Broward Factory Service Corporate Office | Headquarters Contact Phone Number & Address

Amy Gillmore	8/21/11
Very happy with my service and the prompt response to getting my air conditioner back up and running. Nothing is more frustrating than coming home on a hot day to a HOT house. I was up and running again within hours of my phone call to Broward. My experiences have been the best. Thank you for getting me back up and cooled off in this hot summer!

Gertrude	7/10/11
Boy that ralely helps me the heck out.

Morrie	7/11/11
Well done arictle that. I'll make sure to use it wisely.

L. Nicholas

7/2/11

I called BFS Texas for a/c service this morning around 10am and got their voicemail. At 4pm, I still had not heard from them, so I called and left another message. At 8pm I received a call from a tech named Damon yelling at me to "stop calling, everyone is hot and needs service today! You will not get service until Wednesday!" I told him there was no need to be rude to me and he insisted that I was being rude to him on my voicemails. That is not true. I told him that maybe he needed to get a new job if he was so unhappy with his current position and he said "goodbye!" and hung up on me. That is professionalism at its finest! I have been a customer with BFS for five years. Honestly, they have never been easy to work with but this is the final straw. Do not purchase a home warranty with them unless you want to wait a week for a/c service, four weeks for refrigeration service and be treated terribly during the process.