93 Reviews For Autonation USA Headquarters & Corporate Office

1 yeae later and doors on CPO not fixwd

Autonation 104 has refused ro fix doors even thoufh we have in qriting the agreement as part of the oeiginal agreement. Ithink I am going to end up taking them to couer. The perma plate qaranty did not cover bad paint on drivers door and fender that was assured ro me it would at the time of purchase.

Customer Serive is Poor!

I have tried calling regarding a Texas location, nobody answers the phone!!!

autonation League city TX

Paid 230 for 2 keys.When I got my car back it was dirty and not washed.Also staff was rude and car running funny.

Worst Dealership Ever

Purchase a car with Auto nation used, they removed the tint of the windows. The rear defrost window has to be replaced due to the fact that the tint they removed damage it. The dealership in Fort Lauderdale has been sold and under a different company. I have been calling for over three weeks with no response

VERY UNSATISFIED

If I could rate them NO stars I would! Will NEVER go to Autonation again to purchase a new or used vehicle. They keep you there for hours promising you they can put you into a car/truck that fits you budget only to find out it will be $70-$120 more per month. What a waste of time!!

Misleading

I called Clearwater FL Autonation asked if they had a certain vehicle I found on their website and they said yes. We made an appointment to see it and drove 45 min away, five minutes away they called us and told us they sold it. So we went home and looked on the internet and the car was gone from their inventory. I started looking for cars again today and to surprise it is back on there! They put vehicles on their web site they do not have to get you in there!

if i was the manager of this company, i would order all the employee of this company tobe killed

my time is better than writing a review about this sicko company

Bad!!!!! costomer service

Bad experience at Florida Fort myers autonation. bad customer service.Would not reccomend anyone to buy car from this dealer.The worst place ever!!!

nobody answers the phone

We called the Mesa place from 9:00 AM to 5:51PM. Nobody,answers for service. Finally, we got a receptionist who put us over to the General Manager. Guess what??? Voice mail!!!!! we are done with this place!!!!

worst company

This company I would not recommend to buying a car at autonation. I will never go to southwest dodge in Colorado again.

Horrible service AFTER the purchase

At North Richland Hills, TX store, they are MORE than willing to jump through hoops and make the deal "happen". AFTER the sale, they do not return calls, mislead you, give lip service and nothing but excuses. Think twice if you think you will need a question answered or a return phone call after signing the dotted line. AWEFUL SERVICE.

Liars and unprofessional

I purchased a 96 corvette that they said was a GS but foolishly I didnt do research until after the purchase, the first day it over heated and got the run around I did get my refund after I had a lawyer draft a letter- GM would not see me at all and they were very rude- clearwater and lexus of clearwater- it is a black vette with 2 red GS stripes that are fake and the car is passed around- it is now at port richey fla for 9,991- it will over heat, it over heated 3 times which is not good for the heads- my last time returning it I had no power- I feel sorry for who ever gets sucked into this- its fine for 30 minutes, anything more it over heats and they will say the gauges are old and not correct- service dept was even worse

Bad service and attitude

I was told something ahead of time that they would do to the car and was not fulfilled and was given run around when I came to pick up my car. The director of BMW OF DALLAS threaten me and told me he would call the police if I don't get out. I will never ever refer or buy any car from auto nation if I don't get an apology call.

Fraud! They brake the law!

A friend mine just moved to Colorado from Chile to give her handicapped son treatment only available in Colorado. She bought a car at an Autonation dealer in Denver. Because she spoke little english and the knew she was foreign, they took toal advantage of her. They told her it was the "LAW" that she had to purchase all of these extra option insurances for her car like windshield protection and theft protection. This is against the law!!! I told her to go back and complain about it to the GM, they kicked her out of the dealership. We will be contacting the Colorado Attoney Generals office.

Unethical

The people at Autonation honda Chandler tried robbing me not only once but twice. If i could give Autonation Zero stars I would! When asked for a second chance, I gave them a second chance and was told things were wrong with my car that werent. I know this because I became very aware on how their business pratices are thus did not believe what they were saying and paying out almost $900.00 for an unnecessary car repair. When I spoke with the GM of the dealership he did not resolve the problems either. I cannot believe such a large company like autonation is hurting for money so bad that you need to take advantage of customers so bad. Thank God I will never have my car serviced here ever again and nor will any of my family members. Any other cars I buy in the future will not be purchased at an autonation dealership and or serviced at one.

Worst experience EVER

Bought a used car at this dealership on June 14th -- supposed to be "Certified" but have no idea what that really means at all as I drove the car off the lot that first day and it's been at their repair shop ever since. One thing after another kept breaking and/or needing to be replaced. Can never get in touch with someone and constantly leaving voicemails... an actual mechanic could have fixed this car in less time. So far it's been 6 weeks! Would be one thing IF they had under-promised and over-delivered, but so far it has been the reverse. Very frustrated!

poor experience

Based on these reviews and from experience, it appears that AutoNation has a serious problem with the way they are perceived on a national level. We were insulted by the Finance Director at the location in AZ we went to. Not good AutoNation. These guys just don't care at all and have no compassion to even want to help people.

Dishonest

I was trying to purchase a 2009 M3 BMW at Auto Nation Mitsubishi in Houston, TX. I received false information on the vehicles I was trying to purchase. The service I received from their sales associates was unreliable, inconsiderate, and disrespectfully. I will never recommend anyone to deal with dishonest and inconsiderate sales associates ever.

Thieves

I got robbed and lied by AutoNation Chevrolet west colonial drive orlando. The worse experience of my life. They are liars, use condescending and rude attitude and will sell you a bad car taking advantage of your lack of knowledge. Don't buy ANYTHING from these thieves!

Bad service department

As far as the sales team goes at Auto Nation Memphis TN they were great. But as far as the service department goes they are the worst service department this side of the MS river. They don't want to help you and could care less if you come back. I worked for GM for 25 years in service and this dealership takes the cake.

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