70 Reviews For Equifax Inc Headquarters & Corporate Office

I NEED MY REPORT BACK

They block my report against my wishes and 3 months later its still blockd.I paid twice to have the freeze removed but they still keep blocking my report I am going Monday morning to sue Equifax in the small claims court and paralel I am filing a big law suit for pain and suffering for $25,000,000

This credit agency is a joke again & again there are problems but like always Equifax is retarded!! How could the govt get involved to fund these companies to fix this issue were worried about everything else that's irrelevant AMERICA is the joke people wake up!!!!!

they suck

they are the worst company so lacking in professionalism and incompetent they have no sense of business ethics and are a confused bunch

ditto all the above comments. can't for the life of me figure out how a company as hard to deal with as equifax can stay in business. also, don't appreciate having to talk with someone in mumbai or manila or some other city on the other side of the world and having to give my ssn just to talk with them.

They sell our email account information

Our family had 3 equifax accounts that were registered specifically to email accounts set up only for equifax correspondence. For a few years there were no problems but now they generate hundreds of spam messages a day each. The accounts are never used - they merely forward any mail they get to our "real" email ... so there is no possibility that our computers were hacked or a virus harvested the information simply because that email information isn't on our computers. Thanks Equifax, I hope someone crashes a plane into your HQ building.

NIGHTMARE

Equifax is an absolute disaster to work with, and for a company having so much power they do nothing to help you nor do their employees care about how crucial and dire your circumstances can be..I.e. holding up a loan, dealing with incorrect information, etc. Something has to be done about the serious ineptitude and lack of empathy when helping people with legitimate concerns. The other two bureaus are amazing and helpful, actual Americans on the phone.

he Worst Customer Service

It took 45 minutes, of speaking to 6 customer service reps who did not speak English, asking the same questions each time and still do not have a simple answer to my question. "How do I unfreeze my reports?" Total idiots.

I canceled their useless product 2 years ago. Before I canceled, I requested a block of my credit report be removed. I was assured it was unblocked. I have been trying to get a SBA loan to rebuild my house from Super Storm Sandy. The only credit reporting agency used by the SBA is Equifax. They told me they couldn't get my report because it was blocked. I called Equifax, and spoke to 'Kevin' in India. He said I would have to purchase the product again to get the block removed. I did, and it wasn't. Call again, and was totally assured the block was removed. Long story short - it still wasn't and I had to withdraw my SBA disaster loan. Finally SBA used another credit reporting agency and I got the loan started again. Equifax says anything you want to hear, yet doesn't actually do what they say they will do. They are beyond useless, they are damaging.

Complaint

I have tried to find a direct phone number for Equifax to complain about my credit report errors filed, and or records disclosed that should have been removed, being over 10 years. I will be contracting an Attorney to have this matter legally addressed.

I have been dealing with an issue for 3 months and each time I'm told it's resolved. IT IS NOT. Today I was told I needed to wait 7 to 10 days. My reply "are you stupid, 3 months is alot longer than 7 to 10 days". I get 10 to 13 emails exactly the same address to a person that does not live at my home but apparently at some point put in my email address. For whatever reason EQUIFAX has been incompetent and cannot fix the issue. I WANT IT STOPPED NOW. I AM WRITING TO THE CALIFORNIA ATTORNEY GENERALS OFFICE TO COMPLAIN SINCE NO ONE AT EQUIFAX WILL CORRECT THE PROBLEM. Today I demanded to speak to the dept. that could fix the problem. Supervisor Alex Brice stated "there is no such dept". I said "there's no one that can fix the problem?" to which he replied there is no one I can transfer you to you just have to wait 7 to 10 days". He says that because he can't find any record of my email address they can't do anything to help me. This is now harassment as the emails continue and I will be filing formal complaints and/or civil action if I have to to make it stop. Maybe when Equifax has to pay some attorney to come to my little town in now where land they'll find a way to fix it.

I see many people are having similar issues as me. 3 years ago 3 fraudulent charges appeared on credit report and I have been fighting them ever since. I have filed over four dozen complaints including supporting documentation to the three credit reporting agencies and the responses I keep getting, they are investigating my claim to there is not enough evidence to remove these charges from my credit report to this one which I find humorous, it is my debt because it is my SSN, no kidding that is why these charges are out there. I have spent over $10K fighting these charges, not including my time and I am not any closer today getting the three credit bureaus to fix my credit report then when we first started. Therefore in June of 2012 I told my attorney I am too tired to fight this anymore and I am going to pay off the 3 creditors to just get these off my credit report, he advised me not to, but totally understood my frustration. As of today September 26, 2012 these charges still appear on my report, even though I have documents indicating they are all paid in full. The fight I thought was over continues. Our government loves to step into areas they do not belong like sports, I do not understand why they sit back and watch thousands of Americans get screwed by credit card companies, banks and other financial institutions along with these three credit bureaus. Something needs to change. Everyone I feel your pain...

Equifax is a bunch of crap...I called them about some fradulent things on my account. They did an investigation and it revealed I was responsible supposedly. Equifax did a horrible job because when I called one of the merchants who put default on my account they saw it was a mistake and said they would fix it. They said equifax never called them to follow up with the claim. They said that was their first time hearing about this

Star rating is MINUS 75. I PLAN TO BUY EQUIFAX STOCK (only a few shares)IN ORDER TO GIVE EQUIFAX A BAD TIME. THAT IS ALL I GET FROM EQUIFAX - a bad time. Transunion and Experian, though not perfect, are much much superior to Equifax. Equifax does not follow regulations. I have already reported that to The Federal Trade Commission, to elected officials, etc. I can sue Equifax in small claims court (cost me $20) and Equifax will need respond with an attorney at each of the many court hearing I plan. Many ways to skin a cat.

I LEFT THE SALES OFFICE 20 MESSAGES OF THREE DAYS AND NO WILL EVER CALL YOU BACK. THAT IS SO WRONG

I can't rate your service because there are no Negative Stars. You have treated people very, very poorly for a very long time. Despite the fact that you do not own most of the information you report, you know a good 30% is wrong, yet, correcting it get's a big yawn from You and the FTC. It is time for you, Experian, TransUnion, and the FTC, to cease and desist. Were you able to read you would realize each, and all of you, have exceeded your level of incompetence as Dr. Peter's Described in his book "The Peter Principal". There is hope for everyone, because I will see you in Federal Court, and we will let a jury decided. Smile and be Happy! Mike Price

Their credit report for me is so flawed. The worst part is that I can't get them to correct it. They are always "looking into it". Nobody seems to care. They have cost me higher interest rates due to their stupidity and incompetence. Some companies are too big to fail. They are too stupid to stay in business.

I have filed multiplle disputes and the call center for equifax has provided incorrect information and refuse to provid a supervisor and make the accurate changes to my credit

I hope you know know that when you sign up for Equifax that they put an automatic fraud alert on your information. If you go and try to get any type of loan the lender cannot see your report and therefor guess what...no loan. I have been around and around with this company for the last three days to have this fraud alert lifted, which I did not request to have put on in the first place. I have had to talk to people in India which at first tried to give me phone numbers that were Fax numbers telling me to call this number and they could help remove the alert. I was on my cell phone so I called the number while still on the phone with the person that gave me the number and had them listen to the sound coming from the phone which is a faxing phone number. I was then given a different number and after being asked several questions was given a conformation number telling me the fraud alert would be listed in 2-24 hours. I then requested my loan today and guess what FRAUD ALERT still on so they can not get my file. I was so upset for being lied to that I called another number for Equifax and once again was handed a line of crap and given another conformation number... These people take your money and give you wrong information and a credit score that is no way near your actual score, Please think twice before you sign up with them , find out what you are getting into!

Equifax needs to get their call centers back to the US. However this law got into effect forcing us to have our credit reported to an outsourced company is beyond me. We need to stop this@!

i have fild reports to equifax on my ssn is incorect and they keep telling it is corect well you shud put afreez on those report so they cant send out reports on you then pepel can only get reports from transuion and experian thatwill keep ther hans tied on theer garbig ALLSO ask to have yourssn removed fromtthear files they have no leagel right to use it that is very privit info they have no rigt to use and it is agens the law

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