Chase Bank Corporate Office & Headquarters

I personally would rate Chase Bank (F-) I have been trying to get a transference of a name change on a house title since my mother passed away. It has been 2 years now since I have tried to get this transaction taken care of. It was stipulated in my mothers last will and testament that our little sister should receive the house after her passing and upon my sisters 50th birthday. Payment owed on this escrow account to date is $3,000.00. Each and every time I contact them I am told there is something new or should have been done differently. Should I cut a finger off and send it? What is causing such a long long delay. I would never do business with this company.

I deposited $175,000. Of my EEOC win against my employment for Terminating my employment due to a brain tumor. Chase Bank allowed the money to disappear and refuses to give me any back statements. I have been to a few branches but was told they can't help me. So, I know I spent about $30,000. But where is the rest? I deserve to get results. Just because I was so ill doesn't give you the right to take all I had. Please, corporate, help me.

-F. I brought a coupon (not card) and the bank was not willing to work with me. They said we could open it on line, but not really and it would be a hassle. I had money in hand and so did not my sister (without a coupon). I was not impressed with your Bridge St, Grand Rapids location at all.

With out a long story- I was almost paid off on my loan and called to see if they could settle and help with late fees due to an injury. If not, it was ok, but it would help out. The man through finance was very helpful, nice, asked his boss, stated it was fine, they would like to assist, and everything would be paid off. With this being said, 30 minutes later I was told he "changed his mind" I asked many times, and said, it this a policy? a rule? or even allowed? he said he changed his mind - end of discussion. wow. thank you chase. I did not know that your staff were the ones that made the decisions to this matter because they are getting or not getting the money right? I did not need to go into any more personal information than I did, and really did not have to tell them all the details prior to the discussion. Is this even legal? O well. thats life

my daughter worked for Chase Bank in Michigan got married has to move to Mississippi. Applied 3 different time for a job, job offer were just shut down no reason. Got to have a skype interview just befor her last day no reply on that one eather. To bad they are lossing a great employee who love the banking world... Good Bank needs to know how to hang on to hard working people....

I spent 2 hours on the line with my branch and got nowhere. I called here and got what I needed in less than 5 minutes. Kudos all around

hey djatlakeiv. you divorced your wife and gave her the house that means you did it all legal and according to hoyal right?. So the house is in her name and you are off the deed?. The watching your hard work on your house go down the drain is your WIFE'S FAULT AND YOURS. ( if you and/or your wife didn't have the money to maintain the house you should have sold it and split the money. Why would you receive calls from the morgue co if you were not on the deed and the house was in your wife's name?>. How could you move into the house with late payments and being the house was no longer yours?. This whole thing is because you did what you wanted to do come hell or high water. Chase Bank didn’t do wrong from your letter you did you seem like the type of person that says what he wants and expect every one to believe it. Again you got divorced and as part of the divorce your wife got the house, you asked the bank to let you move in and make the payments. now how could you expect the bank to break the state laws and allow you to move into a house that was not yours any longer. at that point your x wife was not paying the bills and the house was going into foreclosure . What do you think the bank should believe you and the payments were late from you as much as from your wife? OH the house sold for 1/4 of what it was worth? why didn’t you buy it why didn’t your mother and father buy it or help you out , if what you say is true if family bought the house and you paid 1/4 of value you could have all made a gook lick... something is wrong with your story as with most. OH you told Chase???that you would move back in and pay... yea chase is suppose to believe you when you defaulted on the mortgage? why should they trust you? if it were me id rather sell it and assume no more risk. if you were rich? well just wait till redistribution of wealth happens then they can take from someone that makes more then you and give it to you, but don't forget you make much more then that guy sleeping under the bridge that dose not even have 2 dollars. You think you shouldn’t have bad credit?? and it wasn't the bank that put it on your credit ,the credit houses pick that up, what? chase should lie to the credit bureau and tell them you pay your bills and had no credit issues. Its sad when kids are involved but by blaming everyone else. you need to teach them to be responsible not to blame others. One more thing if the laws were not on the banks side legally they could not have done that..... even barney madoff went to jail. When you occur debt while married a divorce does not absolve you of responsibility.

Most of you complainers are crying about things that are in part your own fault. Banks are not in business to like you, dress you and put you guloshes on you when it rains. The guy whos son died, what Chase should give you something? do something for you? what about all the people that die i Iraq shoULD Chase help them to. Sad Family, there is more to it then you are saying. Perhaps the check was from another state "{mexico" or somewhere they need to put a hold on it or put it in escrow. Perhaps there were questions about the check or the IRS was looking to something. I have banked with Chase 25 years and had plenty of problems but its not all them. You that had your interest uped to 29% in the contraqct YOU SIGNE you agree if you miss payments they can higher your rate but they aqre the bad guy.. well you signed it and now want to be absolved of any part..bad bade chase the followed their contract you signed. Anthony You like having a paper trail ..well chase doesn't want to respond to a email especially when they are the fraud department.. how convient if a crook wished to start a account and do every thing in paper. chase has been defrauded of billions there not stupid. Hey Pauly , you don't have a choice what goes toward interest and what goes to principle especially when paying off a house. In a hous situation for a 30 year mortgue your payments go to interest for about 25 years and the last five or so it goes to principle. and you can not change that but you keep calling it rape but better still.... get a loan from your father mother or brother, perhaps aunt uncle, sister or friend, if no one in this world trusts you enough to give you the monet then go to a bank. This may sound cold but when you get credit at a bank you aqre doing this because either you don't know anyone that can help yopu or you do not have anyone that will trust you .Your own parents will not help you but you expect a business to cry when your sad give you money when you loose your job.. but your own parents won't help. Don, your wife should have a POD account and they would have given you everything then and there... ignorance is no excuse. RESPONSIBILITY!!!!!!!!!!!!!!!!!!!! ryder miller OH YOUR GOING TO GET A LAWYER AND CALL THE POLICE ARE YA? WHERE ARE YOU FROM?? A LAWYER WILL COST YOU TWICE 620.00 AND THE POLICE WILL TELL YOU TO GO FLY A KITE. YOU HAVE TO OBEY THE CONTRACT YOU SIGN THE SMALL PRINT EVEN THE LEGALEEZ YOU HAVE NO IDEA WHAT IT SAYS OR MEANS. wHEN THE FRAU DC DEPT. GETS INVOLVED THEY DO BECAUSE THEY ARE PROTECTING YOUR ACCOUNT THE CARD MAY HAVE WENT INTO PRAMATERS WHICH DESIGNATE FRAUD...CHECK THIS ACCOUNT. kEN gEORGE SHOULD HAVE USED SKYPE CHASE DOES! ITS FREE i SEE WHINING. WHEN I GREW UP THERE WAS NO WHINING JUST THANKFULNESS THE BANK LOANED ME MONEY WHEN MY FAMILY COULDEN' I GENUFLECTED AND SAID THANK YOU., IF SOMETHING WENT WRONG AND IT WAS THERE FAULT I GENUFLECTED AND SAID THANK YOU TWICE i AM 70 YEARS OLD AND DON'T BLAME OTHERS . yOU ALL SOUND LIKE YOUR KIDS OR IN YOUR 30 AT MOST... GIVEMEERS...

im not understanding the attitude, i am sorry if you got offended by my comment. the phone calls were coming in prior to my divorce, and after the divorce. why did they keep calling after i told them? GOOD QUESTION. but i tried to work with the mortgage co prior and during the divorce. our divorce, i let her stay in the house, she said she wanted it i let her have it. i could not afford to pay a payment and rent on another place at the same time. it was up to the mortgage company if they wanted to work with me, and instead they let her set in there for way over a year before she was told to move. why argue with only my story, i read several others. do you work with the mortgage company. i dont have time to write all details of this story but if i did i could tell you a lot more. again im sorry if you were offened. but i was a long time ago

it all started when i got a divorce from my ex wife, i gave her the house in the divorce after we spent a lot of money remodleing it. about 30,000 in kitchen and dinning room alone. this house is located were i work, i get to drive by it every day and watch the new owners enjoy my hard work that i put in to it. i had phone transfered to my house i was renting due to her having a cell phone. i started recieving calls from emc mortage co. saying she was behind on pyt, after i tell them we got a divorce and i gave her the house they wont talk to me cuase i dont live at that address even though i told them i would like to move back to it if she isnt willing to keep up on pyt, i would recieve sevarl calls durning the next several years even though they would not help me cuase of not living there. and i also explained to them that a hale storm had damaged the house and she was letting it rot from not fixing the windows and roof, they did not care. i finally got remarried and now have 3 children ranging 1yr to 6yr and am being punished because the mortage co refused to work with me. since 09 i have found that chase is the owner of the house and i have spoke to just about everybody in every dept and was promised it would be taken off of my credit, still today im fighting with chase, they have ask for a letter to be fax or mailed to there company explaining the issues, that i have already done and a copy of my divorce papers that i have already mailed and i still have got no where. the house has since been sold to somebody else for a 1/4 of what was owed against it after i told chase i would take it over if they could and would work with me. i now rent a 600 a month house that is falling down around us that could be going towards a house that i would still be living in if i would have got help and my children r having to suffer for it. i am now having to live several miles away from work aswell so its costing us more. i dont understand , i was told today that there is NOBODY that can help me, that was until i was reading these reviews and found a number 212-270-1111. the lady was very nice and said she would get back with me. Im really hoping this time it will accually help. like i said the mortgage co would not help but did put it on my credit so now i cant move forward at all and my children r havin to suffer for my ex wifes and the mortgage co actions. THIS IS NOT FAIR. if i was rich i would pay her the debt and move on but regardless it will remain on my credit so i will never get any credit ever again. still waiting for phone to ring, grossing my fingers and waiting to hit power ball lol

I cannot stand by and watch Chase financially rape my new girlfriend, so I am helping her to retire her credit card debt. She is on a fixed income and expected that the payment she chose would be applied to the principal, but instead is mainly applied to interest. Chase charges my girlfriend nearly $50 in interest EVERY MONTH! It will take her 6 years at her current rate of payment to retire a debt of less than $2000. The word I would use to describe that policy is "Criminal." We are both former satisfied WaMu customers who have developed a loathing for Chase since the takeover. Their policies are detestable. When my youngest son died suddenly a few years ago, I was left with his car loan as co-signer and Chase hounded me relentlessly over a trifling sum. They refused to work with me in good faith and treated me as a common deadbeat, even though they knew the details of my circumstances. Chase is reprehensible, contemptible, and not worth even a 1-star rating. I am having a bumper sticker made for my car: WE'RE CHASE. WE DON'T CARE. WE DON'T HAVE TO.

Iam extremely disappointed and outraged by the Chase Mission and Social Living Grant. Shame on your company for distribution of 250,000.00 grants to what appears to be all white receiptent.

After applying for mortgage refinancing back in April ($395 non-refundable), I received phone call from loan officer that I needed to add PMI on the loan since tax are due within the next 90 days and now the ratios on my loan are below 20%. It tool Chase 5 months to approved the loan but a single phone call to collect my $395 since I refused their terms. Bustards!

Wow- Chase your a falling star. You have lied , cheated and stole from hard working families and you do this with no remorse. You have illegally taken peoples homes, signed robo documents , and even when you were told to stop , you continued this practice. These good people need to get a lawyer and start returning the same service you have given to them and others. Your a shame on this country and I can't wait to see your doors close. PEOPLE your money from banks , invest in credit unions and local Savings and Loans. You than invest in your communities and neighbors. YOU don't need Chase they NEED YOU! Without you their nothing and their doors will close. What better revenge on a bank that has destroyed this country and took homes illegally, and took your hard earned money . Take a stand - invest in your communities and neighbors.. its time to take back American pride!

I walked into a Chase branch with over $600 to open an account, after moving to a new area where there were no branches from my existing bank. I presented them with a driver's license that was expired by 1 month, a picture student ID, proof of mailing address, my birth certificate, and a Chase credit card. I was condescendingly told that I did not have enough identification to open an account. After reading the other reviews here, maybe they did me a big favor. I've had that credit card with Chase for over 18 years, and look forward to shredding it. Saying this bank has gone downhill would be an understatement.

I thought BofA is the worst bank---I was wrong. Chase AND BofA are the WORST banks in existence! I opened an savings account online last week and deposited my required initial deposit electronically. Yesterday, I got my Chase ATM card, and at the same time, got a letter from their Fraud Activities department saying my accoount has been closed. Why, the letter didn't specify. I emailed Chase customer service (I like having paper trail for everything, so I don't talking on the phone to resolve issues) and asked the status of the account. All they could say was I had to make a phone call to another department (or as they referred to as to another 'team' of theirs). So forwarding an email to another department is impossible for them to do? Following up on an issue to the end is not part of their job as 'customer service'? Needless to say, I replied back that they immediately closed my account and refund me my initial deposit. To that they replied that I have to visit one of their branches to close the account. Now, should I go through all that for $25? :P And what's so irritating about these email responses is that they use the same template over and over when they reply to you, so the first paragraph of their responses are the same no matter what the situation they are dealing with. It's so insincere. Anyhow, I hate Chase and I hope they fold. And people, bank with your local credit unions instead. They may be primitive in certain ways, but at least you won't be supporting a monster like Chase.

My wife passed away and left 3 accounts, I went to the bank with the death certificate (with my name as the spouse), my original marraige license and my ID from the City of New York Human Resources Administration (picture I.D. which I was also finger printed) my Discharge papers from the U.S. Navy and a Photo ID from the New York State Benefit (piture ID and again I was finger imaged when I recieved it) and still Chase refused to release my money. I need this money to help feed, shelter and clothe my children. The reasoning of the Bank was that I didnt have a NYS Drivers License!!! I thought the point was to prove beyond a reasonable doubt that I am who I say I am. I was willing to keep the money at Chase but now that I may have to sue Chase to get my own money once I get it I will be closing all three accounts and going to another bank. I will advise my family and friends to NEVER bank with Chase!!!! What is the rating that less than 1 star because thats what Chase merits.

On Aug. 3rd, I attempted to sign up for a Southwest Credit Card. I could not understand the customer service representative as she did not speak good English. I got so disgusted asking her to repeat herself only to still not understand her. I got so irritated and told her forget about it. Cancel it and told her she did not speak good English. She probably was in a foreign country and I later found out that Chace Bank's call centers are in foreign countries. It is no wonder there are no jobs in America. I will do business with America........

my husband i have been with chace bank for 15 or 16 years . we have open lines of credit and our mortgage as well. our home was burned down june the 9th. it can not be saved and has to be rebuilt. we have worked hard to make sure all the paper work was ready so that when the check came from the insurance we would not have any trouble. well that was not the case. when we went to the bank to pay off the house and cash the check they told us it had to be sent to the corprate office. so thats what we did. well the coporate office has put our money in one of their acounts and says it will take up to 40 day to give us our money. we have already waited two weeks for the money and now its another 40 days!? it must be nice to take someones money and not go to jail for it !! we still have to pay our mortgage on our home that no longer is there and we only have 4 days left to clear our burned house off the property or we will be fined 8000.00$. meanwhile they collect the intrest on our money that is in there bank acount not ours! we are on the phone with the corporate office and at the bank by our house everyday. i am at a lose for words!! i am not sure if we will ever see our money ! if we ever get our money back from chase we are going to close out all of our acounts !!!!!!

today we walked into the glendale branch. we asked to see if we could get a bigger safe deposit box. the branch manager, michelle rivas said they had the big ones but they don't have the keys for them until they have a locksmith to come to re-key them and they only do that once a year. we were disappointed that there is no waiting list that we could be put on. however, ms. rivas went through the trouble of calling 3 or 4 other chase branches to see if they have a big box for us. i've never had such good service before. none of the other branches had the big boxes, though. we asked if we could pay to re-key one of the boxes they had. she said she would look into it and call me next week.