Fingerhut Direct Marketing, Inc Corporate Office & Headquarters

Not only was my first (and ONLY) order with fingerhut.com late (they said their so-called delivery date is only an "estimate" and "they cannot be responsible for the carrier ship time), but their customer service response (via chat, email and phone) have refused to deal with the issue. VERY POOR SERVICE!

I have been unable to navigate in my online account. It keeps asking me to authenticate my account. I enter my ssn and it sends me an e-mail with a link to change my security questions. The problem is that whether I click on the link or cut and paste, it still takes me back to the authentication page again. I have called them 5 times regarding this issue and only today did a customer service rep admit that they do not have a tech support team. I am so done with this company. I'm paying what I owe and then I am done with them for good.

Fingerhut is being led by a Leadership of Morons, along with the banks, loan companies, other department stores, etc in this country. My wife has an account with Fingerhut and she got a letter from fingerhut praiseing her for her excellent payment record. The funny thing is my wife doesn't make any payments to Fingerhut. I make all the payments on her account! I tried to get a Fingerhut account in my name and their bank (Webbank) denied me because I have a poor credit rating! Wake up morons and give people a chance to improve their credit. Don't go by what these jackasses at these credit rating agencies say!!

I selected NOT to receive emails from them (seeing as I was using my work email) and every day I have been receiving soliciting. I have emailed them about four or five different times and they will not give me the information to contact a manager or someone in the corporate office. TERRIBLE CUSTOMER SERVICE!!!!

Ive been a good customer for a long time and can't get Fingerhut to acknowledge anything thru emails and snail mail letters. A paltry $75 order and I've been dunned by both mail and phone. I pay my phone bill so that I can use the phone, not them. They have two bank accounts listed for me that I've used for years, and apparently cant get their billing right. Each month has a "Paid" and "payment reversal" listed even though each of my banks tell me that no bill from Fingerhut has been presented. I'm beginning to think they do this on purpose just to add late charges to the accounts.

I mailed by Feb 2013 payment on time. Got called they didn't get payment. We waited a week then i called still no payment. did a check over the phone.. was charge 19.99 for late fee which i got it reversed but my credit limit was lower. Today i call and that missing payment was posted.In Feb i was almost called a liar. It was misdirected my the U S Postal Service. Your customer service all they said was sorry about that. Well Sorry Fingerhut was doing business with your co. since 1968 but no more.

I purchased two items for our children at Christmas time. Paid full amount due & have bank statements. They call my phone 5 times a day stateing I need to make a payment. This is BullShit!!! AGAIN I have paid in full! So I suggest if you don't want a law suit STOP harassing me & my family my wife just had surgery & can't even rest because of phone ringing all the time. So this is last time this is fair warning!!!!!

for starters, just like you all, I have had an issue of them trying to bill a product to my account we did not order. we got them to take it back and credit our account, but no one there seems to know how this has happened nor why. I have been pursuing this since dec. 2012 and today is march 1, 2013. I have suspended making payments on the account until resolved. I have found a number that works 1-952-656-3700 at beginning of voice mail choose #2 then, #0

When this company makes a mistake and send your products to your mailing address and not the shipping, it's all on you. Everything I have received from them has been made in China and I think I am so done with them. I mean SO DONE... They recently increased my credit limit from $400 to $1400. You want me to tell you what they can do with that increase? Send it to China.

poor return policy and the workers have no understanding retrain your people disqusting

Beware one and all.. this is by far the worst company I have ever dealt with. They have the absolute worst customer service. They are very rude, they hang up on you and you can barely understand a word they are saying. The products are also not as they look. I received a bedding set that was white, gray, and blue in the picture and the colors were in fact beige, chocolate brown, and navy blue in person. Unreal. How about cancelling your credit account with them only to find out they never cancelled it but raised your credit limit! Can't they get in some hot water for that?!

If i could make it less than 0 i would. horrible customer service. if you have a lot of time on your hands and looking for a challenge, deal with fingerhut. i was just hung up on. called back someone told me i had the wrong number and could not help me. this was the number someone left on my machine after i sent many emails to them. I called another number and quess what, they told me, i had the wrong number i need to talk to the people, the same place that they told me they could not help. stay away, the aggravation is not worth it.

Tried contacting Fingerhut by phone re: recalled merchandise. Granddaughter been riding Range Rider toy vehicle since Xmas. Jusr recd letter of vehicle recall 9/20/12. Receive emails from Fingerhut for EVERYTHING else but not this!!! Also tried to reach their corp office w/above # - does not work!!! Fingerhut wants me to return pieces of vehicle BEFORE issueing refund even tho it has to be dismantled. I'm being Inconvienced because THEY sent me faulty merchandise!!! In addition I'm a senior and an invalid. That's why I shopped Fingerhut - it's difficult for me to get out, but no more. Very disappointed w/Fingerhut.

I have been with fingerhut for over five years, have never missed a payment, always payed more than the min. payment and had a good or excellent rating with them. We were about to loose our home due to circumstances beyond our control so we had to file chapter 13 bankruptcy. WE DID NOT PUT THEM ON THE BANKRUPTCY well, fingerhut witout warning or any type of advanced warning cut us off. we tried to contact them did not get a reply from them, we tried to call them , very rude, will no longer try to repair my relationship with them will report them to the bbb and place them on the updated bankruptcy. also will d0o everything in my power to advise any and all people to steer clear of fingerhut.

I too think that the srevice at Fingerhut sucks wind!! what do i have to do too get them to send me a paper statement through the mail!! I have requested this at least 15 times! I am sooooo..... done with them, I will never, ever order from them again, I have also told the friends that I know that order from them as new customers, thank God they haven't placed an order with thme yet and they never will be!!!!! I wish that I could give them negative stars!

I need to know how to lose weight withuot building muscle under the fat. I know that cardio is good but what are some good cardio excercises? im 13 and i dont want anyone to know im trying to lose weight because its embarrassing for me it just is. so i cant go out and buy special stuff cuz my dad s gonna want an explanation. anyways .my diet .i dont care if its healthy. i need to lose weight in lik e a week so i know i might gain the weight back by not eating healthy but i dont care i just need this for an occasion. i reall wanna lose weight on my stomach and my thighs. how do i do this withuot building muscle under my stomach?thanks.

ok look,the answer is very ouiovbs- don't eat too much!!think about it- the countries where people don't stuff themselves with food, such as asia, the people are slim, and in perfect healthtoday, the society is all about foodwe're eating because the food tastes good, not because we're hungry!you see food ads on tv, magazines, everywhere!food is everywhere, you cannot go anywhere without being offered food!you need to learn to resist the temptations. back in the older days, you didn't eat everyday! you ate when you hunted and caught food!you would be perfectly fine not eating for a day, it's actually good for you because it cleanses out your body!! all that getting a minumum of at least 1500 calories a day is BS!! you can survive perfectly fine on just 500 calories consumed from HEALTHY food. Sure, you'll have an uncontrollable desire to eat, but trust me, you'll LIVE.and all this diet crap is aimed at overweight consumers. the media suggests that anorexia is bad, all these models are dying blablahblah..that's all just to make the normal obese american feel better!! i mean, how often do they show people dying from being overweight???there's really no need to eat junk food either. it's a waste of money, and all it does is make you fat!! think about it. twinkies and soda and chips don't fill you up, they just taste good, which makes you want to eat more!look at the skinny people nowadays. they don't constantly crave for icecream or stuff themselves with food whenever they see it.

These jerks were calling my cell phone everyday I told them to quit calling me this is my personal number I dont know who your calling or why. Told them to take my number off their calling list said they would the stupid jerks called again 4 hours later and everyday at least twice filed complaint with Attorney Generals office for starters company is poorly managed and has no respect of persons!

I did lost my pre-approved magazine promo sent to me.I will appreciate to be receive a different one .

I ordered a patio set from Fingerhut and it was damaged by Fed-Ex so Fed-Ex returned to fingerhut rather than deliver to me which is a darn good thing!!!! I called fingerhut and ask them to re-ship when they received the damaged item because I paid in full with my debit card so it's paid for just need it re-shipped. I was told they will be cancelling my order and if I want it I will have to call and reorder it. I have to wait until the credit is issued on my account which I was told will take almost a month to get money back in my bank. I just called Fed-Ex and they said Fingerhut will receive back a week from today, Fingerhut said it will take 15 days to get back and another 2 weeks to get back in my bank. When I ordered I paid in full and it was like pulling teeth because they wanted me to use Fresh Start Credit. They only gave me $225.00 credit limit and with shipping my order was $265.00 so I just paid in full. Since when is paying verses using credit a bad thing. I had to go thru total crap just to order it and now this. They have the worst customer service I have ever dealt with. I am reporting them to the B.B.B ...They told me Fed-Ex damaged it so I needed to call Fed-ex...B.S. These people have not seen the last of me!!!! CLOSE THESE PEOPLE DOWN. IT'S A SCAM And glad I didn't get patio set because if the qualitity is as bad as everyone says I'm better off but give me my credit. You know it's damaged......Fingerhut you tracked it yourself!!!!!!