Avon Corporate Office | Headquarters Contact Phone Number & Address

barbara

4/26/12

I can not believe Avon would stab 1 of her reps in the back. To take advantage
the way she has done. I have tried to contact the corporate office to report this
and I have not been able to get through. Maybe there other complaints like this. My younger daughter sells Mary Kay and has said that Mary Kay would never do what Avon has done. My daughters husband has been layed off for over a year and I know she needs this extra. I refuse to buy anymore Avon and I am going to contact all the people who I have asked to buy from her. All of her clients can not believe it either. Avon you have been in business for years....I bought my first makeup from you in 1963. I can not believe you need business that bad to do this to someone. I hope everyone will buy more Mary Kay.

Kari Lindoo-Lody	4/27/12
How do I get in touch with somebody in the USA who can help me with a return issue that I have? I keep getting India, who says they can not transfer me back to the US! This is crazy. All I want is for all my of charbebacks to be reversed, so I can return them. Can someone please call me? 630-892-2831 or 630-484-0831

Avon Whippersnapper

4/20/12

1 rule of Selling, Read! try Tom Hopkins, you need to qualify your customer, meaning if they can not pay don't sell, if your in dire need, get a deposit. I signed up online, and no one at all contected me. Do I care? Not really I was a Union Steward, and an old lady union steward told me "Start from the top" the manager's don't know squat. So I emailed the head huncho, and wala. Not sure but the manager is having a one on one with me, if they jack with me, well they are messing with the wrong person,,,,Oh an I am not interested in the President Club except for the discount (who doesn't like a discount) and if the manager is in your face, FAX your orders, by the way did anyone tell you if you submitt a late order, and fax it in, you don't have to pay the "extra shipping" keep it under 5 days, I have not pushed it out futher to test that yet. YOu don't have to do it online, you can fax, mail, ext. If the manager was doing that to me,,, well BYpass! F'em

Wow lots of issues, but here is the thing, I worked for the gov for 24 years almost all males, so a silly lady manager, please.

I won a statue for the 09 president club I put it on craiglist....what do I care, I did not earn it.

What your not told, is YOUR the customer, you not an employee , no rights, so there in lies the issue. YOu buy it, and your job is to REsell it! Return? Better off trying to resell them. Ever wonder what the stuff really cost?

Don't buy lots of samples, or demos, learn how to sell something one can not touch or taste or smell, people buy from emotions not logic, heck I was a mechanic, and I sold a lady a box of cereal in the market just cause I like it,,, get it?

Also make use of the free advertising, you can post on craiglist, yellow pages, ect, I even see demo's on ebay which is a nono but bet the get 5 demos folks are doing it.

Having a bad Avon day,, kick one of the ebay avoner in the shins, maybe you'll feel better, heck seems nowaday everyone loves a RAT. I told a Judge that was having a bad day "give someone a fat fine" (business) you'll feel better.... See we have been shut up can't express ourselfs so we stress. hehe

Also you know that the "leader" gets 25 bucks each time You sell 100, so the way I see it, I will keep each campaign under 100 and I can still get my PC to get the discount of 40 percent, and the "leader" wont get squat from my work, is this a bad attitude, well that is subjective,,, Do you want some other person making money just cause you bust your hump? 12 months in a year so under 100 you'll make it. And you wont go broke. Recruit, well that is cutting your own throat. Unless you want to make money of some hard working Avon lady.

Besides being a Mechanic, dog trainer, Commander, youth assitance, cook, and blab blab yada yada I am an Ordained Minister, so I can't do that. yeah and I got a mouth on me too! Oh I am a Girl go figure. God Bless the world. ;)

Who wants to be a top Avon person anyway, you have to work so hard your Hair turns White! (seems they all have white hair, dropped into the office, and "they" where having a meeting, gee,,,,they where rude, No manners and looked me up and down, ewwh)

OH and attend training, they give you free stuff.

And when the manager asks "How are your sales?" don't tell em. Why to watch them gloat? it will just upset you, instead smile and say "slow" Look sad, then they will help you cause if you make money they make money,, so get the most out of it. Even boo hoo you wish you had samples, have ya ever been to the office? Heck tons of stuff why can't they give you some, it's just sitting around gathering dust.

Oh be opened minded,,, my 1st client is a well what do you call a guy that wares ladies stuff.. He tells me how he buys nightys for his "stepmom" did I say UGH how sick, no I said " Oh your so nice" and when he told me how he has to wash in Moms and stepmoms "panties" out in the sink,, did I gag,,, no I said" oh yes you have was them out by hand or they will get ruined"

And go to event's,,, take a friend,,, just tell em , they are a rep in some other county visiting you, check out the obituarys, I am sure there is some dead avon lady somewhere, they will get all jazzed and you can take a buddy.

Well I hope you at least had a laugh,, keep the peace punch someone in the face!

Mary

3/26/12

AVON, PAY ATTENTION! Reps who've been with the company for a long time are walking out Avon's door, and the majority of the problems seemed to have developed of late. You need to stop throwing just anybody into your management positions, and make sure they actually care about someone other than themselves. The managers that DID care have all left because they are burnt out and sick of the Avon attitude that "it's all about the numbers"!
I have been with Avon for over 11 years altogether and I too have left Avon after building a very successful business with achievements I am proud of along the way...top 3 in my district for sales increase andfor sales volume, along with being a Unit Leader in Leadership.
The manager that came into my district just 2 years ago was supposedly a former rep, tho nobody in the district seemed to know or remember her? She talked of the disconnect in our district and said she wanted to change all that. In less than a few months, all she did was tear our district apart. She would talk about other reps, esp. the successul ones, as well as other managers, behind their backs, and have no problem throwing anyone under a bus to save her own neck, which she did repeatedly. For those who have commented that if you're Leadership that's the only time you get spoken to, that's not true either. I was a leadership rep and as long as I was out there helping to get recruiting events for the district it was fine, but as soon as I said I was tired of doing all the work while everyone else reaped the rewards and all I got was slapped in the face for it, I started being treated like dirt, and that's no joke. I stopped being told of important leadership meetings and when I questioned her about no notifications, I got accused of blocking her emails! As I stopped placing orders, I never once received a call or an email from her, except order reminder emails. I have walked away from my small but wonderful and still successful leadership team and away from my 5th PC achievement level. I made Avon plenty of money and I hope they enjoyed it. I will not EVER go back to Avon.

Lydia Blare

3/23/12

I'm selling Avon now for 15 years and I'm thinking of quitting. Just lately I was put on the now return list. Each Brochure states that we Reps have to take everything back used or unused. We always will have returns. And when I send them back Avon receives 10 out of 12 items.
If you are an Avon Representative make sure to check your invoice, Avon will give you the wrong price or a totally different Item Number on some products. Some of Avon's Jewelry looks like it came out of a Bubble Gum Machine - cheaply made. Never pay an Avon Rep up front, we never know what we get from Avon, many things are on back order even it was new in the Brochure! Avon is pushing Leadership/Multilevel Marketing more and more. And it went back to Animal testing to sell their products to China. China requires that. Avon does not care about you personally, it's all about how much you can sell for them. Even having an Avon District Manager, she did not help us in any way. If you not in Leadership you or should I say your accomplishments are NOT acknowledged. If you asked Customer service for help, they don't read your e-mail all the way, asked questions where you submitted the answer to them already in your e-mail and tell you to email again with more info even the info needed was in your original e-mail. If you call in to customer service, they don't know how to help you. So you pretty much stranded if you are not in Leadership. If you are signed up from a Leadership Rep, they just out to get the % of your sales, but let you hang otherwise. Avon is not what it was 10 years ago. Reps treat other Reps badly, Customer Care is not what it should be and in the end it is all about the money you make for Avon.

district 4786

1/19/12

i have sold Avon for 3 years . i went Presidents Club in 6 months and was awarded Top New Performer of the year for my district. i have made PC every year and this year i would of made Honors. and i also just became a Unit leader again but this time the girls are putting in orders like there suppose to. But Avon could care less. this is a hard time for everyone but you know i always put in 600.00 - 1,000.00 orders every 2 weeks but do you think they care? NO. Somehow my account is screwed up i make my payments i did my yearly spreadsheet and My cost, plus sales tax and processing fee is less than i paided Avon in payments and credits but do you think they care? NO i doudt they are doing anything to check into this. it hurts me that i have gave this company all my time and effort for 3 years and that i am just another representative. you know if i owe it fine , but why cant they do a percentage of your order for payment back then your total amount? you know if i put a order in here and there it might be different but i put a order in every campaign. i will lose everything i was so looking forward to the PC Event this year and making Honors. Heck i was even in the top 10 all year long and was 2nd in sales increases all year long. What a waste. so disappointed.

Janet

12/16/11

I sell Avon in Northeast Mississippi and have for about 4 years now. Until recently I have been extremely happy as an independent Avon sales rep. However, a few months back a woman I have never met named Judy McKissick "became" my district manager and intruded into my dealings with Avon. She put a HOLD on my account for "credit" reasons. This was ridiculous!!! I pay Avon in full and on time each month and have for YEARS. I was not pleased that occurred but I got it straightened out and received my products. HOWEVER, today I checked to see when my current order was shipped. Shock of shocks, it is on HOLD!!! Same reason, same ridiculous person put it on hold. Avon's "gal Friday" told me I'd have to contact Judy. However, I asked for a supervisor and (imagine this) got one! I was very pleased (so far) with her help. She could see no reason the order is on hold, although she does see Judy McKissick placed it on hold. Hopefully by the end of today my order will be on its way to me. Molly also told me Avon is downsizing district reps and I suggested to her this would be an excellent place to start. I love selling Avon and will continue, provided Judy McKissick leaves me alone.

Diane	12/6/11
I am having a problem with avon and they told me i had to pay 58.03 and they will get my order off of hold and here it is still on hold! this is crazy and these are christmas gift for my customers!

Penny Larrett

12/3/11

I recently spent 4 hours (4 HOURS) on an Avon site to order products. I was unable to check out to pay for my purchase---------------have no idea why.-------- I contacted an Avon"help" person to no avail-----------I wrote to Avon on the 22nd of November but they did not get back to me until the 28th. When I tried again to access the site to order again---------------my purchase items had disappeared from the site---------------I wrote to Avon again- requesting help-they sent back a letter that I was unable to follow instructions. So far they have not responded to my last letter on the 28th of November---------------I cannot believe the terrible customer service I have exsperienced at Avon.I have been unable to do a simple purchase of items. I did not want to use my local Avon lady because I wanted to purchase with my credit card.Penny Larrett ----disgusted with Avon

Alice Pillsbury

12/4/11

Avon no longer makes any makeup shade suitable for white/Caucasian/fair-skinned women. The new Nude is for black skins. The next shade lighter is for Mexican/Oriental, and the very lightest makeup shade is much darker that the "Nude" which I have worn for years.

I had to return every one of them - the new "Nude" (African), the next lighter shade (Mexican/Oriental) and the lightest shade you offer "Light Ivory". It is not LIGHT OR IVORY!

If Avon no longer wishes to serve the white/Caucasian/fair-skinned population, I will notify my customers and public that they can no longer purchase Avon makeup.

Please advise.

alicepillsbury2013@comcast.net

Edel Williams

11/13/11

Called and signed up to be an Avon rep. Two days later met with leader and rep-- contract signed and everything started ok. The Avon leader has an office just two blocks from my house. Next, tried to register and sign up online so I can place my orders. Entered my account number etc. and could not sign up. The web site would close down. Left a phone message to the Avon leader--this time did not return my call, so I called the district office in Pasadena, California, Mr. Romero, district manager. Every time I entered my account number on the phone, it would reply that my account number belonged to an Annette ---so, finaly said I was she and got through the district office phone after explaining to a customer rep and left a message for a Mr. Romero. He returned my call in the early evening and said he would call me back within a couple of hours--and he never did!! Since then have called the Avon leader Veronica several times and she has not returned my calls. What is going on!!! If someone in corporate could give me some answers, I would appreciate it. My question is: "How can Avon hire and keep such incompetent people in their employ as leaders and managers?

Edel Delagarza Williams

Deloris

10/11/11

My new manager is usless. She has NEVER sold Avon. She was a Mary Kay rep. She cant help us because shes never sold. What was Avon thinking when they hired her. At meetings she is more interested in texting on her cell than answering questions. I guess you have to have a relative in Avon in order to get a managers job. Her aunt is a big recruiter in Avon. The division manager Emily Ashmore also had a relative in Avon her mother! Wouldn't it make since to pick managers that have at least SOLD Avon before.First time meeting her I heard her tell a new rep that" I wouldn't get caught dead in Avons clothes, they are tacky and cheap looking" she was telling this to a new rep that I had just signed up. There are really good managers , but not this lady!

Pamela	9/18/11
I really like and use some Avon products and have for years. I even sold it for a few years! But I am really disappointed in some of the advertisements out right now. Avon seems to have fallen into the same category as those that exploit women or picture them as to be selling sex, rather than Avon products! Two thumbs down with this type of advertising!!!

Cynthia Cain

8/16/11

Hello, I have been a repesentive with Avon for over 5 years. My problem is with returns. I know I am not the only one who've experience this. Every time I return items they are never calculated accuratly. If i return 12 items I will only get credit for 8 and now they can't seem to find the rest of the items. This just didn't happen suddenly but I hear from other rep that the have the same experience. You would think that they will do some checks and balances. Now when I request to speak to someone or make a complaint online via "contact us" I get the same automated respones-blah blah blah. I can't believe they aren't even smart enought to change up the message. Now I can't even do my returns because no one has responded. Noe I am taking it straight to the corporate office-hopefully I will receive some help.

Lynn

7/14/11

I have been an avon representative for fifteen years. I have achieved beauty advisor status, I am an e-representative and have my own website and have at various times achieved modest success. It's been enough to keep me going till yesterday when I recieved a very upsetting call from my district manager. She asked me for payment on an admittedly delinquent debt. I explained that I was having financial trouble because my husband was very ill, didnt have insurance and I had payed the last of my check on his prescription and the reason the payment was late was because all the customers didnt have the money when I went to collect and left me stuck with the bill for their product. I am on a fixed income, retired and only get my pension once a month. She proceeded to threaten to remove me as a representative permanently and said she really didnt want representatives who didnt pay their bills on time in her downline. I was shocked and very angry but told her I would be getting my pension the next day and could she wait till then but she told me three times how delinquent the account was and she needed payment. I got angry and said she would have to wait till the next day and very begrudgingly she told me if I paid it by noon she wouldnt revoke my representative status. Then the next day I had trouble logging in (I pay online) and was scared I was going to lose my business, but I finally was able to get on and pay. I have health problems and this caused me inordinate amounts of distress, which I dont need from her. I have just lodged a complaint to corporate, and dont know what I am going to do, she may remove me as a representative anyways when she finds out, but if the district managers are going to be more like bill collectors than people who support you and help you build your business I am not sure if I want to be invlved with them any longer. All I can say is anyone contemplating joining avon beware, my experience has had some pros but a lot more cons and I just dont know if it's worth the stress and trouble anymore.

Chris

7/20/11

Avon headquarters in New York City decided to move some of their operation and hired a Sub- Standard (Local# 1212 NOT RECONIZED BY THE NEW YORK CITY BUILDING TRADES)moving company named Sher- Del, instead of hiring a Teamsters Local# 814 company (THAT IS RECONIZED BY THE NEW YORK CITY BUILDING TRADES. Sure they saved money on the move upfront, but it probably cost them double to replace everything that was stolen by the Rikers Island crew Sher-Del hired to move them. Good for you greedy Avon Corporation. I hope you learned your lesson for next time!

N/a

7/26/11

dont work for avon your leader will screw you over the leader that i worked for and two other people that work with we did order none of the product and the leader is the one that was doing all of it are account for three of us is over 1269.48 and the head leader tod us dont worry that we will take it off and never did now i turn them in it is bullshit that they believe someone instead of us we are not paying for that when we didnt put ant orders in

N/A	7/27/11
avon they let other people that woorks for them and dont help them when there leadder is the that orders the product me and two others work for them and are leadder has been ordering the product with out a permisssion and we get stuck with the bill that is not right it is over $1269.48 and still going up. thee head reps told us to not worry that they will take care of it 7709

rick

7/1/11

as a avon rep for district 1407 i just dont understand how a company doesnt know there own inventory, i had to cancel a 2221.10 transaction because avon the company im trying hard to work for dont have the product, so i spoke with my costumer i had her change her mind and she decided that instead of that order she would like to get the more expensive one for
$23.00 for the qty of 120 , make that order 2953.95 with tax , and no one can tell me if u have it on hand so she can get this all in one order, it is unbeleivable, that i would have to place the order charge her credit card just to get a email saying oh we wont have it until two to three campaigns down the road., if this is how avon works i might have to hang up the hat and go somewhere else that can give me a straight answer, called 6 people on 6/30/2011 to cancel two orders that cant even do that right, now im get charged for something that i didnt even order,i have to wait for the shipment to turn around ship it back to get a credit, i am hoping that someone in the higher ups cant rectify this situation so i dont lose high dollar orders

Stephanie Kent

6/25/11

I am disappointed. I signed up online to be a sales rep for Avon about a week ago. I got a garbled phone call from what I am guessing is the district rep for my area. she said she would meet me on monday to set up my business. Monday I didn't hear anything from her by afternoon so I called her. Another garbled phone call but I got that she was going to come Wed. b/c something came up with her on Monday (Thaks for calling me instead of letting me wait all day for you to show up). Ok let's jump to WEd. I wait around all day Wed. no show no call. Today is (well officially) Sunday still no show or call. How rude and direspectful of my time. I would like to sell Avon but if this is how things work on a regualar basis then I may have to change my mind. I live in a small town called COrry Pa outside of Erie Pa. I am hoping maybe there is another district rep I could go through and maybe would be a little more respectful of my time and be more reliable.