Cox Enterprises Inc Corporate Office | Headquarters Contact Phone Number & Address

Amanda Wheat	4/29/12
We have been customers of COX for about 4 years and this past year has been any thing but pleasant with them. Every month our bill is a surprise. (not a good one) Our bill goes higher and higher every month... ANYONE who can before or during service with them CHANGE providers SOON!!

Kathy Lavern G.

4/7/12

I recently changed my PC to an Mac. I could not get into my e-mail account, when I attempted to log in. On 4/6/12, I called Cox and spoke with a Internet Agent. I was told the reason I could not get into my e-mail was because I was using the wrong e-mail address, I told the agent that I have had the same e-mail address for the last 6 years. He began to talk down to me like I did not know, what I was talking about. Throughout the conversation, I kept hearing kids in the background. I was put on hold for so long, I ended up hanging up. .On 4/7/12, I called Cox in the Rockchester New York Office I spoke with an Internet Agent. I was on the phone with her for approximately 40 minutes, being constantly put on hold. I explained the e-mail I have used over 6 years has correspondence that I need access to. I was told that e-mail address I was given on 4/6/12 was incorrect. I requested to speak with her Supervisor and was (put on hold for along time). The Supv Keith told me that It would take 24-48 to research problem. I Requested Cox Corp Ofc phone number from him to voice a complaint and was told by the the Supervisor, he does not have the telephone number because he has never called Corp Office. POOR CUSTOMER SERVICE!!!!!

Dennis Long

2/9/12

I worked for a Cox owned company for almost 7 years and loved what I was doing. It broke my heart when they decided to eliminate my entire department. I have nothing bad to say because I feel up until we were let go we were treated fairly. I understand it was a business decision but I sure do miss my crew, best bunch of boys I ever had the opportunity to supervise. Now all I need is my W-2 form, can anyone help?

patrick holt	9/12/11
Not 1 star! ZERO stars!!! Just try to locate where an offical complaint should be sent is an Act of Congress! If they would SERVICE an account that been 22 years with Cox instead of service reps. only knowing how to sell a box instead of answering a tech question! Unbelievable. Rename sevice rep as a sales rep!

Tony jennings	5/14/11
I was a customer of cox back in 2006 in virginia but than close the account because I moved and I paid cox whatever I owed and gave them their equipment back. But recently I got a phone call from a bill collector saying we owe 104.00 to cox which is totally false I would like for this issue to be resolve before I be forced to take legal action!!

katie Houston

10/27/10

I loved working for this company, it blessed me in so so many ways. I never realized how spoiled they had us until they sold the company and those people didnt have the employess best intrest at heart.Cox Enterprises are the most wonderful, considerate ppl I have ever worked for, and if I had the oppurtunity to do it again I would. I am a single mom raising 3 children and the benefits were affordable, the bonus checks always came in handy around the holidays.I love this company and I miss it. It'shard to find good ppl to work for.I pray that God Always bless this company.