75 Reviews For Autonation USA Headquarters & Corporate Office

Thieves

I got robbed and lied by AutoNation Chevrolet west colonial drive orlando. The worse experience of my life. They are liars, use condescending and rude attitude and will sell you a bad car taking advantage of your lack of knowledge. Don't buy ANYTHING from these thieves!

Bad service department

As far as the sales team goes at Auto Nation Memphis TN they were great. But as far as the service department goes they are the worst service department this side of the MS river. They don't want to help you and could care less if you come back. I worked for GM for 25 years in service and this dealership takes the cake.

apparently no one at autonation cares about your issues...its the same with how their employees are treated at their service center

General Sales team

Auto Nation Weston Toyota has a very bad sales leadership team. Condescending, rude, arrogant and deceptive are my words to describe these people. I will not buy a car from this dealership until the management team changes. Surely Toyota can find more ethical people to run its dealerships.

Return Policy

This is the worst place I've bought a car from. I really don't understand why they say you have to sign a form for the 3 day or 150 mile return policy at Autonation Chevrolet in Austin TX.

2nd purchase happy

Just bought a used 2006 honda Insight. Very happy with sales staff at automation 104 in Denver area. Fidel and Chilly made a otherwise hard purchase experience tolerable.

furious !

Autonation green acres, had my Jeep for 11days only to fix a leaking hard top.was told after 11 days they couldn't find the electric problem because they didn't have the equipment to find the problem ! So now I have to go to a different dealership ! They insult your intelligence !

furious !

Autonation green acres, had my Jeep for 11days only to fix a leaking hard top.was told after 11 days they couldn't find the electric problem because they didn't have the equipment to find the problem ! So now I have to go to a different dealership ! They insult your intelligence !

Very bad experience

very bad experiencewas promised by the salesman things that he could not uphold drove two and a half hours to purchase a vehicle and was very very let down not due to credit but due too salesman not wanting to work with us over a $60 change in payments staff was very RUDE

poor customer service

I bought a small 2012 truck less than a year old, two things were missing, the spare tire and the operator books and information. I was told there was no spare available and if I wanted one it would cost me $960.00 extra. Its has been two months and I still have no operator manual as I was promised. I went to another dealer here in PHX and they sold me a spare tire from an old Silverado truck in their yard for $150.

Dealership

All AUTONATION USA dealers have the worst service and the worst trades for your car, They give over 3,000 + dollar less then its value and they keep you at the dealer over 3 hours just to give you a price to waste your time and they're prices away higher than other dealers. I won't recommend to deal with any of they're dealerships.

Got Robe

AutoNation Chevrolet Miami 4181 S W 8th Street is the worse place to by they robe you blind

Selling Damaged Car

Cerritos of Lexus and it's management have got to be the worst and biggest bunch of fraudulent dealer I've ever encountered. They sell you a used Lexus SUV for 13K knowing it had all of these leaks. After taking the car in for an oil change the first time they gave me an estimate of almost $8K in repairs and thank God I had bought extended warranty. They weren't will to do anything for you even to pay for the strut repair of a few hundred dollars that my extended warranty would not cover. I would not recommend buying any vehicles from these guys. There are much better dealers with integrity and honesty.

Will not respond back on Warrenty Refund

Tried for over a year to get reimbursed on services purchased with them, and they do not respond back to emails. Will never use the Coral Gables, FL.

The worst dealerhip

They robbed me for my money and never paid me back or tried to help me contact anything

do not trust them

Autonation Burleson Ford is only interested in getting as much money out of you as possible. Some rude salesmen. They have all drunk the koolaid that anything is okay just so long as you can sucker people into a purchase. I do love my new car, but they make you wait hours, force a warranty sales that you do not want, and then drag their feet in resolving a problem.

Horrible

Never again would I purchase a vehicle from any autonation after the horrible service experience I received from autonation ford in littleton. Not only was it terrible but they didnt care and made it worse not better. STAY AWAY!!!!!

Service is horrible

Do not use the Lithia Springs, GA location for servicing your vehicle...unless you have 2 hours to blow at a time...for a simple oil change...IMPOSSIBLE to get done during business hours because you have to use your lunch hour which of course is AN HOUR!!! And definitely do not call them to complain because that will do NO GOOD!!!

Fraud

I recently purchased a 2011 Toyota Sienia XLE from Auto Nation Davie, Florida. What a mistake that was. They cheat, lie, and refuse any request once the purchase has been made. In addition I purchased the extended warranty including the maintenance contract for an additional $1,330.00. The first time I tried to get maintenance I was advised the contract was worthless. I am now trying to get them to the arbitration table as per the signed contracts. Their response was "sue us". Im going to sue them.

Nerve racking

I recently bought a use vehicle from Auto Nation Toyota in Spokane Valley Wa . 1 Week to the day the check engine light came on. When I returned to the dealership I was told that I bought the car as is. I said I had bought the three year extended warrenty. The reply was that I would have to pay for a $90. diagnoses, and If it was anything to do with machanical falure I would have to pay the hole bill. I have bought several cars from Auto Nation, as well as my extended family. I don't think we will ,ever again, after this treatment.

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