224 Reviews For Albertson's Llc Headquarters & Corporate Office

Love my Albertsons

All the people are very friendly at the Denham Springs, LA store. I shop there all the time because of the pharmacy staff. Kyle, Leo, Adam and the others make me feel special. They go out of their way to make extra phone calls and send faxes if anything is not working out conveniently for me. Since I go out of town a lot, they are constantly having to move my prescriptions back and forth; but they never complain. These guys are true friends of mine who I am happy to trust with my medical issues. In addition, they are just plain fun to chat with during my visits. They also don't give me much grief when I wear my collegiate gear-which happens to be the most hated rival of the local LSU team. I understand their manager is also a Bama fan. Since Albertsons took over the Winn Dixie location it has been the store where my husband and I both prefer to shop. It's a great place to have to spend your money. It's a shame more shopping experiences can't be as pleasant.

Complaint

Seems to me that the CEO of Albertsons may consider joining Undercover Boss so they may be enlightened on the issues and problems amongst their employees and management. They could take a few lessons in how to treat their customers as it is the customers who provide them job security. Recently Albertsons advised an item on sale and it required a coupon for the purchase of said item as well as the coupon was good from 8am to 8pm only. (A 12 hour sale.) My disabled husband expressed that he would like to have this item; so we insured we were at the store nearest our home by 7am. I was then informed at the first store that they sold all of this product at 6am that morning at the sale price. Coupon stated 8am-8pm. I then went to the second Albertson's, same thing. They to paid no attention to the coupon or times in which the sale was valid. After going to the 3rd Albertson's, all before 8am. the manager apologized and stated that his store failed to get the six products that was supposed to have been available for the sale but stated that he would provide a raincheck to the first six customers only. I received a raincheck and tried to use it at the first Albertson's, which is closer to my home yesterday; however both the assistance manager and manager; advised me that they did not give rainchecks on this item (basically calling me a liar) and insinuated that the raincheck was fraudulent. I had just finished feeding cattle and wasn't in my Sunday best. They treated me like I was trash beneath their feet. The funny thing is I work as a legal assistant 5 days a week and make more money in one week than they would in a month. we have been a very loyal customers and this is the treatment that we receive. This is not acceptable and we do not intend to let this go. We will pursue it all the way to the top to insure that this issue is addressed.

I have been a loyal Albertson's customer for years despite the high prices. The service is usually good and I enjoyed the grocery selection offered. However, I am outraged to discover that now all Albertson's stores are to remain open on Christmas Day. It is unfair to your employees and one more step toward defaming this holy day, not to mention totally ridiculous that a retail grocery would need to stay open on Christmas to make ends meet. I am now withdrawing my support of your chain. I can shop other places with better prices and better practices.

Truck #01125 driving on Irvine Blvd going south. (Right before Culver). Driving with high speed and tailgating with less than 3feet in between. Unacceptable driving behavior with huge liability for your company.

The Albertsons location in Redondo Beach, CA ON Artesia & Rindge Ave. has been a staple for me for over 20 years. This morning changed all of that. The independent check-out machines have been faulty for years but today the terminal I was using was not registering the code of product, nor allowing me to swipe the bar graph. In frustration of being held up I asked for assistance and 1 employee came over, canceled my products and had me start all over again. I mentioned that these machines are over used and need to be fixed. My response received back was "Oh Well". So then, I asked for the store manager who lied and told me that there is "never a problem", like I was lying, and stupid inwhich I told him about my history there, my years of support and buisness and how he was blatantly ignoring what I was saying to him. I then also mentioned the rude employee and left before I lost my temper. I suggest SOMEONE re-train these people for CUSTOMER service. I am a business owner and understand why's and how's of running a business but lack of customer service is unacceptable! Steven Rascoe Manhattan Beach, CA 90266

To all you complaining about Albertson employees and management. It all starts at the top. When the management harrasses their employees and their management at HQ refuses to support the employees, the employees act the same. I personally know a former Albertson employee whose manager more or less caused her to finally call it quits. When complaints were made about the store manager to her boss, her boss told the employee it was his job to defend the store manager. Where do the employees of Albertson have a voice? No where, guess that is how this company works. Shop Safeway or your local state grocery store.

I wrote complaint and failed to say it was store in Eugene, Oregon on Division Street.

My boyfriend had the worst service at the Albertsons in Long Beach, CA (at the downtown area)with the extremely rude bagger literally walking off when asked to be more gentle with the placement of groceries into the shopping cart. I have shopped Albertsons for 40 years. After this incident tonight, I will never ever go to this disgustingly poor service inferior market again. You guys totally suck!!!

Pete Lee I hope you see this. If anyone ever has a problem with Albertsons and you get no where by following the chain of command. Then the BEST SOLUTION is going to the BBB. Believe me something will get done through them.

My name is Laurie White I am a member of Kingdom Christian Center, We are organizing a food drive for our members as well as people in our communitiy for Thanksgiving and would like to know if it would be possible to put a food book in the store at 288th and milatary Rd. for two weeks I will be responsible for collecting the items and transporting them to the church to be assemled. You would be helping out our community and families in need. Thank you for your concideration on this matter. You may contact me directley or our pastor: Pastor Carl Livingston, Jr. Federal Way communitiy center 876 S. 333rd. St. Federal Way, Wa 98122 206 788-7799 Or myself at: Laurie White 28602 Pacific Hwy S. Federal Way, Wa. 98003 206 462-9839

STORE LOCATED IN ROSE BURG, OR. MANAGEMENT IS VERY BAD AND RUDE TO CUSTOMERS. IF THEY CAN ORDER ENOUGH WHY THEY PUT ON AD. IS THIS A JOKE ?

albertsons-lucky van nuys california. lucky is a wonderful store. the people that works there are very nice and help you a lot. wish you still had coupons in your flyer. like before like $30 dollar you get $3.00 off. $50.00 jou get $5.00 off remember at that time there was so many people there it was nice to have discount. there one thing that could be a little better is were you buy your fruit and things at made a little more nice . put things together like all the apples and things like that not on one side here and some on a different side there is lots of things like that. a little more clean. more put together. rest of the store is very nice. HOPE YOU DO NOT CLOSE THE STORE. THANHS FOR LISTENING> thank you.

You prices are to high in lewistown mt with the only store being here but I can drive 110 miles beat your prices and thats counting gas

You prices are to high in lewistown mt with the only store being here but I can drive 110 miles and,save money

lucky in van nuys california should not be close the manager of the veb. and fruit deparment should be let go. that person do not know nothing to do.

Customer service sucked at the glade location in texas. The manager, Laura didn't give a rats ass either. Won't shop here again ever!

For the last six or seven months, I have had an ongoing problem with some of the employees of the store located at 1301 N. Norma St. in Ridgecrest, California. Let me say first that I do not know how or why it all started. I do not know any of the employees personally, and I have been nothing but polite to all who work there. I have been a loyal Albertson's Preferred customer for years, and I spend about $6,000 to $7,000 per year in that store. On one occasion, the Assistant Store Director, Randy, made a "scary-movie face" and fake-lunged at me as I passed him in the aisle. On numerous occasions, the tallish, dark-haired, obese white man who works in the Dairy section physically blocked my access to the dairy case, so that I literally had to reach around him to get to the products I wanted; he did not acknowledge my presence in any way, nor did he budge one inch (he actually comes out from the back of the store as I approach the dairy case and takes his position facing the case). On one occasion, the somewhat diminutive African-American man who works in the Produce section walked from one end of the store in my direction as I pushed my cart from the other end of the store towards the Checkout area, as he smiled and stared me down; he then whispered a few words to the Checker and returned to the Produce section. On one occasion, a tall, slender, young, African-American, hearing-impaired man hovered nervously and very close to me in several areas of the store as I shopped; I recognized him as a Courtesy Clerk who had bagged and loaded my groceries for me many times in the past (at one point he appeared to be counting egg cartons, while at other times he seemed to be shopping for himself). On one occasion, a man I recognized from a previous sighting as Paul, the Store Director, appeared wearing a baseball cap and clutching a piece of paper as he hovered near me in the Produce section; I believe he was pretending to be a shopper with a grocery list but without a shopping cart or basket. On a subsequent occasion (September 10, 2012), I noticed Paul talking to Randy in the Produce section. Paul had a shopping cart, which he proceeded to push throughout the store, following me as I shopped (I made no mention of this in my previous correspondence with Customer Service, because I thought this would cost Paul his job when the real instigator of all this harassment is Randy; but, having thought about it, I am now convinced that Paul's boss approved this action as he had earlier approved Paul's second phone call to me (see below)). On one occasion, a young adult female Courtesy Clerk started unloading the shelf of my shopping cart after I told her I would empty that part; when I repeated what I had said, she finally stopped, blushed, and returned to her station, wearing what I can best describe as a guilty expression (I use two credit cards when I shop at Albertson's: one to pay for the groceries my mom wants -- she is 80 years old, crippled with arthritis and can no longer shop for herself, so I shop for her and she reimburses me -- and the other to pay for a few items for myself, which I keep separate on the shelf of my shopping cart); on another occasion, a Checker with some free time did exactly the same thing. On several occasions, Randy has announced on the PA system "All departments, code green" within seconds of my entering the store. I know what code green means, but it strikes me as more than mere coincidence that he announces it every time I enter the store at around 1:30 p.m. After I complained to Customer Service via email in early September about some of these incidents, Paul called to assure me that he would fix the problem. The next time I shopped at that store, things were worse than ever and Paul was hovering in his baseball cap; so I complained to the District Manager, who said he would fix the problem. The next morning Paul called me again and complained that I was making false allegations against him because he does not wear a hat at work; as it turns out, the District Manager was listening to my and Paul's conversation without my knowledge, and even though I did not "admit" to any "false" allegations (as if I knew whether Paul would even be in the store that day, and/or that the surveillance cameras had mysteriously "broken," which is what the District Manager suggested had happened, and/or that the store's surveillance tapes were not saved even if the cameras had been working), the District Manager clearly did nothing, in retrospect, to correct the problem I have been having with this store and did not follow up with me as to why he did not take any action aside from eavesdropping on my conversation with Paul. I subsequently complained via Customer Service email to the Area Vice President, Jacque Morris, about the District Manager's inaction. A man responded by telephone, stating that he was "Jackie [ph.] Morris of Albertson's" and that I should talk with Paul again about the situation when I shop there on September 24, and that he would arrange for Paul to come out and introduce himself after I enter the store around 1:30 p.m. -- in other words, back to square one. Later I emailed Customer Service to get Jacque Morris' job title and they replied that Morris is the Area Vice President and that all District Managers "report to her." I have since asked Customer Service, twice, to tell me whether Morris is a man or a woman; they still have not responded. (I am not saying that I think Jacque Morris is a woman, only that Customer Service did not respond when I repeatedly asked them to clarify their use of the word "her".) Albertson's Customer Service should have documentation of many of the above incidents (they did assign me a new case number soon after my discussion with the District Manager; I asked them why the new case number, but got no response). I will no longer be shopping at either of the Albertson's stores in Ridgecrest (nor at any other Albertson's store), but I do think it is important that you know about my experiences at this particular location.

I went to pick up a prescription today, 9/21/12. The young lady named Ana, a tech, was very pleasant. I asked the costs of my Lipitor/generic is Atorvastatin 10mg. which was written for #90. The cost was 5l.57. I asked why it was more than most of the medications at 6.00. She was not sure, so she told me she would call the ins. co. and find out. In the meantime, the pharmacist working that day comes over and enters the conversation. She was in my face, and in a condescending manner stated "she is calling the ins. co. to get an answer to your question about the cost of the medication." I let her know she sounded very snotty and to return to her work at the computer where she was filling prescriptions. I called my husband and he said it was still more than 6.00 per prescription, so I told the young lady Ana, I understood and that it was a 3 tier drug. Will not be using your pharmacy again, although the store manager Eli Jennings, whom I knew from another store 30 years ago, is a very smart and pleasant person, and also everyone at that store has always been very congenial, except for today. I usally shop at Publix and Albertsons. The head pharmacist there is very nice, I'm sorry I can't recall her name. I am sorry that so many of your stores have closed, but hopefully your corporation will survive the times we live in today. Very Cordially Yours, Joanne Graham/846 Victoria Terrace, Altamonte Springs, Florida, 32701 This store #4304.

I just sent an email about the pharmacist at store #4304. The young lady's name is Julie Polick.

ceric is avery rude person that i ever worked with a alberstons he has no respct four anyone that the front end and he should fried from the store

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