Burlington Coat Factory Warehouse Corporation Corporate Office & Headquarters

was in the burlington coat factory outlet in matteson illinois last week (Feb 7, 2011) and purchased a coat. took the coat home and began looking at it, put it on again and stuck my hand in the pockets and i saw a receipt that shows the coat was actually purchased for the same price in 2006!!! apparently, the custoemr bouth the coat for the same price using a CREDIT CARD (and part of the numbers on her card were on the receipt) then she took it back. whatever happened between 2006 and 2011 i do not know, but this same FIVE YEAR OLD coat ended back pon the rack--and at the same price the person paid for it originally. so tacky.

Horrible experience at the Mesa az store yesterday. I was only there approx 35 to 40 min shopping and disturbingly only heard a foreign language (spanish) on the intercom systems for greetings and specials. I spoke a few of the employees at the store and all relayed to me that they indeed receive complaints about this issue however it is Corporate that makes all decisions regarding these matters. This particular store is in an area that is moderate to higher income with a minority of people that speak any language other than english. A little surprised that this Company does not value English speaking customers. I will take my business somewhere else.