Ballys Corporate Office | Headquarters Contact Phone Number & Address

thomas f sokolowski

2/11/12

ive been a member since 1990 with a premier plus package to any bally's in the country. the place i i went to was sold to la fitness. i called a rep and she said i could add the bally sports to my membership for 120 dollars per year. i did not have my check book with me so i waited till the next day to reup. i got a different rep and he said i would have to pay 250 dollars...that was bullshit. first of all i should be "grand fathered in" to access all bally centers since i had a premiere plus card and paid my dues in 1990. next,how do you people in the corporate office come up with different prices? i have cancelled my membership with you and requested a full refund of 132 dollars. he said i should get it in 2 weeks. i cancelled beacause there is no ballys toatal fitness near me (they are all fading out and becoming bally sport). last year i went to the bally sport in nyc on w 32nd and had no problem getting in. last week i was going there and they told me i was not a member even though i could see my picture and name on the computer screen when they scanned my card...that is total bullshit once again. i currently live in lindenhurst ny 11757 and there are no bally total fitness near me. now im off to la fitness with my 132+250 dollars and join that club. how sad, being a member for so long and you all treat me like this. thomas f. sokolowski ex-member number xxxxxxxxxxxxx enroll date 5/24/1990. after la fitness i should go find a good hungry attorney. you all probably thought i would be dead twenty years later, but sorry to bust your bubble. i am stiil alive. whats really sad is that ballys doesnt give a shit about their members...the only thing they see is dollar signs in front of their eyes!

Lourdes

1/12/12

I've been a Bally's member for years and I'm about to BoyCott! The gym on 19th street 6th AVE in NYC is totaly Disgusting!! The machines are all old and rusty, Extreme Poor facility!! Staff members Suck big time. I think I will call the news channel 4 Shame on You so they can go in with hidden cameras and blow them up!! it's ashame we as members pay the monthly fee for such disgrace of a facility. No towels, no juice bar, the locker are disgusting! I would never shower in there may catch herpes or some type of other diease!! Get with the program Bally's I'm about to blow up this location on the media!!

Kingsley Mensah	12/22/11
My name is Kingsley Mensah I had a sixth month free trial with bally's and was later billed. I believe someone used my social to get a contract with you guys don't you check identification before signing them up for a membership all future members beware.

Beverly Figueroa

12/14/11

Today is December 14, 2011 at 6:30 pm. I just went to the NYC 32nd Street facility where people working out inhaling POISONOUS FUMES! I had to leave because I was feeling dizzy and nauseous. When I asked front desk,they have no idea of the source, nor are they doing anything to remove the members from the facility!!!!!! They are all standing there looking dumbfounded and doing nothing! What are you doing about this BALLYS CORPORATE?!?!?!?!?

Jessica	11/17/11
Bally's needs a complete overhaul from filthy locker rooms to broken equipment. No air conditioning, & sometimes no music. Very bad & almost non-existant management. A complete lack of concern for their members.

Carl

11/4/11

I went to the Ballys in Alpharetta Georgia this week.. what a joke. The staff was not friendly, gave my friend different prices to join and blamed it on corporate. The steam room has a large hole outside the doorway that sinks in and all the tiles are missing.. a slip and fall waiting to happen. Inside the steam room tiles are falling off the walls and the entire place in general is filthy. The tile around the pool is full of mildew.. what a shame, because with the proper management overseeing the facility it could be great! The mgt staff cant even figure how to print a contract that a new customer wanted to see and had to make two phone calls and still could not do it!

larry b	8/16/11
there was one location in staten island and they closed down without telling any one i have a life time membership and now im screwed if i want to work out they are telling me that i have to go to brooklyn pay a toll or jersey and also pay a toll plus dont forget gas is very expensive and they dont care when u call and complain they do nothing for u u get someone in costa rica

Beverly D

8/19/11

I'm very disappointed in the services that Bally's have as well. I open my membership years ago, probally about 10 years or more . I have made many attempts to cancel the membership and to no avail has that happen yet. So i have paid for this membership at least twice so far. I too think Bally's is a complete scam, but I must be honest and say that the Bally's where I reside (Catonsville,Md) is very clean and the staff has always been pleasant. So please, anyone reading these complaints should be very aware of Bally's. My mother join Planet Fitness and she love it, and she only pay monthly, there are no contracts to sign.

sabrina duncan

8/22/11

I'm a member at bally's @ XIMENO/PCH AT LONG BEACH FACILITIES. due to i left my belongings there overnight such as towel,gloves and shower stuff. they cut my lock and took some of my belongings doesnt belong to them. i understand your not suppose to leave your belongings there BUT doesnt mean the employees and maintenance has RIGHT STEAL YOUR BELONGINGS. SHAME ON YOU, PEOPLE WHO WORKS THERE. WHAT COMESAROUND GOES AROUND.

Scott	7/6/11
Hi, Most of the Bally's clubs in Los Angeles and Arizona are dirty and not kept up. It's amazing they have not all been shut down by local health inspectors.

Lewis German	7/19/11
My wife called to get a replacement card. She was charged $20 for the card and then told she had to pick the card up. She called the corporate office and they said they would credit the $20 since we did not live near a Bally's for her to pick up the card and they refused to mail it. They NEVER credited the credit card.

April

6/30/11

Ms.B - wow ... nice to see that you have your priorities straight with that disgusting comment about Madj Altwal's name (and I understand that it's a jab at his ethnicity). I too, belong to the Sterling Heights, MI club and have only had a great experience there. No issues with cleanliness and my children love the Kid Zone there. If you are so unhappy, why not apply for a job there as the GM (you must be in your 40's or older since you have a problem with Mr. Altwal's age). Clearly you think you have enough experience to run the club better, although I'm not sure most of the clientele would appreciate your nasty attitude about people who might be different than you. Maybe you could upgrade the club by profiling before you sign people up, too..?! Do me a personal favor and go somewhere else.

David Hardman

6/15/11

I went to Ball's to sign up for a membership. They took all of my information. Before I had even received my membership card and used the gym I came down with cancer. Called Bally's to cancel my membership and now I am being charged through a collection agency. Why should I have to pay for a service that I never was able to use. You would think they would have cancelled my membership like I was told they would. Now that I have recovered 2 years later , I will NEVER use their services again.

Maureen

6/7/11

These people dont care if you lose your money! They just shrug their shoulders and apologize, well, that isnt going to happen to me. I was the "Buyer" for a non-contract service with them and placed my teen son as a member. My son had to enter a school program unexpectantly and I wanted to continue the receive services but I cannot "transfer" my son's attendance to me. Why not? I am the buyer, I pay for the services, not my son. So they gave me a 14 day pass. I told the staff guy, I wanted more passes. He told me he could get in trouble. I am going to corporate asap and complain to either get my money back or let me attend. Then I'm going to do a Rip-Off report online!!! If they think I'm giving them $89 bucks, they're nuts!

	5/31/11
Do not sign up for any training sessions at Bally's there is no continuity of trainers. You train with an individual and then after awhile they move them elsewhere, leaving you to acclimate yourself with another trainer.

Jm Mora	6/1/11
Riverside CA, Ballys in riverside is also very dirty, most showers dont work,tiles in sauna broken and very dirty.

Ms. B	5/17/11
Worst ever! Board of Health needs to shut down Sterling Heights, MI club yesterday! Filthy conditions everywhere! Lies, lies, lies from 20-something supossed GM Majd Altwal! Yep, that's his name alright, right here in the U.S.A. Disgusting

Gwen

4/19/11

Had the worst experience in the Wayne, NJ location. I went in with a guest and the sales manager demanded my guest give him money; he claimed that my guest was there before and that the computer read he was only allowed to go there for 1 week, when in fact the security was so bad that the girl at the front desk ignored my guest; therefore, nobody took his information, yet this Sales manager (Jose) said it was in there and did not want to show me. How can he be in the system if the front desk person paid him no mind and did not even want to bother, she was too busy on her phone TXT.

The bottom line is that the sales manager needs to be retrained and not say that he own that Bally's location. He needs to treat potential customers (my guest) with respect and not DEMAND money!

Wayne, NJ worst gym ever, not only are the managers there rude and arrogant,but the gym is dirty and smelly as well.

Jenae Lewis	3/15/11
Bally's sucks. The gym in Southwest Dallas is ghetto. The female employee there in the morning and noon hours is very rude and trashy. They are crooks and a bunch of thieves. I wouldn't recommend them to anyone!

Shahrokh Monjazabi

1/17/11

that is true they are a scam....even their employees are lairs .... they get you to sign the contract with lies. They told me I can cancel anytime I want.. no obligation. Now they say you signed the contract and you can not cancel.
This happened at Overland Ave. and Venice blvd. branch in los Angeles. "Don't Go to Balleys".... I will tell everyone I see for the rest of my life... I will be your living anti-advertiser for good... with my family members.... So people at Balleys... was it wroth it thieves?