150 Reviews For Citibank Headquarters & Corporate Office

Terrible, incompetent service. One department closed my account while I had an installment agreeement set up with another department. Customer services was beyond non-responsive. Won't be conducting service with this firm in the future.

Horrible bank!!!

Worst experience of my life is all i can say!!!!!!!!!!! good luck to anyone who banks with them.

credit cards links

trying 2 link both of my card 2 one place with no luck

closing local branches

It is understandable for Citibank to close some local unprofitable branches; however, it is not reasonable for me to pay tools and travel extended miles to bank with Citibank. It is my understanding that ATM services will also not be available. After 35 years of banking with Citibank I will have to take my business elsewhere.

Banking service

Unfortunately, we are banking with Citibank in Chennai & Bangalore. who ignored every letter we wrote them concering our accounts. We are, NRIs, in Mangalore at the moment and wanted cash urgently but the Banks thrased our every requests. Is this the way your Banks operate in oversease?? Please look into this to avoid further disliking,citibank, by customers. Thanks.

Consumer

I hired a company to do my wedding video, pictures, limo and DJ service a year before my wedding. Two months before the wedding I tried to contact them and I could not reach them. Two weeks before the wedding, I was running around looking for new people. I contacted citi and file a claim. Now citi going to tell. E that they can't honor the claim. This is so ridiculous, I trusted citi and have been a great customer, I am I the process of canceling all three credit cards that I have with them. So you wanted me to wait until the day of my wedding and be disappointed

Morgage Modifications

We had never been in arrears on our Citi Mortgage payments. After the budget modification, we are now! Lack of guidelines on what the requirements would be were not disclosed until the end. During the modification process we were receiving default notices. When I quesstioned the notices, I was told not to worry about. By the end you were put in arrears. Why? Because we required a signature of someone we were/are unable to have sign. Disclosure would have prevented us from ever getting involved in Citi's modification process...Frustrated!

Morgage Modifications

We had never been in arrears on our Citi Mortgage payments. After the budget modification, we are now! Lack of guidelines on what the requirements would be were not disclosed until the end. During the modification process we were receiving default notices. When I quesstioned the notices, I was told not to worry about. By the end you were put in arrears. Why? Because we required a signature of someone we were/are unable to have sign. Disclosure would have prevented us from ever getting involved in Citi's modification process...Frustrated!

271 Cedar Dr Azle.Tx 76020

Have evidence of Citibank I.D. Theft scan victimizing own customers. Write 271 Cedar Dr. Azle,Tx. 76020 leave tele. Too many documents in investigation file.

Employment

This process sucks you can't get any numbers to HR or a Recruiter it's easier calling the Vatican for the Pope. I even have a relative there and she doesn't have numbers everything is email - what happen to this company? Where are the human contact - not sure if if I want to work there now..

city bikes

city bikes, run lights by the Dozen @ buzzy times,putting many people in danger. I hold your corporation responsible for all accidents.

good banking yet doubt about hiring DV guy

It is found that DV guy AsitBhatt commited DV in 2003-4 in CA & now in FL too. Did u not chk history ? We r having great business with you but when knew such thing, it is sad u support such DV culprit ????

false email and

you can't get thru at all thru these numbers ridiculous all the way through!! waited for over 3 hours plus and nothing and the run around big time per other banks on this is a big problem they suck and or going to hear about it definitely!!

Citibanks Suck!!!

Customer service sucks!!! Need to bring those jobs back to the USA!!! I haven't been able to use the online services to view my account or statements or make payments...tech support sucks! They have lost my business!!! I will not ever recommend Citibank to anyone.

Unhappy Customer

They are the worst Credit Card to have. They are not for their Customers. Their rules are too rigid. They make you feel that they do not have your best interest.

Interviewee

I travelled 8-9 hours to go in for an interview for Citi in Tampa Florida. I interviewed with two caucasian women. They were so unprofessional throughout the ENTIRE interview. I was insulted numerous times based on my knowledge, Degree and the color of my skin. I was also compared to a "Drama Queen" while at this interview. This was the absolute worst interview that I have ever encountered. I will be reaching out to the EEOC to report this manner as well. After this experience, I would not want to work for such a company. I would just like to warn others of this before going out to an interview for Citi.

Terrible Payroll Practices

My daughter-in-law started working for Citibank in December. Her first pay day was 12/27/2013. Her boss took of so she couldn't get her check. When she received it, it was for the wrong amount. It is now January 13, and she has still not received her first check. They told her they could give her cash for the amount she is owed but she'd have to pay interest. Citibank won't ever get my business!

Settled mortgage/adverse credit report

We have spent three years trying to clean up a credit blooper by Citibank. The mortgage was settled, we have sent closing documents, cancelled check endorsed BY them to THEIR account and we still can not get them to give us a letter saying we are not at fault or stop reporting that we owe and are three years late on credit report.

Fair Credit Reporting Act

Back in 1994, I took my credit card out to 90% of its limit. That was before most people knew that they shouldn't do that. Citi has JUST NOW begun reporting that occurrance to credit bureaus, as though it happened yesterday! The Fair Credit Reporting Act specifies that adverse credit information, with the exception of bankruptcy, is not to be reported after seven years. Citi is thumbing their collective noses at this law. My credit score has dropped because of their illegal action. This bank is not only "too big to fail," it is apparently "too big to be bound by US law."

Manager

Citibank is comprised of uneducated morons. Citibank cannot post a working number because they do not know how to handle disgruntled customers and employees. so they post a website that nobody reads nor responds to. just spread the word and everyday more customers and employees will join the anti Citibank bandwagon, until finally it will affect their bottom line. the more negative feedback the more other people will get the message and the greater the likelihood that hackers will attack Citibank and free some of those ill-gotten gains.

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