116 Reviews For Boston Market Headquarters & Corporate Office

Excellent

Store #0279/Plantation, Fl The management, food and service at this location is always excellent. My husband and I eat there on pretty regular basis. If all of your locations were run as well as this one and if the staff at the others were as personable as this one, you would not have any complaints. Our thanks to store #0279 and its' staff for such good food and service.

Did not expect a tac!

My husband I enjoyed Boston Market on a few occasions. We drive a longer distance to get there. We went this past Monday and he ordered the Bourbon rib and chicken special. As he was chewing he bit down on something that didn't feel right. He spit it out to his hand and I took it from him as we realized it was a thumb tack. I took to the manager on duty. He said it had something to do with the packaging of the ribs. We received a refund, but I am kind of scared to go back. Gonna call headquarters to get to the bottom of this. That could of done a lot of damage to someone's stomach or colon.

You need some help

Tonight, 5;30 PM I pull up to drive thru to again order turkey...for the third time in a month...no turkey, will be 20 minutes. So I drove off and went elsewhere. Sorry, I like you food but you have problems you need to fix.

Mrs.

I was treated rudely. I brought 3 children meals and the gentlemen treated as if I was servant. I don't have to spend any of my money there and will never return nor ask anyone that I know to come there. Thanks for a horrible experience.

J

I visited the store in Scottsdale Az on Scottsdale road there was one cashier Sean who was so nice. Sean went to extra mile to make me feel welcomed and had a smile the whole time while other members of the store where either on there cell phones or standing around. every Boston market should have employees like Sean. I Will be returing only when he is working.

Are you kidding..

Main Street East Islip , NewYork.. Felt like we were were in a other country, with the ethnic music blasting at 8:45 PM last night. We won't go back..

THE RIBS MEAL

Boston Market, Your 1/4 portion of ribs that cost $11.91 is a awful as well as a blatant disrespect to its patrons and their hard earned money. It should be removed from their menu.

Customers not the priority

Visited the BM in East Orlando, Waterford Mall area on e the largest outdoor malls in the world, on a Saturday at 815 pm. It was evident the staff was more concerned with pre closing then availability of /or quality of food. The store closes at 10pm, by 815 pm all 3 rotisseries were broke down and clean, no signature meat items in sight, only vegetables side items on the steam table. Safe to assume the only so called home cooked fresh food you might find there is.... hmmmm maybe not. Next will probably go to one of the other many places to eat in the area, no reason to return.

I went to the Boston Market on East Bay Dr. In Clearwater, Fl on 12/13/13 and I have to say, I never felt more unwelcomed by the staff in my life. We ordered the sliced turkey breast and the cook in the back grunted and shook his head because he had to go in the cooler and get it. I said to the cashier I'm sorry I'm putting the guy in the back out! Apparently he is mad. No response from the cashier. It was 9:30 and they still were open another half hour, but they decided to break down the kitchen even though they were still open another 30 mins. Then the cook looked at my sister and shook his head at her. Bad bad experience!! We will never return to a Boston Market again!!

I ordered a holiday meal online for Thanksgiving dinner. The staff at #565 in Joliet Illinois called the day before pickup, and answered all my questions. The meal was great! The service was great! I just wanted you all to know that we will probably be doing this for all holidays. Thank you!

Disapointed Upset

our company placed an order a few days ago for our thanks giving office party and the day of our thanks giving lunch the driver never showed up and about 3 different co workers were on hold for 30 to 40 mins just to talk to someone. when finally attended 2 of our co workers were hung up on and the other was told that the drivers location was unknown and there was contact with the driver for several hours then they said that the food had already ready been delivered. we never received our thanks giving lunch and of course our office party was ruined thanks you Boston Market. I will never order or buy anything from Boston Market.

Great disappointment

I haven't been to Boston Market in ages but recalled they had decent food. I ordered a 3 pc all dark chicken meal to take home. Got it home and there were 3 very tiny wingette sized pieces of chicken. The plate itself which came with 2 sides was so light in weight I thought I was carrying an empty bag. I had to cook chicken and rice for myself when I got home in order to have a filling meal for myself. I will never go back!

Poor manager performance

I was surprised to go to Boston just for them to tell me that they ran out of chicken. I asked the manager by the name of Jeffery how long will it be for them to make some more and he told me about 45 minutes. I did not have that kind of time on my hands to wait for some chicken, and i already traveled a miles way to get to the Boston Market in Clifton Heights since they closed the one i usually went to in Paoli. I think the manger on duty should be aware of how much chicken they have at all times, that was unacceptable.

I seen better team members , team work and nicer managers but this Boston market in Virginia beach , va is full of rude managers and customers And the food is always cold .

Service and Food

To Whom It May Concern: I have been going to Boston Market four times a week and I am very pleased with the service and the Food. It is nice to go to a reasturant and be welcome by the staff and for the place to be clean and the food to be good. It is also nice to feel welcome. I can see that the manager is a hard worker. He stays on top of things and he works very hard. The one I go to is on Commercial and NE 18th Ave. Ft Lauderdale, Florida

Cleanliness

My family has eaten at Boston Market for years and have always enjoyed the home-cooked, healthy food. Last week we ate at the Schaumburg, IL restaurant on Golf Rd. We tood a soup home for later and I discovered a one-inch long piece of wire in it! It looked llike something that might come off a can lid. We took it back to the manager the next day and she comped us with a rib dinner. I brought it home to my dad who discovered a long, human hair in the potatoes!! Yuck. I would suggest a review of their cleanliness procedures. I am not looking for anything for free -- we have lost our appetite for Boston Market.

Boston Market Ribs

I purchased the family rib meal at a Boston Market location in Mami, Florida and they were TERRIBLE!!!! They were over cooked and not fresh. They appeared to be frozen for a long period and re-heated They were so bad I will never purchase them again; I will stick with the chicken meals only. I would have returned them, but I picked them up on the way home and was too far away to go back.

Great service

went to store #1672 (west Hempstead) on Father's Day. Keshawn helped me with my order. He was very patient with me as I changed my mind a few times.He was very polite and had a great smile the whole time.My order was accurate and speedy. Food was great and the whole staff had great teamwork. Great job again to Keshawn!!!!

needed in eugene, oregon

absolutely love boston market food in fishkill new york ate there a two or three times a week, always terrific I moved to eugene oregon and keep looking for one in my area there is none the bad reviews I have read must be the managing staff. there was no better food anywhere when I ate at the one in New York. OPEN ONE IN EUGENE, OREGON with a good staff!

Costumer Service

I am a frequent constumer at Boston Market on East Main Street in meriden ct. Most of the time I am served by Amari who is always very kind with helping me choose a meal that i want. She has a nice attitude and is always polite. She never makes a mistake on my meals. I will return time and time again, Keep Amari around, shes great!!!

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