Bebe Corporate Office | Headquarters Contact Phone Number & Address

Karen Michelle

4/24/12

I'm usually a really good customer at BEBE. I spend about 1,000$ every 2 months there. I had seen a really cute dress and heels i had liked online. I wanted to wear them for a weekend and had arrives too late. So since i had already bought another expensive outfit i decided to just renturn these items. I went to the store and asked the sales lady if i can return these items for a full refund. She said that was perfectly fine and told me to swipe my credit card to refund my money. As i was leaving i asked her if the money was already in the card which was about 400$ she responded with a yes and a mean attitude. Through out the day my fiance and I did some shopping, went out to eat, and had a day well spent. Since we were going to cancel our bank account anyways we wanted to spend the money BEBE had just refunded. Only later to find out....THE MONEY WAS NEVER REFUNDED!!!!!! Everything i had bought that day went over what i had in the bank account. I now have 355$ just in OVER DRAFT FEES because of BEBE. that stupid worker of yours should have explained to me and told me clearly when i had asked her. I am NEVER shopping here again!!!! you all can go to hell. excuse the language. But your customer service is plain bullshit. You don't care about us. You just care about the money.

Tiffany Bowen

5/1/12

I recently went into the Bebe at Lenox Mall in Atlanta Georgia and witnessed employees on the floor having an altercation while in front of customers. I thought it was very unprofessional and disgusting. Nasty words and looks we're exchanged, just pure attitude. This is not the first time I experienced this problem in this exact store. I recognized on both occasions that the mangers would just stand there and not interfere. I even notice one of the mangers involved in the altercation and continued the argument on the floor with another worker. Something needs to be handle with this unruly store.

Joan Francis

2/8/12

I have never been in a bebe store but was a victim of Identity theft my Informaation was used to make 2 seprate purchases at the Miami branch store #164. I have never been to florida.I was acctualy on fordham road in the bronx using my bank card; meanwhile someone else was using my card in florida. where is the security? I went through more security checks to get my own money than the crooks them selves these transaction took place between the 1st and 2nd of feb.

Jenna

1/26/12

i have shopped in BEBE for years. I recently went into burlington mall BEBE for a last minute outfit for myself and my sister. i shop here because of the quality of service i recieve while shopping, the girls are all usually very helpful, and attentitive to my needs and wants, typically dressed classy, friendly, proffessional, and above all, appropriate. Ive never once been so upset with the service and atomsphere in over 9 years. A young lady by the name of Danielle helped me, if thats what you want to call it. Her demeanor, vocabulary, and customer service were very very disappointing. She had a very "rough" attitude, and she appeared to be intoxicated. Did not know what was going on from one moment to the next, and offered me her employee discount after talking about her personal life, and children... very unproffessional and what a turn off as a consumer... i understand she is new, however, i would expect management to be more careful in who they choose to hire. I bring my children in BEBE quite often when i am unable to shop alone.. Burlington location lost me, and alot of my friends and familys business. We will be sticking to newbury st and northshore mall from now on... i love the clothes too much to walk away from the company as a whole.
how desperate is this location for help??

Tammy

1/23/12

I was in the cherry creek mall in denver, a young lady by the name Brittney who is a manager there, Helped me pick out 3 dresses for upcoming events for work. As I am super nervous about my events I am going to, she boosted my confidence by making me look sexy, but not to much. Very classy looking and I couldnt be happier. I go into other bebe stores in colorado and I dont ever get that treatment. Bebe needs more people like her, and maybe my friends, and co workers will come shop at bebe again.

carolina: Bebe Mall of GA

1/16/12

UNBELIEVABLE!! I BOUGHT A DRESS AT BEBE, WHEN I GOT HOME I NOTICED THAT THE MATERIAL WAS SO CHEAP WHICH AS A BEBE CUSTOMER OF 7 YEARS I FOUND VERY ODD BECAUSE I HAVE NEVER THOUGHT BEBE DRESSES LOOKED CHEAP, ANYWAYS SINCE I WAS UNSATISFIED I WENT THE FOLLOWING DAY TO RETURN IT WITH BOTH PRICE TAG AND REFUND TAG ATTACHED AND THE MANAGER HAD THE NERVE TO SAY IT "LOOKED" WORN!!!!!!! I BECAME LIVID!!! SHE SAID SHE COULD NOT RESELL A DRESS THAT LOOKED WORN, BUT I NEVER WORE IT!! WHAT A JOKE!!

BEWARE OF THE BEBE MALL GA!!!! WHAT A SCAM!

Roberta

12/9/11

Absolutely the worst customer service (NONE) that I have experienced in a long time. I'm a long-time customer of Bebe but no longer. Purchased an evening bag at the Chicago store at the salesperson's suggestion ~ got back to my hotel room (I was traveling), found that there were beads missing. Got back home to L.A. and tried to return the bag ~ it was only 3 days later ~ was told that I had obviously "damaged" the bag. Tags were still on, it had not been used.

Tried calling Bebe, OVER AND OVER ~ kept getting 20-somethings in customer service who didn't give a you-know-what ~ and rather than be irritated over this, I will NEVER shop there again ~ and the bag got donated to Goodwill.

Better grow up Bebe ~ there are a lot of "over 20" women out there with LOTS OF MONEY that we will spend elsewhere.

Michelle

12/5/11

There are some real issues going on at Bebe. For this business to run with success Bebe should take into consideration on developing their managers. There is alot of cleaning up to do and it begins with managment. We should all be leaders and make sure that the best interest is in for the company. I agree we do not see this going on and with all the negative true comments above who is going to fix this? Train your people and care about your workers maybe you will see your money move in your company. Also maybe you should train your managers on how to interview good people to represent their stores! "Behavioral Interviewing"

Frustrated

11/12/11

Very unhappy with the return policy. My daughter is very petite and Bebe is one of the few stores with clothes that fit her well. But I often have to shop elsewhere because of the 21-day return policy. For example, there are numerous items I would like to buy now for Christmas, but can't because they would not be returnable if there was a problem with fit or she preferred something else. The likelihood of them being available later is small. Nordstroms, Macy's and other stores have excellent return policies, so I'll shop there instead. What a shame!

Marlene van Graan

8/29/11

I have been shopping at BEBE stores since my first visit to the USA. Since then i have bought BEBE clothing in countries as Bangkok and Dubai on several occasions. My daughter of 21 and her friends find BEBE clothing very appealing and of a high quality. Therefore i am very interested in opening a BEBE store or outlet in South Africa to make BEBE available to the local people that are not fortunate to travel overseas. Would this be possible please??? Waiting for your prompt response.

Linda	7/20/11
The Riverhead Tanger Outlet store discriminates against those not meeting the managers liking. I have placed several calls to their district manager and received no response. WONDERFUL CUSTOMER SERVICE (WHAT A JOKE)!!!

Dissatified Faithful Customer

7/25/11

I have been a loatly customer for appox 11 year. The service was great there was a belt with rhinestone I contacted customer service and the belt was located in Hawaii it was sent to the store in San Francisco, California located on Fillmore Street I was ask to give my credit information to purchase the belt at the price of 1.99 when deny to do so Sales Manager allow me to pay for the belt upon arrival. Upon my arrival to purchase the belt there were about 15 other exact belt. Buckets sameone that were located in Hawaii supposely. On 6/22/ 2011my cousin an I went to BeBe Store on Street Plaza in Emeryville, California. The Sales Representative at this store were very nasty it was staff at closing time. There were two pair of sandal black and tan with thee BeBe charms down the middle of the sandals there were in the sale section on the shelf. I was told that a customer put them there so I would be unable to purchase at that price 30% off an with additional club member discount. But the shoe that was on sale Melissa 181661 was at Westfield Mall S.F, Ca. I had them placed on hold both pair had been wore and an employee payroll check was folded up in the box. Yes I reeturne the and the emploee check Cullin from Daly City, Ca. I truly believe your employees are wearing the mechadise and then return the items in both stores 267 and store 6 are wearing the clothes. Upon all this good faiith and faithful customer when explain the situation to Colin he stated nothing could be resolve suggested to return Hi Wedge Foilblock Font Flip back to the store 267. An exchanging the wear and stain pumps Melissa for Josslyn they could not be sent to the person the gift was purchase for which was I Eugenia Winston club member 715 31st Oakland, Ca 94609. I will be contacting the ConsumerWatch program at our local News Channel. At they way the ecomical situation is an consumers are still shopping at your store and being treated like this with no consideration. They first purchase were 261.13, 40.39 and then the following day 149.00 with club member discount 115.72 a total of 400.00. I'm more then sure another store would greatly appreicate clients as good as myself and my 4 other family members. That are also Club Member. Eugenia.winston@juno.com

Absolutely ridiculous!!!!!!

6/27/11

I purchased a dress from Bebe in the Mall of Georgia on Sat, 6/18/11 and tried it on when I got home that night. Wasn't loving it so I took it back on Sun, 6/19/11. The store manager told me she cannot refund me my money because the dress tag was not attached. What???? What dress tag? The price tag was attached and I had the receipt....what dress tag!!!!???? She lets me know that there is supposed to be a black dress tag attached in addition to the price tag. I did not get the dress with a dress tag. She stated that was the store policy....what the hell store policy is that???? That policy is not written anywhere....it surely was not written on the receipt!! What about the customer is always right! She wouldn't give me my money back which is think is absolutely ridiculous!!!! I will never ever shop there again.

bebe doesnt do backround checks	3/29/11
To my surprise in mcarthur mall in norfolk va, I saw a MANAGER that has been accused of credit card theft running the store. This girl is a thief Lita is her name. Why does she have a job when she has a serious problem stealing. i give u NO stars BEBE until the problem is fixed!

Very UNHAPPY!!!!

3/8/11

I wish I can give -5 as the rating for BEBE as one star is clearly not even close to how unhappy I am! I shopped for the first time ever at BEBE at 1400 Willowbrook Mall, Wayne, NJ. 07470. I looked at a couple of clothes and thought that they were very pretty. I bought a $79 beautiful bright pink, silk blouse in small. I didn't bother to try it on at the store because small usually fits me. However, I get home and it doesn't. It's too big on me. So I go back to the store 3 days later to return it and the Manager (ANIANA), pointing at the underarm part of the shirt, says, "But look." I say, "But look what?" She tells me I can't return the shirt because it is dirty. What?!? I never even used the shirt to go out! I only tried it on! She claims it had a deodorant mark on it. It was the size of an ant, which I so easily took off by rubbing my finger on it! Give me a break! Are you telling me that when people try your clothes on at the store they NEVER leave a deodorant mark on the clothes?!? And when they do, do you bring the clothes back to the manufacturer to get it cleaned? NO! I don't think so! I'm sure many people leave deodorant marks on clothes when trying them on! I have seen them myself!

Please take care of this nonsense! I am forced to keep a blouse (and not just any blouse! a $79 blouse!)that I can't even wear! This is basically stealing my money! I am NEVER going back to BEBE! EVER! It was my first time shopping there and MY LAST! I'll just go back to GAP, EXPRESS, and ANNE TAYLOR LOFT for my shopping! I have never had any problems with them! I expected a lot more from BEBE and I have never had a problem with returning things at other stores! HORRIBLE EXPERIENCE!

angry client

1/16/11

went into bebe store in milwaukee wi, natalya the manager refused to return some pants i purchased that were clearly too big and i had bought them then night before she insisted i had wornt he pants when i couldnt even fit them to wear them.. I shop in the store 4 times a month maybe more, she knew me and she knew i spent lots of money in bebe because the sizes fit me well. she called the cops on me and claimed that i yelled at her when nothing liek that happened. two customers waited for me outside the store to tell me that they thought that natlya was wrong for assuming i wore the pants and for calling the cops over the nonsense.. there was no yelling no screamng just two people talking and she wouldnt return the pants that said xs on the lable but were really a med.. never shopping at bebe again...period

Thanh Nguyen

1/21/11

To whom it may concern.
My name is Thanh,i have a question ,that i want to be one of your retails store(as bebe products)but in my country( vietnam)i don't how it's work or start,but i really want to sells the BEBE products in Vietnam, there're alots of BEBE products, in Vietnam but made by China,i already have a place and i want to expanding the business as selling BEBE products, please let's me know,how to get intouch with you or be one of yours retails store. Thank you
my email henrynguyen04@yahoo.com

Pissed Off

11/21/10

I went into Bebe at Centerra in Loveland Colorado with my 2 daughters to see a purse that one of them wanted for Christmas. while my daughter and I were looking for the purse my other daughter was looking at a shirt. The sales girl (Kerstain), approached my daughter and said "We don't sell mediums here" then gave her an up and down look and said "I mean larges".... My daughter is a size 5, which it really doesn't matter if she is a 5 or a 25. Who does she think she is saying that to anyone, but especially a 15 year old girl. unfortunately I didn't find out about this until I got home, but this is far from over!!

	11/8/10
Bebe Oak Street Chicago location racially profiles its customers.

tonya brown 678-231-5501

6/1/10

In april of this year I left 3 messages on john williams service to give me a call. I wanted to ask him about a problem I was having. I purchased some items in fedurary at regular price. 2 of them being blouses that I hadn't worn. I wanted to find out after speaking to the manager at kennesaw,ga location if the district manager would allow me to bring 2 blouses back and by tthe for sale price.I know this isn't something u normally do but I would apprieciate it very much if they could accommodate me on this matter. The manager said she would need authorization from a district manager to do that