Costco Corporate Office & Headquarters

Last week my girlfriend and I were shopping at the Medford Costco. As we were approaching our car from the rear we noticed the attendant rounding up carts in the stall next to our parking space. We began backing up when I here "OH NO STOP" as our car hits a cart that has broken loose from the end of the row of carts and had taken a hard left into the path of our vehicle. The warning and the impact was almost instantaneous. We went inside and explained the situation to the person at the customer service desk. He seemed helpful and concerned and took some pictures of the scratches caused by the loose cart. She got a call from your corporate office which was totally off the mark. Your representative told her that she is responsible for what is behind her car... we were. The attendant was reckless with his carts and one got away... Please do the right thing and step forward to pay for this minor insult to her otherwise unblemished vehicle. It is your responsibility. You can check the security cameras for that day which will vindicate us. If you do not step up to your responsibility you will be taken to court. Please do the right thing here. P. Scott Roberts DC

I ORDERED A BED ON LINE THROUGH COSTCO, WITHIN 3 MONTHS THE BED BROKE AND NOW MY DISABLED SENIOR CITIZEN IS UNABLE TO SLEEP BECAUSE OF THIS PROBLEM. I NOTIFIED CUSTOMER SERVICE BACK IN LATE AUGUST OF THIS PROBLEM AND THEY TOLD THAT WITHIN 4 WEEKS THE BED WILL TAKEN BACK WITHIN 3 WEEKS OF THE TIME I CALLED. IT IS NOW NOVEMBER 2, 2012 AND THEY STILL HAVE NOT PICKED UP THE BED. I WAS JUST NOTIFIED NOVEMBER 2, 2012 THAT THEY CAN PICK UP THE BED BETWEEN 6 AND 9 PM ON SATURDAY. THAT WOULD LEAVE ME NO TIME TO GET A BED DELIVERED AND SET UP AFTER THIS TIME. THEY (COSTCO) DOES NOT CARE SINCE I HAVE CALLED THEM AT LEAST 30 TIMES TO TAKE OF THIS PROBLEM. I AM NOW IN THE PROCESS OF FILING A ELDER ABUSE WITH THE FEDERAL AND STATE GOVERNMENTS BESIDES LETTING THE BETTER BUSINESS BUREAU OF CALIFORNIA AND IN THE STATE OF WASHINGTON.

One star for your new facial tissue. Total rip off, you can see through this crap. Blow your nose and find your fingers wet. You must have gotten a good purchase deal in CHINA, WHERE YOU GET MOST OF YOUR STUFF. On another mater, you must buy meat from china as well. (TUFF STUFF)

I was suckered into buying the executive membership, which would be fine if I actually received the refund check in the mail. It has now been two years in a row they conveniently "forgot". I wont get that type of membership anymore...waste of time and energy!

24 year Member of Costco and very satisfied . My husband suffered a stroke 2001 which disabled him. Because of this, he relied upon the power chairs and still does to get around. Unfortunately , the first store built in Oregon had old worn out power chairs. I took it upon myself to contact Costco corporate office and notified them of this problem. I was pleasantly surprised to receive phone calls from Corporate Office Upper Management, Store Manager, all assuring the problem would be fixed. It was. After the new store opened in Camas, Wa. which is closer to our home,we found all employees snd manager to be very friendly, take time to visit with us, call us by first names, which we appreciate. Of course Costco has problems, as do all companys, stop complaing and make contacts to upper management.

I am putting five stars for overall. BUT MY HUSBAND HAS DIABETES AND CANNOT DRINK FRUIT JUICES. COCOA MIX, ECT. CRYSTAL LIGHT , YES, AND WE LIVE IN NO FALL NO WINTER USUALLY TUCSON WHERE IT REMAINS HOT. SO THEY DSICONTINUE IT EVERYWHERE. THE BUYERS DID THIS TO MAKE ROOM FOR COCOA ECT. lET ME SEE, I PAY A MEMBERSHIP SO THEY CHANGE THE HOT DOGS /POLISH SAUSAGE AT THE SNACK BAR, TO THE TERRIBLE KIRKLAND ONES.(YUK), THEY HAVE TERRIBLE SIRLOIN PATTIES, SO WE GO TO SAMS CLUB, WHERE WE GOT BOTH OF THE MENTIONED , THAT ARE HIGH QUALITY.THIS IS ONE OF SEVEN THINGS, WE COMPLAIN ABOUT, AND WE NEED BUYERS MOVED BACK HERE TO ARIZONA COGNIZANT OF ARIZONA, AND WE NEED FOR COSTCO TO STOP TRYING TO RECOUP THIER LOSSES ON OUR BACKS, AND DAMNIT RAISING THE MEMBERSHIP FEE, AND THAT STUPID AMEX EXECUTIVE CARDS. I DO BETTER WITH FREEDOM CARD. AND THE BIG ONE IS THE NEED FOR DELTA DENTAL LIKE ONLY CALIFORNIA HAS , AND THEY SAY YEAR IN YEAR OUT, WE ARE WORKING ON IT. AS AN INSURANCE AGENT , NO YOU HAVE NOT. I HAVE CHECKED OVER AND OVER WITH YOUR DENTAL HEAD PERSON AND THE AZ. STATE INS. DEPT, WHICH IN ORDER TO HAVE WOULD MEAN WE WOULD GET THE EXEC CARD AND YES THEN IT WOULD PAY FOR ITSELF, PLUS YOU PEOPLE WOULD GENERATE BUSINESS LIKE YOU NEVER ANTICIPATED. AS AN INSURANCE AGENT, THIS IS THE BEST OFFER YOU COULD MAKE. WE REALLY LIKE THE EMPLOYESS AT GRANT AND WILMOT, TUCSON, AND THE MGR IS WONDERFUL.SO THAT IS WHY FIVE STARS.

SHAME!!! Costco is selling "fur-trimmed down coats made in China"!! The fur is from dogs, cats or any other living being with fur, which is inhumanely skinned from their bodies while still alive. Down is obtained by ripping feathers from live birds till they are raw and bleeding, which many die as a result of, and "made in China" - really??? Now is the time to consider "your" RESPONSIBILITY as a corporate leader in creating and contributing to a compassionate planet while ensuring the U.S. and Canadian workforce is wholly supported, as "you" earn millions of dollars in profit! This is an outrage!!

Received a letter with Costco letter heading and it was about a secret shopper and a check for 1,900... I researched and found this to be a scam, if you get one of these letters know that it is scam wanting you wire money to an account in Canada. Beware beware

I guess I have a different view of Costco than others. I recently lost my husband in January. Up until the time he had his stroke we would frequent the Roseburg Oregon store. He had to use the power chair and the employees treated us with nothing but respect and courtesy. In fact when we were done shopping they woiuld make it a point to make sure my husband was safe in the car then would proceed to load the groceries in the van for us. That would not happen once but every time we went to Costco. So I just want to say even tho I wont be going to Costco in the future because I dont drive and I live in Coos Bay Oregon. Keep up the good work.

I am very dissapointed that costco raised the price of peanuts from $4.99 to I think $7.99, i remember watching a documentary of the guy that travels to all costcos, and he mentioned how they try to keep prices down and that they never raise the price more than .50 cents.

I have been shopping at costco for years now. i enjoy shopping there. i do a lot of my photos at the photo lab in San Bernardino. Everytime i go there, the employee Brittney is very helpful!! i asked her how long she has been in the Photo lab, she said about a year. She always goes above and beyond to give great member service. I will continue printing my photos there. Thank you

I purchased insurance thru Cosco. With Ameriprise insurance for years. Somebody damaged my car and instead of investigating they just wrote that it was both our faults. The person that had my case said she was sorry they did that.She said she was on vacation when they settled my accident. I will never deal with Ameriprise again.

We have had a business card for Costco for over 5 years. In the past we have given the card to people who run events at the church so that they can purchase food for the event.There never was a problem with this at the Peoria Arizona Costco. On 9/25/2012, one of our members went to purchased items for an outing at the church and the manager and sales clerk REFUSED to let her buy the items because i was not with her. She was told that EVERY person who comes from the church to buy items needs their own card. People change roles at the church every year and this type of thinking is very silly and not cost effective. A business account should be able to be used by ANYONE from that business!

I have always bought the Australian and New Zealand lamb at Costco and been very happy with the product. However, upon discovering the lamb is slaughtered in the halal method, I am appalled the lamb is killed in a most cruel manner and according to the Muslim religion. I'm terribly disappointed Costco caters to this method of slaughter and will no longer buy lamb at Costco. I hope future customers of Costco will do the same.

I have been a customer for a few years. I was sadly disappointed with the Costco in Lacey, Wa. My daughter and I ate at the food court and it was extremely dirty and unkept. The workers were a little rude and I was shocked by that. I hope in the future they do better.

I purchased eyeglasses from Costco(also had my eye exam there)at the end of May, 2012. My frames are now "loose" and are coming apart. When I went to the Costco store, they told me it is from "wear and tear". Three months into wearing these glasses cannot justify wear and tear. I am extremely careful with my glasses, and it has been a very long time before I purchased these, due to leaving my glasses in a restaurant and not being able to retrieve them. If this is the kind of excuse used (I was also told there is no warranty on these items), I will only purchase needed items, such as food, flowers, etc. Never again will I purchase anything that is not only very expensive, but important.

First I would like to say that Costo is one of my favoriate places to shop. I eat at my desk a lot and people are always asking where did you get that, it looks good. 90% of the time it is something I got from Costco. Now I am very upset to find out that you have sent $225K to the Democratic Party. That tells me a lot abought a person or company that would support a Presidant and others that are trying to totaly change & destroy the US as I know it. I love America and what it stands for. The President and others evedently do not. Please think about what you are supporting.

I enjoy shopping at Costco, I buy many high quality items. I like their healthy, organic selections. We have been using Costco honey until a family member developed diabetes. I picked up Truvia and read about it on the internet when I got home. The reviews on the health safety on this product were not good at all!! so I will be returning it. I urge Costco to get rid of their stock that contains GMO's. Its such a shame in that consumers have to go on the internet and investigate every new product before they consider using it. I urge Costco to support the labeling of products that have GMO's in them. Join Whole Foods and Trader Joe's by not stocking GMO foods. Thank you.

i can help costco recycle better if they only gave me a chance it must be not a concern i have been trying for 7 years and i get the run around

I have seen many people at a COSTCO refueling station ignore this warning. please read !!!!! and HEED !!!!!!! Please send this information to ALL your family & friends, especially those who have kids in the car with them while pumping gas. If this were to happen, they may not be able to get the children out in time. MUST READ, EVEN IF YOU DON'T OWN A CAR. Shell Oil Comments - A MUST READ! Safety Alert! Here are some reasons why we don't allow cell phones in operating areas, propylene oxide handling and storage area, propane, gas and diesel refueling areas. The Shell Oil Company recently issued a warning after three incidents in which mobile phones (cell phones) ignited fumes during fueling operations In the first case, the phone was placed on the car's trunk lid during fueling; it rang and the ensuing fire destroyed the car and the gasoline pump. In the second, an individual suffered severe burns to the face when fumes ignited as the person answered a call while refueling the car! And in the third, an individual suffered burns to the thigh and groin as fumes ignited when the phone, which was in his pocket, rang while he was fueling his car. You should know that: Mobile Phones can ignite fuel or fumes Mobile phones that light up when switched on or when they ring release enough energy to provide a spark for ignition Mobile phones should not be used in filling stations, or when fueling lawn mowers, boat, etc. Mobile phones should not be used, or should be turned off, around other materials that generate flammable or explosive fumes or dust, (I.e., solvents, chemicals, gases, grain dust, etc...) TO sum it up, here are the Four Rules for Safe Refueling: 1) Turn off engine 2) Don't smoke 3) Don't use your cell phone - leave it inside the vehicle or turn it off 4) Don't re-enter your vehicle during fueling. Bob Renkes of Petroleum Equipment Institute is working on a campaign to try and make people aware of fires as a result of 'static electricity' at gas pumps. His company has researched 150 cases of these fires. His results were very surprising: 1) Out of 150 cases, almost all of them were women. 2) Almost all cases involved the person getting back in their vehicle while the nozzle was still pumping gas. When finished, they went back to pull the nozzle out and the fire started, as a result of static. 3) Most had on rubber-soled shoes. 4) Most men never get back in their vehicle until completely finished. This is why they are seldom involved in these types of fires. 5) Don't ever use cell phones when pumping gas 6) It is the vapors that come out of the gas that cause the fire, when connected with static charges. 7) There were 29 fires where the vehicle was re-entered and the nozzle was touched during refueling from a variety of makes and models. Some resulted in extensive damage to the vehicle, to the station, and to the customer. 8) Seventeen fires occurred before, during or immediately after the gas cap was removed and before fueling began. Mr. Renkes stresses to NEVER get back into your vehicle while filling it with gas. If you absolutely HAVE to get in your vehicle while the gas is pumping, make sure you get out, close the door TOUCHING THE METAL, before you ever pull the nozzle out. This way the static from your body will be discharged before you ever remove the nozzle. As I mentioned earlier, The Petroleum Equipment Institute, along with several other companies now, are really trying to make the public aware of this danger. I ask you to please send this information to ALL your family and friends, especially those who have kids in the car with them while pumping gas. If this were to happen to them, they may not be able to get the children out in time. Turn off the phone when you drive into a service station, fill lawn mower etc. Thanks for passing this along.