294 Reviews For Chick fil A Headquarters & Corporate Office

I live in Summerville, SC and there is a Chick Fil A restaurant downtown near I-26. They do a great and busy business being in the fastest growing area of SC. I would love to see another Chick Fil A in Knightsville, SC (it is the outskirts of Summerville). Please check this out and consider adding another restaurant to this area. Thank you!

I worked for cfa fayetteville ga for 3 days shy of my 90 days and I was fired. I was an amazing employee and I would go above and beyond for the company and the guests. I was told numerous times that I have too much of a Northern personality to be a server so they put me over on Self Serve. I was only over there for about 2 weeks before they put me back on Waitside as a night server. I gave my all for this company and I feel that they treated me unfairly and at the time of my being let go they couldn't give a good reason. But when I received my Seperation letter, that by the way I had to ask for so I could file for unemployement, they put on there that I have numerous complaints from guests about my level of service. I was never written up for anything and as a matter of fact I had just received 2 guest comment cards a couple days before being let go. Being let go has devastated me and on top of that I am getting married in 6 days and it has put a damper on our finances for the wedding costs. Sincerely, ex employer

I have never had a problem with Chickfila in the past but I have to say that I am very disappointed with my breakfast order this morning. I ordered a chickfila Buscuit and a sprite and I get a buscuit with egg and cheese on it...but no chicken!Really?? And then I take a drink of my "sprite" and turns out it is water! Guess they were still sleeping when they made my order. What a way to start off my Friday. Thanks Chickfila.

I am an ex employee of Mike Moore. He is the owner of 2 cfa. Both in Douglasville. I have not worked for Mike in 10 years but I have many friends that worked for him for many years. One of which as worked for him for the past 17 years. She had her pay cut a few months ago and was just told today that her last week to work will be next week and the only reason she was given was that she made to much money. She is one of many that this has happened to by the same owner in the past 6 months. He has fired all of the people that have been working for him for 15 years or more. None of them new why or that it was happening until they were told not to come back. I was always told this was a christian company but I believe that it is all lies what shame that these people gave so many years of there lives to only be treated like trash on the street. Now there are mexicans working in there place that will work for little money. I will never eat cfa again. Its called boycott cfa!!!!!!!

Nice to see that CFA is being exposed as the fakes they are!!! Christian organization... Not! Worse company I have ever worked for!

First, I want to tell you how wonderful your food is -- chicken strips just the best, and your restaurants are always so accommodating when my granddaugher and I ask for lots of Chick-Fil-A sauce. A superb sauce. Second, and foremost, I want to say how very proud I am for your magnificent Christian values. I think it is wonderful that you are closed on Sunday for worship and a day of rest. I pray that you will always retain these values and that you will refuse to give in to the left who are always targeting, and especially these days, those of us who are Christian and try to live as Jesus would want us to. Take care and don't lose the faith for He is here to hold us up! Love those chicken strips and those wonderful shakes!!

I have no complaints only compliments. Today I visited the Chick Fil A store located @ 3580 Alta Mesa in Fort Worth, Tx. I was greeted by a friendly cashier, as well as a co-worker also came to my table to ask if I needed anything. I could not locate my car keys after I finished my meal, and all the employees were so nice they looked everywhere for my keys including the garbage can (thinking I might have accidently placed my keys on the tray when disposing of my tray contents), needless to say Mr. Gary K. offered to try to unlock my car to verify if my keys were accidently locked in my car. Mr. Gary did get into my car and the keys were between the seat and floor board of my car. I was very relieved and happy. I thanked him profusely, I even tried to pay him for the trouble he went thru to retrieve my keys, but he refused the payment and simply stated "This is my Chick Fil A and just come back and see us" and he thanked ME for visiting Chick Fil A. He also offered to refill our drinks since we had to stand outside in the heat while he retrieved my keys. I was so impressed by Mr. Gary K and his staff. I will continue to visit Chick Fil A in the future however I will make sure I have my keys in hand before locking the doors to my car :) Thank you! Sincerely, Shannon Taylor 302 County Road 340 Ranger, Tx 76470 817-994-9609

My family and I really like the Chick-fil-A restaurants. We enjoy the food and atmosphere. I just wanted to express my concern though about the foam products Chick-fil-A uses. Though it does help insulate the cold and hot food, I am concerned that because not everyone recycles for one reason or another, and because foam is not biodegradable, these foam procuct will just sit there filling our landfills. By changing to paper products they can help make a statement that Chick-fil-A is a green company that cares about our planet. I am a mom of 4 boys and I am concerned about their future. I do recycle, but for those that don't it would be great if the Chick-fil-A restaurant chain, that is so family oriented, would take a stand on this global problem. They are one of the only chains that don't use paper. McD's does, BBK does, Wendy's does...get with the program!!!!

Funny to see how ungrateful people are. I am a cfa employee and yes ill admit there are a lot of things wrong with our establishment, but I saw someone posted something about us asking weather they wanted a meal or just the nuggets. I constantly get people everyday that ask for and 8 nugget. When really they want the meal. Your not the only people that know how to order off our menu. I am just a regular team member and I go out of my way to please customers. While my fellow Co workers do not. I'm not saying I'm the best worker but my supervisors and managers tell me I need to be a supervisor. But I wont because I think our management is nothing but a joke. Idle about other stores but our store is basically ran by kids. We are all 23 or younger!

I LOVE CHIC-FIL-A!!!! NO COMPLAINTS FROM THIS SILVER SPRING, MD CUSTOMER!! This is not a complaint but rather a solution. Many companies and customers complain about high fuel prices but not many have a solution when NOT being able to drive isn't an option. We can all agree that fuel runs the economy no matter the price but why should companies and families be forced to suffer? What will put money back in your pocket is a guaranteed fuel treatment at https://staggsfuelsolutions.mysyntek.com. Let's get back to what really matters is building a nest egg for our families!! Staggs Fuel Solutions LLC https://staggsfuelsolutions..com

I saw a picture posted of behind the scenes in one of your chick-fil-a stores in Valdosta GA on North Valdosta Road. The picture showed an employee dressing in your cow uniform which isn't anything bad, but it also shows things laying around that you probably would not prefer for outsiders to see. I don't think the employee dressing in the uniform was aware of their picture being taken. It's nothing offensive, but I don't think this would be considered company policy and behind the scenes should be considered private.

I have worked for the Dwarf House Chick fil a on Pleasant Hill Road in Duluth, GA for some time now, and I am so ready to quit. We have the worst management ever. First, a new manager, Kevin, was hired to replace the old manager that was fired, and he is just plain rude. He barks orders at you. He never has a thing nice to say. And his wife is worst. She is the definition of evil. She got the position of team leader, and I guess that made her a GOD over night. Nikki yells at employees. She makes them cry, and then she pretends to be this sweet holy little angel in front of the Operator. The worst thing is the way the two of them talk to the employees, and better yet the fact that they will discuss their dislikes about certain employees to other team members. I think the fact that they are hiring all of their friends from O'Charley's is the funniest. They bring these people in and make a big to do about how great they are, but never praise the team members that have been in place for better than four years sometimes.It's really just plain sad. The O'Charley's turned Chick fil a team members are as bad as Kevin and Nikki. They don't care about yelling at you are just plain ignoring you when you ask them to help you with making shakes are cleaning. Maybe that is how things were run at O'Charley's, but at Chick fil a really??? And I plain hate these little secretive meetings Nikki has to have with her favorite team members that go on for hours while we struggle on the front counter with waves of customers while she sits talking to at least two team members. It's so frustrating. I guess these two think they are Chick fil a's saving grace. Well you guessed wrong.The thing that really bothers me about the management is if you disagree with them even politely you will be removed from the schedule for months. That's what got the last guy fired. These two are never respectful. And not a person including the Operator cares. I mean why would you when you are never there? Chick fil a prides themselves on being a Christian company, but it is HELL to work for Chick fil a. I regret the day I started working for this company, and I am counting down the days until I can quit. My final question is does Chick fil a feel like black people just cannot be in management. There is not one black manager at my whole store. What is that about Chick fil a?? Do you hate the blacks??? I think so.

Good Day Obviously the reply I have received is a template letter. The lack of customer sensitivity implied by the statement, "I have forwarded your comments to (Insert Operator Name), the Operator at our (Insert Location Name) restaurant, so that (he/she) is aware of your feedback." makes me feel like my original letter received about 5 seconds of attention. How could you have "forwarded" this when you don't even know the location? Evidently I am not as "important" to you as your canned response would suggest. For the record, our 2 year old grandson, when we were frequenting chickfila, did not have sufficient appetite to eat a kids meal, especially when we came in at breakfast. We would order the items that we knew he would eat. If I ordered him a water, it would be a cup with about 6 oz in it and be charged 75 cents. Chickfila has never explained to me why a cup of water would be that ridiculous charge. Is ALL your food marked up so high, or just what toddlers would order? Of course I quit ordering him a drink and just shared my own drink with him and would get free refills. This beat the Problem but didn't address the Principle involved. We were good customers, I figure we spent about $1800.00 a year, not counting calendars, nugget trays for small church meetings, gift cards, etc. In a company with annual sales around 4 billion dollars and that must spend a small fortune in advertisements, sponsorships, projection of your brand, etc - why is gouging the parents/grandparents of toddlers so immensely important? I don't need to hear about "policy" - I bet many of your policies have changed. We say in our church business meetings that "sacred cows make good hamburger." Our family "policy" remains in tact. We will not return to Chickfila as long as they feel it is important to charge a ridiculous fee foe a toddler to have a few sips of water. I will use the link and Unsubscribe to your emails. I had been just routinely deleting them. However, now I am recovering from foot surgery and have more time. When I saw your latest email I had the time to write again. But I will unsubscribe when I close this letter. To a huge corporate entity like yours, the issue of a cup of water must seem like much ado about nothing. But I live by principle not policy and this means a great deal to me. That is why I have taken the time to write you. I know Mr Cathy, nor his sons and daughter, nor his grandchildren now in the company business will ever read this letter, but it is EXACTLY the kind of policy I bet was NOT in place when he was starting out. I also bet they will not do a revised edition of his book, "The Generosity Factor" with a supplement about charging toddlers for water. Some accountant came along and figured Chikfila should not risk losing 4 cents in a gesture of good will and decided to charge 75 cents to make sure the parent/grandparent left the restaurant feeling they had been gouged. I guess that is what happens when a company grows large, they quit thinking about PEOPLE and start thinking about CUSTOMERS and greater profits. This is really sad in the case of your company.

It is so frustrating to walk up to the cashier and order a coke, four piece mini. Then have the cashier ask is this a meal or would you like to make it a meal? If I wanted a meal I would have asked for it. You train your cashiers to maximize profits while insulting your customers intelligence of what they want to eat. I travel alot over the southeast and very often eat at your stores. I'm beginning to really dislike eating there because of it. Point is....... we know what we want to eat. Please, stop up selling and insulting people.

I frequent the new Chick location on McCain in North Little Rock, AR. Today, I only bought a lemonade and i thought to myself when the girl passed my $2 dollar drink that she was nice wrapping napkins around the drink, as this has never been done before. I do not drink or eat in my brand new 40,000 '12 camaro. Upon arriving back to work (4-5 min later), getting out I noticed 3/4 of my drink was now at the bottom of the console as there was a hole in the cup that the girl (I thought was being courteous) wrapped around it. I called Chick fil a and the manager I asked to speak with stated he needed me to hang on because he did not know how to handle this situation. I could hear him explaining the problem to another manager, and when he finally came back he said they would pay to have my car detailed. Never once did I receive an apology, an offer to replace my drink, and what about the real problem? The soda, if it did, would leak UNDER the console which is attached to everything in the car. Are you all really that cheap that you would allow your employee to wrap a napkin around my 2$ drink to save face for yourself, and instead risk ruining someone's brand new car that costs $40,000? I did go to the location after work (3pm), and the manager (never offered to replace my drink or asked to look at my car) merely took my name and said she would turn it over to their insurance company. That was approximately 6 hours ago, and I have not heard from them yet. Oh, and by the way, I never received a sincere apology from this manager. In fact, I received a sarcastic "sorry!" What is wrong with people these days?!

Dear Sir or Madam: RE: Chick-Fil-A poor management and customer service. I am writing this to let you know about the managers that you hire to run Chick-Fil-A. Bob Duffessy managers Brandon Duffessy and Melissa Duffessy are a joke of management they are horrible how they treat their customers and their employees. I am keeping my identity anonymous so I get no retaliation, for reporting the truth. For the past week I worked here I seen that they cannot even follow all of the safety heath guide lines. When I was being trained for the job here under Bob Duffessy, he is the most arrogant pompous man that I ever met and worked for. All of their employees are somewhat nice and ok. All of the managers are very sarcastic to their employees and mean and very vindictive. Health Issues: I had seen that they do not cover their hands, with gloves when handling cooked food prep. Handling making salads with their bare hand all the time. They had told me that it is ok, not to. They only care you wearing gloves for handing chicken (raw) only. This idea made me sick seeing this happen all day seeing this. I feel it is my duty to inform you want they are doing behind closed doors. I had talked too many of the employee’s there that one is trying to get in management and was refused to give the proper respect and his status, because of the person not having his own place. This is just so wrong to deny job status just because the person just because of him still living with his parents. That is just plain wrong. Chick-Fil-A Company holds a Christian value in the envuirment.That is a total lie. And I see flies swarming around the food I told a manager about he said just ignore it. That is just plain disgusting. Respect in the work place: I heard very smart mouth and a lot of gutter talk and sexual language from Brandon Duffessy and he is very sarcastic when asking anything He has to say it being smart to all of the employees. there and they treat all of their new employees like dirt and to the public that has to suffer to all who come into this place walks out not knowing what they are eating not know that they do not hold any Christian values at all. They love to overwork their employees and treat them like dirt. And not properly trained them to work and when you do make a mistake and Melissa Duffessy will chew you out even when you did not know where to put an item ,and she will panic all the time and act like he will go postal on you for the littlest mistake. And not show you in the first place calmly. And this why she will lose food on the floor because rushing too fast and make careless mistake and the customer can all hear them yelling and screaming and I had seen that they had about 2-3 customers walk off. And lose money just because of their horrible management skills. Bob Duffessy had been very nasty to his help be very smart to them, and how he correct them. Is just plan mean and very abusive? He is very nasty and he will not say anything to his children when the make mistakes. And not a word to them, but if you are not related to him he will chew you out. and very pompous at that this is why he cannot he cannot keep a person this year in 1 month stayed 1 day and left and went throe 8 people for the same position. so I know it is not me I had worked in food business for over 1 year and I worked all over in my diffent field this is the one of the worst companies to work for. Or eat the food is super greasy and over charge the customers of the food you can eat much healthier at subway and get better prepare food and for lot less cost. As well this why I will never eat at chick-fil-a ever again because every time I eat their food I get sick all the time for the past 3 year none of my family eats in chick-Fil-A anymore . Chick-Fil-A got a bad reputation of being greedy and over charging for all of their food.

I would like to make a complaint about an employee at 110 black horse pike, audubon, new jersey. The employee was rude and failed to follow the companies policy of "polite" and "family incorparated". She used the word "asshole" a number of times and she joked around while placing my order. worst part was, she was a team director/manager. I coudln't quite see her last name but her first name was Ashley. Please help with this situation, I am a loyal customer and this isn't right. Thank You

While being employed at this location for only 30 days, I was told I had to quit because the GM was not going to approve my change of availability form. I changed my availability due to the fact that i was starting college in another week, and I had a full schedule. I was told in direct terms "resign now,or eventually get fired." That is no way to talk to someone. Employees in the kitchen do not wear gloves while preparing food. There are roaches in this establishment. Managers talk to employees any kind of way. I had one manager pull up my pants leg to see what color socks i had on and told me he would not clock me in because i refused to show him! (JOSHUA KRAFT) This establishment is not christian at all. I feel like i applied for the military and not a fast food joint. my problem is I should not have been FORCED to quit because someone was to lazy to change put in a piece of paper in a computer.

i will no longer spend my hard earned money at this establishment. It is a greedy company and cares little for its employees and now they are raising prices? why? people are struggling enough as it is. its now a christian based company it discriminates all kinds of ppl. down with chic fil a

i work at chic fil a, AKA liar-liar, in colorado, this store is such a farce....the only "real" person who cares about the public, the team, and the stores choices, is our GM. he is great, but the owners are only interested in themselves, and money. the owner is female, and recently was chosen the "best fast food" place in our city. however,she gave away free food of a whole month to get it!!! the "team leaders" are imature, 2 are felons, and the entire kitchen staff SPEAKS NO ENGLISH!!! where is I.C.E.???? even a team leader is illegal! and the owner? she is aware, but pretends they have green cards, even though she knows their fake. they treat staff like dogs, talk about you to a team leader about yu in front of you and the public, and customer service to the employees?? ya , thats a joke!! chic-fil-a is a BIG LIE!!!!

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