Fred Meyer Stores Corporate Office & Headquarters

Having just found about today the newly implemented Central Fill program in local pharmacies i will be contacting the corporate offices to complain and possible move the five rx i currently have there. This new program is not customer service it is freddies service and doesent meet the needs of patients at all

I have been a Frey Meyer customers for as long as they have been in Puyallup WA, 30+ years I think. My comments are regarding the Bonney Lake WA store. The produce floors are always filthy, and they are constantly out of things. I was in the store last week and it looked fantastic...never better in that dept. Well, they were having an inspection. Too bad management doesn't take the same pride every day of the week. I too need to double check my receipts. I was over charged for a single green pepper...$45.00. Safeway and Winco and always clean. Fred Meyer needs to take a lesson from them. Hope someone in corporate takes a look at this. ps....what's with the checkers that stand around and watch the lines at checkout. Why don't they check when all the lines long. Poor management without a doubt!

The Scappoose Fred Meyer lobby is always dirty. There is trash on the floor as well as in the shopping carts, it's very disgusting. I've mentioned this to the management many times to no avail. Today I told a manager and he said he'd ask someone to clean it up. Forty-five minutes later it had not been touched. It makes me wonder what the part of the store customers do not see looks like. Not a happy shopper.

Within the first three months of 2013, your food prices have gone up over 33 percent on some items. This happened after a visit to Idaho stores from corporate headquarters. You have caught the disease of greed and Idahoans will not tolerate it! We will shop elsewhere.

I have shopped at FM (with my Mom when I was very small) for over 70 years. Used to be able to get most anything I needed, and over the last 15 years, have been able to get my business casual clothing for work at FM. Much to my dismay, I have been told that FM will no longer carry "petite"clothing -- this while I was staring at a HUGE "plus size" dept. No one in the store today looked like they would wear a plus size, while many of the ladies were very short (I am 4'11"). This is really the last straw for me -- many of my favorite products have disappeared over the years, but this really is ridiculous. The clerk I spoke too was 5 feet tall and was also dismayed by this corporate change. You have driven me more and more to the internet and to Penney's, et al. No more can I get most everything I need. SO SAD!!!

So thats it. I paid cash, a little over 1000, went to get it back, not only was i humiliated and made to wait while the whole stores management crew scrambled to. learn policy for taking responsibility for another employees laziness in explaining return policy. The employee had to stay after closing, guess thats their excuse. They wanted to send me a check to the address i didnt know because i had to move out and had no where to go. Thanks for humiliating, lying, and making my day even worse. Thats my complaint.

I was shopping in the Cornilius Fred Meyer. I asked the checker if she knew what the difference was between club soda and seltzer water is. With a smirk and bad attitude she informed me that she doesn't drink. We left the store and my husband commented on how rude she was. I told him that was exactly why I try to do my shopping in Hillsboro or Beaverton before I come home from work. I have never had anyone in that store ask me if I was finding what I needed or did I need help finding something. Must be because they don't have enough competition. Their business would increase if they knew what customer service is.

I have been a loyal customer for Fred Meyer for the past 14 years but that ends today! My wife and I and several of our friends are sick and tired of being treated like dirt. I have never in my life (62) been treated with the disrespect that your South Medford employees and their managers have treated us. One of your manager's, when confronted with an employees poor customer service actually hung up on me! So you can kiss my grocery, prescription, and fuel business goodbye. No worries its only about $2000 per month!!! I'm sure WalMart will be grateful!

I see some typical whiners expect 100% perfection 100% of the time. Wow. We are picky and always shop Fred Meyer - for over 15 yrs. - even when out of our neighborhood. Consistent, friendly, great selection & pricing. Where else can you get all that in one place on this flawed planet? I am sure they could do no better. No other major chain store comes close in our mind. Lighten up.

Wow! I use to work for Fred Meyer and I loved working for the Co. It was a great Co. to work for and I thought back then (left in 85 to raise family) we had great customer service and it was an inviting place to shop. I see it has gone down hill in a hand basket! Too bad!

Costumer service supposed to be nice friendly and able to help . Fredmeyer southill puyallup wa they do not have that . I called for help since i lost the giftcard i bought from them instead.of giving me a number that might be able to help me.I do get an attitude so I told her Thanks for your help.never shopped at fredmeyer ever .this is not the first time i have an issue at there costumer service SOUTHILL PUYALLUP WA...its not worth it. There's always another store

All to often people take to their phones, computer,or hunt down a manager to complain,complain ,complain.This is not one of those times...I have lived next to The Dalles Fred Meyer's store for 4 years,and 98 % of the time have a good experience.So i'd like to take my time to thank some of your exemplary employees. Erin in Starbucks .. Always prompt ,professional ,Attentive and makes my order just the way i like it .. Erin O. a cashier who just today was especially kind and courteous. Mary Sutter in the pharmacy has helped my family with any and all of our needs over the years.. My 80 year old mother considers her extended family.Not sure you can play a better compliment to an employee ,than to call them family. With deepest sincerity ...Mr Crown...

Monday, October 29, 2012 CEO, Director, Whoever is in charge; Today I was in the Auburn Washington store as I am almost every week. I take my Mother, who is elderly and can’t see very well to do her grocery shopping. Well, today was the last straw with overcharges. Even though it was only 12 cents, I decided to contact Fred Meyer Corporate. Hopefully this letter gets past the mailroom. Anyway, I had put 6 cans of Campbell’s Chicken Noodle Soup in the cart, the price on the shelf said 79 cents ea. We went through checkout and I was going over the receipt as I do most of the time. At first I thought the clerk had only charged us for four cans of soup, due to finding “.79” on the receipt only four times. I was about ready to get back in line to pay the additional $1.58 and let her know she hadn’t charged us for two of the cans. Upon double-checking the receipt, lo and behold, there are two cans of the same item which rang up at 85 cents apiece…. The clerk whipped out her coupon book to check and see if it was on sale…. She also asked me if all six cans were the same – which they were…. It wasn’t the clerks fault by any means, it was something to do with the way the soup rang up – Campbell’s Cream of Mushroom and Cream of Chicken were on sale for 59 cents per can – limit four….So, as you see, someone must have entered the wrong barcode or the scanner is unable to differentiate between Chicken Noodle and Cream of Chicken. Now, the part that irritates me to no end is, is that 12 cents times 5,000 customers times 100 stores is $60,000.00, - not bad for a days dishonest wages! And, on top of that, the fact that Fred Meyer “KNOWS” that most people either don’t look at their receipts, or don’t remember the price of each item they put in their cart. It really irritates me to think of all of the elderly and low-income people that are being “ripped-off” without even realizing it! This isn’t the first time this has happened; there have been other times where I’ve been “over charged” at Auburn Fred Meyer…. The clerk made everything right and in no way am I blaming her, but I am blaming the system and upper managements’ lack of follow-through to double-check the work of their employees.

You advertise shorter lanes and faster checker out. Well this is not true in your Tacoma Store 72 and Pacific Ave. I mentioned the new ad compaign to one of your Customer Service Managers and all she could say was. That ad does not apply to this stroe. Your cashier stated they were not even told of ad compaign until customers told them. I think that if you are going to do such a compaign maybe you sholud tell your managers so they can get on the band wagon with you. I mean really it does not apply to this store. COME ON FOLKS.

When buying clothing(Great Northwest Clothing Co Tee shirts)most of the time I purchased these at $12.99 or less. Never paid attention to the price tag on the shirts. Today 10/16/2012 the store clerk rang them up at $20.00 each. Seems to me you have to becareful and not trust their pricing.

I was at the Springfield, OR location. Usually where I shop now and the people are ALWAYS curtious and helpful,. even if they are busy and obviously overwhelmed, they smile and do their job. Enough with the figgin negatives. I bet NONE of the people on here compaining would take the time when they had 99 out of 100 positive experiences. Rediculous. Thanks you Freddies for your time and efforts.

You are right Bob, most of these complaints are rediculous. But, the fact is Fred Meyer is Kroger now. It is not the local man's company anymore. And Bob your attitude is straight from Cincinatti Ohio. Buy your stuff and get out. That is an attitude employees find familiar! The only thing that matters now is your financial facade for the stockholders. The stockholders (and Cincinatti)are not going to be happy with Fred Meyers regional leadership as of late. When they find out about your complete disregard for basic human rights you will be deposed. So do not get too comfortable lounging in Hawaii. Only a Fred Meyer corporate dirtbag would write that review. A lame attempt to negate complaints from your customers you treat like so much cattle.

You all complain way to much. Boo hoo, my water wouldnt stand up, boo hoo my feelings are hurt Buy your stuff and get out. You are holding the rest of us up with your complaining.

You culodn't pay me to ignore these posts!

Wow, that's a rlaely clever way of thinking about it!