624 Reviews For Dell Headquarters & Corporate Office

Wish I would have known before

Had the laptop for 14 days. The power would not plug in right. They had me send it in, when I should have just returned it. They wanted $169 to fix. Customer service is a joke. Unbelievable. Would never recommend any Dell product

Customer Service

There isn't any way to get a hold of Dell customer service if you purchased your Dell product through another store.

Dell is a piece of shit

Bad computers, bad software, bad customer service. A general "Let the buyer beware" attitude. The must have gone private because no one would buy stock in this corporation

Dell Computers

Americans, please do not buy Dell Computers, If you have a problem with you PC, the techs are in India and do not know what they are doing also, their English is terrible

terrible components fon went bad in 6 mo.tech replaced it and scratched screen

I want a computer with quality parts and professional service. Does Dell have these available ? I have not seen them.


Worst customer service possible . Lap top quit working sent in for warranty repairs , not part available and I have no computer , account has been archived , service could be no worse , never again will I purchase a dell product.


USB Ports. I have used Dell for 10 years or more and no serious problems. I wish they had more USB ports for add on's though. You usually get 4 ports, One for keyboard, one for speakers, one for mouse, which leaves only one for a printer or other device. I would like to have a printer, camera, and card reader port. Can a pc be made with more USB ports for add on's?

boycott dell

I just got hung up on by a dell representative.SHE said I was wasting their time because I couldn't afford the 300 dollar service fee to clean my computer. When I asked to speak to the supervisor she asked me what do I mean. I said I don't like your tone and the fact that you have insulted me by saying that I'm wasting your time and she said that she was going to block my from calling and hung up on me.

Dissatisfied customer

I will never purchase another DELL product in my lifetime


Why are your tech support people so ignorant? They didn't know what to do about a "Proxy server" error massage and how to get my internet working.

piss poor company

will not answer complaints do not cover warranties on there piss poor product sell you bill of lies

dell and their support are crap

Have spent a total of over 10 hours trouble shooting computer still not working when you call they want to know if you have it pluged in since it goes black, now wont come on at all but they will not help unless we start all over again told them it wont even come on they will not help only over phone, want to know how that works, will never buy a dell again.

Poor service......42 phone calls and don't know how many hours trying to talk to people that can't speak English spent $2000.00 with you and was told order would be shipped on 8/5/2014 then told there was a problem with order and would have reorder then told would be shipped on 8/5/2014 then on 8/6/2014 there was a delay on my order now told might shipped on 8/8/2014 I being lie to so much. I don't think you people really care.............


Not much more to add from above, have experienced it all. From lack of manners from sales staff when you are trying to go around foreign involvement to call centers that are ill equipped to answer a question. Warranty work has no controls and communication, often call center have no idea were repair is and what is being worked on. When computer is sent in for repair, do not count on getting back same one you sent with the possibility of loosing all your information.

dell latitude 10 tablet

I've been with Dell for years have a account with them my tablet has been to the depot 4 times and still its not working right I have had it almost a year the warranty done next month August 2014, im not happy with dell I need a new tablet.

Repair Service

I need help with my Dell Repairs. Please give me a direct number to work with customer support in the USA OR CANADA. I need to resolve my issues but don't want to deal with India or Philippines. I'm tired of spending hours on the phone only making my computer performance worse not getting it corrected. (623) 266-1193

lost one more customer

ordered laptop, accessories received, laptop itself was cancelled...no explanation given...what good are the accessories without the computer...again no explanation given...Dell Preferred Account in A+ shape with plenty of credit...again no explanation given...in fact they hung up...nuff said...Dell no longer cares about customer care or satisfaction

What happened to the Dell I use to know

As Compaq disappeared so will Dell.

worst service in the world

ery bad service,recently i purchased dell inspiron all in one 2330 in hyderabad in aandhara pradesh,india, after 10 moths tere was a problem with lcd screen, the screen look like complete horizantal white lines, i given complaint (no.893993211,tag.6QFYWS1),they were responding late and told me that ur lcd PPID no not matching. this very worst company in the world ,friends dont buy dell computers and same tell to ur friends. i am also sending court notice to this company.

crappy computers

I was finally sent a replacement computer in November 2013.. this replacement has the same exact issue that I had with the first computer.. dell is the worst! will never purchase another dell. for all the money and time ive spent I could have purchased a mac

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