Fossil, Inc Corporate Office | Headquarters Contact Phone Number & Address

stephanie	4/24/12
I ordered a necklace from Fossil. It was defective (one of the pieces was not attached and fell out of the package as I opened it). I wanted to exchange it, however, emails went unanswered. I've returned the defective necklace and now hope they will refund my money quickly unlike how they've addressed the problem. I will not order online from them again although I love their products.

Cyelii	7/9/11
Aritcels like this really grease the shafts of knowledge.

Lexine	7/11/11
Yup, that'll do it. You have my aepprciaiton.

Maria Stephens

3/31/11

I bought the purse "Crosstown Camera Saddle" #ZB2840216. I love the cross body strap and the size, it also has 12 compartments for business/credit cards. BUT here is the problem, after coming home and putting in all my cards, I found that they fitted in so tightly that it is very hard to get them out. I don't know if the designers were trying to save an additional few cents on the fabric, but I don't think adding 1/4" to both sides would have driven up the cost that much. My older fossil bags didn't have this problem, but the previous one I bought and returned in 2008 was the same. By 2011, I had forgotten about this problem, so am now in the process of empting the purse and returning it. It's either that or carrying a large wallet inside the bag which then overrides the purpose of the built in credit card slots. So for the little card slots in the bag, I've downgraded the purse from 5 stars to 3. I love the design of fossil bags but this may be the last one I buy because of the small credit card compartments.