If there was a worse than poor star, I would definetley have selected it. The FTC should be aware of Equifax and their poorly run company and shouldn't be allowed to operate. All of their customer care representatives are based in India. Imagine that, a US company dishing out jobs to a foreign land while millions of Americans are out of work and to add injury to insult, make that kind of statement to the rep in India you are talking to and they'll laugh right at you. Why should they have the privilege of confidential information when they are not US Citizens and how are we protected? FTC, if you are reading this, do something!!! May. 9, 2011 -by Regina S.