company's money following us around, we like the Fred Meyer store--a lot. But their security practices are harassing, intimidating and intrusive--particularly at this store in downtown Puyallup. We don't have this problem in the Sumner, WA store.
We spend $7000 to $10000 dollars per year at the Puyallup and Sumner stores, and they seem to delight in following us around. They sometimes act as if they are trying to help us, even when we say "no thanks" or when it is obvious they have targeted us for shop-lifter monitoring. It's both despicable and funny.
We would give this store 5 stars except for this insulting practice. Several times they have come so close to legally definable stalking that we have confronted the clerks by telling them we know what they are doing. The clerks do not deny they are stalking us for some imagined act. When confronted, they skulk away nearby and watch us read labels our of the corner of their eye--not kidding--particularly in your electronics and DVD sections--but not just there.
Sorry, but I wear a big black coat with big pockets and the pockets are full of thousands of dollars worth of MY STUFF. After about 20 years of shopping at the same Fred Meyer you'd think they'd get it and start to be friendly, but they are--fake friendly and hyper-vigilant instead. Again I say, we spend thousands of dollars there and we like the store--except for the fake-friendly, hyper-vigilant, wanna-be-cop-instead-of-a-clerk-losers.
I dealt with this problem at another large store(larger than Kroger)where they tried to pull a fast one on me by not demagnetizing some things I bought even when I asked them to do so AFTER I paid for them. The manager of this other store settled out of court with me, apologized profusely, and I got all the merchandise for free (The manager gave it to me with his apology). I'm forgiving though since I still shop there--at least they don't follow us around anymore at that store (hint, W-mart)
Honestly, we think you corporate girls and boys could make some more money with an idea like this: e.g. "Hey, we have these loyal customer numbers we use for rewards points, lets pick a few of them every day, and get to know those people personally. Maybe we could thank them for shopping and spending thousands of dollars at our store. We could make it a policy or a program where every so many times a "loyal customer" checks out at the stand, we'd have a manager or some other nice clerk thank us and tell us they appreciate the over $100,000 dollars we have probably spent there in the past 20 or so years."
This idea might make Fred Meyer a lot more friends than the jeering quirky look we got from the manager who had followed us around today.
Honestly, my wife and I do divert thousands of dollars of our money from your stores to your competitors like W-mart and S-way when we get tired of the stalking we receive at your store. Whatever time is wasted following your "Loyal Customers" is a great way to make sure that shop-lifters are not being watched.
Well, I've been honest. You know who we are. We feel intruded upon. Happy New Year. ...... Greg & Patti... long time loyal customers and pillars of the Puyallup community for over 40 years.



Cynthia 12/3/11
Just visited a Fred Meyer where I always shopped. A store where I loved to shop. Today I was disgusted by the attire of the clerks. They used to all look well groomed. The three clerks that waited on us looked like prostitutes. Bra straps showing tops of breasts showing tattoos of snakes piercings in nose lips rastafarian hair. Seriously thought I was in a head shop.at least Walmart has a symbolace of a dress code. I will be shopping there. Lost your class.



shani Dunsmore 12/3/11
I have been recently fired from Fred Meyers on Bakerview in Bellingham Wa. I had worked there for close to 10 years and was one of the best checkers and had quit the following of customers. Heres what "really" happened. An elderly customer had forgotten her rewards card so I decided to hold onto it until I saw her again. In the meantime I thought I would use it on others peoples orders when they didnt have a card or didnt want one. I did ask permission 95% of the time however it is against policy that I was unaware of. Fred Meyers is always changing policy without thinking that the employees need to know about it. So if any of you reading this knows me and is as pissed off as I am please MAIL in a customers comment card stating your disappointment and you want me back. If you dont mail it in it will never get to corporate because FM will weed through the comment cards and only send the good ones. True story So please I am trying to reach out to my customers that know me and want me back. Basically I got fired because they said it was a loss to the company. Theft in other words and by no means an I a thief. Thank you for reading this and thank you for sending in a comment card.



Mike 11/16/11
Renton Benson Plaza Fred Meyer:

The pharmacy there has always had problems in the last 7 years I have had to deal with them. Today, I went in and asked the pharmacist for Aleve Cold and Flue or Sinus. He proceeded to get something from behind the counter and had me fill out the form. So far, so good. When I got home, I found that he had substituted Advil Cold & Sinu which has Potassium in it. Well, first, I did not received what I asked for, and second, it had potassium which my doctor is strictly monitoring. Had he just looked at my file, he would have known that I am on prescription potassium and that this product would not be good for me. It was nice of him to throw it in a bag before I could see it. Now, I have to go back to exchange it. Not good for someone like me who is disabled. Also, be sure you pill count is correct before you leave. They often times get too many or too few pills in the bottle. I make them count out the pills in front of me now.



Dean S 11/7/11
To Carol Harris, I hope you see and read this. It seems, at least in WA, that as of Feb 2011, all Fred Meyer Stores are exactly as you have described, if not worse. I was an employee at the Auburn store, in the deli. I have found that when some people are hungry, they can be hostile, I usually would recieve the blunt of complaints, as mst of my co-workers were younger and would spend most of the time in the corner talking while I did most of the work. Then they would slander my name, and defile my character. Eventually the store "director" started having me up to her office, instead of me seeing the food manager. However either way when a customer or an employee said that I had done something, I was always wrong, they never listenned to me. One of my co-workers was a young high school dropout, and would make up random stuff about me. There was terrible things going on at that store.



Mathew Tatro 10/28/11
Fred Meyer is running the other businesses out of the Kittitas Valley. Mismanagement is the first thing I am writing about. The staff hates working, they are too concerned about how they look. I am getting tired of them not helping customers. DVDs and car magazines are promoting pornographic images these are not being tolerated by the Customers. Customers are always right. Always Believed and Always have the Advantage of the Doubt. We are not low lifes or pieces of garbage. We are human beings who don't need hostility from lazy Employees who don't like being wrong by behaving the same way. Lazy especially while Customers are shopping, Yelling and degrading made to feel horrible. Humiliating Customers by the staff. Uh! Really Inappropriate disgusting. Nobody is nice to us. Some of the stores are not wheelchair accessible. That's frustrating me.



Marilyn 10/27/11
Beware when children are left in playland, go around to the side door, the emergency exit, and 9 times out of 10 it is either blocked by someones cart, or simply the big cart that the parcels use for cleaning the bathroom etc. I was in Salem, Oregon at one of their Fred Meyer stores on or near Lancaster, and I saw a big cart with cleaning supplies, and I mentioned this information to an employee and he smarted back at me that they always do that. I said it was for the safety of children in the playland, and the door behind the cart was a fire exit. NO one could get out in case of an emergency. So next time any parents want to use a playland, be ware that you are placing your child in a unsafe area!



carol harris 10/25/11
I WORKED AT THE FLORENCE FRED MEYERS. WOW WHAT A EYE OPENER MY MANAGER IS SO UNDER HANDED AND CHEATS THE EMPLOYES OF A GOOD WORK ENVIRONMENT. HE ASK THEM TO DO THINGS THAT ARE VERY WRONG BUT IF YOU DO NOT DO THEM YOU GET THE WRATH OF HIM AND THAT'S WHY I DO NOT WORK THERE ANY MORE HE TOOK AWAY MY LIVELY HOOD AND NOW I AM LIVING ON THE EDGE THE STORE DIRECTOR IS JUST AS BAD I WONDER IF THAT'S A FRED MEYERS WAY. I JUST WANTED FRED MEYERS TO NO THAT YOU ARE LOOSING GOOD PEOPLE THAT WORK HARD FOR MANAGERS THAT STICK TOGETHER IN LIES AND TREATING PEOPLE LIKE DIRT.



Jane 10/20/11
I have been a loyal shopper for over 26 years. Never having any issue til up to 8 monthes ago. I recently had to return a few items back because they didn't work. When I couldn't find the reciept. The customer service gal said no problem just bring them in. I told her then that I had five items but could only find three. When I got their she proceeded to look up my acct their took the product and said a soon as I found the rest of them to bring them in. I asked if I could take them to the fred meyer closer to me. She said that would be fine. Day after I went to the other fred meyers close to me even though I hate going to that one my husband and I call it the getto fred meyers, cause we have had mistreatment problems their. I Walked in and they told me because I returned something the day before. They suspended me for 180 days for returning any thing. well that was humiliating. I guess I wont be going there again. After 26 years, and several hundred dollars a month and For returning less than five six items in the 26 years I've. Been shopping there. Guess im returning couple hundred in merchandise im going to return with a reciept.



Mrs. Jones 10/13/11
Hi , I'm a loyal fred meyer. Customer , we shop at the Fred Meyer in Burien Wa ., And I have a suggestion about the Fred Meyer Gas-Station. Right outside that belongs to the Store, we have been witness of lots of arguments and fights more then 10 times at this gas station , we love the gas station and the people working there but. I do suggest and believe that Fred Meyer should hire extra employees to help and monitor this area and guideing and showing gas users who's next and I believe this will take care of this problem because its not enough with just having personell or and employee in the registered they neeed more eyes and help in this part of the store.
Thanks I hope you take the time in reading this and coming up with ideas and ways to improve this issue that hopefully won't become a serious problem. Againg I want to emphezise that the employees do there best but its hard to do more when it might be a job of 2 people or more.



Berry Pickin Hound 10/4/11
I'm confused just what the Oregon City Fred Meyer management is up to. "Family Values" is taking over display of merchandise??? I was at the check out stand in a line yesterday and looking at the magazine-- usual list of who is divorcing, etc.-- and then noticed a black cardboard type of paper covering a "Cosmopolitan" magazine. I couldn't believe it. I pulled it forward and it had some headline like "Sex Secrets to Drive him Wild" or some drivel like that. Okayyyyyyyyyyy....maybe someone out there would consider that title too racy for their 3 year old who can't read or even see up to that level...but then today my husband went to the store to buy this really tasty granola bar, said he walked around and around for a good 15 minutes trying to find it and lo and behold! It was stocked with the back of the packaging facing forwards. Mmmmm...something tells me that some Christian Right nut case is ordered it that way as the front has a cute artwork of the granola bar and a tasteful hemp leaf. OOOOOOHHHHH!!!!!!! For the record, Hemp is what gave this country oil to run industry, fibers to make the strongest ropes and cables for shipping besides being an ingredient in thousands of applications WITH NONE OF THE PSYCHOACTIVE PROPERTIES OF MARIJUANA. Get a grip people. Also, this is the same store where my husband and I stood at the old Kiva Coffee counter waiting to be served and the head of the deli, with several other employees working with her, proceeded to ignore us for a good 20 minutes. She took another customer who had arrived behind us, I kept quiet, and then she went ahead and took another customer who arrived after that one. She nastily said she hoped I understood that she needed to help them first. Some people sitting eating saw the whole thing and even the man who arrived afterwards complained and said we were first. She insisted in helping him. UH WHY? BECAUSE YOU ARE A RACIST PIG AND MY HUSBAND IS BLACK??? Good going Fred's. Should have sued you.



Janie Frazier 8/12/11
I was hired to work at Fred Meyer, here in Canby, Oregon. I was so thrilled, I took cashier training, and did my best to be a good employee. I got nice compliments from the customers for being such a "nice lady". But, to my shock and surprise, I was told that my job was coming to an end, without a reason why. I was never late, or missed a day of scheduled work. I was never reprimanded about anything. Well, at this point, I do not have a good attitude about Fred Meyer. They say they represent fairness, respect, and intergrity, but that was never shown toward me. Never once did a supervisor come up and say anything to me, or even let me know if I need any help with anything. The Canby store has a cold atmosphere, no caring what so ever. I threw away anything that concerns Fred Meyer;I will never use a rewards card there again. If Canby had other one-stop shopping stores, I would choose not to ever shop there again. This store is a good example what big corporations are like. Evelyn Mallari who is a HR Manger at Fred Meyer in Canby, Oregon; on facebook, she says "My life is not mine own, in everything I do, I try my hardest to walk in God's light." But with me, she did not walk in God's light. I did nothing to deserve to loose this job. I hope she is enjoying her "Glory Days" in ripping people off with unfair judgement.



Mr. Hamilton 8/16/11
Today, at the Fred Meyer on 108th ave in Renton, Washington, one of your employees chose to speed his work dolly around a corner while my daughter and I were doing our grocery shopping. This caused me to turn wildly to avoid him, and almost collided with a microwave display. When I turned to chide him for his reckless endangerment of my seven month old daughter, I found he was already down two more isles. In a big hurry evidently, and clearly too much of a hurry to apologize. When I called him an inconsiderate jackass, then he finally stopped. he turned and said "really?" I approached him, and told him quite directly, "yes, you are a jackass." " Your stupidity and inconsiderate behavior endangered my child." I then told him that I would report him to a store manager. (Like that even matters)
I did so anyway, because, well, you never know, right? Still his parting remark enforced my feelings it wouldn't help. "Whatever" was his reply. And off he sped.
The P.I.C. that I managed to find spent more time looking for "Tony" then he did in talking to me, but at least he made a show of trying to put it right.
As we ended our shopping trip, "Tony" approached me, and mumbled something that sounded like an apology. However, as he was now standing nose to nose with me, I felt disinclined to accept an apology from him, and I told him so. I said, "Tony, it's too late." "I'm not willing to accept an apology from someone who couldn't be bothered to slow down enough to make things safe."
To be honest, this isn't the first time I've had an issue with the speed these employees use when running around with these work carts. I've been rammed with them before. That was before my daughter was born though, and while I might have gotten angry with them before, placing my daughter in harms way is not what I ought to expect at a grocery store.
To ANY Kroger employee: Be aware of your surroundings, going about your job quickly is fine, it's what your employer wants you to do. Do not, however, think that safety is unimportant. If you hurt someone, while doing your job, it'll be just like they used to say on mission impossible, "if you, or any of your team is caught, or killed, we will disavow any knowledge of your actions." Think about what that means...if you hurt someone, Kroger will not back you. They will drop you like a sack of fertilizer.



William Gloucester 9/10/11
Fred Meyer used to be a nice store, now they have uncouth employees such as one Lori in East Wenatchee WA,some female managers don't have any idea what a customer is nor do they know what they're talking about ! I, do hope corporate bosses will re train their staff . I would hate to see the store going to the dogs !



Andrea 9/8/11
US BANK SUCKS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!I have a Fred Meyer master card. I have had nothing but issues ever since they switched to US Bank. In fact, I have been told by US Bank employees that they do have a poor website and system. Their statements and website are poorly designed however, not for them. It is meant to be confusing so it is never clear what your balance actually is. I pay IN FULL every month so I am considered a good customer. I use this card for EVERYTHING. IF I did not get so much money back from using my Fred Meyer Rewards card I would NEVER deal with US Bank. In fact, the problems I have with US Bank as the card changes AGAIN are really not worth the $100+ I get back every quarter. Which means I use their card a lot and NEVER have a balance each month. So what's one good paying customer when they can have everyone else who is behind. I guess I am not really that good b/c they don't make interest on me. All the other credit cards I have had...American Express, Alaska Airline all were excellent and user friendly.



Erik 7/5/11

At the NW Peninsula Fred Meyers in Portland Oregon I have repeatedly been treated in a demeaning and mocking manner by one of the cashiers. He's in his 30's, has brown hair with pink or varying colors on the sides, and seems determined to seek out my attention and then toss as much dismissive attitude as possible my way. I've spoken with other people that live in the NW area and they report similar experiences to varying degrees. The next time that I have to deal with this I will take it up with the store management, if that's not successful then the corporate office. I'm there to buy my groceries, and in the process give my hard earned money to Fred Meyer, not to deal with teenage attitude from some social reject.



7/7/11
I want to comment on the PICs (this stands for "person in charge"), and the managers of the Corvallis Fred Meyer. (I could also comment on the Tigard store as well, but I do not deal with them everyday anymore.)

Ashley is a food "PIC" who does not have common knowledge that physical labor outside in 90 degree weather for prolonged periods can cause heat stroke. She turns down employees who ask to come inside to do a different task. She told this employee that he "HAD" to work outside. (However, 95% of his job duties are to be done inside.)
This is the same woman that didn't know you could cut your hand on dirty bottle at bottle return. When this same employee asked to be given gloves to wear, she refused him, told him to just go do it, and called him a "wuss". The employee proceeded to inform her that you can contract diseases from not protecting your hands while dealing with broken bottles, and she told him "no you can't." What great managerial skills! A few days later, he cut his hand on a dirty bottle and a report was filed. He went to the hospital to get checked out, and though the cut was not deep enough to worry about permanent damage, the doctor was very concerned about infection.

This same woman has attitude problems with all the employees below her, making rude comments like "you're probably no good at math, because you're not logical." I have talked to her as a customer, and was given attitude... can someone tell me why she still has a job exactly?

I would also like to comment on Russ Stevens, the food manager. I've sat up on the second level at Starbucks (where you have view of most of the food area), and watched him laugh and chuck and jive with another employee for about 15 minutes straight. And I'd like to note that this has been on more than one occasion, pretty much the same thing, when this man is OBVIOUSLY on the clock.

Fix it.



Chris 7/8/11
The Gig Harbor store is filthy! Need I say more? When I called this to the attention of a manager. He was defensive. I said, "Okay, you're right. The customer is crazy." (An attempt at being facetious.) I said I'd be checking again in the same dirty area I observed, and said if it is in the same condition tomorrow, I'm calling the health deparment. Then said, "Well, the new Safeway store will put you out of business." He replied, "Safeway if going bankrupt."

He should be fired, and then he'll be declaring bankruptcy!

Before I rate this and submit my evaluation, is it possible to put a minus-one star!?



Cheri 7/14/11
I recently inherrited my grandmother's diamond ring. I took this ring to Fred Meyer, Roseburg to be sized. I was advised that it would be sent away and would returned in 10 days at which time it would be appraised in store. I was a bit nervous to leave the ring. When I went to pick it up, it had not been sized. I was told they could not size it until I approved of the fee. They said they had tried to call, but I received no call or voice mail. I was told when I left it at the store approx what it would cost. I agreed to that and signed a form. I found out that the jewler was going to be in the store the day I was to pick the ring up. My precious ring had been sent away for 10 days, when it could have been taken care of in the store. When I got home, my husband told be the Fred Meyer had called and offered to size my ring for free, but I would need to have back to the store within two hrs. It wasn't the cost I objected to, it was having my uninsured grandmother ring shipped to Lord knows where and then not be worked on.



CARL WARREN 7/21/11
I would like to say I had a great exsperiance with a young man at the clackamas fred myers. His name was Tyler Britton I beleive. He was stocking pop at the time. He answered my questions and was very helpful to me. Even though I know he was busy he did not mind me asking questions and having him help me. He was a pleasure to deal with. I look forword to seeing him again in the future.

Thanks, Carl Warren



Colleen 7/22/11
I went shopping at the Freddy's on Market St., Salem, today. Two young ladies, one of whom had been placing items in the refrigerated section had been talking to another employee, who appeared to be on a break. I'm assuming on a break as she was only standing and chatting. She appeared have been slightly upset about something/someone and that was the basic theme of her conversation to other gal. There was a cart w/ goods on them that was being placed in the fridge . I wasn't sure if I wanted what was behind the "goods" and just looked while they chatted. I got closer and saw the item I wanted and the door handle to open the case was indeed behind the cart. So I asked the young lady who was placing items on shelf if she could reach in and get an item for me. She pulled the cart back to make room for me and was now dead silent. At the same time, I said, "ok", I guess I'll get it myself. I didn't begrudge the fact they were in front of the section I needed to get something as I didn't know exactly what brand to get so was okay to look around them. Even as I said something, did I ever feel upset that the gal pulled the cart back to let me in. What I absolutely didn't like was the fact as I began walking away w/ my shopping cart, the employee standing said, " she's got an attitude"..and continued. The other gal agreed. I could hear them even as I turned the corner. It isn't like me to agitate employees. I think it's terrible to not do more training for employees regarding manners, and keep their personnal gripes in the back room . They were already complaining before I even got there. I also shop at Safeway and Roth's. They are always gracious and always helpful and smiling. I'm sure this is part of their training. They are, I consider, very professional in all manner.



Colleen 7/22/11
I wanted to balance my comment regarding service/employees at the Market St. Freddy's in Salem. The customer service gals are tops!



Anonymous 7/27/11
My friend used to work at Fred Meyer in Medford. Another employee came in with mersa, or staff infection, and didn't finish antibiotics. The manager refused to let her go home. So my friend catches the staff infection, and after missing only a couple days of work, she comes In with a doctors note and was fired "for being sick". The manager had a personal problem with my friend and wouldnt even lay her off. Now the girl who spread the infection is still working there. Be careful everyone! You might catch a disease shopping at Fred Meyer. Or at least get screwed over.



Danielle 6/22/11
Battery went dead while on hold for customer service...reading these reviews didnt surprise me either


I was informed today that ONLY CERTAIN CUSTOMERS with Or Wa and Ca driver licenses can return purchases esp without a receipt. THIS IS NOT POSTED AT CHECKOUTS and ILLEGAL I Believe. I WAS TOLD I SHOULD GET AN OREGON license if on an extended visit. Obviously the manager? has never OWNED a home and traveled.When I asked her for her name to complain elsewhere she departed quickly and refused. I use to be a resident here when Fred Meyer had a different owner. This new company doesn't care about there customers it seems or the laws..... Ill make some more importany calls about this when the battery is charged. Fred Meyers you should be ashamed of yourself but this Former customer will not be spending another dime there and will make sure others dont also.Your policy needs to become well known as well as legally checked into. One mad old lady!



Margaret 6/11/11
I live close by 72 & Pacific in Tacoma store. I have repeatedly called to have their property (shopping cart) pick up out of the road where a car may hit it. It would take a mere 5 minutes to retrieve it. They don't care! I have spoke with Management 4 times with no results. If corporate reads this I hope they realize those 100$ carts don't mean piss to the employees! I was merely trying to be a nice neighbor. My foreign friends say America is greedy, wasteful, and generally don't care about others are they right?



I LOVE FRED MEYER STORES 6/11/11
In reading all of the reviews about how bad Fred Meyer operates from the other users of this web site I felt the need to comment on few of them. On 5-1 Barbara Laurie says she coundnt get a mart cart 3 days in a row??? This company is not required by law to furnish mart carts at all.. they do it as a coutesey and they at times do break down by the abuse of customers OVER LOADING THE WEIGHT CAPACITY.(what do these people do at other types of business's that dont have them???? roll on the ground to get to and from? or maybe they sould push themselves to walk and get some EXERCISE!!! hell buy your own!!! The store she shops at is in a low income area and has a lot of customers who only by the ad items and alot of them. Rain checks are always given on out of stock items, this store probably gets a truck every other night and if the warehouse has the items the store will to. Barbara.. get over it.. and Im sure she still shops at this store!!!

As for the applicant Glen Jackson the reason the HR person asks about criminal background so many times is because some people think that if they had a defered case or never been fully convicted of a crime or feel the issue (DUI) is a driving infraction and they check no on the aplication it looks like they are trying to hide something.. if you are honest and had a criminal background that was not of a certain type (drugs, rape, manslaughter etc) you could still be hired reguardless of the outcome. The interview was only 5 minutes because it was a screening interview that then goes to the manager of the section you are applying for... racial judgement??? large companies like Fred Meyer NEED a diverse workforce and you would probably be ahead of the "white" applicants.... your 53 and tyring to get a new job... dont get your feelers hurt just because someone else beat you out for the job... there are 5 other stores in a 20 mile radius... call them and keep trying!!! its a great company to work for if you keep in mind "YOU GET OUT OF IT WHAT YOU PUT INTO IT" you can go along way with them!

Consumers have issues with all kinds of retailers... I will admit that companies are only as good as the people working for them and some of these people turn out to be total idiots... Let the management know about these idiots to get them out of the work place and give applicant Glenn Jackson a chance at good employment and making the company as good as it can be. signed, 25 years employed with this great company

As for any pharmacy issue... thank your govenment and doctors office.... Do you know either of them to be fast and efficient when it comes to heath care?? add in YOUR insurance provider(aint they just fun to deal with!!) YOU WILL AT TIMES HAVE ISSUES!!



Theresa Gallegos-Hughes 6/8/11
I have always had the best service at the Fred Meyer"s jewelery store at the University Park Mall Store. The staff is very gracious and always willing to go that extra mile to find me the right piece of jewelery. I am very selective about the diamonds that I buy. I have traveled out of country on several occasions and shopped for the most unique piece. Each piece has to speak to me, I don't mean literally but there has to me a quality that no other will ever have. I have on more than one occassion been able to pick out my own diamonds and place them into a specific piece of jewelery. I take the time to look at each time for distinction, quality, clarity and fire. Just like any other piece of jewelery it must have its own character. Example, I had a design for a baracelet in mind. Lisa at this particular store was very patient with me and as I had made a drawing of this baracelet I wanted. She set off to find the exact one I wanted. I wanted white and pink diamonds. It took me 3 settings before i found each diamond. I finally ended up with just white diamonds. The pinks were too dark. Because a true pink diamond is a medium shade of pink to a blush to be a perfect pink diamond. Pink diamonds are the quite, delicate diamond with just the right amount of fire to them. I know when I was down in St. Thomas, Virgin Islands looking for columbian emeralds I was able to call this store and talk to Lisa as to the exact characteristics I needed to look for in this stone. I have been very satisified with their kindess, expertise and patience.



Linda 6/15/11
The Newberg, Oregon store is the best Fred Meyer I have been to. I always get help when I need it whether from cashiers, dept. clerks, grocery leads or the store manager himself. It's a clean store and they usually have what I need. If all stores were like this one, FM would be the #1 store for everyone!



Sheryl 6/15/11
I am so done with the pharmacy in my Shelton Fred Meyer. I have been picking up my meds fore 5 years now. Lots of times they do not have meds on hand, or they give you 3 or 5 till supplies come in requiring another 18 mile round trip to town. Last weeK I inadvertently got RoundUp in my eye. I dropped script of and was told 20 min. Came back one hour later to be told they did not have med in stock and would have next day. What? My eye was swollen shut and very painful. Do you want us to call and see if Doc would give replacement. Duh! I came back another hour later, did not want to pressure pharmacist. Clerk said person who spoke with Dt's office could not understand order (no non-english speaking people in office) they were calling office back. Waited another hour. What started at 10:00 finally ended at 3:30. This is just one example of inefficiency. Every time I go it seems to be getting worse. Yesterday one of the pharmacists was pushing an empty grocery cart around the parking lot. Go figure. I am sorry I have been such a bother to the people who depend on me for their paychecki.



Marian 6/7/11
I really miss Fred Meyer since it was removed from Broadway in Seattle. After seeing a location where they would fit, as well as get a lot of business, I contacted their corporate offices to let them know of the location and ask if they could/would put a store in the new location. I let them know they would make a lot of people happy if they came back to the Capitol Hill area of Seattle. I called them in April and so far, no response. So today I started searching for another phone number for Kroger, the parent store but was not able to find any phone numbers for their corporate offices. Then I came across all these reviews from extremely unhappy customers. So now I find myself extremely happy there was no return call. I would like to know just exactly what has happened to the Fred Meyer I USED to know and love.



Linda Johnson 5/31/11
Today was the last day I will shop at Fred Meyer, ever. I am tired of the poor service, high prices and the unprofessionalism of the Gresham Pharmacy staff. I was lectured for the last time about how to do the job of the "glorified cashier" in the pharmacy department, because Katie is unwilling to make a small effort to find my prescription. I have found that Costco does not have the attitude and demeanor in dealing with customers that Fred Meyer does, apparently the quality of customer service is based on the wages of employees. I apologize to Fred Meyer for being a bothersome customer, and will take my money elsewhere.



KBird 5/24/11
When I was checking out the checkout lady didn't say anything to me. no "hello", no "Do you have a Fred Meyer card?", no nothing. No eye contact. Like I was bothering her. And she was laughing and smiling with the customer before me. Yet, when it came to my turn her mood instantly changed. =/



Kristin Schwab 5/12/11
Hi,
I have been going to the Fred Meyer pharmacy in Shoreline, WA for over 10 years. I have always received great service. They are friendly and efficient. I am there so often many of them know my name.

Unfortunately this has changed. I am really frustrated with the terrible service. They don't have what I need and have to order it which takes over a week. I take my medication daily and it is very important that I have the pills I need. They have forgotten to fill orders several times in one day. I am sad but I will need to change pharmacies because it is important that I get the medication I need on a timely basis. There are many new people working behind the counter which might be the reason for the terrible service.

I will miss going to this pharmacy but I cannot count on it anymore. Thank you for your time.



Glen Jackson 5/9/11
I am writing to express my displeasure and surprise with a recent interview at Fred Meyer’s which was on April 25, 2011 at 2:30 p.m.

In the interview portion (5 minutes), I was asked inappropriate questions by the HR person, Melissa (last name unknown).

On my original online application, there was a question asking if I have a criminal record. I answered ‘no’, which is true. In the one-on-one interview with Melissa, she asked the same question, not once, but 3 times, consecutively. I answered her each time that I do not have a criminal background. She also asked if I had any DUI s, which I answered “no, I don’t”. It was when she asked me if I had a DUI that a red flag went up. I wondered why she was asking these things when I had already answered them online. And I believe I gave my permission to check on my personal records in the online application, so this information could be checked without being asked. These questions were totally out of line, and inappropriate.

At the interview there were 6 other people, 4 of which were seeking their first employment. I highly doubt if Melissa asked these young people those same questions, which makes me believe that her line of questions to me were biased. I am 53 years old, and of Native American descent (1/4) which I believe figured into her thinking in a prejudgemental way. How could she possibly gather enough information about me (5 min) to put me in the right light, given her line of questioning? It appears to me that she had already made a decision which was imprinted in her mind beforehand.

In the gathering of info stage of the interview process, as a group, we were given some fact finding documents to fill out. Melissa’s instruction into how to fill them out were not clear, and I asked her to clarify it because two other interviewees had asked her a question about the form which caused me to have a question. She clarified it after I had already marked it. She also gave us a cover sheet which has a place to write our names on the front of it, she did not ask us to write our names onto the cover sheet in the space provided, which was obvious to me that she had forgotten to instruct us to do, because she wrote our names onto it herself after saying something inaudible. The fact finding document was placed into the cover sheet at the end of this group info gathering stage.

Melissa told me that she thought that I would be a good fit in the ‘Home and Garden’ department at Fred Meyer’s. I have not heard from her or anyone else from Fred Meyer’s since my interview. I called and inquired about the job on April 29, 2011, but I was only able to leave a message, and no one has returned my call as of today (May 9, 2011).

Is this the normal interview process at Fred Meyer’s? I would have to believe that there are some bias issues if this is the case.




mindy 4/29/11
I had hoped to call and speak with some one about the way I was treated today as well as the fact they are breaking the Idaho law about limting sale Items. However I can not seem to find a way to reach them. I cannot find a number or a e.mail for them. When I try the number at the top of this page it is just a recording. Guess they do not want to really know how they are doing. I will never go back.



Barbara Laurie 5/1/11
This is the second time I have written here in about a month. I don't know where to reach someone in the main office by email. Last time I was unable to get one of the mark carts and had to return 3 days in a row and then have a big fight with them before I got them to find one for me to use. By then all of the sale items I was after had expired. No one cared that I was out of several things really needed. I asked if someone could help me get those items and they would not even respond to me. Today I went for some very very very necessary items that I had run out of (because they were out the last time I was there but they assured me they had an order comming in the end of last week.). Again I was unable to purchase them. I had a cart full of groceries that were slready rung up but since I was unable to get the needed supplies and will have to shop around elsewhere to find them I just told them I was not taking any of it. I resent having to run all around the country to find items that are common use items. I will have to use kleenex instead of toilet paper until I can get out again, I won't have the groceries I was planning on for meals, I had some very important items that I will have to make do without that Fred Meyers for many many years and buy almost exclusively there. Guess what. I will be looking for a new store to do my shopping. I feel badly as this is the closest store to where I live and I really like many of their products, but they are no longer reliable about carrying things. I am handicapped and it seems to me they almost go out of their way to treat handicapped people like third world citizens and have no intenion of helping or of serving them as customers. I am sure my groceries today would have been around a hundred dollars. Oh well they don't care if theylose customers. This was the Kent Fred Meyer on 240th st.



Judy Conway 4/25/11
I have used the Fred Meyers Pharmacy for over 20 years I am an insulin dependent diabetic I called in two days ahead of times to refill my pens (novalog) they had to call the Dr for refills. I went in on Saturday to get my insulin because I was totally out. I was told my Doc had not called in the refill yet. So if I wanted to get the insulin that I would have to buy a full box at $85.00 I am on SSD and I have a very strict budget and I did ask if the could get me one pen to get me through the weekend. They (including the Pharmiast) were so rude and refused to work or listen to me Needless to say I had to go all week-end without insulin and this morning my sugar count was almost 500. I have had other similar problems with the pharmacy on 100 Meridian Road in Puyallup, Wa phone # 253-840-8183. I did call my Doctor this morning and was told the request did not come over to their off until this morning. I will be changing pharmacys this time I get at least 12 perscriptions each month from the pharmacy (most are on a three months supply) which will be a loss of some monies to you but at least I will live longer.



Vicki 4/12/11
This is about Peninsula Fred Meyers Pharmacy I am shocked at the result of service. I called in to get medicine for a 5yr old who has to take this everyday and they told me it would be in the next day, so I went up there and it was the wrong meds. I told them and the tech got real rude and said well you will have to call your doctor on Monday and I said No this child is without and I will get a hold of him today and the doctor was just blown away and called it in right away and the guy then told me, I don't know how you did that but now we have to order it. I went back to get it today and was told they have to order it. I said this kid is without and you are telling me this over and over, the child end up at the hospital for a reaction to not having this med. I am floored at the results I have got what is it going to take Fred Meyers for this child to die.



dave customer 4/5/11
39th store lists they have wifi for customers but they turn off the server and one of the superviser will till you there looking into it but the manager has turned the power switch off how does that make you feel when you spend more then $3000.00 year.



mooncricket1313 3/13/11
In both the Vancouver Washington 164th st. Freddies and the Warrenton Oregon stores, they have so much merchandise that a majority of the store is NOT WHEELCHAIR ACCESSIBLE. In Vancouver I got hooked up on display racks and got quite frustrated. I asked to speak to a manager.. They said they would look into it. In Warrenton, the manager gal tried to explain to me the width by law that isles need to be. I said I know the laws, I can't get into many many areas, she said that the merchandise does fill up the area, I then stated, so you prefer to have merchandise to having handicap shoppers? She suggested having an associate help me.. I then explained I had to hunt someone down to find her, then wait 10 minutes.. Is that really necessary?



Amy 2/28/11
I would like to comment on an early morning person at your Bonney Lake store. his name is Jerry and he works the frozen section. This man always says good morning and always offers to help me. he is knowledgeable of the whole store and is a pleasure to run into. I just thought someone should recognize people who do their job well.
If all Fred Meyers had people like this their customers would never shop elsewhere.



Megan 2/14/11
When I visited this store the cashier I had was helping a customer with EBT and did nothing but embarrass the customer by making them feel awful for having a card that did not swipe on the card reader. It seriously only takes a couple seconds to enter the number by hand. When it was my turn, I asked the checker if she was having a bad day and she looked at me and laughed, then said no...not until now. Really? NOW? Ok...So I pointed out that I had just gotten there and she proceeded to tell me about how much she hates paying for people to get welfare. UH REALLY? INAPPROPRIATE! I was disgusted and was kind of scared to pull out my EBT Card to pay for my food. I had cash to pay for the other stuff but times are tough and I have the food assistance., so when I pulled out my card, the checker said, "Oh WOW! You have one too!" This cashier has always been rude and always had the attitude that she is entitled to be the the rudest in the store. No one at this store is nice, but this cashier and her attitude makes me drive a couple miles north to the Albertson's instead of going to the Freddies by my house in Marysville, Washington



Never again 12/24/10
I have been yelled at, degraded, and made to feel horrible by the Monroe Wa Pharmacy. I have been told many times that I am unable to fill a medication because it was too early. When I have counted the days out to them, they walked away. The cashier finally got my medication to me, and then tried to give me 100 less and then tell me I was wrong in knowning how much I get. Mind you I have been taking this for four years now. They have shorted me too many times to count. Today was the FINAL straw. I used the phone in service to have my medication ready today. I called yesterday at 8:09am, and it said "Your medication will be ready tomorrow after nine, if that will work for you, press 3." I pressed three. I showed up at the pharmacy today at 10:40am, and the nasty pharmacist told me that I called them in early and he would not fill them. Once he knew he was wrong, he then told me that he would work on it and I would have to come back later. NO. I told him that the phone service said today at nine. He then told me no it did not. He said give him awhile, and I asked him how long. He rolled his eyes and said 20+ minutes. I said lets make it 20, because I have a appointment to get to. As I was walking away he made a snide remark towards me. I then turned around to ask him what he said, and he ran in the back. Coward. This is not the first time he has done this to me. These pharmacists need to know that they are not god with ones medications.



Mrs. Ray 10/25/10
REGARDING: Fred Meyer 148th & SE Division St. Portland, OR 97233

Today I visited this above mention store and found that the Fred Meyers that I had come to enjoy shopping at so much over the existance of my life (41yrs) has turned into a communistic store where the customer is NEVER RIGHT, NEVER BELIEVED and NEVER to be given the benefit of doubt what-so-ever!!!
I was treated as though I was a low life, under-rate, unimportant piece of garbage. I have never in my time been treated with such distain and hostility.
When do the employees of Fred Meyer become accountable for giving wrong information to the consumer. If they don't know the answer then don't give one...just find the right one and then proceed accordingly! But NO NO NO!!! The customer NO MATTER WHAT PAYS THE COST OF LAZY EMPLOYEES WHO DON'T OR WONT FIND THE TIME TO GET THE RIGHT INFORMATION!!
BECAUSE OF THIS WRONG INFORMATION, I AM NOW OUT $54.95.

I WANT SO BAD TO BELIEVE THAT ALL FRED MEYERS ARE THE SAME, HOWEVER I THINK IT IS SAFE TO GUESS THAT THERE ARE EMPLOYEES IN EVERY STORE WHO BEHAVE THE SAME WAY.`

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