861 Reviews For Burger King Headquarters & Corporate Office

To MR Alexandre Behring Chairman of the Board Complaint about Burger King Australian Branch, HUNGRY JACKS, store Rockingham Western Australia I have been a loyal customer since Hungry Jacks (BURGER KING AUSTRALIA) opened its first branch in 1972 in Cannington Perth Western Australia. I have eaten Burger King in The United Kingdom, Ireland, France and Germany...Never once had I EVER been told that sorry you can only have 1 Whopper because we have not got any beef patties left, that happened last night in Rockingham at 1832 hrs, That is worse than a fish and chip shop running out of fish and chips, This store is now the butt of jokes here. Seriously How can I have it my way if you have no food in your store at 630pm at night, lucky for me there was a MacDonals just down the road and Guess what? they HAD MEAT.So for the FIRST time in 39 years I defected to the DARK SIDE. and guess what OBIWAN? They were ok. So No longer will I have to wait in the drive through que for 20 minutes, with no escape route!, no longer will I have to eat soggy mush that looks nothing like the posted pictures, no longer will I have cold food, and other peoples orders, or missing food, no longer will I put up with gum chewing uninformed and clueless staff....Do you know why?, because, even though I am not used to the taste of Macca's, i will get used to it because it was hot, not musshy, Fries where out of this world the order taken and drove through within 3 minutes. So YOU need to fly over here and sort this branch out before its too late Mr Chairman Alexandre Behring . You probably will ignore this message, but hey I took it to the top!

I think it is safe to assume that good reviews are written less often than bad reviews. Convenience comes with a higher price tag than self-sufficiency and we expect the end product to be as good or better than what we can achieve ourselves. Considering the fact that these services are created with the concept that specialization achieves high quality, a bad experience often times makes an impression on us when a good one doesn't b/c we expect a good experience, not a bad one. It is with this concept that I write this review. I have been frequenting store #13339 in Wichita, KS, for about two years. It seems the economic recession has had an unexpected impact on this store. The service, quality, and appearance has actually been better recently than it was three or four years ago. My six-year-old granddaughter was looking for an alternative to Mickey D's and suggested Burger King. I remembered the Burger King I quit going to several years ago and was hesitant but decided to give it a try. The fries are always hot and fresh. The store is generally clean with an occasional sticky door handle, but the personnel are usually courteous and friendly when I give my complaint. I have noticed, however, that the charge for the same items ordered fluctuate from one visit to the next and that the receipts are not itemized. I like to itemize my cash-flow records, and when I call the store to get a menu price they can only guess or they don't know. If I press them to tell me what a menu item costs, they get terse with me and hang up. I must remember to take notice of the prices when I order and do the math before I get to the window in the future b/c I really get upset when someone hangs up on me.

Why does Burger King have a policy that allows their employees to fix foods without sanitation gloves? I don’t care if they wash their hands often. If they have a cut or something on their hands, that can set up a potential health hazard. After seeing that practice at more than one store, I have changed my mind about eating at Burger King. You should follow the lead of your competitors. Sanitation should be key in the restaurant business

Hello Customers That Want Quailfied Managers On Duty : I am a regular customer at the store # 291 at 1431 East Dorthy Lane in Kettering, Ohio. I have personally observed the total qualifed Management staff at this location on many occasions. Tonite June 3rd, 2011 at 6:30 P.M. I was totally Denied by the Manager on duty my request for one of the free coupons that were to be passed out to the customers that night. There was a large stack of them to be passed out....but this manager decided not giving me one was totally up to her. -- I DISAGREE. I would also like to point out That on this same night on camera you can witness her totally unaccepting willingness to allow one of her Staffs young child to be free to roam BEHIND THE COUNTER in the working area with the food. This child was NOT at a Daycare....She has NO Business being back there AT ALL<> Please have upper management explain that to me and the HEALTH DEPT. I can personally state several violations of true lack of Management activity at this store # 291. Question.....Is it permitted for the Manager to Family members that are then permitted to attempt to carry on as if stated employee is a manager. -- Please check any and all records to see that No ILLEAGALS are employees of BURGER KING COMPANY. It is not looking good for Qualifed Managers to do that at this or any BK.--- A COMPLETE TURNOVER OF MANAGERS AT THIS LOCATION Is Needed . A True Manager Is NOT there.

I'm not here to bash on burger king.... I do want to be honest and add their new chicken nuggets are disgusting. I miss the old chicken strips/crowns I grew up with. The new chicken nuggets have hard gristle chunks and no flavor. I had to throw them away. I was so disappointed. Please bring the old ones back Burger King. :(

I work at the Burger King in Ocala Florida and I would like to report that they are working employees unfairly where as they work employees on 9-10 hour shifts with-out a break while they put every other employee in the store on at least 2 breaks and they keep takein money out of my check.cashing it before it ever touches my hands when I get my check it is in the form of cash and it is stapled in a piece of paper Im not sure if that is leagl or not but I will be checkin in to it I really feel betrayed I put my all in to this job and all they did is take avantage of me and other co-workers.

the food made us sick at burger king in halls crossroads today. my husband got food poisoning from the mayonnaise. i called to tell the teenage manager there and he was defiant and said that it was not from burger king that my husband got sick. the manager was rude and disrespectful. i was being nice in warning him about the mayo so that no one else would get sick from it. i will never go back there again. no wonder mcdonalds next door to bk does 1 million times more business than them!!

Wouldn't know what to do without our local Burger King Restaurants!! Nothing beats your burgers and onion rings. Servers are always courteous and friendly and service is almost always accurate. One suggestion: beat out McDonalds and the other fast food restaurants by placing hand sanitizers at the counter. I believe it would help keep bathroom congestion to a minimum during rush periods. Thom Paterno 5/24/11

Saturday May 14,2011 at 9.00 pm I visited Burger King at 92-85 Queens Blvd,New York 11374 my order # 31 when I came home I found out the guy forgot to give me large onion ring.I called 718-575-0116 spoke to fraansu,told me to come back Sunday I went at 2.40 p.m.I explained to manager she told me she don't know anything about it and refused to assist me. Sunday I order with Ms.Mafiza,Fish and whopper buy one get one free and 2 chicken she refused me senior discount behind me came a spanish speeking couple she asked manager and gave them discount their order # was 77 special preference for spanish couple and for me no senior discount.bad shopping experience for this burger king. Samuel John 89-11-63rd Drive Rego Park New York 11374

I want to say that not all Burger Kings are the same. I have visited all the Burger Kings in my local town Longview/Kelso, WA and the first one was on Oregon way in Longview, WA. The crew was very friendly and pleasant but the General Manager by the name of Marsha was incredibly rude and did not even say please or thank you. She handed me my pop through the drive thru window and all she said was, "HERE!" as she practically threw the pop in my window. I couldn't believe it. I then went to another Burger King out in Kelso, WA where the staff was again friendly, however, I ordered meals for my kids and myself and had to go back 3 times to have the meal corrected. I then tought I would give Burger King one more chance and went to another Burger King on Ocean Beach HWY in Longview, WA and again the staff was very friendly. I was greeted also by a very professional gentleman, a manager by the name of Ian D. who to me went over and beyond to make me feel welcomed and like my being there meant a lot to the store. The cashier was also very pleasant. The inside of the store was nicely decorated and very clean, we got our order within a reasonable amount of time and it was all correct. It had to be the cleanest store I have seen in this area and this will be the store we visit when we are wanting Burger King. We have since been back several times and enjoyed our visit each time.

Store #2520 Location: Del City GM: Shellea Hanning ( the reason I know this information so well is because of the bunch of cards left on the front counter). I am a night person, I loved to eat at Burger King. One of my friends suggested this store saying " The food and service has gotten so much better". And for a little bit of time she was right. There is this one cook there, she is so nice. I love her southern accent. I ordered a Whopper with cheese, no pickle no tomato. Before the other lady handed it out this woman came around the front and said " No wait, it has pickles on it. I need to remake the sandwich." I asked to speak to this cook. So the cook handed me the order and apologized for making my food incorrectly. I asked her how long she has been there and she told me about a month. I told her thank you for correcting the sandwich. This is what she said " It was my fault, I am sorry you had to wait alittle longer for your food. I try to make our customers happy. That is the main thing that matters to me, is making sure my customers are happy and their food prepared right, fresh, and neat." Well, a week ago I came to the store on a Monday morning around 2am. That same nice cook was not there. My food was warm( not hot like it was suppose to be) the lettuce and such fell into my lap (which it is not suppose to do). I asked to speak to the cook. When I saw a different cook, I was horrified. I told him his work is messy. This is what he said " So, you got your food at a good time and that is all that matters." When he turned around I saw tatoos of naked women on the back of his head. You couldn't even hide something like that with a hat. I do not know what happened to that nice lady cook there but you should really get her back. She cared about the customers. And that is what Burger King needs, are workers that care about the customers. Needless to say I will not be going back to that Burger King or any other. McDonalds just gained another customer, which is one step closer to Burger King closing down. You hire just anyone, and get rid of those that care.

Worst services ever in the Drive Thru at location Ankeny, Iowa on 1st Street( Manager Kim.) Assisant Manager yells at customers and refuse's order's. She yelled at my mother and I because one of her staff walked away after I started to pay and I told my mom I hated it when people did that. The Assisant Manager came to the window and started yelling about things that made no sense at us and telling us no one walked away and then refused to sell me my order. I told her I was going to report her and she said that was a good thing because her bosses supported her standing up for her staff. She told us to never come back gain. Very bad service, the worst in town...........

The Van Wert Burger King is horrible. We had it once and the service was rude and slow and the food was awful. Its was cold, tomato was mushy, lettuce was brown, and fries had so much salt on them they couldnt be eaten. So we didnt go back. Then we decided to try one more time almost a year later and the food was still terrible but one thing did change, everything we ordered was wrong besides our drinks. I would not recommend that anyone visit this store location.

What is going on with BK these days? The people there want to kick you out as soon as possible and treat you like they have a higher education than you do. Dont use the bathroom and ddont order anything that they can touch..........actually I think you are better off just buying from a vending machine.

I just left Burger King restaurant #5156. I pulled up to order and the asked my order. When I got up to the window they didn't know what my order was and asked me to order again and then told me that they had bad iced tea and offered me fresh iced tea. I replied yes and received a cup of cold ice water with some color and no tea flavor at all. On top of all this I was waiting for my order for ten minutes in front of the store, I guarantee it was because they're cheating on their drive through times. I will never return to this store or ever recommend to anyone I know. I'll recommend never to go this store, they didn't even give me a receipt b/c they knew I was going to complain about this poor service.

every bk is not the same and if you have ever worked in one for more then a week you would have nothing to say.......shity ppl come thru if u dont show respect u wont get it........shift mgr @ bk

YESTERDAY 4/12/11 I WENT TO THE BURGER KING IN OLNEY, IL AND GOT A SODA AT THE DRIVE UP WINDOW ON MY WAY HOME. WHEN I GOT HOME AND WENT TO POUR THE ICE OUT AND THROW AWAY MY CUP, I SEEN SOMETHING BLACK IN MY CUP, SO I POURED IT INTO THE LID AND TO MY HORROR IT WAS 2 MICE TURDS...I CALLED BURGER KING THEY WERE NOT THE LEAST CONCERNED, ASK IF I WANTED A FREE SODA!!!!!!!! I SAID ABSOUTLEY NOT!!! NEVER AGAIN WILL I STOP AT A BURGER KING AND WILL MAKE IT A POINT TO TELL EVERYONE IN OUR COMMUNITY ABOUT THIS. I WORK IN A BUSINESS THAT HAS A LOT OF CUSTOMERS AND IN A SMALL COMMUNITY.I WILL GET WORD OUT ABOUT THIS. THE MANAGER ASK HOW DID IT GET IN THERE? LIKE I KNEW...I TOLD HER I DID NOT KNOW I CAME HOME THE LID WAS NOT TAKEN OFF AND I DONT HAVE MICE IN MY CAR...SO BE WARY OF BURGER KING IN OLNEY, ILLINOIS...

I am 99% done with Burger KIng, The only reason why i didnt say 100% is because if there is nothing else around and im starving then "MAYBE" i may get something. I went to a burger king in Laudehill Florida on commercial blvd and university. When i placed my order i realized that the person wasnt wearing gloves, and then scratched his afro. I asked the lady, why is he not wearing gloves. she said they are not required as long as they wash there hands. I never seen anyone wash there hands, unless they are rinsing them under a hose in the back. All other places where gloves except B.K. Well Burger King since you dont care for anyones health, you will lose me as a customer now, and i will advise people on the gross health you teach your employees.

I am a former employee of Burger King...summer of 1978, Columbus, Ohio. Back then, Burger King was one of the best fast food restaurants a person could visit. Over the years, the quality of service and food has deteriorated to a level it may never recover from. I have given many a Burger King chance after chance over the years, only to be disappointed every time. My question....what went wrong! April 8, 2011 Renee Perry

I am the store manager of a burger king in Michigan #2498. I am offering a one day job to any of you people that are devastated you didn't get 5 star restaurant quality service. If you think it's so easy here's your chance. Come show us how it's done!!!:

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